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Pakka Ltd
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Travel Desk Lead

Travel Desk Lead

Pakka Ltd

3 - 5 years

5 - 6 Lacs

ayodhya

Posted:3 days ago| Platform:

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Skills Required

corporate travel management international ticketing visa processing air ticketing hotel booking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Travel Desk Lead

Key Responsibilities:

Travel Management

Negotiate and finalize contracts with travel service providers, defining clear SLAs.
Stay updated on airline, train, and other travel operations to optimize travel planning.
Plan and manage travel itineraries as per the organization requirement.

Logistics

Oversee company and vendor vehicle management.
Ensure timely vehicle arrangements and efficient rostering.

Visa & Currency

Handle documentation processes for visa issuance.
Up to Date with travel insurance guidelines.

Hotel Booking:

Build relationships with hotel vendors for domestic and international bookings.
Negotiate competitive rack rates and maintain standard agreements with hotel partners.

Automation:

Develop Standard Operating Procedures (SOPs) and best practices for travel operations.
Implement process automation and conduct User Acceptance Testing (UAT) for efficiency.

External and Internal Communication:

Serve as the primary point of contact for internal and external travel-related inquiries.
Ensure timely processing of vendor invoices and maintain compliance with company policies.

Grievance Handling:

Address and resolve travel-related complaints efficiently.
Maintain records of incidents and implement corrective measures.

CUG Management

Manage the distribution and administration of CUG connections.
Prepare and manage monthly deduction sheets.
Oversee the activation and deactivation process of CUG services.

Quality Enhancement:

Continuously improve travel systems and policies.
Stay updated on industry trends and integrate best practices into operations.

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