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5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Summary : We are seeking a results-driven Performance Marketing Manager with 5-10 years of experience in planning, executing, and optimizing digital ad campaigns. The ideal candidate must have hands-on expertise in running paid campaigns across Google Ads and Meta platforms, with a strong focus on ROI, CPL, and ROAS. Key Responsibilities: Plan, execute, and optimize paid marketing campaigns (Google, Meta) Manage PPC campaigns to maximize CTR, CPL, and ROI Monitor campaign performance and adjust strategies for optimal results Conduct A/B tests, landing page optimization, and CRO initiatives Analyse data to track performance metrics and prepare detailed reports Collaborate with creative and content teams to align messaging and targeting Stay updated with digital marketing trends and platform changes Qualifications and Skills: Paid Search & Paid Campaign Management PPC, ROI, CTR, CPL, ROAS Google Ads & Meta Ads Conversion Rate Optimization (CRO) Campaign Analytics & Reporting Strong analytical and problem-solving mindset 5-10 years of relevant experience in performance marketing Proven track record of managing large-scale paid campaigns Proficiency in ad platforms, analytics tools, and reporting dashboards
Posted 3 weeks ago
1.0 - 11.0 years
16 - 18 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION Level 7-II (Senior Research Investigator or Senior Research Scientist) Job Location: Hyderabad Department: Synthetic Chemistry Role Requirements: Ph. D. degree with post-Doctoral research with excellent communication skills is preferred with minimum 2 years experience in CRO industry. The candidate should manage a team of 7-12 scientists and be capable of designing scheme, troubleshoot, problem solve independently and execute high-profile project(s). The person should be flexible working shifts as per the organizational policy. The candidate should be excellent in cross functional teamwork and in customer engagement. Strategic Responsibilities Safety: Commitment to safety (self, team, lab and the organization) always Ensuring ZERO safety incidents in the lab/organization Ensuring ZERO safety non-compliances at workplace. Reporting incidents (or near-misses) and learnings from those incidents to avoid recurrence Near miss reporting 1 per year per employee, Reduction in number of first aid injuries reported compared to previous FY, Review SOPs and checklists for completeness of information related to safety Quality: Ensure to comply with Syngene s quality standards and services (self and team) always ZERO data integrity incidents Adhere to the ALCOA+ principles in all data generated. Ensuring adherence to all Syngene policies related to data integrity by all team members. Maintain confidentiality Zero repeat audit observations, Zero major and critical observations in external audits, SOP s vs Practices: Review and implement necessary refinements for continuous training, testing, and tracking SOP compliance Deviations Delivery Responsible for Project Health Index: Project planning, Execution, Deliverables including tracking of KPIs for his/her team and Quality of services (internal/client metrics) Achieve per-quarter improvement in key FY25 KPIs, per OU per plan, 18-20 steps per FTE per month, 6 compounds/FTE/month, 70% targets TAT within 30 days for deliverables 0. 1 g scale. Help the Group Leaders and Head of the department in managing the process of governance & tools for effective, transparent, and collaborative management of the projects. Engagement: Good in engaging the customers (weekly reports, experimental for completed final compounds etc). Zero flaw in presentations and report, real time and flawless communication 0% business attrition w. r. t scientific environment and work culture Support in implementing comprehensive client feedback collection and response platform in collaboration with PMO as service management piece. Demonstrate consistent, sustainable technical and operational improvements per RCA/CAPA process in Synthetic chemistry Excellent in team and cross-functional engagement Cost: Manage lifecycle of various lab infrastructure, instruments. Ensure optimum resource utilization and cost efficiency Manage FH to chemist ratio. Maintain above 50 % of Scientist-1 in the team and around 25 % of Scientist-2 employees. Compliance: Adhere to the ALCOA+ principles in all the experiments and data generated. Ensuring adherence to Syngene policies related to data integrity by all team members. ALCOA+ deviations Gemba walk compliance at 100%, Timesheet compliance at 100% Confidentiality compliance Ensuring all assigned mandatory training related to data integrity, health, and safety measures are completed on time by all team members. People: Leadership Next and Succession planning for critical roles Reduce critical talent attrition by Build competencies and skills that are required to achieve current and future business needs. Technical/functional Skills: The candidate should have excellent knowledge of modern synthetic methodology including asymmetric synthesis, heterocyclic chemistry, catalysis and the reaction mechanism is expected. Should be expert in synthetic problem solving/troubleshooting skills. Excellent communication skills including face to face and virtual interactions with team and clients. Must have exceptional Presentation skills. The candidate should maintain an accurate scientific notebook, draft concise written reports for publications. Managerial Skills: Expertise in handling multiple collaborations. Demonstrated in handling a team size of 7-12 FTEs Worked effectively with interdisciplinary teams. Efficient Lab management skills The Leader must demonstrate the essential qualities of People Management. Giving & receiving performance-enhancing feedback Setting clear performance expectations Conducting challenging performance conversations Coaching individuals toward improved performance Delegating tasks Creating accountability Lead the change
Posted 3 weeks ago
4.0 - 7.0 years
7 - 8 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Job Title: Sr Executive Sourcing Partner (Costing) Job Location: Bangalore Reporting to: Associate General Manager Job Grade: 9-II About Syngene : Syngene ( www. syngeneintl. com ) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose of the Role : Responsible for achievement of business objectives by ensuring timely supply of requisite input materials i. e. raw materials, consumables, solvents, glass wares, reagents, stationeries etc; Periodic follow ups with all the stakeholders, service both internal and external customers to meet the organization standards as well to meet the requirements of regulatory authorities. Role Accountabilities Submitting RFQ with vendors and updating Rawmaterials cost sheet To track the purchase request (PR) in SAP / request for quote for key rawmaterials and Maintain tracker for the quotes submitted with operations team for proceeding for orders Sourcing right vendors globally for all raw materials, reagents, consumables and choosing competitive vendors. Support of vendor safety audits and Annual Rate contract finalisation Good negotiation with vendor for Pricing, Quality, INCOTERM, delivery turnaround time (TAT) etc. , Analysing spend data Monthly MIS support Finding opportunities for executing annual rate contracts Coordination with cross function team for licensing requirements for restricted materials Vendor Rating Fulfil end user requirements of emergency cases for quotes and delivery of materials on day to day basis Regular updates to the end users Experience Should have Strategic sourcing with Minimum of 4-7 years experience in Pharma in Pharma / CRO with same domain Sound knowledge on Chemicals, API, Impurities, Working Standard, Excipients, Cell culture media, glass wares and Packing materials etc Technical/functional Skills: SAP MM module Good knowledge on Import regulations for licensed and restricted products. Knowledge on Customs and Excise procedures Negotiation skill and vendor development Effective communication skills both written and verbal Behavioral Skills: Effective communication skills both written and verbal Time management Customer centric, empathy and determination Positive attitude, Ethics and Code of Conduct Education B. Sc, . Chemistry / Microbiology / Biotechnology (Chemistry as one of the subject in Degree ) Diploma in Materials Management from any reputed institute is an added advantage
