Commercial Operations Manager

Job Title: Commercial & Operations Manager

Location:

Department:

Reports To:

Company: Aparna Kaushik DesignGroup

About the Company:

https://aparnakaushik.com/

Position Overview:

commercial Assistant cum Office Administrator

design industry

The ideal candidate will provide comprehensive support to senior management, coordinate across project and finance teams, maintain client and consultant

relationships, handle contracts and documentation, and ensure smooth day-to-day operations of the office.

Key Responsibilities:

1. Secretarial Assistance

• Manage top management’s calendars, meetings, and appointments efficiently.
• Coordinate internal and external meetings, prepare agendas, and follow up on action items.
• Handle confidential communication, reports, and documentation.
• Assist in preparing presentations and business correspondences.

1. Office Administration

• Oversee daily administrative operations and ensure smooth workflow across departments.
• Manage vendor relationships, office procurement, and maintenance requirements.
• Maintain systematic filing systems for all documentation and correspondence.

1. Contracts Management s Legal Coordination

• Maintain and track all

  client, vendor, and consultant contracts

  .
• Coordinate with the

  legal team

  for contract drafting, vetting, renewals, and compliance.
• Ensure timely renewal of agreements and maintain an accurate contract database.
• Support management with summaries and reports of key contractual obligations.

1. CRM s Client Relationship Management

• Update and manage the client database using CRM tools.
• Coordinate client communications, ensure timely follow-ups, and support the invoicing process.
• Follow up on client payments and coordinate with the finance team for reconciliation.
• Generate CRM-based reports and client insights for management.

1. Project s Consultant Coordination

• Liaise with the

  project management team

  to track deliverables, milestones, and billing schedules.
• Coordinate with

  consultants

  (MEP, structural, design, etc.) for documentation and approvals.
• Assist in preparing project-related reports, invoices, and summaries.

1. Data s Reporting

• Prepare and maintain reports, trackers, and MIS using

  Advanced Excel

  (Pivot Tables, VLOOKUP, etc.).
• Analyze data for operational, financial, and project reporting.

Required Qualifications s Skills:

• Bachelor’s degree in Business Administration, Management, or a related discipline.

• Min 10 years

  of experience
  as an commercial / Office Administrator in a

construction, architecture, or interior design firm (mandatory)

• Experience in
  contracts handling, CRM operations, and client/vendor coordination.
• Advanced proficiency in MS Office, particularly Excel and PowerPoint.
• Strong communication, coordination, and time management skills.
• Ability to maintain confidentiality, accuracy, and professionalism at all times.
• Excellent organizational and multitasking abilities with a proactive approach.