1152 Collection Management Jobs - Page 41

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Role & responsibilities Preferred candidate profile Key Responsibilities: Credit Management : Manage the credit evaluation process for corporate clients, including setting up credit limits and monitoring credit utilization. Invoice Management : Oversee accurate and timely invoice submission, handle invoice corrections when necessary, and ensure proper documentation. Payment Follow-ups : Proactively follow up on outstanding payments, reducing overdue accounts and improving cash flow. Debt Collection : Execute effective collection strategies to minimize overdue debt, including client visits for payment resolutions. Client Relationship : Build and maintain strong relationships with clients to ensure smooth credit operations, addressing any billing or payment disputes promptly. Billing & Reconciliation : Ensure accurate client account reconciliation, and address discrepancies in payments or billing. Reporting & Analysis : Prepare and analyze aging reports, credit control dashboards, and other financial reports for management review. Process Improvement : Identify and implement process improvements to enhance credit control efficiency and reduce payment delays. Risk Assessment : Conduct periodic assessments of client creditworthiness to minimize credit risk exposure.

About The Role Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies. Additional CertificationDRA Certificate (added advantage). Key Responsibilities: Outsourcing Management: - Manage relationships with outsourced debt collection agencies. - Onboard and evaluate new agencies for suitability and performance. - Ensure outsourced agencies adhere to company policies, compliance guidelines, and SLAs. Performance Monitoring: - Track the performance of agencies in different DPD buckets. - Analyze recovery metrics and ensure agencies meet assigned recovery targets. - Conduct regular performance reviews and implement corrective actions when needed. Compliance and Quality Control: - Monitor agencies for adherence to regulatory requirements and company compliance standards. - Ensure customer interactions are professional, ethical, and compliant with industry norms. - Conduct periodic audits and checks to maintain quality in the debt collection process. Collaboration and Coordination: - Act as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations. - Provide agencies with necessary data, tools, and resources for effective recovery. - Address escalated cases or customer grievances related to agency interactions. Strategy and Process Improvement: - Develop and implement strategies to optimize recovery through outsourced partners. - Identify process bottlenecks and recommend improvements to enhance efficiency. - Drive innovation by introducing tools, technologies, or practices to improve agency performance. Reporting and Analysis: - Prepare and present periodic reports on agency performance, recovery trends, and challenges. - Analyze data to derive insights and refine strategies for better results. - Maintain detailed records of agency activities and customer recovery efforts. Training and Development: - Provide regular training and updates to agency staff on company policies, processes, and regulatory changes. - Organize workshops or refresher sessions to align agency operations with company goals. Key Skills and Requirements: - ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. Technical Skills: .- Proficiency in Excel for data analysis and reporting.- Experience with CRM systems and dialer tools.Leadership Skills: - Strong ability to manage multiple agencies and drive results.- Excellent negotiation and conflict resolution skills.Communication Skills: - Fluent in English and regional languages.- Effective communication and interpersonal skills for managing external partners.CertificationDRA Certificate is an added advantage.Work EthicStrategic thinker with strong organizational and time management skills.Job Perks:- Competitive salary with performance-based incentives.- Opportunity to work in a dynamic and fast-growing fintech environment.- Exposure to innovative debt recovery strategies and practices.Job LocationMarol, Andheri East, Mumbai.ApplySaveSaveProInsights

About The Role :. Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies EducationGraduate in any discipline Additional CertificationDRA Certificate (added advantage). Key Responsibilities:.- Outsourcing ManagementManage relationships with outsourced debt collection agencies.- Performance MonitoringTrack the performance of agencies in different DPD buckets.- Compliance and Quality ControlMonitor agencies for adherence to regulatory requirements and company compliance standards.- Collaboration and CoordinationAct as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations.- Strategy and Process ImprovementDevelop and implement strategies to optimize recovery through outsourced partners.- Reporting and AnalysisPrepare and present periodic reports on agency performance, recovery trends, and challenges. Training and DevelopmentProvide regular training and updates to agency staff on company policies, processes, and regulatory changes. Key Skills and Requirements:. ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. EducationGraduate in any discipline. Technical Skills: Proficiency in Excel for data analysis and reporting. Experience with CRM systems and dialer tools. Leadership Skills: Strong ability to manage multiple agencies and drive results. Excellent negotiation and conflict resolution skills. Communication Skills: Fluent in English and regional languages. Effective communication and interpersonal skills for managing external partnersApplySaveSaveProInsights

LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

The Recovery Manager is responsible for overseeing and managing the recovery of overdue payments from customers and clients. Required Candidate profile This role plays a critical part in minimizing financial losses by ensuring effective collection strategies, legal compliance, and maintaining a positive client relationship during the recovery process

