1154 Collection Management Jobs - Page 45

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/Any Graduation Years of Experience: 3 to 5 years Language - Ability: German - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? German Language - Read, Write & Speak Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Adaptable and flexible Accounts Receivable (AR) Accounts Payable Processing Account Management Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,BCom

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Managing end to end collections for the unsecured and secured lending business. Deep understanding of microfinance collections , consumer lending, and risk management. Building a robust collection team both in-house and BC workforce . Responsible for the development, monitoring and implementation of Loans Collections strategies. Identify and pursue opportunities that enhance the collectability of financial return. Setting up fraud management and operations practices to reduce delinquency ratios . Ability to come up with data driven insights and interventions. Defining performance driven incentive culture. Implementation of technology-enabled collection practices and new age solutions. Audit, review & document Collections policies, strategies & practices. Publish key management information and collection scorecards on a regular basis to support business direction. Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization. Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Strong analytical, negotiation, and communication skills. Familiarity with data analytics, automation, and digital tools for collections. Excellent team leadership Strategy Development Portfolio Management Process Improvement Ensure Compliance Data Analysis & Problem-solving abilities. Stakeholder Management Ability to work effectively in a fast-paced and challenging environment. COMPETENCY & SKILLS REQUIRED Result Orientation Business Acumen Ability to deliver in high pressure Team Management Good Networking with Local Authorities

Job Vacancy at SMFG India Tele-callers (Tele-collections) SMFG India Credit is a leading Non-Banking Financial Company (NBFC) , providing innovative financial solutions across India. As part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) , we are committed to excellence, customer satisfaction, and financial inclusion. With a pan-India presence , we serve millions of customers. Position: Tele-collections Eligibility: Only experienced candidates in collection flows or recovery processes may apply. Age: 31 years and below Education: Any UG / HSC qualification Interested candidates can email their resume to : gayathri.anand@smfgindia.com Language-specific openings: Telugu Callers Recovery or Flows collections experience required Kannada Callers Recovery or Flows collections experience required Tamil Callers Recovery collections experience required Join Us! Be part of SMFG India Credit , a trusted financial institution with a strong presence across cities, towns, and villages . If you are passionate about Tele-collections and eager to grow in a dynamic environment, we welcome you to apply! Interested candidates can email their resume to : gayathri.anand@smfgindia.com

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Debt Collection Executive (100% Voice process) Key Responsibilities: Reaching out to individuals with overdue accounts via phone to remind them of their outstanding debts and negotiating payment arrangements, along with performing skip tracing work as needed Team Handling experience is must Effectively communicate while providing quality customer service and actively pursue knowledge of skills and tools to be used in all services. Negotiating Payment Plans : Working with debtors to establish repayment plans that are feasible for them while ensuring the debt is paid off in a timely manner Maintaining notes on System : Keeping accurate notes of all communications and transactions with debtors, including payment agreements and any disputes resolved Resolving Discrepancies : Investigating and resolving any discrepancies in account balances to ensure accurate debt recover Adhering to Laws and Regulations : Ensuring all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) Providing Customer Service : Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Ensure that accounts become current and provide solutions to keep them current long-term. Take additional training as suggested by management. Exhibit excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you: Minimum Qualifications / Skills: Strong written and verbal communication skills. High level of confidentiality and professionalism. Proficient computer skills. Basic knowledge of MS Word & Excel. Open and receptive to feedback. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Min 4+ of experience in Voice Collection process Strong negotiation skills, Assertiveness and confident Problem solver with procedure-driven judgment to find the best solution. Mandatory Process Requirement: Working Model - 100% Work from Office 100% Voice process (B2C /B2B Collection) Work type Calling Delinquent customers. Interested candidate can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Collection Executive Location:- Balasinor / Bayad. Job Description: - Business & Collection (Field Work) Customer Service Interested candidate share your CV below WhatsApp number Contact Person: - *8780633408 (Swity Chaudhary)

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? NANA Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom

Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself. Must have skills : SAP FSCM Collection Management Good to have skills : SAP MM Inventory Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will advise, lead, and work on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to drive business growth and efficiency. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and guide the team in implementing SAP FSCM Collection Management. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Conduct system analysis, design, and development activities. Ensure the successful delivery of projects within the defined scope, timeline, and budget. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP FSCM Collection Management. Good To Have Skills:Experience with SAP MM Inventory Management. Strong understanding of financial supply chain management processes. Experience in configuring and customizing SAP FSCM Collection Management modules. Knowledge of credit management, dispute management, and collections management processes. Ability to analyze complex business requirements and provide innovative solutions. Additional Information: The candidate should have a minimum of 5 years of experience in SAP FSCM Collection Management. This position is based at our Mumbai office. A 15 years full time education is required. Qualifications 15 years full time education

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? .. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Problem-solving skills Ability to establish strong client relationship Strong analytical skills Ability to handle disputes Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom,Master of Business Administration

Job Title - Treasury Manager/Sr. Manager - S&C GN-CFO&EV Management Level:07-Manager/06-Sr. Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:SAP TRM or Kyriba implementation Good to have skills:Treasury functional experience Experience: 8-10 years (Manager), 12+ years (Sr. Manager) Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Apply domain expertise and technical skills to analyse, design, build and implement SAP solutions across a range of Treasury related functions to deliver lasting business value with a main focus on our international clients in European and global markets. Understand and document clients' business requirements and help Implement SAP Treasury solutions. Prepare and run client workshops. Support project delivery on treasury operational transformation programs, process optimisation and application rationalisation. Contribute to continuous service portfolio innovation through asset development, trainings and knowledge sharing. Interact with clients regularly and provide specialized inputs at a functional level. Roles & Responsibilities: Strong consulting acumen and leadership skills Strong writing skills to build perspectives on current industry trends Good analytical skills to provide clarity to complex issues and gather data-driven insights Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic consulting environment Qualifications Professional & Technical Skills: MBA. CA or CPA 8-10 years of progressive business and/or consulting experience, with 5-6 years of mandatory experience in SAP Treasury implementations Familiarity with the latest innovations in S/4HANA Treasury suite In-depth knowledge of capabilities in Treasury consulting Understanding of business process for end-to-end debt and investments, foreign exchange hedging, in-house banking or bank communication management Thought leadership experience is preferred Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in the Treasury technologies The following areas of expertise will be considered for this position: SAP TRM, SAP IHC, SAP BCM, SAP Cash & Liquidity Management SAP Cash Management on Hana, FSCM, Credit, Collections & Dispute SAP FSCM (Credit Management) SAP Dispute and Collection Management SAP Credit Management SAP EBS (Electronic bank statement) & Bank Reconciliation Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

Job Title - Treasury Manager/Sr. Manager - S&C GN-CFO&EV Management Level:07-Manager/06-Sr. Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:SAP TRM or Kyriba implementation Good to have skills:Treasury functional experience Experience: 8-10 years (Manager), 12+ years (Sr. Manager) Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Apply domain expertise and technical skills to analyse, design, build and implement SAP solutions across a range of Treasury related functions to deliver lasting business value with a main focus on our international clients in European and global markets. Understand and document clients' business requirements and help Implement SAP Treasury solutions. Prepare and run client workshops. Support project delivery on treasury operational transformation programs, process optimisation and application rationalisation. Contribute to continuous service portfolio innovation through asset development, trainings and knowledge sharing. Interact with clients regularly and provide specialized inputs at a functional level. Roles & Responsibilities: Strong consulting acumen and leadership skills Strong writing skills to build perspectives on current industry trends Good analytical skills to provide clarity to complex issues and gather data-driven insights Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic consulting environment Qualifications Professional & Technical Skills: MBA. CA or CPA 8-10 years of progressive business and/or consulting experience, with 5-6 years of mandatory experience in SAP Treasury implementations Familiarity with the latest innovations in S/4HANA Treasury suite In-depth knowledge of capabilities in Treasury consulting Understanding of business process for end-to-end debt and investments, foreign exchange hedging, in-house banking or bank communication management Thought leadership experience is preferred Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in the Treasury technologies The following areas of expertise will be considered for this position: SAP TRM, SAP IHC, SAP BCM, SAP Cash & Liquidity Management SAP Cash Management on Hana, FSCM, Credit, Collections & Dispute SAP FSCM (Credit Management) SAP Dispute and Collection Management SAP Credit Management SAP EBS (Electronic bank statement) & Bank Reconciliation Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

