Country Manager- Sales API (US Market)

Required Candidate profile :

The role requires a candidate with a master’s in science/BE Chemical and an MBA from a reputed

business school.

The ideal candidate should have a minimum of 5 to 10 years of experience in the US market.

Position Summary:

 Candidate should have experience in handling and building relationships with major USA

customers.

 Good communication skills, ability to handle telecons with US customers.

 Should have ability to understand customer need and respond adequately with urgency.

 Attention to detail and ability to identify and solve issues proactively.

 Should be able to integrate and drive a diverse internal team from different functional areas.

 Good understanding of technical aspects of API production, Regulatory framework & ability to

engage with technical people, summarize technical discussions.

 Sound knowledge of international commercial transactions, and logistics.

 Present US market revenue is about 7.0 million and need to increase the sales 25% every year.

Soft skills & Personal skills:

 Excellent command of English language & written and spoken.

 High level of accuracy when handling data with proficiency in World, Excel & PP.

 Market research skills experience with investigating and harvesting relevant business databases.

 Front End Sales skills

 Proficiency with LinkedIn, Sales Navigator, and similar tools

 Proficiency in Working within a professional company IT infrastructure

 Routinely Exceeding set KPIs and Goals

 Self-starter and go-getter personality.

 Out-of-the-box thinking attitude.

 Independently manage the commercial aspects of the USA accounts relevant to commercial

Scope & Accountabilities :

Scope manufacturing & dispatches from plants.

 Manage the interaction & relationship as the single point of contact for the client commercial

team.

 Anchor & lead the weekly performance calls with the client technical team. Prepare the agenda

and the updates for the weekly calls, collating information from PPIC, Quality and Commercial,

Licensing, Supply Chain & Customer Support team.

 Maintain the updated forecast on all client products and share the visibility internally.

Preparation of the yearly budget for client & a five-year forward-looking estimate.

 Prepare & send the daily meeting reports.

 Ensure the relevant Purchase Orders, Licenses for production and dispatches are in place, to

enable seamless production & dispatches.

 Monitor procurement, transit, and inventory position of all key raw materials for units.

 Maintain and share the Licenses tracker periodically with client. Facilitate to close gaps in POs /

Licenses with client with timely escalation.

 Monitor the receivables position of the client account along with Finance team, ensuring timely

follow up with client and ensure receipt of payment.

 Identify, escalate & resolve key issues which can impact raw material supply, production and

dispatch.

 Maintain and update the MRP sheet for Key RMs as per client’s forecast & committed

production plan.

 Maintain the delivery tracker vs forecast. Reconciliation of forecast vs delivery for client and

internal team, and alignment with client commercial team on batch-wise production, and

approvals received from client quality.

 Prepare the 1+4 Month projections.

 Act as the anchor point for Quality and Regulatory team to seek feedback & closure from client

on Change Control approvals, Regulatory updates, Capacity enhancement proposals, Solvent

recovery, and reuse proposals.

 Drive internal cross functional team meetings on client related issues.

 Ensure timely response & closure with appropriate communication to client and avoid

escalation from client. Includes responses from cross functional team.

 Prepare & maintain all commercial MIS reports related to client with timely circulation & inclusion in Rolling plan etc as per updated forecast from client.

 Prepare & maintain the dashboard with pipeline for daily & weekly reviews.

( To Share Resume onabhaya.chalurkar@cadilapharma.com)