Hospitality Administration - Support & Operations Intern

3 - 5 years

0 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Internship

Job Description

Hospitality Administration - Support & Operations Intern | Thumb360 Digital and Consulting Services Private Limited Hospitality Administration - Support & Operations Intern
We re looking for a proactive and detail-obsessed

Key Account Intern

who can juggle tasks, solve problems, and keep both partners and platforms happy. Once a property is onboarded, you ll be their go-to support managing their pricing, availability, content, queries, OTA updates, and performance tracking across platforms.
You ll be the heartbeat between property owners and platforms, ensuring things run like clockwork and targets are met. If you love checklists, dashboards, clear communication, and getting things done, we re waiting for you.

Responsibilities
  • Update property pricing, availability, offers, and content on OTAs (airbnb, agoda, etc)
  • Monitor and respond to partner queries and OTA platform alerts
  • Troubleshoot content or listing errors, and coordinate with OTA support if needed
  • Track daily performance bookings, cancellations, reviews, etc.
  • Maintain rate parity and flag revenue leakages or inventory issues
  • Build weekly performance reports and suggest optimizations
  • Follow up with property owners for photos, seasonal rates, feedback, etc.
  • Support the Sales/Onboarding team with handover & smooth transition

Ideal Candidate
  • Recent graduates or
    final year students
  • Strong communication skills (both English & regional languages)
  • Extremely detail-oriented and process-driven
  • Proficiency using Google Sheets, Excel, and CRM tools
  • Loves working with platforms, processes, and property teams
  • Comfortable speaking with property owners and decision-makers
  • Takes ownership and follows through till the task is
    done
  • Passion for travel, hospitality, and start-ups is a big bonus!

What You ll Gain
  • Real-world experience in a growing Hospitality marketing & management brand
  • Real-world exposure to OTA management & account servicing
  • Learn how property pricing, inventory, and partner performance works behind the scenes
  • Experience with tools, dashboards, and OTA backends
  • Direct communication with real property partners
  • Certificate of completion + full-time offer consideration for top performers
  • Opportunity to grow into Key Account Executive or Revenue Manager role

What We Offer ?

Operations that Matter. Impact You Can Measure.

At TeraStay, you won t just observe processes you ll improve them. You ll be the link between properties and platforms, and the reason things run smoothly.

Platform Experience

Dive into real OTA tools and backend dashboards

Relationship Management

Learn to handle property owners like a pro

Structured Growth

With weekly check-ins, feedback, and learning sprints

Career Acceleration

Build skills in operations, key account & revenue management

Location:

Kempapura, Hebbal, Bengaluru 560024

Type:

Full-time, On-site Internship (No WFH/Hybrid)

Timing:

Monday to Saturday, 10:00 AM 7:00 PM

Stipend:

8,000/month + Performance based incentives
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Thumb360 Digital Consulting Services logo
Thumb360 Digital Consulting Services

Business Consulting and Services

Bengaluru Karnataka

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