Posted 3 weeks ago
10.0 - 15.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The Application Production main responsibility is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Production Support will be a part of IT Application Production Team and will be primarily responsible for the following work activities: Application Incident Management Application Request Fulfilment Application Change implementation The teams scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL BNP Paribas colleagues to integrate new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains. Responsibilities Direct Responsibilities For a predefined applications scope take care of: o Incidents o Requests o Changes For the War room , Incident and Change management and neat future who has the capability to handle P1, P2 incidents /changes . In near future think of automation and propose to provide solution for incident reductions. Contributing Responsibilities Contribute to the knowledge transfer with BNL Application Production team Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNL BNP Paribas culture Contribute to incidents analysis and associated problem management Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies For the reinforcement of our team, we are looking for a control room lead with these skills : Mainframe or Distributed has the 24*7 team lead skills in the past who can work with our technical leads Having worked in a banking context is a preferential requirement. Additional Skills: Linux, Open Systems General competences: Knowledge of ITIL General IT infrastructure knowledge Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.) Service Now ticketing system Specific Qualifications (if required) Basic knowledge of Italian language can be an advantage Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to share / pass on knowledge Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Analytical Ability Ability to manage a project Ability to understand, explain and support change Ability to develop and adapt a process Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title: Group Lead - Assay Biology Job Location: Bangalore Department: Discovery Biology About Syngene: Syngene ( www. syngeneintl. com ) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures, and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines: Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self. Compliance to Syngene s quality standards at all times. Job Purpose In this role, the successful candidate will provide strong scientific, operational and strategic leadership to lead the assay biologists team in Assay Biology unit, working on projects covering a range of therapeutic areas including oncology, inflammation/autoimmune disorders and CNS. We are seeking a highly motivated and experienced person for driving the assays and discovery aspects of our collaborative programs. The candidate will be expected to play a leading role in developing and driving the cell based assay platform strategies through her/his team. The incumbent will support a team of 30-40 scientists (PhD and Masters) for drug discovery programs for large and small molecules. In addition to line management & scientific leadership, the successful candidate will also be involved in supporting business development activities to identify new clients and collaborations. The successful candidate will also work closely with other functional units within Biology and other departments like chemistry and safety. Key Responsibilities Lead a team of scientists involved in discovery efforts scientifically and operationally to meet the goals including quality and timelines Motivate and develop a section of the scientific staff, including direct line management of project leads, in accordance with company directions and policies. Mentor the team to optimize and troubleshoot assays and establish robust high throughput assays platforms. Development, implementation and validation of the new assays and platforms technologies using state-of-the-art techniques, automation and data analysis. Work collaboratively with partner teams, regularly present biology plans, data and achievements to external partners and internal project team members. Interpret results with thorough data analysis and review to drive projects forward and generate timely key decision-making data. Contribute to the management and performance of the OU through active participation and a leadership role to define and manage efficiency, productivity, recruitment of staff, quality and compliance. Ensure highest level of personal integrity, data integrity, compliance to quality and safety standards. Provide scientific support to business development activities aimed at writing proposals, addressing new requests in a timely manner and maintaining client satisfaction. Ensure the development of effective environment, health, and safety (EHS) practices for the company and oversee compliance with those practices Foster a corporate culture that promotes environment, health, and safety (EHS) mindset at workplace ; Follows environment, health, and safety (EHS) requirements in the workplace and ensuring environment, health, and safety (EHS) measures via trainings within the team Educational Qualification PhD in Cell Biology/Biochemistry/ Biotechnology with Post doctoral experience and > 10 years of relevant industry (CRO, Pharma or Biotech) experience in Assay Biology and screening platforms. Proven track record preferably in a contract research environment would be desirable. Skills & Competencies Strong conceptual and technical expertise in drug discovery with proven track record through clinical candidates nominations, IND filings, publications, patents and presentations at symposia. Therapeutic area experience in Oncology and target validation using CRISPR, PROTACS, RIPTACS, ADCs and payloads Technical experience in cell based mechanistic and functional assays and using automation for high throughput assays. Strong knowledge and hands on experience with CRISPR based approaches for knock out and knock in is a must. Excellent verbal/written communication skills; communicates in a clear, well-structured and professional manner with key stakeholders on a regular basis Experience in managing larger teams (> 20 people) and/or departments (including management of resource and budget with the ability to work closely with support functions such as HR, finance, quality/regulatory and facilities) Ability to manage multiple discovery projects and responsibilities at the same time. Experience in managing project teams regarding quality, timelines and cost. Effectively applies and enables state-of-the-art technologies and best practices to improve operational efficiency. Excellent attention to experimental details, data quality, documentation with strong work ethics Acts as a subject matter expert and mentor, providing scientific expertise to the collaboration and across disciplines Behavioral Skills Demonstrate strong people management skills, leading by example with a high level of emotional intelligence, and be willing to work collaboratively with other functional groups. Excellent interpersonal, communication and presentation skills. Ability to lead cross-functional teams and act as a true team player. Ability to discuss and debate data and project strategy with demanding clients and scientific experts. Equal Opportunity Employer: .
