At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
JD Template -Corp Managed Svcs RCMS Manager - Operate
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Job Summary -
A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Revenue Cycle Managed Services team will provide you with the opportunity to act as an extension of our healthcare clients' revenue cycle functions. We specialize in front, middle and back-office revenue cycle functions for hospitals, medical groups, and other providers. We leverage our custom and automated workflow and quality assurance products to enable our clientsto achieve better results, which ultimately allows them to provide better patient care.
Minimum Degree Required (BQ) *:
Bachelor Degree
Degree Preferred
Required Field(s) of Study (BQ):
Computer Science, Data Analytics, Accounting
Preferred Field(s) Of Study
Minimum Year(s) of Experience (BQ) *:
US
5 years of experience
Certification(s) Preferred
Preferred Knowledge/Skills *:
Demonstrates proven success in roles and extensive abilities to lead client-facing consulting teams, including the following areas:
- Identifying and addressing client needs: build, maintain, and utilize networks of client relationships;
- Managing resource requirements, project workflow, budgets and status updates;
- Managing and conducting quantitative and qualitative analyses of large and complex dat;a
- Examining feasibility of activities from short and long term perspective;
- Communicating effectively in written and oral formats to various situations and audiences; and,
- Leveraging MS Excel, PowerPoint, Word, Project, Visio to communicate effectively in written and oral formats to various situations and audiences.
- US Hospital and/or Medical Group Accounts Receivable Management
- US Hospital and/or Medical Group Performance Reporting and KPI Improvement
- US Healthcare Revenue Cycle Performance Management Reporting
- US Healthcare Commercial and Managed Care Insurance Claim Management/Billing/Claim Edit Resolution
- US Healthcare Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution
- US Healthcare Denials Management (technical and clinical)
- US Healthcare Underpayment/Payment Variance Management
- Ability to lead client-facing consulting teams
- Strong Client relationship skills
- Ability to analyze complex data
- Resource management
- Project workflow management
- Strong working knowledge of MS office tools
- Strong stakeholder management skills
- Thorough understanding of state and federal regulations
- Epic Resolute, HB and PB Patient Accounting
- Cerner RevElate Patient Accounting
- Meditech Patient Accounting
- Experience Level: 8 to 12 years.
- Shift timings: Flexible to work in night shifts (US Time zone)
- Preferred Qualification: Bachelor’s degree in finance or Any Graduate
PMS Experience
- Epic HB & PB experience is Mandatory
