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1.0 years

0 - 0 Lacs

Gurgaon

On-site

We offer our team a stimulating, open, safe and supportive environment with access to the best educational practices, latest technological tools, continuous professional development and growth opportunities. Our passionate faculty are reflective practitioners, lifelong learners and active participants of a global professional learning community. We seek educators who: excellent communicators. are adaptive. embrace wonder. have ownership. embrace diversity. are community builders. are bravely purposeful. Key Accountabilities Develop a life-long love and appreciation for learning in early years. Instruct learners in a classroom setting according to the curriculum and learning domains. Perform formative and summative assessments and contribute to the development of assessment strategies and arrangements for the key learning areas. Work collaboratively with all the stakeholders in the development and enhancement of curriculum, pedagogy, and teaching and learning and over all service delivery. Works in partnership with parents to enhance the learner’s potential Establish and ensure positive and safe physical and emotional climate in classroom and at the centre. Ensure child development, safety, and wellness by contributing to and following all the policies, procedures and guidelines. Brings in new insights into teaching & improves the learning process Carry out any other duties as assigned by the Preschool Principal/the Head of School/centre. Engage in and support the organization of centre events. Demonstrates creativity, initiative and resourcefulness Interacting with parents to discuss child’s progress and other needs during PTCs and on need basis. Ensure mandatory participation in skill enhancement, workshops and trainings in line with global practices. Works effectively both as a team member and independently. Additional Responsibilities Handle parent communication on an ongoing basis wrt learning and care of the child Address escalations along with the CD wrt any incident happened in the class Collaborate and support the Academic Counsellors and marketing team on conducting any BTL or Parent interaction during the admission/closing the lead stage. Work closely with the curriculum coordinator and centre team for events, curriculum planning and other curriculum activities pertaining to the respective program Qualifications and experience required: Demonstrated knowledge of current best practices in pedagogy and innovation. Successful teaching experience. Recent training and/or experience in the current curriculum. Experience as a Teacher in early years education. Excellent written and verbal communication skills (English language proficiency) Ability to communicate effectively with students, parents, teachers and others. Relevant university credentials in an academic field. Secondary license or certification for teaching the subject would be an added plus. Work experience with other cultures and nationalities. Ability to differentiate instruction for all learners. Ability to participate in and establish collaborative structures. Proven ability to develop successful academic programs. Willingness to moderate assignments at all levels to ensure collective understanding of achievement. Willingness to reinforce mission and core values of the organisation. Ability to use learning data to explore and improve teaching and learning practices. Ability to engage students in learning activities using a variety of current technologies and online platforms. Individual Responsibilities Respect the right and dignity of every team member. Be social and humane, rationale and democratic in all professional conversations and interactions Strive to soothe any concern, apprehension, expectation mismatch brewing up immediately. Create undiluted fun moments sensitively never blurring the lines of professional decorum. Lead by example, help, support wherever required as everyone has a bad day and a situation unique to each. Communicate timely with your manager on anything that requires immediate attention. Enthusiastic, takes Initiative and displays ownership Ability to manage time, resources and stress effectively Serve as a role model to children and staff in terms of punctuality, respect, and responsibility Additional Skills Basic Computer skills including MS Office suite of MS Word, MS Excel, MS PowerPoint Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Health insurance Schedule: Day shift Fixed shift Education: Bachelor's (Required) Experience: Teaching: 1 year (Required) Work Location: In person

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0 years

3 - 3 Lacs

Gurgaon

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and resolve unidentified cash and manage end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce (B.Com) Freshers are eligible Good at English language skills (verbal and written) Meaningful Experience Preferred qualifications Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 9:05:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0.0 - 1.0 years

2 - 3 Lacs

Gurgaon

On-site

Work Experience :0-1 Roles & Responsibilities : -Excellent communication and writing skills required. -Should have good analytical, troubleshooting and problem-solving skills. -Ability to analyze, discuss and report defects and validate defects logged by junior testers and review defect reports. -Ability to recognize and assess problems quickly, identify alternatives, prioritize and escalate as required in order to resolve. -Strong leadership skills Skills : -Having Very good knowledge of STLC, SDLC, Test process and AGILE methodology. -Ability to provide timely progress reports of assignments to management for the assigned projects. -Ability to understand and contribute to the Test Plan (scope, types of testing, tools, estimation), Test Design, Regression Suite, Defect Tracking. -Ability to convert client requirements into system specifications and test plans. -Bug Tracking, Bug Reporting activities, and Risk Analysis. -Hands-on exp of Jira or any defect tracking tool -Knowledge of various testing types and experience in writing SQL queries. -Screening and validation of the application through database and system logs. -Hands-on Experience in web and Mobile Application Testing. -Good knowledge of API Testing using Postman/Swagger- Automation testing experience using Java in Selenium. -Understanding various Automation Frameworks like Hybrid, Data Driven, Keyword Driven, Behavior Driven. -Software Testing Certification eg: - ISTQB. -Mobile automation testing using Appium -Performance testing Exp using Jmeter -STB Testing Exp. would also be of help -Knowledge of GTmetrix for UI testing -Experience in Jenkins (building automation pipeline for CI/CD), Maven and Git -Automating API with HTTP client and Rest Assured - Basic understanding of the security testing Experience : 0-1 Year Skills : Manual Testing , Automation Testing , SDLC, STLC, Regression Testing , Performance Testing , Black Box Testing , Selenium, Agile Methodologies, Defect Tracking , Test Design, Jmeter, STB Testing Etc Experience : 0-1 year