The Recovery Manager is responsible for overseeing and managing the recovery of overdue payments from customers and clients. Required Candidate profile This role plays a critical part in minimizing financial losses by ensuring effective collection strategies, legal compliance, and maintaining a positive client relationship during the recovery process

Job Role : Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate

COLLECTION MANAGER (OOTY) URGENT VACANCY VANMOH CHIT FUNDS PRIVATE LIMITED *People in and around OOTY locality will be given preference* Job Type: Full time About us: VANMOH CHIT FUNDS PRIVATE LIMITED: Vanmoh Chit funds, A Fast growing and trusted financial organisation since September 11, 2020. We're not just about chit funds; we're a friendly guide to stress-free financial growth. Our commitment to honesty and openness makes growing your money with us a seamless experience. Job Summary: VANMOH CHIT FUNDS PRIVATE LIMITED is seeking a motivated and customer-focused Collection Manager to join our team, COLLECTION MANAGER will be responsible for the timely and efficient collection of member contributions, maintaining accurate records, and ensuring positive relationships with our valued members. This role requires excellent communication skills, a proactive approach, and a commitment to ensure achieving collection targets while adhering to company policies. Responsibilities: Member Communication Payment Collection Record Keeping and Documentation Relationship Management Adherence to Policies Target Achievement Field Visits (as required) Qualifications: fluency in Tamil. Experience as Collection Executive in relevant field. Expertise in Customer handling and relationship management. Ability to lead a team and perform other managerial roles within the branch. Preferred Qualifications: Experience working specifically with chit fund collections. Familiarity with local customs and practices related to financial transactions.

We are currently seeking an experienced professional to join our Collections team for the role of Collection Manager Job Location: Gurgaon What youll do: Setting up and managing field collection agencies for a specific zone Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone. Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment. Managing the NPA along with managing the cost of collection. Liaising with the partners for reconciliation and for collection of cash/cheque from the customer. Liaising with the partners for getting overdue details, bounce details and mandate reject details on a timely manner. Join us for: Progressive Career Flexi-work environment & balanced work life Reward& recognition driven culture Lean Hierarchy

Ensuring timely recovery of EMIs and minimizing delinquencies across affordable housing finance portfolios. Maintaining portfolio quality, reducing NPAs, and ensuring compliance with regulatory and internal policies. Required Candidate profile Strong exposure to field collections, legal recovery, and team management across geographies. In-depth knowledge of the housing finance sector and collections-related legal processes

Leading Pvt Sector Bank is hiring across Vadodara | Collection Officer Product: Commercial Vehicle/Construction Equipment (CV/CE) Key Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Optimal qualification for success on the job is: 12th pass and above. Must have vehicle and driving license. Candidate Must have DRA Certificate. Fresher's are most welcome. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team Bachelors degree in accounting, business management, or a similar field. Previous experience working as a Collections Officer.. Familiarity with state debt collection laws. Knowledge of payment plans and accounting procedures. Patience and resilience. Ready to travel locally for meeting customers during sales calls. Should have compatible mobile device with a required Android/ iOS version Contact Person - MS. Ekta Trivedi - 9328973957

Objective: To supervise & manage the External Collections for flows and write off portfolio. Managing National teams across multiple states / locations on Zonal basis. Primarily responsible for defining overall process, strategy & targets. Ensure consistent delivery of results, drive process improvement initiatives. Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals. Role & responsibilities 1. Effective Implementation of the overall business strategy for Legal & External Collections Team. 2. Monitor & manage the Process Metrics including Strategy & Processes implementation for Risk & Collection, including Allocation, handling of flow/External portfolio, recovery on written off pool, repossession, Agency management, process management, Cost management, customer complaint etc., highlight key risks and provide inputs for Mitigation Plan to achieve overall business goals. 3. Budgeting, Strategizing, Planning & Projecting for present / new portfolio I. Targeted recoveries for covering write off pool provisions II. Strategizing and implementing new collection activities with clear vision for better results 4. Manpower management & Agencies planning I. Budgeting as per the business volume and ensure adequate staffing II. Define KPIs, mentor Managers / Assistant Managers / Cluster Managers, manage performance and conduct periodic reviews of team / agencies to share feedback and focus on performance improvement. III. Maintaining healthy span of teams by effective team planning thus ensuring maximum risk coverage of allocated pool IV. Ensuring onboarding of new agencies in various business locations based on needs of portfolio. Reviewing them on monthly / quarterly or yearly basis. V. Looking into future requirement of current portfolio or new products VI. Agency Management - Ensuring that External agencies are given adequate platform to perform in alignment to organizational goal and processes. Making sure that working of agencies are truly governed as per RBI or other govt organizations 5. Pan India Goal Management, Target management & Ensuring Employee & Agencies Performance I. Responsible for collection on portfolio of 180+ DPD pools as per targeted business goals. Making sure to undertake special risk tasks on pan India basis II. Target setting and monitoring performance through daily, weekly reviews to ensure target achievement. Maintain effective collection thru Innovative allocation and Collection model. III. Ensure effective manpower alignment to drive portfolio efficiencies in terms of ROR%, Crack%, Real time recoveries etc. IV. Maximizing returns of recoveries by effective Collections & Settlements policy with a prime purpose of minimizing the loss. V. Prioritization and allocation of contracts into external field collections team and external agencies with a core purpose to increase recovery rates% & performance base allocation 6. Cost Management & Performance I. Controlling cost of collection through innovative collection strategy of man management / agency management. II. Ensuring new Incentivization / grids with a purpose of better performance and lower cost of collections III. Managing cost of collection on national level 7. Communication & New Implementation of HQ/National projects I. Act as a two-way voice for Management & for Collection team in making II. Suggesting and Implementation of new processes on current market basis III. Being part of new IT. Implementation with a vision to make processes simpler & more security based Preferred candidate profile Expertise in supervising Field Collection team / Agencies with a capacity of about 1000 employees Overall, 10 - 12 years of experience across Collection Agencies/ Call Centre / Banking / Consumer Finance background / Internal staff model Practical experience in Collections strategy and processes Advanced knowledge of MS Office (especially Excel macros, formulas, VBA; PowerPoint, Word) Advanced financial and analytical thinking Excellent Communication and presentation skills