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling Fouzia 7975448259 Exciting Opportunities Await: Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 38,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance Job Description: Handle queries for UK clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Please call HR Fouzia 7975448259
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Responsibilities: * Manage digital marketing campaigns from planning to execution * Optimize ROI through budget management & performance analysis * Qualify leads, write copy, manage client relationships
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
You will be responsible for designing Electronics and Embedded hardware systems in compliance with medical device standards such as IEC 60601-1 and IEC 60601-1-2. Your role will involve electronic design and development throughout the complete product life cycle, including conceptual design, feasibility analysis, requirements gathering, architectural design, detailed design, and analysis. You will be working on Analog, Digital, Mixed signal, Circuit Design Schematic, and PCB layout design using tools like Altium or OrCAD. It will be your responsibility to prepare Critical Components list and select certified components for use. You will collaborate and support cross-functional teams from manufacturing and quality control departments. Your tasks will include reviewing and providing feedback on the designs created by other engineers, troubleshooting design-related issues, and implementing necessary changes to ensure the functionality and compliance of the hardware systems. To excel in this role, you should possess hands-on experience in Analog/Digital/Mixed signal & RF Circuit Design. Your expertise should extend to hardware design, development, and testing of high-speed digital electronic circuits involving microprocessors, microcontrollers, FPGA, and embedded firmware. You must have experience in product design, board-level testing, integration, and validation testing, including the development of test plans and Pass/Fail criteria. Proficiency in using Design and simulation tools is essential, along with experience in Hardware Verification to meet IEC 60601 standards. Your troubleshooting skills on Electrical/Electronic boards should be excellent, enabling you to identify root causes and propose effective solutions. Working with multi-disciplinary teams comprising Mechanical, PCB layout, Systems engineering, and suppliers will be a part of your routine. You should have a good understanding and practical use of DFMEA, DFT, and DFM tools, along with experience in FPGA, DSP, and 8/16/32-bit Microcontroller-based circuit design. Familiarity with CRO, function generator, and other electronic analysis and testing tools is required. The qualification needed for this position is a UG degree in B.Tech/B.E in Electronics/Electrical and a PG degree in M.Tech in Electronics/Electrical. Additional knowledge in PCB design guidelines and EMI/EMC testing would be advantageous for this role.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
ambala, haryana
On-site
About Us: Bathroom Bubbles Ltd is a rapidly growing company operating in the omnichannel space, supplying products to various sectors including e-commerce, plumber's merchants, bathroom showrooms, and other retailers. We are committed to providing exceptional customer service and are passionate about creating opportunities for our team members. Position Summary: As a Shopify Developer, you will play a vital role in optimizing, enhancing, and maintaining our Shopify-based e-commerce website. You will work closely with our UI/UX designer to create a user-friendly, responsive, and scalable online store. Your expertise in Shopify development will enable you to customize existing themes, extend functionalities, and implement SEO/CRO best practices for improved conversion rates. Key Responsibilities: - Continuously optimize, enhance, and maintain our Shopify-based e-commerce website (bathroom4less.co.uk). - Collaborate closely with the UI/UX designer to develop a user-friendly, forward-thinking, responsive, and scalable front-end experience. - Manage and customize pre-existing Shopify templates and themes. - Deliver an optimized, fast-loading, and super responsive website across desktop and mobile devices. - Demonstrate superb troubleshooting and debugging skills. - Extend Shopify functionalities using storefront APIs, Liquid programming, metafields, etc. - Manage and maintain the existing Shopify theme and create new themes if needed. - Implement SEO/CRO best practices for improved website ranking and conversion rates. - Design and develop responsive website layouts optimized for various devices (desktop, tablet, mobile). - Stay up-to-date with the latest Shopify developments and industry trends. - Work independently and collaboratively within a team environment. Technical Capabilities: - Minimum of 2-5 years of experience as a Shopify developer. - Solid experience in cart-level, product-level customization, and multi-level promotions. - Strong knowledge of HTML5, Bootstrap, CSS3, and Javascript (including jQuery framework). - Proficiency in AJAX, Apache/PHP/MySQL. - Expertise in developing responsive layouts for desktop, tablet, and mobile devices. - Working knowledge of custom Shopify app development. - Knowledge of Shopify store speed optimization techniques. - Expertise in Shopify Liquid template language, Shopify Admin/Storefront API. - Proven experience as a Shopify Developer with strong understanding of Shopify's APIs, webhooks, and app development. - Experience with web development technologies such as HTML, DOM, CSS, JavaScript, React, and React websites. - Proficiency in backend development using Node.js and familiarity with frameworks like Express.js. - Experience with database systems like MySQL, MongoDB, or PostgreSQL. - Knowledge of version control systems like Git (Github). - Experience with CI/CD pipelines. - Ensure