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8.0 years

8 - 10 Lacs

Gurgaon

On-site

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi’s Global Legal Affairs and Compliance(GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture. We’re currently looking for a high caliber professional to join our team as AVP - Compliance Monitoring - Gurgaon - Hybrid (Internal Job Title: AVP- C12) based in Gurgaon. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. We empower our employees to manage their financial well-being and help them plan for the future. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. Serves as a compliance risk manager for Independent Compliance Risk Management (ICRM)’s Testing team responsible for assessing compliance risks and controls implemented by the first and second line of defence. Also responsible for performing risk assessments of Citi's compliance risks; performing independent testing activities (testing and on-going monitoring) to assess the design and effectiveness of key controls designed to address compliance risk; reporting and escalating control issues and any violations of laws or breaches of policy; and validating adequacy of remediation taken to address reported issues. Key Activities include Developing, implementing, and executing compliance testing, continuous testing, and reporting programs within an assigned region in accordance with the Compliance Testing (CT) Plan. Participating in the planning, executing, and reporting of compliance testing reviews and compliance and regulatory issue validation activities for a component of a product line, function, or legal entity within an assigned region in accordance with CT Plan. Documenting findings and report to the Compliance Testing management team. Assisting with development of Compliance Testing Risk Assessments, Monitoring Monthly, and Quarterly Summaries and development and enhancement of the Compliance Testing and Internal Audit Methodologies and Standards for auditing, testing, monitoring, and reporting. Utilizing innovative compliance testing solutions including Data Analytics to increase value and reduce costs of compliance-related activities. Developing effective relationships within CT function and with other stakeholders including business and technology process owners, and Internal Audit function. Promoting knowledge sharing and promulgation of best practices across ICRM and the business. Monitoring the risk environment and assesses the emerging risks through the Business Monitoring process. Informing CT management of significant compliance matters that require their attention or action. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 8+ years of experience into Compliance Monitoring and Testing US Consumer banking experience preferred Knowledge of Compliance laws, rules, regulations, risks and typologies Experience with auditing principles including audit planning, risk assessments, development of risks and controls matrices, processes and controls design assessments, controls operating effectiveness testing, transactional testing, and reporting activities Experience in planning, executing, and reporting on compliance testing reviews and regulatory issue validation activities Extensive global compliance and audit related experience, and strong knowledge of business processes Exhibit project management, interpersonal, sound decision making, and intuitive thinking skills Understanding of rules, laws, and regulations, and specific regulatory requirements Strong interpersonal skills for building strong relationships with stakeholders and engaging teams Effectiveness in working within a large scale and complex matrix organization is essential Excellent oral communication and writing skills in interacting with non-executives and executive management and across a number of business lines and control functions Recommends appropriate and pragmatic solutions to risk and control issues Applies knowledge of key regulations to influence audit scope Develops effective line management relationships to ensure strong understanding of the business Must be a self-starter, flexible, innovative and adaptive Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization Proficient in MS Office applications (Excel, Word, PowerPoint) Knowledge in area of focus Education: Bachelor's/University degree or equivalent experience Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; supervisory experience; Advanced degree preferred (e.g. JD, MBA) a plus Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today. https://jobs.citi.com/dei - Job Family Group: Compliance - Job Family: Compliance Independent Assessment - Time Type: - Most Relevant Skills Business Acumen, Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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2.0 years

3 - 6 Lacs

Gurgaon

Remote

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities ● Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM ● Achieve the First Response TAT ,CSAT/CES as per set targets ● Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately ● Sharing prompt & accurate resolutions and with positive Customer satisfaction Score ● Provide customer VOC/feedback for further product enhancements. ● Provide highly professional customer service to achieve a high level of customer satisfaction and retention. ● Meet the average response time along with productivity while ensuring you follow all quality parameters. ● Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required ● Graduate 2+ years of relevant experience ● Ability to understand the customer's query and share the right resolution ● Ability to engage and retain players ● Awareness of all the policies and procedures used to provide seamless support to customers. ● Hindi and English communication should be excellent. ● Excellent verbal and written communication skills. ● Proficient in handling Computer and other tools Be a part of Junglee Games to: ● Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ● Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ● Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ● Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ● Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ● Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ● Explore the world of Junglee Games through our website, www.jungleegames.com. ● Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ● Here is a quick snippet of the Junglee Games Offsite’24 ● Liked what you saw so far? Be A Junglee Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period? What is your Expected CTC? What is your current CTC? How many years of experience do you have in Customer Support? Do you have between 2 to 4 years of relevant experience? (Profiles with more than 5 years of experience will not be considered.) This is rotational shift, are you fine with that? Experience: Customer relationship management: 2 years (Required) Customer service: 2 years (Required) Customer support: 2 years (Required) Work Location: In person