Role & responsibilities Required Experience 1-5 years collections & disputes, Billing, Invoicing, cash applications contact with global customers, customer service skills, root causes analysis. Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills, Negotiation Skills, Problem Solving Skills Languages requirement - English is mandatory Add value experience working with third party auditors / customer portals, Bespoke activities, working experience with SAP/Oracle/Salesforce apps Experience in OTC/STC process

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Job Description Need Minimum 1 year in OTC - Collection Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales , Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 445

Job Summary: By joining us as an Associate , Accounts Receivable , you will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will provide first-line credit and collection services through phone calls and email to achieve Emersons financial and operational goals. In This Role, Your Responsibilities Will Be: Timely Submission and maintenance of customers documentation Ensure Timely and accurate preparation of Invoices Support preparation of reports and statements as required by Receivables team Processing of Bank Guarantees Support payment process documentation Identify, validate, and log customer disputes to initiate resolution and critical issue. Monitor advance payments and coordinate with the business divisions to ensure that invoices are raised immediately. Allocate payments against invoices, which include all payment types. Who You Are: You establish clear goals with anticipated outcomes and results and focus and monitor both formal and informal progress regularly. You understand the importance and interdependence of internal customer relationships. You solicit both input and discussion. You prepare content for communication that is impactful. You focus on strategy and monitor changes. For This Role, You Will Need: Bachelor’s degree or equivalent experience in Business or Finance-related courses. shown experience in a collection or accounts receivable role. Excellent computer skills with working knowledge of Microsoft Office and SharePoint. Understanding of accounting principles To communicate and work optimally across various departments Self Starter and hardworking Willingness to work with strict deadlines Must have strong ethical standards Good Analytical skills Preferred Qualifications that Set You Apart: Basic Knowledge of GST is a definite plus Comfortable in working with excel including formulas Knowledge of SAP/ Oracle will be an added advantage Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Role & responsibilities FSCM JD : Knowledge in FI-AR Module Must. Having FI-SD knowledge is an added advantage. At least 4 years experience in SAP( as a functional Consultant does not include experience as End user/Power user and not include experience in Product Based IT) One E2E implementation or Two Support project in Collections , Dispute or Credit Management. Experience in 3 modules is desirable or at least experience in any 2 modules-In case Having only 2 modules exp. , should have experience in ECC and S4.Should be expert. Experience in Firori apps is must. Experience in 3rd interfaces with FSCM modules is desirable. For Credit Management Knowledge in DCD functionality is must. And experience in 3rd party interfaces is desirable. Experience in RICEFW objects is must. That is writing FS and working with technical consultant is must. ( FSCM modules mostly customised as per client requirement). Experience in BCM is an added advantage. FI - AR, AP , AA and GL , S/4 HANA FIORI, Tiles in all the modules , Idoc, FUNCTIONAL Specs, Debugging, etc Intercompany Billing, Banking, DMEE, EBS , LOCKBOX changes in ECC & S4 HANA , In GL , AA Etc. FSCM - Credit, collections and Dispute Management Best practices in S/4 HANA Credit - Difference between ECC & S4 HANA Credit Managment Credit Check Rules Scoring rules & Credit Limit configuration Workflow for Credit Limit request, DCD Configuration Advanced Credit Management Connecting with Third Parties for Credit Scoring Update Risk classes, Categories Collection Management Collection Management , Collection Stragies, how the data is flowing to FSCM thru AR, FIORI Tiles for Credit , collections and Dispute Management Promise to pay, Resubmission, Customer Contact etc. Dispute Management Workflow for Dispute Management, How the Dispute is getting Created, Justified and written off. Tiles Associated with Dispute Management.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role -SAP FSCM Role Purpose FSCM JD Must Have Primary Skills: FI – Account Receivables Life Cycle, Dunning, Statement of Accounts, Bank Accounts – 3 to 5 yrs relevant experience FSCM – Dispute Management, Collection Management & Credit Management – 3 to 5 yrs relevant experience Good to Have Secondary Skills: FI – Account Payables Life Cycle, FI SD Integration (Order to Cash) and FI MM Integration (Procure to Pay) – 3 to 5 Yrs ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities: * Manage loan portfolio from initial stages to recovery. * Monitor delinquency rates and implement strategies for improvement. * Communicate with borrowers regarding payments and collections. Performance bonus Referral bonus Job/soft skill training