smooth connections with Shopify apps, marketing tools, and platform APIs. - Working knowledge of 3rd-party APIs, services, and Shopify plugins. - Experience with theme-kit or similar code push methodology. Company: Our client is a specialist wholesaler and distributor of bathroom products. Established in 2008, the company is rapidly expanding with a well-defined path to growth. You will be instrumental in achieving company goals and contribute to its lasting success. You will be surrounded by highly motivated, helpful individuals with a can-do approach and an ambition to succeed. We shall expect the same from you. In return, we provide an excellent work environment and top-of-the-range salaries in the respective fields. The successful candidate will receive the following benefits: - 28 Days Holiday - Birthday Day Off Thanks & Regards Akshay Pandey | HR Manager Email: a.pandey@b4l.co.uk Mobile: +91-7042281579,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
Your Family Adventus.io is a B2B2C SaaS-based marketplace supporting institutions, recruiters and students within the international student placement sector. Our innovative platform allows institutions, recruiters and students to directly connect with one another, resulting in matching the right international study experience with students across the world. Founded in 2018, were on a mission to change the way the world accesses international education. Behind the technology, we have over 350 amazingly talented humans making it all happen. Were looking for ambitious self-starters who want to be part of our vision and create a positive legacy. Your Position As the Social Media//Digital Marketing Specialist, you will be responsible for collaborating with the Sales and Business Development teams to coordinate our marketing, advertising and promotional activities in driving business growth within Education Agents/ Recruiters in the designated regions. Your Impact You will strategize and plan the content calendar, develop content, and engage our online community in a way that builds brand awareness and drive sales. You will have a passion for all things marketing & technology and be well-versed in the concepts surrounding digital marketing. Your Backstory Proven work experience in Digital media or Social media marketing. Solid knowledge of Photoshop, Final Cut Pro, Premiere Pro, Audacity or other media editing software Experience with B2B social media, CRO, Google Adwords and email campaigns and SEO/SEM Knowledge of online marketing and good understanding of major marketing channels Skills and experience in creative content writing Excellent analytical and project management skills Strong communication and interpersonal skills BSc degree in Marketing, Digital media or relevant field is highly desirable Additional qualification in web design or animation is a plus Your Contribution Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. Design digital media campaigns aligned with business goals. Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.) Manage end-to-end digital projects to maintain a strong online presence through social media. Liaise with Marketing, Sales and Product development teams to ensure brand consistency. Suggest and implement direct marketing methods to increase profitability Monitor ROI and KPIs Acquire insight in online marketing trends and keep strategies up-to-date Maintain partnerships with media agencies and vendors Stay up-to-date with digital media developments Your Environment You will be working in a highly collaborative environment at Adventus.io. This position is office based. You will be provided with the necessary tools and equipment to carry out the role. At Adventus.io, our partners come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because its the right thing to do, but because diversity makes us even greater. We want you to be you so welcome the unique contributions that you can bring regardless of your education, culture, ethnicity, race, or gender.,
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate , 12th Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 3 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc ! Fresher/Experience into Outbound Voice Domain. Should have excellent communication skills. Both Graduates & Under Graduates can apply. Responding promptly to customer inquiries. Required Candidate profile Qualification - Graduates & Undergraduates Any one Freshers/Experienced Should have good communication English +Tamil / Malayalam Call Hr Bhargavi - 9183394454
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Product Manager Job Overview Axis Max Life Insurance is seeking a strategic and dynamic Product Manager to join our growing E-commerce Product Team. This role will be responsible for driving the development and management of innovative digital products and ensuring successful product releases on our e-commerce platforms. As a Product Manager, you will play a key role in shaping the digital experience, optimizing product features, and leading product releases while working cross-functionally with technology, design, marketing, and operations teams. Key Responsibilities Product Development & Strategy Lead the development and enhancement of Axis Max Life Insurance s digital products across e-commerce platforms, including websites and mobile apps. Define and execute the product roadmap in alignment with business goals, customer needs, and market trends. Collaborate with stakeholders to prioritize features and ensure that digital products meet customer expectations and deliver business value. Release Management Own the end-to-end release management process, ensuring smooth and timely product releases, including managing release schedules, coordination with engineering and QA teams, and ensuring product readiness for launch. Oversee the successful rollout of new features and product updates, managing risks and ensuring minimal disruption to the user experience. Develop and manage detailed release plans, track