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2.0 years

0 Lacs

Gurgaon

On-site

Summary-: To test C++ based Games across different EGMs and be responsible for ensuring high quality of games being delivered. We are looking for experienced software tester who is passionate about testing and delivering high impact casino games to our global customers. You will be part of a studio with talented team of Artists, Game Mathematicians, Game Developers and Test Engineers. The Studio puts a strong emphasis on quality, individual ownership and values engineers who take pride in developing games. Roles and Responsibilities-: Test various functionalities on games development for a variety of markets Design and execute test cases, conduct product requirements analysis. Should be able to identify automation targets and execute to completion. Assist in troubleshooting and debugging code to find the root cause of the issues and provide detailed information to the development team. Follow guidelines set by Secret Sauce management to plan and execute tests to support business Bring in ideas/innovations to improve the overall testing process in terms of tools, processes, test cases etc. What We're Looking For B. Tech. / B.E. / MCA /M. Tech. in Computer Science/Electronics with 2-5 years of relevant experience in software test engineering. Experience in creating Test Plans, Test cases and executing the test cases (Manual). Experience working with defect tracking tools such as JIRA is required. Good knowledge of any scripting language. Should be able to understand and review modern C++ code, and able to compile and execute the programs. Experience in using Source control systems (SVN etc.) and Microsoft Office Suite. Experience with Agile Scrum methodologies will be a plus. Prior experience of testing/validating games will be a big plus. Prior experience in the gaming industry will be a plus. Must have good verbal and written communication skills to effectively interact with global stakeholders Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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5.0 years

0 - 0 Lacs

Karnāl

On-site

We’re looking for an experienced HR Manager to lead in-house recruitment and support key HR operations. Key Responsibilities: ⁠ ⁠End-to-end hiring across departments ⁠ ⁠Interviewing candidates & coordinating with teams ⁠ ⁠Salary negotiation & offer letter generation ⁠ ⁠Onboarding, documentation & employee engagement ⁠ ⁠Compliance & basic HR administration Requirements: 5+ years of relevant experience. ⁠ ⁠Strong communication & interview skills. ⁠ ⁠Proficient in MS Office & HR tools. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Work Location: In person

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0 years

0 Lacs

Haryana

Remote

About The Flex: The Flex is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale The Flex to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within. Position Summary As a Founder's Associate , you will be key in supporting various functions across operations, customer experience, and business development. This versatile role requires adaptability, problem-solving, and a proactive mindset to help drive the company’s growth and ensure smooth day-to-day operations. Key Responsibilities Support Leadership on High-Impact Projects: Work closely with the CEO, CFO, and COO on strategic initiatives that require execution but lack immediate ownership. Hiring & Talent Acquisition: Assist the CEO in sourcing, screening, and onboarding new hires to support company growth. Operational Transition & Departmental Support: Step into operational roles temporarily when there are gaps or urgent needs within the organization. Expansion & Market Growth: Contribute to the company’s expansion by conducting market research, identifying potential new city launches, and supporting the setup of new locations. Company Building & Process Optimization: Help design and improve internal processes, workflows, and operational efficiencies to scale the business effectively. Cross-functional collaboration: Act as a bridge between departments to ensure seamless communication and execution of key projects. What We’re Looking For Bachelor's degree Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment. Excellent communication and organizational skills. Highly adaptable with a proactive, "get-it-done" mindset. Experience in startups, operations, real estate, or consulting is a plus. Why Join The Flex? Be part of an innovative and fast-growing company revolutionizing the real estate industry. Opportunity to build a team and establish a long-term presence in one of Europe’s most vibrant cities. Competitive salary and performance-based incentives. A chance to grow professionally in a hands-on, entrepreneurial role. You should not apply if : You are looking for a corporate 9 to 5 job You are political and enjoy gossiping and talking about people behind their backs. You are looking for a stable and slow dead-end job You do not aim to be one of the best in the world at what you do #LI-Remote

