Key Responsibilities : Handle students and parents with empathy and patience. Achieve sales targets using strong persuasion and negotiation skills. Proficiency in Microsoft Office, email writing, and sales software. Fluent in English and the regional language. Contribute to revenue by selling, upselling, and cross-selling educational courses through personal counselling, calls, emails, etc. Build and maintain relationships with clients. Conduct market research to understand competitors and market conditions. Provide exceptional customer service and follow up post-sale. Attend industry events, exhibitions, and networking functions. Prepare and present sales reports to management.

Location - Navi Mumbai . Counselling over the phone . Responsibilities: Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in. Skills: Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority. Qualification: Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred Paramedics, Clinical Psychologists, Physiotherapist, Dietitian, Nutritionist, or such related fields) Languages: English & Hindi would be mandatory. Telugu, Kannada, Tamil, Malayalam would be a plus.

Preparing and drawing plans for each clients unique space Collaborating with clients and their teams to fully understand their vision Discovering and addressing conflicts between client preferences and end functionality of a design Creating and showcasing 3D models of buildings or spaces being designed Putting together full floor plans to illustrate how a new design will integrate into an existing space Meeting with clients regarding budgetary details, design requirements and project completion timelines Requirements Good communication skills Presentation Skill Excel and Power point are mandatory Will to travel if required. Interface with cross functions

ROLE - Grp Manager Employee Partner (Engagement) LOCATIONSCANDIDATE SPECIFICATIONS Graduate Language Proficiency: English - Good, Local Language - Required Previous Experience: JOB DESCRIPTION Managing Employee Experience deliverables Primary deliverables will involve working with Site teams Will be responsible for ensuring day to day operating rigor and ensuring efficient workflow management, escalation management, stakeholder management and achieving the SLA levels The individual will be responsible for resolving employee and departmental query/service requests and program led employee connect and communication activities covering the entire employee life cycle The deliverables include Escalation Management of team deliverables Onboarding & Induction support o Case Management support Supporting Manager Requests for Interventions for Coaching / Counselling / Conflict Management Ensuring rigor in operational governance and providing critical data points to business partners Providing HR Product (Programs & Technology) Support

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Function Description: CBU Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information. Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting s basis card member history and current status and resolve card member concerns via calls and emails. Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal departments i.e. Risk Management, Compliance. Minimum Qualification: Graduates only Minimum 1+ year of experience is mandatory Strong communication abilities, both written and verbal with attentive listening skills Knowledge of American Express Product, Policies & Procedures Telephone communication, etiquette, and call handling skills for effective call management and optimal efficiency Should possess analytical, decision making and problem solving skills Multi-skilled across card platforms/products is preferable Demonstrate ability to work effectively within a team environment as well as independently Strong Team Player with high level of integrity Preferred Qualification: Multi-skilled across American Express card platforms/products is preferable

3FOLD Training, headquartered in Dubai, UAE, is a premier institute offering exam preparation for international professional certifications such as PMP, CMQ/OE, CCP, ISO 9001, ISO 45001, ISO 14001, LEED GA & AP, among others. We re on the lookout for a proactive and driven Business Development Executive to spearhead our expansion efforts in Chennai, India. Key Responsibilities: Conduct telemarketing activities: Utilize telemarketing techniques to reach out to potential clients or trainees, promoting training programs and counseling services offered by the organization. Generate sales leads: Identify and qualify sales leads through telemarketing efforts, engaging with prospects to assess their training needs and interests. Provide counseling services: Offer personalized counseling services to individuals interested in training programs, guiding them through the process of selecting the most suitable training options based on their goals and preferences. Close sales: Effectively communicate the value proposition of training programs and counseling services to prospects, persuading them to enroll in training courses or utilize counseling services, ultimately driving sales. Track and report sales performance: Maintain accurate records of sales activities, including lead generation, follow-up calls, and conversion rates, and provide regular reports to management on sales performance and achievements. Qualifications: Minimum of a Bachelor s degree. At least 2 years of relevant experience in BDE or counseling role. Residency in or near Sithalapakkam, Chennai is preferred. Skills Required: Excellent command of the English language. Proficient computer skills, particularly in social media management and basic Excel. Strong writing skills and adept at utilizing technologies like ChatGPT for effective communication. Compensation: Salary is INR 20,000 per month plus performance-based incentives, in accordance with company policy. Application Process: Interested candidates should fill the form below. Please note that only shortlisted candidates will be contacted for an online interview. Join us at 3FOLD Training and contribute to shaping the future of professional education in India! Conduct telemarketing activities: Utilize telemarketing techniques to reach out to potential clients or trainees, promoting training programs and counseling services offered by the organization. Generate sales leads: Identify and qualify sales leads through telemarketing efforts, engaging with prospects to assess their training needs and interests. Provide counseling services: Offer personalized counseling services to individuals interested in training programs, guiding them through the process of selecting the most suitable training options based on their goals and preferences. Close sales: Effectively communicate the value proposition of training programs and counseling services to prospects, persuading them to enroll in training courses or utilize counseling services, ultimately driving sales. Track and report sales performance: Maintain accurate records of sales activities, including lead generation, follow-up calls, and conversion rates, and provide regular reports to management on sales performance and achievements.