progress, and communicate release status to all relevant teams. Ensure that all product releases are well-documented, tested, and meet regulatory and quality standards before going live. Customer-Centric Focus Lead customer research, usability testing, and feedback collection to continuously improve the user experience and refine the product offering. Use data-driven insights, A/B testing, and customer feedback to identify opportunities for optimization and new feature development. Cross-functional Collaboration Work closely with development, design, marketing, sales, and operations teams to deliver seamless product launches and updates. Collaborate with the UX/UI design team to ensure the product interface is intuitive and provides an outstanding customer experience. Ensure alignment of product goals across teams, and communicate effectively to stakeholders regarding product progress, challenges, and updates. Performance Analysis & Optimization Monitor and analyze key product metrics such as user engagement, conversion rates, and customer satisfaction, using analytics tools to optimize performance. Provide actionable insights to improve the product, identify growth opportunities, and enhance the overall customer journey. Agile Project Management Lead and participate in Agile ceremonies (sprints, stand-ups, retrospectives) to drive product development and ensure timely delivery of features. Maintain and prioritize the product backlog, ensuring that the most impactful features and enhancements are delivered on time. Qualifications Educational Background Bachelors degree in Business, Marketing, Engineering, Computer Science, or a related field. An MBA or equivalent advanced qualification is a plus. Experience 3+ years of experience in product management, preferably in e-commerce, digital products, or consumer technology. Proven experience in release management, including managing product launches and ensuring seamless deployment. Experience in financial services, insurance, or a similar highly regulated industry is a plus. Skills Strong understanding of e-commerce platforms, digital product management, and customer journey mapping. Excellent project management skills, with experience leading cross-functional teams to successfully launch products. Expertise in release management, including planning, scheduling, testing, and post-launch support. Proficiency in using product management and project management tools (e.g., Jira, Aha!, Confluence, Trello). Solid understanding of web and mobile analytics tools (e.g., Google Analytics, Mixpanel) to measure product performance. Strong written and verbal communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders. Core Competencies Customer-first mindset with a passion for delivering exceptional user experiences. Strong analytical skills with the ability to turn data insights into actionable product decisions. Ability to lead teams in an Agile environment, manage multiple priorities, and drive results. Excellent collaboration and interpersonal skills, able to work effectively with diverse teams and stakeholders. Preferred Skills Experience with A/B testing, conversion rate optimization (CRO), and other digital product optimization techniques. Familiarity with Agile/Scrum methodologies and tools such as Jira, Confluence, and other sprint management tools. Experience in the financial services or insurance industry is highly preferred.
Posted 3 weeks ago
4.0 - 6.0 years
0 - 0 Lacs
Thane, Navi Mumbai
Work from Office
Role & responsibilities Should perform sample processing smoothly as well as project execution with in assign time. Should handle instrument as well as QA observation. Should coordinate with Group members/ Group leader/ Lab manager Should be able to inspect raw data as per defined procedure. Should report inspection result properly. Should verify calibration record. Should maintain GLP in Lab. Preferred candidate profile 5-6 Years of Experience in Clinical Research Organizations only (Bio-Analytical Department) Qualification: MSC Immediate to 20 days joiners are preferred. You can also share your resumes on: pradnya.raut@accutestglobal.com for quicker callback
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
2.0 - 7.0 years
7 - 12 Lacs
Chandigarh
Work from Office
Role Overview We are seeking a skilled Shopify Web Developer to design, build, and maintain high-quality Shopify stores. Youll partner closely with designers, marketers, and project managers to develop custom themes, integrate apps/APIs, optimize performance, and deliver seamless user experiences. Key Responsibilities Develop and customize Shopify themes and templates using Liquid, HTML, CSS, and JavaScript. Convert wireframes/designs (e.g., Figma, XD) into responsive, user-friendly storefronts . Integrate and configure third-party Shopify apps/plugins and payment gateways via APIs. Optimize site performance for speed, mobile responsiveness, and SEO. Debug, troubleshoot, and resolve technical issues related to themes or apps. Collaborate with cross-functional teams to ensure store features align with branding and marketing goals. Maintain version control and documentation (e.g., Git). Stay current with Shopify platform updates, new features (like Hydrogen/Oxygen and store architecture), and industry best practices. Required Qualifications Bachelors degree in Computer Science, Web/Software Development, or a related fieldor equivalent practical experience . Minimum of 2 years of hands-on Shopify development , including theme customization, API integrations, and app setup. Proficiency in Liquid templating , HTML5, CSS3, and JavaScript/jQuery. Experience implementing responsive design and ensuring cross-browser compatibility. Familiarity with Shopifys API ecosystem (Admin, Storefront, GraphQL/REST). Strong debugging, problem-solving skills, meticulous attention to detail, and multitasking ability. Excellent verbal and written communication skills, with a proactive collaborative mindset hawkecommerce.com.