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2.0 - 4.0 years

4 - 9 Lacs

Gurgaon

On-site

Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00001964 Information Technology Job Type Full-Time Posted Date 06/16/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As an Automation Test Engineer within the Digital Technology division at United Airlines, your primary responsibilities will include reviewing business and functional requirements, followed by the design, development, and execution of automated tests to confirm application functionality. You will also work in close partnership with quality managers and leads to follow quality governance, implement best practices, and develop KPI metrics dashboards. In your role, you will engage in close collaboration with the product owner, business analysts, and developers to grasp product requirements, pinpoint opportunities for automation, generate automation scripts within sprints, and incorporate these into the CICD pipeline to facilitate continuous testing. Design and develop comprehensive automation test scripts using industry standard tools and technologies for in-sprint, regression, integration and end-to-end testing. Execute automated tests, analyze test results, and report defects. Troubleshoot and resolve issues related test automation scripts, data, and environments. Participate in the automation script code reviews and provide feedback on automation best practices Create and disseminate test execution reports and dashboards that highlight the efficiencies and cost savings achieved through automation. Work closely with cross-functional teams across various portfolios to ensure effective communication and collaboration. Stay up to date with the latest automation trends with AI technologies in software testing and automation This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications Required (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering 2 -4 years of software test automation experience Programming skills in Java, Python Proficiency in using automation framework like Selenium/BDD, Ready API, JIRA and Zephyr, Github, (any Devops tool), Jenkins, Rest Assured, Fiddler, Kibana, Playwright Software Testing Life Cycle (STLC) Agile & Waterfall Methodologies Backend Testing (API, Mainframe, Middleware) Release Management Processes Cloud Technologies Support DevOps CICD implementation. Able to work with distributed global teams. Preferred Qualifications: Airline Domain Knowledge App D or Dynatrace or Datadog (any one of the APPIUM Tool); Seetest or any Mobile Device cloud platform; sonar scan; Security testing tools (any one of them);BrowserStack (or any tool to test different browsers), Harness, Load Runner

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2.0 - 6.0 years

3 - 6 Lacs

Gurgaon

Remote

Company Description AECOM’s Enterprise Capabilities team is looking for a Contracts Administrator to join our team in Gurugram, India. About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM’s primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC partners with regional and Global Business Line project teams to provide technical expertise, accelerate delivery and keep AECOM competitive in the industry. With a team of over 3000 technical professionals located across nine countries and remote technical anchors, EC teams are trusted to deliver high-quality, specialist services that help to fill capability gaps, resourcing needs and technical constraints on projects of all scopes and sizes. Start here. Grow here. Job Description We are seeking highly organized and detail-oriented Contract Administrator to join our Enterprise Capabilities (EC) contracts management team. This role plays an integrative function in supporting the start-to-end contract lifecycle for internal project delivery engagements, with a specific focus on intercompany workshare agreements. The ideal candidate will work closely with internal EC and DCS stakeholders across various geographical locations to ensure timely and accurate execution of agreement documentation that underpins EC’s global delivery model. Here is what you will do: Liaise with EC partners to capture and validate pipeline project opportunities requiring intercompany collaboration. Engage with EC and DCS Project Managers (PMs) and Design Managers (DMs) to gather scope, schedule, cost, resource allocation, and change order information relevant to each engagement. Initiate and complete intake forms in the Contract Lifecycle Management (CLM) system for all EC-supported engagements (projects and programs). Draft and process intercompany agreements, in alignment with AECOM’s internal contracting protocols. Route contracts for internal review and timely approval, ensuring adherence to required signatory and governance processes. Monitor contract lifecycle timelines and proactively identify potential triggers for change orders , renewal, or scope adjustments. Support process improvement initiatives and contribute to knowledge sharing within the team. Perform additional administrative or contractual tasks as required. Here’s what we’re looking for: 2–6 years of experience in contract administration, preferably within a multinational or project-driven environment. Prior experience supporting engineering, architecture, or infrastructure project teams. Familiarity with intercompany or internal shared services contracting processes is an advantage. Working knowledge of CLM tools and experience navigating digital workflows will be advantage. Attention to detail and ability to manage multiple agreements concurrently. Excellent communication and interpersonal skills, with the ability to work across time zones and functions. Proficient in English Proficiency in Microsoft Office (Word, Excel, Outlook) Qualifications A diploma / Btech* Law, Business Administration, Contract Management, or related field. Additional Information About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

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0 years

0 - 0 Lacs

Sirsa

On-site

A Purchase Manager is a professional responsible for managing the procurement of goods, services, and materials for an organization. A Purchase Manager plays a critical role in managing the procurement process, ensuring that goods and services are acquired at the right price, quality, and time. Their skills and expertise are essential for driving cost savings, improving efficiency, and supporting business growth. Here's an overview: Key Responsibilities: 1. Procurement Planning: Developing procurement plans and strategies to meet business needs. 2. Supplier Management: Managing relationships with suppliers, including negotiations, contract management, and performance evaluation. 3. Purchase Orders: Creating and managing purchase orders, ensuring accuracy and compliance. 4. Cost Management: Managing costs, including budgeting, forecasting, and cost reduction initiatives. 5. Inventory Management: Managing inventory levels, including ordering, storing, and tracking inventory. Skills and Qualities: 1. Negotiation Skills: Strong negotiation skills to secure favorable terms with suppliers. 2. Analytical Skills: Ability to analyze data and make informed decisions. 3. Communication Skills: Excellent communication skills to work with suppliers, stakeholders, and internal teams. 4. Strategic Thinking: Ability to think strategically and develop procurement plans that align with business objectives. 5. Attention to Detail: Attention to detail to ensure accuracy and compliance in procurement processes. Education and Experience: 1. Degree in Business or Supply Chain: A degree in business, supply chain management, or a related field. 2. Procurement Experience: Experience in procurement, purchasing, or a related field. 3. Certifications: Certifications, such as Certified Professional in Supply Management (CPSM) or Certified Purchasing Professional (CPP), may be beneficial. Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Gurgaon

