5 Crisis Communications Jobs

Lead PR strategies for BFSI clients, manage media relations, content, and client servicing. Drive team leadership and business growth for a global PR agency based in Andheri East, Mumbai. Compensation: 14–16 LPA

The role is responsible for the development and operation of our business continuity and information technology disaster recovery program. They should work closely with business and support groups across all areas of the enterprise to identify recovery requirements, implement effective strategies for recovery, and guide the development of actionable recovery plans with validation through testing. This is an excellent opportunity to be a part of an experienced global business continuity team at a dynamic company. The Coordinator will primarily be responsible for monitoring the geopolitical activities for domestic and global office locations. The Coordinator will also monitor and administer the Corporate Notification Center Crisis Management System and Employee Hotline, that includes sending our alerts to relevant groups via incident messaging system and email. Coordinating with the facilities teams for the offices and assuring there are Office Emergency Plans in place. Assisting the Senior Operation Analyst in regard to proactive work for readiness as tests and other projects. Your Profile Experience with working internationally in evaluating risk and geopolitical analysis based on data. Self-starter with the ability to work in a global team environment Excellent, analytical, problem solving, communication, and prioritization skills Able to effectively interact with peers and stakeholders Fully proficient with Google applications

46 years of experience in IT Service Management (ITSM), with a strong focus on incident and problem management. ITIL v3 or ITIL 4 Foundation certification (Intermediate or Expert level preferred). Experience with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management. Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in a high-pressure, 24x7 support environment (if applicable) Primary Skills Incident Management: Lead the end-to-end incident management process, ensuring timely resolution and communication. Coordinate with technical teams to restore normal service operations as quickly as possible. Problem Management: Identify and analyze root causes of recurring incidents. Drive the creation and implementation of permanent solutions to prevent incident recurrence. Secondary Skills Experience in managing major incidents and crisis communication. Familiarity with DevOps or Agile environments. Exposure to automation and AI/ML in ITSM processes.

Mission: Ensuring effective internal & external communication fostering informed and engaged stakeholders Objective: Developing communication plans, creating content, and implementing communication strategies to support the organization's goals and enhance internal and external stakeholder engagement. Roles and Responsibilities: Design and execute communication plans to support organizational objectives. Collaborate with various departments to gather and disseminate relevant information. Produce high-quality written content, including newsletters, intranet updates, emails, and other communication materials. Manage the organization's intranet and other internal communication platforms. Ensure communication materials align with the organization's brand and mission. Maintain a consistent voice across all communication channels. Organize and manage internal and external events Work closely with HR, management, and other stakeholders to gather insights and feedback. Monitor and analyze the effectiveness of communication strategies and adjust as necessary. Provide reports and feedback to senior management regarding employee communication needs and concerns. Skills/ Qualification: Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Proven experience in internal communications, corporate communications, or a similar role. Excellent written and verbal communication skills. Strong project management and organizational skills. Ability to work collaboratively with cross-functional teams. Proficiency in using communication platforms and tools (e.g., intranet, email marketing software).

Job Summary: We are looking for a dynamic and detail-oriented Media Relations Officer to manage and enhance the public image of our organization through effective media strategies. The ideal candidate will build strong relationships with media professionals, craft compelling press materials, and ensure accurate and favorable coverage across all media channels. Key Responsibilities: Develop and implement comprehensive media relations strategies that are closely aligned with the organization's business objectives, ensuring that all communications effectively support the overall mission and goals. Act as the primary liaison between the organization and a diverse range of media outlets, including local, regional, and national platforms, to enhance visibility and foster positive relationships with journalists. Draft a variety of public-facing communications, including press releases, official statements, speeches, FAQs, and media briefings, all of which adhere to established government standards and are tailored to specific audiences. Coordinate press conferences, media site visits, and public briefings that involve government officials or key stakeholders, ensuring each event is expertly organized and effectively communicates relevant information to the public. Monitor media coverage continuously, analyzing trends and public sentiment, and prepare detailed reports on media engagement and public perception to inform strategic decision-making. Organize and manage interviews, press conferences, and media events, facilitating seamless interactions between the media and organizational representatives to convey key messages effectively. Respond promptly and effectively to media inquiries, managing crisis communications when necessary to protect and uphold the organization's reputation and address emerging issues Collaborate closely with internal teams, including marketing, corporate social responsibility (CSR), and leadership, to ensure that all media messaging is consistent with the organization brand values and aligns with ongoing campaigns. Track industry trends and monitor competitor activity in media coverage, providing insights that help shape the organizations media strategy and communications approach. Keep a close watch on media coverage of government programs, preparing in-depth analysis reports for both internal and external stakeholders that highlight key issues and opportunities. Ensure that all media communication is compliant with relevant governmental regulations and guidelines, maintaining the organization's integrity and credibility in all interactions. Work collaboratively with policy, legal, and operations teams to align media messaging with public service objectives, ensuring that communications reflect the organization's commitment to transparency and accountability. Cultivate and maintain strong professional relationships with public information officers, journalists, and influential policy figures to create a robust network that supports effective communication and advocacy. Requirements: Bachelor's degree in Communications, Public Relations, Journalism, Political Science, or a related field. Proven 5 to 15 years of experience in media relations, ideally within a government agency, public sector organization, or working on government-funded projects. Familiarity with government communications protocol and media guidelines. A strong network of media contacts is a plus. Excellent written and verbal communication skills, including the ability to simplify complex policies and data. Strong media network, especially with journalists covering government, civic affairs, or public policy. Ability to work under pressure, manage multiple deadlines, and handle crises calmly and professionally. Familiarity with media monitoring tools. Proficiency with media monitoring and PR tools Knowledge of digital PR and social media trends is an asset. Preferred Skills: Exceptional interpersonal and relationship-building skills. Strong attention to detail and organizational abilities. Creative mindset with the ability to craft compelling stories. Confidence in public speaking and interacting with the media.