Posted 3 weeks ago
10.0 - 15.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
" Job Title: Manager Lead Generation & Pre-Sales Location: Hybrid/ Anywhere in India Reporting to: Head of Business Development About the client: PSS has been mandated to hire a Manager - Lead Generation & Pre-Sales for a well-established and globally reputed CRO/ CDMO with global clients. Job Purpose: Lead the new business development efforts for discovery chemistry, biology, and CDMO services by driving strategic lead generation initiatives. This role is responsible for developing and executing strategies to generate leads, ensuring a steady pipeline of potential customers. The incumbent will oversee lead generation campaigns, optimize conversion rates, and collaborate closely with the Business Development (BD) team. Additionally, the role involves analyzing market trends, using digital tools, and implementing best practices to enhance lead acquisition and nurturing. The primary objective is to generate qualified leads that drive revenue growth and support business expansion. Key Responsibilities: Lead Generation Identifying and categorizing current and new prospects through different sources for CRO/CDMO services. Generating new leads and revisiting old Clients. Initial interest generation and setting up meetings between prospective clients and the BD team. Process Efficiency Ensure all company leads are uploaded and updated in the CRM regularly. Streamline lead tracking for improved visibility and management. Maximize the effectiveness of lead generation tools and automation software. Accelerate the lead-to-first-contact process for greater efficiency. Funding/New Developments Monitor biotech funding updates and key industry announcements. Track joint development projects and licensing activities. Gather attendee lists and identify potential leads with the BD team. Jointly discussing with BD and identifying attendees as potential leads Data & Reporting Monitor and report on lead metrics, conversion rates, and performance insights while maintaining a well-organized and updated lead database for targeted campaigns. Leverage insights to identify trends, optimize conversions, and drive continuous improvement. Collaboration & Stakeholder Management Work closely and collaborate with the BD, Marketing, and key internal leaders Strategic Planning & Growth Identify new markets Devising, streamlining, and implementing strategies based on market trends, competitor analysis, and campaign performance. Define quarterly and annual lead generation goals aligned with business objectives. Team Performance & Development Manage and motivate team members Training of team members Educational Qualifications And Experience: M.Sc. Chem + MBA with 10 years of work experience in business development function. Good understanding of CRO/CDMO business in MNCs. Ability to manage large teams. #LI-NV1 ",
Posted 3 weeks ago
4.0 - 8.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Job_Description":" About Us Intent Farm is a performance marketing agency built for high-growth digital brands. We scale businesses profitably through sharp ad creatives, data-driven strategies, and full-funnel execution across Meta, Google, Amazon, and more. As a Meta Badged Partner \u2014Meta\u2019s highest level of partnership\u2014we\u2019re recognized for our expertise, consistent performance, and strategic impact. Our campaigns don\u2019t just spend budgets\u2014they build real, sustainable growth. Over the past years, we\u2019ve worked with 100+ brands across D2C, BFSI, B2B, healthcare, and retail\u2014delivering results that stand out in crowded markets. Whether it\u2019s boosting ROAS, entering new markets, or unlocking creative breakthroughs, we drive outcomes that matter. Intent Farm is part of The Walnut Folks Group \u2014alongside Confluencr (influencer marketing) and Kalakaaar (talent management). With 100+ team members across Mumbai and Bangalore, we\u2019re one of India\u2019s only integrated digital groups that connects content, creators, and conversion at scale. Requirements Youd be a perfect fit, if you: love marketing and advertising. love ideating and experimenting frugally and growing brands. already have 4-8 years of experience in performance marketing. have expertise in Google or Meta ads or both and want to grow further into the same. are highly data-focussed in your research and decision making. love collaborating with multiple people to ideate creative ways of marketing a brand. understand CRO and the value of optimizing the website to improve ad performance. have excellent written and oral communication/presentation skills, including creating and delivering effective presentations and marketing reports. love setting big goals and taking them down strategically. love taking responsibilities and managing multiple priorities. have good expertise on GA4, Looker Studio, MS Excel. Your broad responsibilities would include: managing client projects end to end including audience research, competitive research, creative research, campaign creation, ongoing optimization and reporting managing client communication directly to build strong relationships with them and being able to explain the rationale for your decisions and getting their approvals on plans doing cross-platform ads analytics and decision making from it to keep growing each brand learning from other team members and sharing your knowledge with them to create a high performance eco-system delivering growth and ROI to clients as per each brands goals understanding what makes and conceptualizing high converting campaigns and landing pages basis customer behavior analysis guiding clients on other channels of marketing that can improve their growth continuously learning and becoming a top 1% performance marketer (yes, legit this is a serious responsibility as a part of your job and we will help you get there). Benefits Why you should join us? In case you value the opportunity to work on real & challenging Marketing problems In case you value high involvement from founders and learning from them In case you value having the autonomy to do things your way and not have to worry about experimental failures In case you care about working alongside genuine, honest peers who will have your back, no matter what In case you value contributing to the organisation beyond your call of duty; and getting handsomely remunerated for the extra effort In case you believe in always learning and want an environment which will invest into your learning for the long term In case you want to work on the cutting edge of marketing problems and use the most cutting tools and strategies In case you are looking for a place for the long term where you can keep growing with the company (our first few hires from 5-6 years back, are still with the company) Why you shouldnt join us? In case you are looking for a product company, ofcourse we arent one In case you are looking for a very very structured corporate environment where everyone is extremely clear on their role and ONLY has to do that. We thrive as a bootstrapped company and hence like to be nimble about changes and whatever is needed to be done to get ahead In case you are looking for the top bracket pay in the industry - we are not the one for you. You may find hyper funded startups who can do that for you Working Days: Monday to Friday (Onsite) + Saturday Half Day (WFH) Location: HSR Layout, Bangalore. ","
Posted 3 weeks ago
4.0 - 6.0 years
7 - 11 Lacs
Prayagraj, Varanasi, Ghaziabad
Work from Office
