Technical Program Manager

Mastercard

7 - 11 years

18 - 22 Lacs

pune

Posted:16 hours ago| Platform:

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Skills Required

coaching communication skills navigation scrum master agile scrum po

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title and Summary

Technical Program Manager

Role

Vocalink are looking for a Scrum Master/Team Coach who will be a key member of an Agile Team to assist the team in meeting their delivery goals and is responsible to facilitate and ensure that the Lean and Agile principles and values are being followed within the team for improved speed and quality delivery.

Required Skills:

Lean and Agile principles and practices (Foundational) Scrum artefacts and techniques (Foundational) Understanding of agile practices at scale (Foundational) Facilitation Conflict Navigation Problem-Solving Communications Empathy Coaching Mentoring
Technical Skills:
Facilitating PI Planning
Support the Agile Team coordinate and participate in Agile Release Train (ART) events during PI Planning to draft PI plans for the PIs iterations, listing PI objectives and identifying ART risks and issues.
Support the teams during PI Planning to draft PI plans for the PIs iterations, listing PI objectives and identifying ART risks and issues.
Support iteration execution
Support and facilitate the team events (planning, review, and reflection and refinement) on their work and processes to help the team increase its effectiveness to deliver value.
Coach Agile Team members to self-organise and self-manage in Scrum and quality practices and processes to help identify and eliminate flow bottlenecks.
Work closely with Product Owners, Agile Teams, and stakeholders to deliver high-quality products that meet customer needs.
Improving Flow
Set up the digital tools, providing visual radiators to create transparency and collaboration.
Measure and optimise flow of value by helping the team to establish metrics to assess and improve their performance.
Building high performing teams

Mentor the Agile Team to foster a high-performance environment of continuous flow and relentless improvement and create an atmosphere of mutual respect.
Work with Agile Team members and their functional managers to help them develop T-shaped skills to enable efficiencies.
Improve ART performance
Represent the Agile Team in the Coach Sync, PO Sync, and ART Syncs.
Participate in the ARTs System Demos?and I&A events.
Help prepare the Agile Team for the I&A event by understanding the performance metrics and identify impediments that cannot be resolved by the Agile Team.

Experiences

Communication skills to be able to convey ideas, expectations and feedback.
Be an active listener to understand teams concerns and stakeholders needs.
Empathy to understand the Agile Team members challenges and have genuine concern for their beliefs and feelings by creating a psychologically safe environment for open discussions.
Conflict navigation?to mediate and resolve interpersonal conflicts, problem-solving, and decision-making to foster healthy team dynamics.
Moving from conflict to constructive disagreements.
Mentoring?to help the team develop a continuous learning mindset by guiding them to find solutions independently.
Facilitation to guide events and ensure discussions stay on track and are productive
Adaptability to adjust to changes in requirements, team dynamics, priorities and continuous improvement.

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