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Assess individuals current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Provide advice to individuals on the correct method of exercising with fitness equipment. Provide information, register, and schedule guests for recreation activities. Call Maintenance or an outside service company if machines require service. Maintain an adequate supply of cups and water in recreation area. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFCATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. .

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Job Title: Sales Counsellor Location: Coimbatore Tamil Nadu, India Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Job Responsibilities Approaching colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students Conduct sessions/events/webinars for students in these colleges to expose them to NIIT s new age career programs which can help them start their careers Counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyze their career. Establishing the uniqueness and effectiveness of NIITs model of online learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads. What are we looking for? - Individual with good communication skills (written and verbal), interpersonal and presentation skills). - Hardworking Individuals with high dedication and extreme determination. - Experience in EdTech/Field sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Willing to travel, be on field and excited to make incentives and a great sales career with NIIT. Educational Qualification Mandatory : Graduate Optional : PG Skills Experience Minimum : 1 year Maximum : 4 years Preferably in Education Sales Apply now Apply now

Job Title: Sales Counsellor Location: Gurgaon, Haryana, India Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Job Responsibilities Approaching colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students Conduct sessions/events/webinars for students in these colleges to expose them to NIIT s new age career programs which can help them start their careers Counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyze their career. Establishing the uniqueness and effectiveness of NIITs model of online learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads. What are we looking for? - Individual with good communication skills (written and verbal), interpersonal and presentation skills). - Hardworking Individuals with high dedication and extreme determination. - Experience in EdTech/Field sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Willing to travel, be on field and excited to make incentives and a great sales career with NIIT. Educational Qualification Mandatory : Graduate Optional : PG Skills Experience Minimum : 1 year Maximum : 4 years Preferably in Education Sales Apply now Apply now

Job Title: Sales Counsellor Location: Bangalore Rural, Karnataka, India Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Job Responsibilities Approaching colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students Conduct sessions/events/webinars for students in these colleges to expose them to NIIT s new age career programs which can help them start their careers Counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyze their career. Establishing the uniqueness and effectiveness of NIITs model of online learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads. What are we looking for? - Individual with good communication skills (written and verbal), interpersonal and presentation skills). - Hardworking Individuals with high dedication and extreme determination. - Experience in EdTech/Field sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Willing to travel, be on field and excited to make incentives and a great sales career with NIIT. Educational Qualification Mandatory : Graduate Optional : PG Skills Experience Minimum : 1 year Maximum : 4 years Preferably in Education Sales Apply now Apply now

Job Title: Sales Counsellor Location: Pune, Maharashtra, India Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Job Responsibilities Approaching colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students Conduct sessions/events/webinars for students in these colleges to expose them to NIIT s new age career programs which can help them start their careers Counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyze their career. Establishing the uniqueness and effectiveness of NIITs model of online learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads. What are we looking for? - Individual with good communication skills (written and verbal), interpersonal and presentation skills). - Hardworking Individuals with high dedication and extreme determination. - Experience in EdTech/Field sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Willing to travel, be on field and excited to make incentives and a great sales career with NIIT Educational Qualification Mandatory : Graduate Optional : PG Skills Experience Minimum : 1 year Maximum : 4 years Preferably in Education Sales Apply now Apply now