Preferred candidate profile At least 2 years of team handling experience. 3-5 years of experience in collection agency handling (Must have micro banking collection experience) Should have knowledge about NPA & Write Off Collection. Should have knowledge of local language & area. Should be open for extensive field visits. Location hiring for: Ranchi-1, Asansol-1, Nalbari-1, Samastipur-1 and Agartala-1 Interested candidates please share CV at: soumen.majumdar@ujjivan.com

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

Lead, Motivate & Drive Success - Join SMFG India Telecollections Team! Job Title: Team Leader Telecollections Openings: 3 Experience Required: Minimum 2+ years in tele-collections as a team lead Language Proficiency: Must be fluent in either Kannada or Telugu Location: Chennai, Porur Commerzone Work Timings: 9:30 AM to 6:30 PM Education Qualification: UG Mandatory CIBIL Score Requirement: no hit or -1 or 700 & above Age: 36 years & below Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Company Overview SMFG India SMFG India is a leading financial services provider, committed to delivering excellence in customer service and collections management. With a strong focus on innovation and operational efficiency, we strive to empower businesses and individuals with financial solutions that drive success. Job Description: Are you a dynamic leader with a passion for team success and collections efficiency? Join us as a Team Leader Telecollections and drive results in a fast-paced and rewarding environment! Key Responsibilities: Set ambitious yet achievable targets for individuals and the team, ensuring alignment with business objectives Recruit, onboard, and mentor new hires to enhance team productivity and engagement Guide and support team members, addressing queries and providing constructive feedback Take charge during escalations, resolving customer concerns with professionalism Optimize tele-collections operations, keeping the team motivated and focused Track daily and monthly performance using key metrics and reports Ensure adherence to attendance policies and company protocols Drive consistent achievement of collection targets and maintain high productivity benchmarks Manage interdepartmental follow-ups and coordinate pickups with agencies and field operations (FOS) Eligibility Criteria: Prior experience as a team lead in tele-collections (minimum 2 years) Strong leadership, problem-solving, and decision-making skills Excellent communication and interpersonal abilities Passion for motivating and managing high-performing teams Compensation & Benefits: Fixed Pay + Attractive Variable Pay Comprehensive Benefits Package Includes insurance and additional perks If youre ready to take the lead and make an impact, SMFG India is the place for you! Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Apply now and elevate your career to the next level!

Skill Highest Education No data available Working Language No data available Job Description The candidate should have good drafting skills and must come from SME or HL/LAP background with extensive knowledge of the Sarfaesi Act, Arbitration, Sec 138,Criminal complaints and case against company. Experience Minimum 10-12 years in Banking and NBFCs. Nature of work Lead Litigation team and to support the collection team for recovery in NPA/Write off accounts. Must be able to handle the Cases/Litigations filed Against the Bank and its Officials and strategizing defense in cases / litigations filed . Must be able to handle all high value and sensitive matters involving higher dignitaries. NPA resolution of MSME as Well Affordable Home Loan Accounts by way of sale of mortgage properties and execution of legal tools for recovery of shortfall or loss amount . NPA resolution of BL Accounts by way of execution of legal tools availed in Sec-138, EP & Criminal Complaints . Liaisoning with the court agencies, police stations, and other statutory bodies.

Skill Salaried Loan Sales Highest Education Bachelor of Commerce Working Language Tamil English Job Description DESIRED RESULT X bucket resolution on bounce basis Ensure Collection Efficiency in 1-90 Resolution Ensure Collection Efficiency in 1-90 Normalization Ensure Collection Efficiency in 90-180 Normalization roll back Collection charges as per the given target from bounce customers Self Development Process Orientaition

Skills Skill Sales Highest Education No data available Working Language No data available About The Role Branch Receivable Officer Branch Receivable Officer Branch Receivable Officer Branch Receivable Officer Branch Receivable Officer