On-site

Join our Team as a Enterprise Support Administrator! Location: Gurugram About the role: Are you passionate about providing exceptional support to Enterprise customers? As an Enterprise Support Administrator at Onecom, you will be pivotal in ensuring our high-value clients receive unparalleled service and support. Your role will involve managing client queries, troubleshooting issues, and liaising with internal teams to guarantee seamless customer experiences in a fast-paced, dynamic environment. What makes you a great fit: Previous experience in customer support or a similar role Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to manage multiple priorities and tasks simultaneously Familiarity with Enterprise customer support environments Proficiency in CRM systems and customer support software Empathy and a customer-focused mindset Capability to work independently and collaboratively Organisational skills and ability to work under pressure Key responsibilities: Respond promptly to customer inquiries Action administrative changes on Enterprise Accounts Follow any bespoke order processes Contribute ideas to projects Provide solutions and troubleshoot technical issues for Enterprise clients Coordinate with internal departments to resolve ticket escalations Maintain accurate client interaction records in CRM systems Utilise and adapt templates to provide updates internally and externally Foster strong, long-lasting relationships with clients Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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0 years

0 - 0 Lacs

Gurgaon

On-site

Hiring: Customer Success Associate Job Type: Full-time | Permanent Location: Work from Office Job Description: We are hiring enthusiastic and goal-driven . The role requires engaging with customers over calls, mails and chats understanding their needs, and closing sales effectively. Eligibility Criteria: Graduate – both can apply Must have fluent English communication skills Experience/Fresher all are welcome Comfortable with rotational shifts 24/7 Rotational Shift 6 Days working, 1 Weekly Off For girls 7-8 windowLocation Key Responsibilities: Connect with potential customers via outbound/inbound calls Understand customer requirements and pitch appropriate solutions Meet and exceed daily/weekly sales targets Maintain call quality and customer satisfaction Update call logs and CRM systems accurately Why Join Us? Performance-based incentives Professional work environment and growth opportunities Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹24,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Application Question(s): Freshers can also apply Location: Gurgaon, Haryana (Required) Work Location: In person

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0.0 - 2.0 years

0 Lacs

Gurgaon

On-site

Profile - Customer Care Executive Location - Gurgaon Salary - upto 20k Ctc Qualification - Any Graduate Experience - 0-2 Year Skills - Good Communication skills Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Panchkula

On-site

Dear Job seeker's We have job opening for the post of Support Executive for the (International BPO) U.S process. Candidate should have excellent Communication skills in English language. Candidate should be confident regarding sales and business ethics. Experience - Fresher candidate require with excellent & fluent English speaking skills. Responsibilities and Duties * To conduct sales calls to potential customers for new business. Calling Executive skills Bachelor's degree is required. Ability to develop good relationships with current and potential clients. Job Location - Panchkula Shift Timing (Night Shift) - 5.30 p.m. to 2.30 a.m. (Its a long term & stable job opportunity) Job Type: Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Fixed shift Monday to Friday US shift Language: English (Preferred) Work Location: In person Speak with the employer +91 7009125475

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2.0 - 3.0 years

0 Lacs

Gurgaon

On-site

Summary Salary: Competitive Team: Finance Location: India - Gurgaon Office Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth. Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business. Reporting to the Sales Order Associate Manager (depending on market), the Sales Operations & Order Processing team covers the end-to-end operational order flow for our customers’ delivering a market leading service. Responsibilities: Retail customer order management: ensure EDI integration processed or orders created manually. Releasing orders for delivery in line with any allocations provided. Securing booking slots and arrange deliveries on time. Being the POC for Key Account team, 3PL and retailers on all order book issues Retail customer credit management, pricing management, and management of related disputes/charges Manage Retail order book with market & 3PL to ensure outbound capacity Processing eCommerce orders in SAP, ensuring order correctness and completeness for delivery creation where not covered by the contact centre Managing any direct order queries, where not covered by the Contact Centre. POC for Contact Centre on direct delivery queries. Investigation and feedback on last mile failures Direct and indirect reverse logistics management. Guaranteeing returned orders are completed on time, customers are refunded, stock is reconciled, and error/fraud in exchanges are fixed Ensure Invoicing process is complete and on time and resolve related issues Manage other sales streams: Proforma orders, sample orders, new starter machines, B2B Relish the opportunity to pick up new activities that fall broadly in the purpose of the role. Identify problems and find solutions Requirements: A proven experience of 2-3 years in similar role in other organization. Understanding of Logistics Processes and tools Proficient in English and German 3PL, Logistics and transportation SAP Systems knowledge Good analytical skills and attention to details Ability to process hight volumes of invoices with high accuracy. Strong working knowledge of Microsoft Office Have a ‘Can-do’ attitude, highly self-motivated and deadline driven. Comfortable in a multi-cultural work environment and working with virtual teams. Working in a fast-paced team environment with high volume activities and changing priorities. Strong communication skills Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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4.0 years