Job Title: Sales Counsellor Location: Nashik, Maharashtra, India Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Job Responsibilities Approaching colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students Conduct sessions/events/webinars for students in these colleges to expose them to NIIT s new age career programs which can help them start their careers Counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyze their career. Establishing the uniqueness and effectiveness of NIITs model of online learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads. What are we looking for? - Individual with good communication skills (written and verbal), interpersonal and presentation skills). - Hardworking Individuals with high dedication and extreme determination. - Experience in EdTech/Field sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Willing to travel, be on field and excited to make incentives and a great sales career with NIIT. Educational Qualification Mandatory : Graduate Optional : PG Skills Experience Minimum : 1 year Maximum : 4 years Preferably in Education Sales Apply now Apply now

":" Vacancy: Wellbeing Coach Inspiria Knowledge Campus Inspiria Knowledge Campus invites applications from qualified and dedicated professionals for the position of Wellbeing Coach . We are committed to fostering a supportive and healthy learning environment for our students and seek an experienced individual to join our team in promoting holistic student wellbeing. Position Overview: The Wellbeing Coach will provide guidance and support to students, helping them navigate academic, personal, and social challenges. The role involves delivering individual coaching sessions, facilitating group workshops, teaching a course on happiness, and collaborating with faculty to integrate wellbeing practices within the campus community. Benefits Key Responsibilities: Conduct one-on-one wellbeing coaching to address stress, anxiety, motivation, and personal development Design and deliver workshops and programs focused on mental health, resilience, mindfulness, lifestyle management, and happiness Teach a dedicated course on happiness, focusing on the science and practice of positive psychology and wellbeing Liaise with academic staff and student services to identify student needs and develop appropriate support strategies Maintain confidentiality and uphold professional ethical standards at all times Qualifications and Skills: Proven experience in wellbeing coaching, counseling, psychology, positive psychology, or related disciplines Excellent communication, interpersonal, and organizational skills Strong commitment to student welfare and the ability to work sensitively with a diverse student body Ability to create and implement effective wellbeing initiatives and educational programs Join us at Inspiria Knowledge Campus and contribute to shaping a nurturing and empowering educational environment. ","

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In this role, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel implementation project, providing comprehensive WFM expertise and oversight. A thorough understanding of current real-time call delivery, scheduling practices, and capacity planning concepts is essential to replicate workforce requirements within a modern cloud-based solution. Your focus will be on ensuring that we achieve the desired business outcomes in the most efficient and straightforward manner. You will collaborate with Workforce Management partners and site leaders to ensure adequate staffing, contingency planning, and workflow monitoring throughout the migration process. Your responsibilities will include partnering with the WFM teams to communicate migration updates, participate in end-to-end testing, and be the migration resource for multiple areas of business while migrations are on-going. You will maintain and execute on the Enterprise Workforce Organizations (EWO) vision of "Creating and adapting our enterprise workforce ecosystem through innovative and tailored solutions, fostering a culture of accountability, and driving operational success in a rapidly evolving global healthcare landscape. Primary Responsibilities: Partner with the OMNI project teams to define future state requirements and real time best practices for the call centers Partner with the WFM team to discuss rollout plans and gather risks that need to be shared back to the project team Partner with call routing to test and ensure future state is working as designed Partner to ensure the NOC/OCC have the ability to allocate call volumes Represent and be the liaison for the project team on behalf of WFM Utilize call center tools to provide recommendations for future state Ensure that system is appropriately set up to ensure WFM can effectively manage real-time inbound call traffic across multiple contact center locations to help ensure that service levels are met Gain an understanding of the technical and business solutions being offered and present them to leadership Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect Share feedback from WFM back to the project team Drive innovation and process improvement within Workforce Management Perform ad hoc reporting and analysis as needed to improve overall performance of the call center, and enable solid understanding of the business Complete other duties as assigned for OMNI or WFM as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 5+ years of WFM contact center experience 5+ years of process improvement, workflow, benchmarking and/or evaluation processes 5+ years of operational and/or procedural aspects of a call center 5+ years of working closely within a team environment Experience working with and influencing cross-functional team Preferred Qualifications: Experience with call routing, IVRs, PBXs, ACDs, Genesys or CXone, CMS modifications and vendor scripting Project Management experience Tableau or reporting creation experience Experience with workforce planning concepts Experience with call center capacity planning and staffing models

