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Arisunitern Re Solutions
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CRM – POST SALES Professional

CRM – POST SALES Professional

Arisunitern Re Solutions

2 - 7 years

|

3 - 6 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

erp escalations real estate customer service post sales estate sales process sales grievance handling sales operations service excellence operations handling customer queries negotiation customer queries communication skills crm customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Strong knowledge of post-sales processes including documentation, agreements, collections, and possession
Proficiency in handling customer queries, grievances, and escalations with professionalism
Experience in coordinating with internal teams (Sales, Legal, Finance, Projects) for seamless customer service
Ability to analyze customer feedback and drive service excellence
Skilled in CRM platforms, MS Office, and ERP systems for effective data management and reporting
Strong communication, negotiation, and problem-solving skills
Familiarity with RERA regulations and real estate compliance processes
Hands-on experience in banking coordination, collections, and document handling

Requirements

Minimum 2 years of CRM experience in the real estate or construction industry
Should be process-driven with an in-depth understanding of post-sales operations
Capable of working across departments to ensure a smooth customer experience
Must possess an analytical mindset to monitor customer trends and improve satisfaction
Full-time role with opportunities to grow in a fast-paced, customer-centric environment

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