0 - 0 Lacs

Gurgaon

On-site

FRANKFINN AVIATION SERVICES PRIVATE LIMITED Tele Counsellor- Domestic Call Centre Sector 18, Gurgaon 6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed off Undergraduates applicable (Minimum: 12th Pass out with result in hand.) Work Experience 0 months - 4 Years Age 18 yrs. - 34 yrs Gender Female/Male Industry Exposure Required Job Role Compensation Band Good / Average communication in English mandatory Can communicate in Hindi also. Experience in Outbound Tele calling/Tele Sales/lead generation. Lead Generation process Outbound Tele calling exposure is preferable Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes. Follow up with the students in a timely manner to know the status of their visit Job Types: Full-time, Permanent, Fresher Pay: ₹18,500.00 - ₹21,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Joining bonus Performance bonus Quarterly bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Panchkula

On-site

Key Responsibilities: Maintain and update daily accounting records using Tally ERP 9 Handle accounts payable/receivable, journal entries, and bank reconciliations Manage monthly/quarterly/year-end closings Generate financial reports such as P&L, Balance Sheet, and Cash Flow Statements Assist in budgeting, forecasting, and cost control Conduct internal audits and support external audit processes Maintain documentation and ensure compliance with accounting policies and procedures Coordinate with vendors, clients, and bank representatives Support payroll processing and related accounting entries Requirements: Bachelor’s degree in Commerce, Accounting, or related field Proficiency in MS Excel and other accounting tools Excellent attention to detail and analytical skills Good communication and organizational abilities Ability to work independently and meet deadlines Preferred: Experience with Tally ERP 9 Knowledge of inventory and payroll modules in Tally Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Food provided Schedule: Monday to Friday Night shift US shift Work Location: In person

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2.0 years

4 - 8 Lacs

Gurgaon

On-site

About us: 1Lattice™ is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. Job Role Develop understanding of the problem statement and align on research methodologies to be used for the research plan with the client Prepare / validate research instruments like questionnaires or discussion guides Plan the fieldwork and ensure the pace at which data is delivered is managed consistently Run robust tests to ensure that the research process is tight and there is limited scope of errors Conduct stand-ups, engagement meetings and review meetings with the data collection and analysis team Review final outputs with the team before sending to the client and pressure test the findings Analysing and organizing gathered information. Drafting and finalizing research reports for presentation. Identifying key areas of concern and areas of improvement in research design and implementation Re-engineer processes for quality research and better client satisfaction Skills and Requirements: Proficiency in MS Office products, especially MS-excel and powerpoint Good knowledge of ground research partners and their capabilities, domestically and globally Hands on Experience in CATI, CAPI and CAWI Strong communication and soft spoken. Strong analytical and critical thinking Minimum 2 years of experience in similar roles or client servicing for research related projects

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1.0 years

2 - 4 Lacs

Hisār

On-site

Job Title: Overseas Education Counselor / Study Abroad Counselor Job Summary: An Overseas Education Counselor guides students who are interested in studying abroad by helping them choose the right country, course, and university based on their academic profile, career goals, and financial background. They handle end-to-end counseling, application, and visa assistance processes. Key Responsibilities: Student Counseling: Interact with students (and parents) to understand their academic background, interests, and career goals. Provide accurate information on courses, universities, intakes, scholarships, visa processes, and post-study work opportunities. Suggest suitable country/university/course options based on profile and budget. Application Support: Assist students in filling out university applications and documentation. Guide in preparing required documents like SOPs, LORs, resumes, and financial papers. Coordinate with university representatives when required. Visa Guidance: Guide students through the visa application process, including form filling, biometrics, visa interview prep, and financial documentation. Keep up-to-date with embassy/immigration rules for major study destinations (UK, USA, Canada, Australia, New Zealand, Europe, etc.). Follow-Up & Coordination: Maintain regular communication with students and ensure timely updates on application progress. Follow up with universities and students for offer letters, payment of fees, and visa documentation. Data Management: Maintain records of leads, applications, and visa statuses in CRM or Excel. Required Skills & Qualifications: Bachelor's degree (any stream, preferably in education, counseling, or management) Excellent verbal and written communication (English + regional language) Strong interpersonal and convincing skills Knowledge of global education systems and visa rules Good computer and CRM handling skills Preferred Experience: 1–3 years in overseas education counseling (freshers with training can also apply) Knowledge of key study destinations like UK, Canada, Australia, USA, and Europe is a plus Job Type: Full-time Pay: ₹240,000.00 - ₹420,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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0 years