About The Role Job Title - Treasury Analyst/Consultant - S&C GN-CFO&EV Management Level:11-Analyst / 09-Consultant Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:SAP TRM or Kyriba implementation Good to have skills:Treasury functional experience Experience: 1-4 years (Analyst), 4-7 years (Consultant) Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Apply deep domain expertise and technical skills to analyse, design, build and implement SAP solutions across a range of Treasury related functions to deliver lasting business value with a main focus on our international clients in European and global markets. Understand and document clients' business requirements and help Implement SAP Treasury solutions. Prepare and run client workshops. Support project delivery on treasury operational transformation programs, process optimisation and application rationalisation. Contribute to continuous service portfolio innovation through asset development, trainings, and knowledge sharing. Interact with clients regularly and provide specialized inputs at a functional level. Roles & Responsibilities: Strong consulting acumen and leadership skills Strong writing skills to build perspectives on current industry trends Good analytical skills to provide clarity to complex issues and gather data-driven insights Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic consulting environment Qualifications Professional & Technical Skills: MBA. CA or CPA 1-4 years (Analyst), 4-7 years (Consultant) of progressive business and/or consulting experience Preferably 2 years of experience in SAP Treasury implementations Familiarity with the latest innovations in S/4HANA Treasury suite In-depth knowledge of capabilities in Treasury consulting Understanding of business process for end-to-end debt & investments, foreign exchange hedging, in-house banking, or bank communication management Thought leadership experience is preferred Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in the Treasury technologies The following areas of expertise will be considered for this position: SAP TRM, SAP IHC, SAP BCM, SAP Cash & Liquidity Management SAP Cash Management on Hana, FSCM, Credit, Collections & Dispute SAP FSCM (Credit Management) SAP Dispute and Collection Management SAP Credit Management SAP EBS (Electronic bank statement) & Bank Reconciliation Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be part of the Order to Cash Team in the role of a Credit & Collection Analyst working from the designated work location. You are expected to comprehend the entire credit and collection process, resolve any queries raised by end customers, internal teams, or clients. Provide training or mentorship to new joiners and troubleshooting any process-related questions raised by fellow team members and being back up for your Team Lead.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Problem-solving skills Process-orientation Ability to manage multiple stakeholders Ability to establish strong client relationship Written and verbal communication Commerce graduates with extensive experience in Credit & Collection Operations. Possess outstanding problem-solving and interpersonal skills for effective customer interactions and dispute resolution. Demonstrate a rapid ability to learn and adapt to new systems. Display exceptional written and verbal communication skills, particularly in handling escalations. Willing to assume a leadership role in the absence of the team lead, and also provide support during daily huddles and reporting activities. Adept with Tandem and PowerApps Proficient in Power BI with hands-on experience Creating Desk Top Procedures (DTPs) Experienced in Virtually Transitioning the activities. Roles and Responsibilities: Handling Escalations Assessing Customer Credit Collecting Overdue Payments Reviewing Credit Holds Resolving Disputes Communicating with Customers Managing Credit Risks Generating Reports Supporting Audit Processes Participating in Daily Huddles Achieving Quality Targets Meeting Productivity Goals Maintaining Average Handling Time Continuing Learning through My Learnings Being Open to Sharing Team Workload Contributing Suggestions for Process Improvements Acting as a backup to the Team Lead Creating governance decks Updating the daily dashboard Facilitating governance calls Qualification Any Graduation

Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Willingness to work during regular shifts between 11:00 - 22:00 Preferred Qualifications: Associates degree or technical or equivalent preferred.