About Us: Successive Digital, a digital transformation company, offers a comprehensive suite of solutions, including digital strategy, product engineering, CX, Cloud, Data & AI, and Generative AI services. We help companies continuously optimize business and technology that transform how they connect with customers and grow their business. Our team of technology specialists ensures that each solution is customized to the business s specific needs, driving efficiency and performance. With the implementation of the latest technological advancements, we deliver business operations that ensure business continuity and make you stay ahead in a rapidly evolving digital landscape. Our Technical Expertise: Digital Strategy: We create competitive business and IT operations transformation strategies to help companies stay ahead of the digital curve. Our approach includes assisting you in selecting the appropriate technical stacks and practices and working with people who can help you envision your business vision digitally. Product Engineering: We partner with you to deliver exceptional customer experiences and business outcomes by tailoring your applications to your unique needs. Our team combines deep industry and technical expertise in product engineering to create solutions that make a real impact and increase operational efficiency. Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions. Our partnerships with public cloud providers such as AWS, Azure, and GCP enable us to architect application and remote infrastructure solutions that ensure resilience, scalability, and predictive performance. Customer Experience: We help companies build a connected ecosystem of their business that elevates customer and employee experience. Our approach includes business and technology assessment to incorporate design thinking at every stage of interaction and working backward from that point to transform the customer experience. We make use of the latest CX technologies, analytics, and reporting to track and measure customer experience transformation success for your business. Data & AI: We are experts in transforming raw data into valuable insights, enabling predictive analytics and real-time decision-making. Our expertise extends to data modernization and data architecture solutions, ensuring seamless integration with other systems. We enable a cohesive and efficient data ecosystem by optimizing your data infrastructure and enhancing interoperability. Partner with us, and rest assured, your organization will remain data-driven, agile, and innovative. Generative AI: We help companies identify business use cases for generative AI and enable them to develop robust generative AI models using public cloud platforms, foundational models, and open-source tools. Our team ensures that these models perform as expected and meet your needs. We also help you transit these models from proof of concept (POC) stages to full-scale production environments, ensuring a seamless and effective deployment. By leveraging cutting-edge generative AI technologies, we help you unlock new levels of creativity, efficiency, and innovation in your business operations. Industries We Serve: Consumer Goods Media & Entertainment Government & Public Sector Retail & Commerce Agriculture Manufacturing Travel & Hospitality Healthcare & Lifesciences Chemical, Oil & Gas Transportation & Logistics Aerospace & Defence Automotive & Mobility Banking & Finance Who are we looking for: Job Title: Performance Marketing Location: Noida Job Type: Full-Time Experience: 4-6 Years Role Overview : We are seeking a data-driven and strategic Performance Marketer to lead and optimize paid marketing campaigns across channels such as Google Ads, LinkedIn, and other digital platforms. The ideal candidate will have a strong analytical mindset, creative testing approach, and proven experience in driving ROI-focused campaigns that scale customer acquisition, engagement, and revenue. Key Responsibilities: Plan, execute, and optimize paid campaigns across channels: Google Search, Display, YouTube, LinkedIn, etc. Conduct A/B testing on ad creatives, audience segments, and landing pages to improve performance. Analyze and report on campaign KPIs including CPL, CAC, ROAS, CTR, and conversion rate. Collaborate with design and content teams to develop high-performing creatives and landing pages. Monitor budgets, bid strategies, and pacing to meet campaign goals. Implement tracking (Google Tag Manager, pixels, events) and conversion optimization strategies. Stay updated with platform changes, industry trends, and competitor campaigns. Scale campaigns profitably while maintaining strong ROI and CPA targets. Identify growth opportunities through new platforms, tools, or audience targeting techniques. Required Skills & Qualifications: 3 6 years of hands-on experience in performance marketing. Expertise in Google Ads, and LinkedIn Campaign Manager. Strong skills in Google Analytics, GTM, and attribution models. Proficiency in campaign structure, keyword research, and audience targeting. Analytical mindset with advanced Excel/Sheets skills for reporting. Experience managing monthly budgets of $10K+ (or more). Strong communication and stakeholder management skills. Nice to Have: Experience with B2B or SaaS performance marketing. Working knowledge of CRO, SEO basics, or email marketing funnels. Familiarity with tools like HubSpot, Mixpanel, or Segment. Google Ads certifications. Life at Successive: Successive Digital cultivates a culture of collaboration and diversity within our global teams. We encourage personal and professional development through challenging and inspiring one another. Mentorship and on-the-job training opportunities support career growth and success. Our global presence offers onsite opportunities across our international offices. Comprehensive benefits, including maternity and paternity leave, are provided to support work-life balance. Our talent is encouraged to explore and work with various technologies. A Professional Development Program enhances technical and behavioral competencies. With the Reward & Recognition process, we acknowledge and celebrate team and individual achievements. Team outings, parties, sports events, and cultural activities establish a vibrant workplace culture and promote companionship among employees.
Posted 3 weeks ago
5.0 - 7.0 years
5 - 7 Lacs
Ahmedabad
Work from Office
ORGANISATIONAL OVERVIEW Lambda Therapeutic Research is a Global full-service Clinical Research Organization (CRO) with its headquarters in Ahmedabad, India. With facilities and operations strategically located in Mehsana (India), Las Vegas (USA), Toronto (Canada), Barcelona (Spain), London (UK) and Warsaw (Poland), we offer comprehensive end-to-end clinical research services to the global innovator, biotech, and generic pharmaceutical industries. JOB DETAILS Department: Bioanalytical Operations Designation: Research Associate Job Location: Ahmedabad (Gujarat) Education: M.Pharm/B.Pharm Experience: 5 to 7 years CTC Range: 5 to 7 Lacs Job Description: Ensure project coordination and conduct the study as per protocol and SOPs requirements. Work in close coordination with the Principal Investigator and Study team. Review of study protocol, ICF, CRF and other appendices (applicable in case of Special studies). Handling study related IMPs and its relevant documents (IP retrieval, verification, accountability, dispensing etc.). Communicate with sponsors, other departments and team on appropriate aspects of the clinical studies. Compile and complete raw data in TMF and resolve all QA/QC queries in timely manner. COMPETENCIES Accountability Communication Work Ethic Presentation / Communication skills Organizational Culture fit