0 Lacs

Roorkee, Uttarakhand, India

On-site

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Company Description 9 Planets Placements, in collaboration with Jaidev Pharma Placement, specializes in providing top-notch human resources services across India. With over two decades of expertise in Pharmaceutical Sales and three years devoted to Hiring, Recruitment, and Training, we offer comprehensive solutions to meet your organization's business needs. Our agency excels in strategic planning, business analysis, and revenue generation, offering positions at highly competitive rates. We aim to align our esteemed services with clients' long-term aspirations, ensuring mutual success. Role Description This is a full-time on-site role for a Head of Formulations R&D in OSD Pharma located in Roorkee. The Head of Formulations R&D will be responsible for overseeing research and development projects, managing a team of scientists, and ensuring the successful formulation of oral solid dosage pharmaceuticals. Day-to-day tasks include conducting research, performing data analysis, managing projects, and collaborating with other departments to achieve organizational goals. Qualifications Strong Analytical Skills Extensive experience in Research and Development (R&D) and Research Proficiency in Project Management Team Management skills Excellent written and verbal communication skills Ability to work independently and lead a team effectively Experience in the pharmaceutical industry is highly preferred Bachelor's or Master's degree in Pharmaceutical Sciences, Chemistry, or a related field Show more Show less

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4.0 - 6.0 years

4 - 8 Lacs

Gurgaon

On-site

Job details Employment Type: Full-Time Location: Gurgaon, Haryana, India Job Category: Engineering Job Number: WD30242736 Job Description Engineer-Automation What you will do As an Engineer-Automation, you will participate in the development, execution and maintenance of the test plans, test data and automation test scripts. Knowledge on automation processes, workflows, methodologies such as TDD, automation framework development and design Develop test plans, create and maintain automation test data Develop and continuously improve automated tests as new system features and enhancements are developed Interact with representatives of other cross functional teams to understand and/or recommend requirements. Interact with software architects or other technical leader time to time to understand subsystem and component specifications and recommend changes to facilitate efficient and effective development. Interact with and maintain solid relationships with key internal and external stakeholder. Execute automated tests and manage the resulting defect log through the point of defect fix validation Ensure the appropriate test environments and infrastructures are in place and kept up to date Assist in the identification, selection, and implementation of tools, technologies, and practices that support the overall QA process Contribute to accurate time estimates for QA and automation test development What we look for Required 4-6 years Industry experience IT-Software/ Software products UG - B.Tech/B.E. – Computers/Electronics or equivalent PG – M.Tech – Computers/Electronics or equivalent PG – MCA/MS/MSc (Computers at UG level) Hands on experience with writing test automation framework, good command on Selenium, WebDriverIO and other UI automation tools. Exposure to Protractor, Cypress and would be an additional advantage. Exposure to Load testing, Performance testing and API testing will be a plus. Hands on experience with Typescript, JavaScript, or VB Script languages. Experience working with cross functional teams distributed globally. Good exposure of software test life cycle, development process flow and their tools usage Excellent diagnostic and troubleshooting skills, problem solving, and an ability to learn quickly Domain Knowledge in Electronic Security such as Access Control, Video Surveillance and Intrusion detection is a plus Good communication skill to articulate views/thoughts with team and partners or customers without any gap Be able to acknowledge and support Project planning and Estimation techniques Willingness and Ability to learn new technologies Ability to troubleshoot complex problems systematically Overall knowledge of the computing environment at large, e.g. typical uses and user populations of operating systems, communications protocols, hardware platforms, etc… Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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3.0 - 4.0 years

0 Lacs

Gurgaon

On-site

About the organization: We are a technology-powered organisation that uses tools and software platforms, which can be easily integrated with standard accounting software. This enables seamless repository management, transactional accounting, accurate reporting, and effective data management for our clients. It also allows for cost-effective services and greater value for clients. We offer high quality professional services to clients across industry in diverse fields including finance, accounting, consulting, and taxation. Our differentiation lies in our multifaceted team of highly qualified professionals who possess experience of providing consulting services to startups, SMEs, large Corporates and MNCs. FinAdvantage operates out of Bangalore, Hyderabad, Gurgaon, and Chicago. Job Summary: We are seeking a Senior Accounting Executive with 3 to 4 years of experience to join our dynamic finance team. The ideal candidate will have a strong background in accounting operations, supporting both Accounts Payable and Receivable, performing bank reconciliations, preparing journal entries, and assisting in month-end close processes. As a Senior Executive, the individual will play a key role in ensuring accurate financial records and providing crucial support for audits and financial reporting. The role requires excellent attention to detail, strong technical accounting skills, and the ability to thrive in a fast-paced work environment. Key Responsibilities: Accounts Payable & Receivable: Oversee the processing of invoices, payments, receipts, and ensure accurate reconciliation of vendor and customer accounts. Handle queries related to payments and receipts promptly. Bank Reconciliations: Regularly perform and oversee bank reconciliations, ensuring that all transactions are accurately recorded and discrepancies are resolved in a timely manner. Journal Entries: Prepare, review, and post journal entries for accruals, adjustments, and corrections in line with accounting standards and company policies. Month-End Close: Play an active role in the month-end closing process, ensuring all financial data is accurately captured and reported on time. Data Entry & Record Keeping: Maintain and update accurate financial records, ensuring proper data entry into accounting systems and adherence to company standards. Support Audits: Assist in both internal and external audits by providing necessary documentation and addressing audit inquiries within established timelines. Financial Reporting: Assist in preparing reports related to financial transactions, account balances, and other key financial information required for senior management review. Process Improvement: Identify and recommend improvements to accounting processes to enhance efficiency and accuracy. Education: Bachelor’s degree in Accounting, Finance, or a related field. Experience: 3 - 4 years of experience in a similar accounting or finance role, with a focus on accounts payable, accounts receivable, and general accounting functions. Technical Skills: Proficiency in Microsoft Office, particularly Excel (VLOOKUP, XLOOKUP, pivot tables, Index Match, Sumif, Sumifs, Countif, Countifs, etc.). Familiarity with accounting software, with Tally ERP experience being a plus. Experience in handling day-to-day accounting processes and month-end closing. Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams and management.