Position Summary Responsible for superior service by ensuring customers queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds

Job Title: Collection Specialist US Accounting, Accounts Receivable & Basic Finance Location: Hyderabad (Hybrid)- Preferred candidate from Hyderabad or South Region Department: Finance & Accounting Shift: PST (Night Shift) Employment Type: Full-Time Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. Job Summary: We are seeking a detail-oriented and proactive Collection Specialist working with US Accounting, AR & Basic Finance to manage accounts receivable and support basic finance operations. This is a Junior role , the ideal candidate will be responsible for ensuring timely collection of payments, maintaining accurate financial records, and supporting day-to-day finance functions. Key Responsibilities: Accounts Receivable & Collections: Monitor customer accounts to identify overdue balances. Initiate and maintain communication with clients regarding outstanding invoices. Send payment reminders, follow-up emails, and make collection calls. Resolve billing discrepancies and disputes in coordination with the sales or operations team. Process customer payments and update the accounting system accordingly. Maintain accurate and up-to-date records of collection activities. Basic Finance Support: Assist with account reconciliations and financial reporting. Record and post journal entries related to AR and collections. Support the month-end and year-end closing process. Assist in generating aging reports and cash flow forecasts. Maintain compliance with internal controls and accounting policies. Requirements: Bachelor's degree in finance, Accounting, Business Administration, or a related field. 3-5 years of experience in collections, accounts receivable, or general accounting. Strong knowledge of AR processes, US Accounting and basic finance principles. Proficient in Microsoft Excel and accounting software mainly QuickBooks. Excellent communication, negotiation, and problem-solving skills. High attention to detail and ability to work independently. Preferred Qualifications: Experience with ERP systems. Familiarity with invoicing and credit control practices. Knowledge of financial regulations and compliance requirements.

Min 3yr exp in b2b collections , team handling exp is must for AM role . 5 Days 2 offs Sal 6.5L - 9L Virtual Interviews Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction

We are actively hiring for TEAM LEADER!!! Designation- Team Leader Location- Thane Shift - Fixed Day Shift with rotational weekoffs Requirements- - Need Good Communication Skills - Relevant BPO and collection experience. - Knowledge about Team leader Metrix Interested candidates can connect for further details on - Sonal Khanna- 9987939754

Min 3yr exp in Collections OTC , team handling exp is must for AM role . 5 Days 2 offs Sal 6.5L - 9L Virtual Interviews Call Shruti - 9891918226 shruti.imaginators22@gmail.com

Role & responsibilities Preparation of Data for Outstanding Follow-up. Following up with customer on receivables on phones / emails / letters. Letter drafting and sending of reminders for outstanding receivables. Maintenance of customer data base and timely updation. Recording of issues discussed with customers. Alarming management on timely basis for major outstanding receivable. Coordination with Sales/Marketing dept & Accounts for outstanding amount. Resolving customers issues/queries if any. Submitting necessary documents/information to customers as required. Collection of retention amount/Expired Bank Guarantees. Reconciliation of ledger accounts. Accounting Software - Tally (Must)

We are currently seeking an experienced professional to join our Collections team for the role of Collection Manager Job Location: Gurgaon What youll do: Setting up and managing field collection agencies for a specific zone Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone. Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment. Managing the NPA along with managing the cost of collection. Liaising with the partners for reconciliation and for collection of cash/cheque from the customer. Liaising with the partners for getting overdue details, bounce details and mandate reject details on a timely manner. Join us for: Progressive Career Flexi-work environment & balanced work life Reward& recognition driven culture Lean Hierarchy

Follow up with clients/dealers/distributors for timely payment collection Maintain daily/weekly collection reports and aging analysis Coordinate with sales and accounts teams for credit limit management Visit clients as needed to ensure payment commitments Reduce DSO (Days Sales Outstanding) and improve cash flow Requirements: Minimum 2 years of experience in collections, preferably in the building materials or FMCG industry Strong negotiation, communication, and interpersonal skills Willingness to travel for field collections if needed Perks and Benefits: Travel reimbursements Provident Fund, ESI & Yearly Bonus Professional development opportunities

Hi We are Hiring for ITES Company for B2B Collection Role . Please go through the JD and apply. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/