Job Title: iDare Mental Health Advisor Work Location: Bangalore Qualification: Masters Degree (Counselling/Psychology) Experience: 2 to 5 years Department: Support Department Role Overview: As the Mental Health Advisor at iDare, you will serve as the primary point of contact for users experiencing distress, offering guidance and support through calls and chats on the iDare app. Leveraging your background in psychology or social work, you will play a crucial role in assisting and guiding users going through challenging situations, preventing rights violations and abuse. Your dedication to this mission will be pivotal in creating a safer and more supportive environment for our community members.. About Us: At iDare, we are more than just a company; we are a movement dedicated to empowering individuals to recognize, prevent, cope with, and fight against abuse. As Indias first holistic and intersectional mobile application, we prioritize creating a safe and supportive environment where healing and wellness can flourish. Were looking for a dynamic HR & Admin Executive to join our team in Bangalore and contribute to our growth journey. Responsibilities: 1. To assist Application user cases relating to abuse, mental Health and trauma on voice and non-voice (call and chats) on iDare Platforms 2. Conduct User Assessments: Perform comprehensive assessments of individuals needs, including evaluating symptoms, identifying risk factors, and formulating customised plans. 3. Crisis Intervention: Provide immediate support and intervention for individuals experiencing distress, including assessing for safety, facilitating de-escalation, and coordinating appropriate referrals for further care if necessary. 4. Education: Educate clients and their families about rights violation, mental health conditions, treatment options, coping strategies, and community resources available to support their well-being. 5. Collaborate with Multidisciplinary Team: Work closely with other Team members to ensure comprehensive and coordinated care for clients. Including but not limiting to creating content 6. Maintain Documentation: Keep accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations. 7. Continuous Professional Development: Stay informed about current developments in the field, participate in ongoing training and professional development activities, and pursue opportunities for growth as appropriate. 8. Promote Awareness: Engage in outreach efforts to raise awareness about Abuse, Trauma, Mental health to reduce stigma, and advocate for the importance of holistic wellness. 9. Engage with clients professionally while actively listening to their concerns. 10. Manage queries and provide support to users in situations of distress Requirements: 1. Master s Degree in Psychology or Counselling 2. Flexible to work in rotational shifts. 3. Maintain typing speed of 30-35 words per minute with 90% accuracy. 4. Demonstrated ability to empathize with individuals who have experienced abuse or injustice, and to provide compassionate support and understanding. 5. Deep understanding of the importance of mental health and well-being, and a commitment to promoting mental health awareness and support. 6. Active Listener 7. Proficient in Google Docs, MS Office Suite, and email communication. 8. Willingness to travel occasionally. 9. Collaborative team player. 10. Structured and conceptual approach to work. 11. Excellent communication skills, both written and verbal. Knowledge of Kannada and/or other regional languages is an added advantage. 12. Strong organizational skills and attention to detail. 13. Ability to multitask and prioritize tasks in a fast-paced start- up environment. 14. Proactive mindset with a commitment to continuous improvement. 15. We prioritize values such as kindness and empathy Why Join Us: 1. Opportunity to work in a dynamic and innovative environment. 2. Competitive salary and benefits package. 3. Room for growth and professional development. 4. Joining a team dedicated to making a positive difference in society, where youll have the chance to pioneer innovative solutions in addressing and combating abuse. iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. If youre looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all