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

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POSITION OBJECTIVES As a Salesforce Consultant you will work within and aid with the management of several Salesforce related Projects. The projects encompass a range of technology-enabled business and process transformation initiatives and delivery of a major Salesforce capability uplift. Your expertise will be essential in analyzing both current and innovative business processes, as well as in defining the strategy for transforming the business. This role will work with the business in terms of interpreting and documenting change requests, designing solutions to business problems, contributing to/leading agile practices, providing third level support/SME knowledge, and supporting solution testing and implementation. Roles & Responsibilities Consulting Manage the timely delivery of projects through developing project plans and monitoring progress against them Effectively communicate status updates to the stakeholders regarding progress Meet with clients and get an understanding of their existing processes Determine and document client requirements for new solutions Provide guidance to clients on best practices Contribute to the design of solutions, including adherence to best practices Interface with senior management, business and technology teams to drive the adoption of solutions that we have implemented Demonstrate high understanding of potential functional design issues by suggesting alternatives and providing recommendations Engage with clients to understand their business needs, challenges, and objectives Conduct workshops and interviews to gather requirements for Salesforce implementations or enhancements Assist in designing Salesforce solutions that meet client requirements, leveraging standard Salesforce functionality and customization options Business Development/Leadership/Strategy Assist with the development and delivery of proposals, demonstrations and presentations for new client opportunities Build relationships with existing clients and use your understanding of their business to identify further opportunities for consulting Contribute to the teams’ process improvements initiatives and strategy Promote and encourage innovation within the team Be involved in the ongoing development of the strategy for Cloud Solutions service line including the identification of current and emerging trends and potential new service offerings Technical/Configuration/Client Support Respond to client support questions and requests via phone and email in relation to solutions that have been implemented Provide technical guidance Configure Salesforce to align with client needs, including setting up objects, fields, workflows, process automations and other features. Additionally, developing custom solutions using declarative tools such as Flow and other development tools when necessary Create and maintain documentation for solutions, including requirements documents, design specifications, user guides, and training materials Perform thorough testing of Salesforce configurations, customizations, and integrations to ensure quality and reliability Risk & Compliance Comply with relevant firm and industry legislation and incorporate into practices and processes as relevant Report all identified risks and breaches Comply with relevant WH&S legislation, adhering to reasonable instructions, work procedures and practices to maintain the health and safety of the team Report all workplace hazards and incidents KEY PERFORMANCE INDICATORS Agreed upon through the performance measurement process with the Salesforce Consulting Director SPECIAL CONDITIONS Ordinary full-time hours: 37.5 hours per week between 8am – 6pm On occasion some out of hours work may be required – please note unpaid overtime may also be required on occasions SELECTION CRITERIA Skills/Knowledge/Experience Excellent written and verbal communication skills Strong interpersonal skills and problem-solving skills Extremely organised and detail oriented Ability to engage and manage internal client expectations Manage competing deadlines, multiple projects simultaneously and conflicting priorities Ability to grasp and apply new concepts Strong knowledge of the Salesforce platform Skills in solution scoping and design - requirements gathering, gap analysis and future-state design Functional specialisation and certifications in specific Salesforce modules Experience in one or more of Sales Cloud, Service Cloud, Marketing Cloud, Consumer Goods Cloud, Health Cloud, Net Zero Cloud or Public Sector Solutions Knowledge of software development lifecycle, and key Salesforce development tools and technologies Experience in delivering solutions as part of a Salesforce Partner, or within in-house support or project team Who We Are: As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes. ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status. Thank you for your interest in ERM. Show more Show less

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3.0 - 5.0 years

0 Lacs

Gurgaon

On-site

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? •Ability to work well in a team •Ability to perform under pressure •Adaptable and flexible •Written and verbal communication •Strong analytical skills •Account Management •Account Reconciliations •Accounts Receivable (AR) •Customer Care Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

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