Configuration Analyst - I

0 - 1 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

CONFIGURATIONS ANALYST – I



RESPONSIBILITIES


• Generating Scripts & writing Cosmos SQL API Queries

• Accommodating Client requirements in the Code built up logic

• Build and test product configurations for all products including surveys, care plans and research projects

• Build rules within the product configuration program, in coordination with the content development team

• Monitor and test the accuracy of product configurations

• Develop product codes and ensure integration with applicable healthcare code sets across all product lines

• Review, create and incorporate policies and procedures to implement coding best practices and make recommendations to management on product needs to achieve strategic objectives

• Resolve client configuration issues

• Ensure proper supporting documentation and maintain files for all configuration tasks

• Identify and seek approval for key actions necessary to remediate all problems/issues and make recommendations to management on steps to ensure product is delivered as schedule and within specifications

• Understands project impact to the existing and required workflow

• Identify configuration risks and create risk mitigation plans when necessary

• Resolving configurations related support tickets received from clients within defined SLA

• Takes day to day responsibility for resolving issues through CRM tool.

• Understands and executes against agreed processes for implementing fixes/changes.

• Provides regular client and internal communication on assigned activity and incidents - highlighting any issues that might impact delivery in the defined timescales to Team Leader/Support Manager.


PREFERRED SKILLS


• BE/BCA/BCS or equivalent

• 0-1 years of experience working on clinical IT projects

• Proficient in MS Office Suite and managing complex spreadsheets.

• Strong technical aptitude with an understanding of databases

• Familiarity with relational and non-relational databases and rules engines

• Strong Analytical and Logical Skills

• Knowledge of clinical workflow in shared clinical decision making

• Understanding of project reporting cycles, status reports, and metrics

• Adequate knowledge of JSON handling and Cosmos

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