Job Title: Mental Health Counsellor Work Location: Bangalore Qualification: Master s degree in Psychology, Counselling Psychology or a related field Experience: 2 to 8 years Department: Engage Role Overview: As a Mental Health Counsellor @ iDare, you will play a crucial role in supporting individuals as they navigate the complex aftermath of abuse, trauma, and emotional distress. You will offer compassionate, evidence-based care within a safe, inclusive, and intersectional framework that honors each client s unique identity and experience. Through one-on-one sessions, group interventions, and resource development, you will help clients recognize their strength, build resilience, and reclaim agency over their mental health journey. About Us: At iDare, we are more than just a company; we are a movement dedicated to empowering individuals to recognize, prevent, cope with, and fight against abuse. As Indias first holistic and intersectional mobile application, we prioritize creating a safe and supportive environment where healing and wellness can flourish. We are seeking a compassionate, skilled, and experienced Mental Health Counsellor with 2-8 years experience to join our dedicated team and contribute to our growth journey. Responsibilities: 1. Deliver individual, group, and family therapy sessions to clients experiencing a broad spectrum of mental health concerns, including anxiety, depression, trauma, stress, and relationship challenges. 2. Create, implement, and monitor client-centered treatment plans tailored to each individuals unique goals, needs, and cultural background. 3. Equip clients with practical coping strategies and resources to support their emotional resilience, self-awareness, and overall mental wellness. 4. Stay current with emerging research, trends, and best practices in psychotherapy. Actively engage in ongoing professional development, supervision, and training opportunities. 5. Adhere to organizational policies, legal regulations, and ethical guidelines in all counselling practices. Ensure confidentiality and integrity in every client interaction. 6. Maintain thorough and up-to-date client records, including assessments, progress notes, treatment plans, and outcome evaluations in accordance with privacy and data protection standards. 7. Participate in outreach initiatives to raise awareness about mental health, trauma, and abuse prevention. Advocate for inclusive, trauma-informed, and culturally sensitive mental health care. Requirements: 1. 2-8 years of post-graduate experience providing direct counselling services, with demonstrated ability to manage diverse client caseloads. 2. Licensed or certified as a Mental Health Counsellor, Counselling Psychologist, or equivalent credential preferred. 3. Proficiency in evidence-based therapeutic approaches such as CBT, DBT, Mindfulness-Based Therapies, and Trauma-Informed Care. 4. Experience in at least two types of therapy (individual, family, child, or couple) preferred. 5. Excellent listening, empathy, and rapport-building skills with a client-first approach. 6. Ability to work independently and collaboratively within a multidisciplinary team environment. 7. Strong attention to detail, time management, and documentation practices. 8. Commitment to professional ethics, boundaries, and confidentiality. 9. Willingness to work afternoon or evening shifts based on organizational and client needs. Why Join Us: 1. Opportunity to work in a dynamic and innovative environment. 2. Competitive salary and benefits package. 3. Room for growth and professional development. 4. Joining a team dedicated to making a positive difference in society, where youll have the chance to pioneer innovative solutions in addressing and combating abuse. iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. If youre looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all

About the Role We have an opportunity to join Tesco as the Range API Product Manager, within the Space, Range and Merchandising team where our mission is to ensure customers can get what they want, when they want and how they want, whether that is in their local store or online, in the UK or elsewhere. The products we range is at the absolute core of Tesco, and in Technology, we have ambitions to transform the Buying process to enable the best decisions to be made simply and easily, using data science. The range API is essential to that, ensuring that what we range meets legal and internal compliance standards and enabling products to be fulfilled by supply chain and sold through our tills by providing a simple, secure and accurate source of range data in a global and omnichannel environment. Reporting to the Lead Product Manager, you will be responsible for the future direction of the Range API, solving problems, encouraging your team and developing new features through quality, scalable, performant and maintainable technical solutions. The solutions that you will be responsible for will have a global reach, impacting millions of customers. As Product Manager, you will make priority calls regularly; balancing strategic goals with BAU needs and requirements that support wider Tesco programmes and teams, across the UK, ROI and Central Europe regions, and supporting all channels. It is an exciting time to join the team, as our broader transformation programme begins. You will have a central role to play in shaping the strategy and helping to realise our ambitions across space, range and merchandising. We are looking for an ambitious individual who can demonstrate a passion for solving problems, working collaboratively, and communicating with confidence, in what is a critical and complex area. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Job Role & Responsibilities Contribute to the product vision, strategy and long-term roadmap for the product and execute it well by constantly managing the stakeholder s expectations and considering dependencies across multiple teams. Accountable for the performance of the product and achieving the Outcomes and Key Results (OKRs), relentlessly measuring, and communicating value to stakeholders. Work alongside research, analytics, and engineering teams to design and develop solutions that enable real business needs to be solved. Understands product discovery and can establish minimum viable product (MVP) for any new product/feature, collaborating with other product managers and engineering teams to validate the MVP. Present your product and its capabilities/outcomes to other teams, linking the API work to business value. Effectively document and explain new requirements to engineering teams using user stories and acceptance criteria and help the team in breaking down a complex piece of work into smaller, deliverable chunks of value that can be delivered faster. Steer sprint planning sessions by working with the engineering counterparts to plan sprints/ releases that deliver maximum business value in least effort. Prioritise, co-ordinate and communicate the resolution of live product issues. You will need Must have Knowledge and experience of product management best practice and methodologies and strong technical experience Technically competent to influence and understand the solution context and approach (legacy, tactical, strategic) and aid engineering in estimating the complexity of work being requested The ability to build strong working relationships with peers, stakeholders, and teams across the business. Able to leverage these relationships to build consensus, drive change, and deliver value Proven track record of owning a product roadmap and executing on product backlogs to achieve Outcomes & Key Results Carrying out product management of APIs, or complex data structures, and have a clear understanding of managing domain boundaries between related services.