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Provide expert skills as part of a Medical Data Review team to provide efficient, quality Medical Data Review products that meet customer needs; Provide Project management to the team in the area of clinical data review and viewed as an expert in data management; Drive the delivery of end-to-end study data quality and integrity; Provide medical, clinical, and scientific advisory expertise. Essential Functions Conduct in-stream data trend analysis in support of data quality and integrity (includes protocol compliance and targeted review of patient data) Ensure data quality focus to audit readiness with Clinical Compliance and Systems Validation Compliance. . Define data capture requirements in line with protocol and reporting needs. Represent clinical data scientist at multi-disciplinary team meetings and external meetings. Maintain strong customer relationships With guidance, track service performance and provide leadership to identify root causes of issues and implement remedial actions Ensure timely follow-up and resolution of compliance issues Serve as Subject Matter Expert (SME) Continuously look for opportunities to improve efficiency of tasks and quality of deliverables Provide therapeutic area/indication training for the project clinical team. Attend Kick-Off meetings, weekly team meetings, and client meetings, as needed or requested. Manage staff in accordance with organization s policies and applicable regulations. appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters. Qualifications Other Medic with 5 year college degree or MBBS Req Bachelors Degree Clinical, biological, mathematical sciences, or related field, or nursing qualification, with 7 years of relevant work experience Req Equivalent combination of education, training and experience in lieu of degree Req Experience in clinical data sciences at a CRO, pharmaceutical company or other medical environment with demonstrated leadership experience Req Good understanding of clinical/medical data Proven expertise in the proactive identification of issues Demonstrated ability to plan, organize and manage resources to bring to successful completion specific study or project goals and objectives in accordance with defined quality and time based metrics Proven ability to work within a matrix team environment requiring minimum level of supervision Attention to detail Interpersonal and analytical skills, Ability to represent clinical data scientist at multi-disciplinary team meetings and external meetings Knowledge of Medical Terminology, Pharmacology, Anatomy, and Physiology Must have Medical but also an operational focus towards metrics and status information to take the appropriate actions to resolve Excellent communication, interpersonal, customer service, and teamwork skills Excellent organizational and problem-solving skills Excellent project management skills and coaching skills Ability to work with minimal supervision, using available resources Ability to work on multiple projects and manage competing priorities Strong customer focus skills Ability to establish and maintain effective working relationships with coworkers, managers and clients
Posted 3 weeks ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Remote
Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later Hybrid mode 2 days work from office. 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later Hybrid mode 2 days work from office. Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries . We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding, including our latest Series B round. As the Lead Performance Marketer , you will own and drive Sprinto s global paid acquisition strategy across digital channels. You ll focus on accelerating pipeline growth and revenue impact from paid media, primarily targeting the North America market.In this leadership role, you will manage large budgets, oversee strategic planning and execution across channels, and mentor a growing team of Performance Marketers (including Senior PMs). Youll report directly to the Director of Demand Generation and work closely with Sales, Product Marketing, and Content teams to align paid media efforts with broader go-to-market goals. Responsibilities Own the Paid Media Strategy: Develop, execute, and scale Sprinto s performance marketing strategy across Google Ads, LinkedIn, Meta, and other relevant platforms to drive pipeline and revenue growth. Channel Leadership: Lead execution and optimization of large-budget campaigns (>$100K/month), balancing acquisition cost, efficiency (CPA, CPL), and ROAS while driving high-quality pipeline. Mentorship & Team Development: Mentor, coach, and upskill Senior Performance Marketers and other team members, helping them level up in campaign strategy, execution, and reporting. Pipeline Contribution: Drive strong alignment with the Director of Demand Generation and Sales teams to ensure paid media efforts directly impact pipeline and revenue targets. Analytics & Reporting: Lead the setup of performance measurement frameworks. Analyze and report on campaign effectiveness using Google Analytics, Salesforce, HubSpot, and other attribution tools. Experimentation & CRO: Champion a culture of experimentation through A/B testing (ads, landing pages, CTAs) and work with the Growth and Web teams to optimise conversion funnels (CRO). Audience & Segmentation Strategy: Own audience segmentation, retargeting, and full-funnel nurture strategies to improve lead quality and conversion rates. Cross-functional Collaboration: Partner closely with Product Marketing, Content, and Design teams to ensure campaign messaging, creative, and audience targeting align with Sprinto s positioning and ICPs. Agency & Vendor Management: Manage external paid media partners, tools, and vendors as needed to execute campaigns at scale. Market & Channel Insights: Stay updated on the latest trends, algorithm changes, and best practices across ad platforms to ensure Sprinto maintains a competitive edge in digital acquisition. Requirements 10+ years of hands-on and strategic experience in performance marketing , with significant experience in B2B SaaS demand generation targeting North America markets . Proven experience managing and optimising large monthly budgets ($100K+), with strong ownership of revenue pipeline contribution from paid channels. Deep expertise in Google Ads, LinkedIn Ads , and other key B2B paid platforms. Strong grasp of account structure, bid strategies, audience targeting , and platform optimisation levers . Strong analytical mindset with proficiency in Google Analytics (GA4), Google Tag Manager, HubSpot, Salesforce , and multi-touch attribution models . Demonstrated ability to mentor and grow team members , especially Senior Marketers, through regular feedback and performance reviews. Expertise in CRO, landing page optimisation , and A/B testing methodologies . Strong collaboration skills, with a proven ability to work cross-functionally with Content, Sales, and Product Marketing teams. Clear communication and stakeholder management skills, with experience presenting performance updates and growth plans to senior leadership Benefits Remote First Policy 5 Days Working With FLEXI Hours Group Medical Insurance (Parents, Spouse, Children) Group Accident Cover Company-Sponsored Device Education Reimbursement Policy ATS_SPRINTO
Posted 4 weeks ago
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