Concierge & Travel Desk Executive

3 - 7 years

1 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Manage room inventory and rates across OTAs and the PMS.
  • Coordinate airport transfers, sightseeing, and activity bookings.
  • Build vendor relationships for local tours, taxis, and experiences.
  • Suggest in-house experiences: dining, spa, or adventure zones.
  • Handle last-minute guest requests with calm efficiency.
  • Track upsells and feedback to improve guest experience scores.
Ideal Candidate
  • Graduate / diploma in Hospitality, Travel, or Tourism.
  • Excellent communication in English and Kannada/Hindi.
  • Familiar with local routes, attractions, and service partners.
  • Outgoing, solution-oriented, and organized under pressure.
What You ll Gain
  • Real-world hospitality experience at a premium boutique resort.
  • Direct guest interaction and real-world experience in concierge services.
  • Learn upselling techniques and guest personalization.
  • Mentorship from senior operations leaders.
  • Certificate + opportunity for full-time role within the resort group.
 

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