Collection Officer

Key Responsibilities:

 Revenue Collection Management: Ensure timely collection of outstanding revenues

and resolve issues related to overdue payments using SAP.

 SAP Data Management: Post payments, process invoices, and reconcile accounts

within the SAP system (primarily SAP FI/AR modules).

 Account Reconciliation: Perform regular reconciliations of accounts receivable,

ensuring that all payments are accounted for and accurately posted in SAP.

 Payment Tracking: Track payments, follow up on overdue accounts, and initiate

collection efforts using SAP reports and tools.

 Invoice Generation: Ensure that customer invoices are issued promptly, accurately,

and in line with contractual agreements within SAP.

 Dispute Resolution: Address and resolve customer payment disputes, including

negotiating payment terms, and escalate issues when necessary.

 Reporting: Prepare regular financial reports on collection status, outstanding

invoices, and cash flow for management review.

 Customer Communication: Maintain effective communication with customers to

ensure prompt payment and maintain strong relationships.

 Cross-Department Collaboration: Collaborate with the sales, customer service, and

finance teams to resolve billing and payment issues.

 Continuous Improvement: Identify opportunities to streamline the revenue

collection process and improve SAP utilization.

Requirements:

 SAP Expertise: Strong experience with SAP, particularly in the areas of accounts

receivable (SAP FI/AR).

 Analytical Skills: Ability to analyze data, identify trends, and resolve discrepancies

efficiently.

 Communication Skills: Excellent written and verbal communication skills for

effective interactions with customers and internal teams.

 Time Management: Ability to prioritize tasks, meet deadlines, and work under

pressure.

 Problem-Solving: Strong problem-solving skills to handle payment issues, disputes,

and discrepancies.

 Technical Skills: Proficient in Microsoft Excel and other financial software tools.

Preferred Qualifications:

 Experience with additional SAP modules (e.g., SAP SD or SAP MM).

 Knowledge of accounting principles and financial regulations related to revenue

collection.

 Previous experience in customer-facing roles, managing large or complex accounts.

Job Type: Full-time

Pay: ₹25,000.03 - ₹28,565.61 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Experience:

• Collection Officer: 2 years (Required)

Work Location: In person