Analyst - Audit & Recovery Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 11-Jun-2025 About the role Refer to Responsibilities What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Job Summary: Margin Discovery team offers Income/profit recovery services to Tesco PLC. This role is responsible for auditing Tesco Promotions & Agreement data (Commercial Income), claiming and recovering money owed to Tesco PLC Every year we recover over millions of pounds for Tesco and also work closely with Product team and Suppliers, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit team utilize progressive & dynamic financial service In this job, solutions & I m acco industry untable leading for: technology to achieve maximum success. Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Audit Tescos Promotion, Sales, Defectives and commercial agreements to identify potential revenue leakages Following our Business Code of Conduct and always acting with integrity and due diligence Responsible for completing tasks and transactions within agreed critical metrics Understanding of business processes gaps that can lead to financial irregularities Experience of engaging with stakeholders and presentation of key issue, opportunities, status update Identify root cause of audit findings & collaborate with internal stakeholders to make process changes that reduces/eliminates revenue leakage Understanding of accounting principles Identifying operational improvements and finding solutions by applying CI tools and techniques Ensure timely and accurate resolution of disputes & questions raised by vendors on audit findings Partner across other teams to learn new methods to interpret data as well as develop new ways of analyzing large volumes of data Ensure compliance with GSCOP and GCA Guidelines Use critical thinking and analytical skills with a keen eye for detail to enhance missed income audit findings Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: Finance Team Commercial Teams and Product Transformation team Suppliers Operational skills relevant for this job: Experience relevant for this job: Strong computer literacy - able to use Microsoft Excel, Word & Fresher s may also apply - graduate of a Finance/Accounting PowerPoint competently. (or related) Bachelor s degree. Logical reasoning Experience in accounting, finance, accounts payable, buying, Basic SQL & Hadoop or audit a plus Basic visualization and interpretation Ability to work well in an individual and team environment Highly proficient in spoken and written English Retail Acumen You will need Refer to Responsibilities About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

Senior Associate -Group Tax Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Apply by 30-Jun-2025 About the role I am a senior Associate in the UK & Ireland VAT team & work on daily deliverables in relation to VAT return preparation & Intrastat Submission for Tesco UK & Ireland Business What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for 1. To work & support UK & Ireland VAT returns are prepared in the accurate manner in a timely fashion to help group tax in declaring right VAT to Tax authorities. 2. To support team & group tax with compliance risk analysis process - AP review, BL review, SL review and other system reviews. 3. To take up initiatives in process improvement for Intrastat processes. 4. To support in any ad-hoc deliverables & other VAT queries. 5. To work as backup ensuring daily deliverables are met when a team member is not available. 6. To ensure Balance-sheet reconciliation & Control summary are prepared & submitted in a timely & accurate manner. 7. To cross train & support other team members so all VAT deliverables are met in time & in accurate manner. You will need Preferred experience in Value added Tax Processes Eye for Detail, Analytical and review skills Financial Accounting & process Knowledge. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

Senior Cyber Security Partner Back to job search results Tesco India Bengaluru Hybrid Full-Time Apply by 22-Jul-2025 About the role Refer you will be responsible section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the companys policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Provide product and engineering teams with direction and guidance on all security matters. There is a whole security group to back you up; so it is not as scary as it sounds. Engage engineering leadership on security roadmap and oversee security posture of what they build. Co-own the security roadmap; discuss; prioritise; and co-develop plans for remediation for the product areas. Empower security champions to succeed and creating a strong feedback loop for improvements. Represent security in all product and architecture meet-ups. Be part of critical decisions about security. Oversee product security activities; from the early development of security requirements; architecture reviews; and threat modelling; to strengthening application security; mitigating supply-chain risks; securing secrets; pipelines; reviewing vulnerabilities; and infrastructure security. Perform security architecture reviews of third-party services. Identify acceptable risk levels and assist with action plan; policy; and procedural changes for risk mitigation. Adopt a risk-based approach and guide management in identifying business risks and potential impact to Tesco. Continuously seek both tactical and strategic solutions to enhance security. As the security expert for the product area; engage across the security group to strengthen controls across identification; protection; detection; response; and recovery. Oversee assurance activities like security testing; purple testing; assurance; auditing. Reduce security fatigue for engineering and provide faster feedback within existing developer workflows; not adding another tool for them to check. Empower the teams you work with; but also challenge the status-quo. As a senior member of the team; engage across the security group on new ideas and initiatives. Contribute to strengthen organisation standards and policies; develop cookbooks; secure patterns; take part in security research and tool evaluations. You are committed to continuous improvement; seizing opportunities; and inspire change for the team. Mentor others in the team and take part in enhancing their skills and career development. You will need Refer you will be responsible section About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply

Software Development Engineer III Back to job search results Tesco India Bengaluru Hybrid Full-Time Apply by 30-Jun-2025 About the role Refer you will be responsible section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the companys policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for * Take a business problem and come up with the technical strategy (push vs pull etc real-time vs batches sync vs async) within the team high-level design and lead the implementation * Need minimal directions or guidance and collaborate with SDEs across teams working on the same or similar business problem * You showcase exemplary behaviour in your work - your design delivery code processes all set examples for your team * Influence your teams technical and business strategy by suggesting novel approaches * Able to communicate your ideas and get feedback from different stakeholders and drive convergence to achieve the right outcomes * Proactively mentor the rest of the team and help in hiring * Ensure design or architectural deficiencies are addressed and routinely simplify integration of your peer teams with your teams software * Consistently lead the delivery of valuable features * Continually propose and drive process improvements * Help elaborate requirements where necessary Programming * Demonstrate in depth knowledge of IDE language and toolset in language of choice. * Implement critical path components in a large or complex or project. * Demonstrate excellent understanding of language & framework and a good working knowledge of the abstraction layer underneath * Profile and optimise code * Understand threads threading model and concurrent programming * Comfortably test drive any feature/comfortable with TDD/BDD cycle * Demonstrate a good knowledge of other programming languages & paradigms and when to apply them * Comfortably debug/find complex problems Design * Identify and apply appropriate design patterns to problems * Comfortably develop large features * Understand idempotency * Demonstrate a good understanding of SOLID principles and how to apply * Understand the importance of domain model and can coherently model a problem domain within a given context * Anticipate medium-term (3-6 month) vectors of change and designs and abstracts accordingly * Understand and appreciate the simplicity and the value of removing code * Understand design patterns such as CQRS and eventual consistency * Understand how to design for performance at all levels Development Practice * Automate everything by default * Build a CI/CD pipeline * Automate security scanning and performance testing as part of the build Infrastructure * Demonstrate a good grasp of multiple operating systems * Demonstrate a good grasp of scripting techniques * Demonstrate expertise in one database & good grasp of multiple data storage paradigms and when to apply other technologies Security * Write secure code by default * Use tools to perform deep security probes Behaviours & Collaboration * Lead group discussions on the design of particular areas * Comfortably present information * Mentor and develop those around them * Understand domain well enough to work with PO to drive value * Share knowledge with the wider community Innovation * Comfortably evaluate new tools * Produce POCs to establish the usefulness of new tools * Understand when new tools may not be appropriate * Introduce new tools and methodologies when appropriate to simplify or increase the efficiency of development Technology Understanding * Deep understanding of distributed architecture scaling replication and sharding concepts and their applicability to the product being developed * Deep understanding of Micro Services Architecture You will need Refer you will be responsible section About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply