1154 Collection Management Jobs - Page 46

Hi, We are hiring for the ITES Company for Collection Role. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/

Job Purpose: To drive collections at the area level and ensure sustainability of the business through timely collection & recovery Managerial Responsibilities : Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities: Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents Submit recommendations to regional collections manager for discontinuing agencies based on performance Partner with local sales & credit to ensure quality sourcing Manage loss line provision; on-time sale of repossessed vehicles Ensure effective collections from DCC & micro market Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers Experience: 8+-years of experience in handling collections Functional Competencies: Ability to work with integrated systems used for tracking & monitoring collections Operational execution Behavioral Competencies: Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills Problem Solving & decision making skills

it is an inbound collection process. The role involves the following aspects contacting customers to collect overdue payments negotiating payments arrangements and maintaining. Required Candidate profile Qualification : 2023 to 2024 Immediate joiners will be preferred More details : MANOJ HR - 9361138719 Perks and benefits Pf & esi Incentive upto 10k

Role & responsibilities Ability to lead, motivate, and develop a team of customer success professionals. Establishing strong, trusted relationships with key customer contacts by regularly communicating and understanding their unique needs and goals. Collaborating with customers to set clear success metrics and develop customized plans to achieve their desired outcomes. Identifying opportunities to expand customer accounts by suggesting additional products or services that align with their needs. Gathering customer feedback through surveys, interviews, and regular check-ins to identify areas for improvement and inform product development. Identify areas for process improvement within the billing and revenue cycle to minimize revenue leakage. Generate detailed collection reports, tracking key metrics like collection rates, delinquency rates, and customer recovery success. Analyse account aging reports to identify high-risk accounts and prioritize collection efforts accordingly. Preferred candidate profile Excellent communication skills: Ability to effectively communicate with customers at all levels, both verbally and in writing. Relationship building skills: Establishing trust and rapport with customers to build strong long-term relationships. Analytical skills: Analyzing customer data to identify trends, potential issues, and opportunities for improvement. Revenue Assurance Skills : • In-depth knowledge of revenue assurance processes and techniques.• Strong financial analysis skills, with the ability to identify revenue leakage. Ability to work under pressure and meet collection targets. Sales and Negotiation Skills: Experience in managing upsell/cross-sell opportunities. Skilled in negotiating contract terms and renewals with customers. Relevant Experience : Previous experience in leading cross-functional teams or customer success teams. Demonstrated success in building and nurturing high-performing teams. Perks and benefits

Hiring: Call Center Collections Process Head & Assistant Process Head Location: Gurugram, Sector 18 We are looking for experienced professionals to lead our Collections Call Center operations. Requirements: 4+ years of experience managing collections in a call center (BFSI preferred) Strong understanding of collections processes End-to-end team management: data allocation, bucket handling, strategy building Must have direct call center management experience** Should reside within 30 minutes of Gurugram Sector 18 or be open to relocating nearby Interview Process: Telephonic + Face-to-Face Final Round CTC: Process Head: 1215 LPA Assistant Process Head: 810 LPA Share your CV at HR@vsharptalent.in or WhatsApp 99986 83788

Hiring experienced professionals for Order-to-Cash Collections Only Grads (B.Com/BBA) 3+ years of credit collections experience required Salary 3.5 to 6lpa Should be comfortable in night shifts For more details connect HR Kirti 9311447661

Role & responsibilities Manage the assets collection portfolio for the region and ensure the set objectives are met on recoveries and delinquency numbers Manage the overall collection and portfolio risk management structure through the optimal mix of: In-house collection team Recovery agencies Additional interventions like legal, civic authorities, etc. Ensure the process compliance across internal and external team members Manage the portfolio risk and ensure high standards of compliance on collections, organization reputation, etc. Manage team and region performance Work closely with CM and other stakeholders like business, operation, legal and compliance Highlight variance in previous months performance. Monitor timely cash deposition and ensure reflection of the same on system in less than 24 hours Ensure timely Crisis Management. Ensure coverage of portfolios through regular reviews. Daily monitoring of all groups for the locations assigned Ensure locations targets are aligned to targets for Pan India Location travel as and when required for review and to ensure performance Target to achieve monthly targets for all assigned locations and monitor performance To ensure minimal flows to higher buckets / Group Monitoring of Bucket movement within each group Update feedback trails on system and sending daily collection reports to the concerned reporting head. To regularly visit delinquent customer / merchant for the updating of overdue amounts To effectively manage all customer/ merchant related complaints and issues. Preferred candidate profile Team Management and Field Executives Experience in handling mass data volumes Should be presentable with good communication skills. Should have knowledge of the Collection Process. Professional approach towards the Customer. Ability to command authority but humble and sincere in behaviour Good convincing skills Aware of Collection Code of Conduct Handled Hard buckets/Post-dated cheque cases of Large Ticket size Should have relevant work experience; with the latest stint being in collections Good data management, analytical and team management skills. Proficiency in local language for the region is essential Kindly send your CV : chaitanya.k@hindujahousingfinance.com or whatsapp on 9703678074.

MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR DELHI SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-5 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Saturday & Sunday is Fixed Off Huge Incentives & overtime above the CTC. Free transport subjected to the process Internet facility, ATM facility Excellent Growth Path Medical facility Yearly Bonus NO FEES/NO CHARGES Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

MASS HIRING FOR TEAM LEADER & ASSISTANCE MANAGER FOR B2B COLLECTION PROCESS SALARY UP TO 9 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 4-10 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

Responsibilities: * Manage debt recovery through collections strategies & processes * Collaborate with stakeholders on collections solutions * Monitor performance metrics for improvement opportunities Annual bonus

Accounts Receivable cycle *Cash applications *Credit management *O2C billing Any ERP ***UK SHIFT****

the InterestedInterested Field Collection Executive Requirement: * SSLC, PUC & Any Graduate (All are eligible) * Fresher + Experienced * English + Kannada * 6 days working * 1 Rotational off * Bike with a driving license mandatory * CTC up to 23k * Quarterly bonus 4065/- * Petrol allowance 2k * Incentives * Location: Bangalore Note: Below are the PIN codes required 560079 560100 560057 560018 560068 560091 560099 560073 560075 560032 Intreasted cand,idates can call mentioned number 9014726808

Hi, We are hiring for the ITES Company for MIS and Reporting Role. Job description: Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data. To Apply for MIS Associate Role Click the below link https://outpace.in/job/mis-associate/

Greeting from Trigent !! Nagarathna_G@trigent.com To drive the collections for all products at the Area level and ensure sustainability of the business through timely collection & recovery Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the regional collections team for achievement of collections targets Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition, identifying & reporting fraudulent practices Implement collection strategies at the regional level for efficient collections and recovery of outstanding loans Authorize payouts and roll out collection payout structure policy Monitor and ensure adherence to collection process and take preventive action against erring agencies / agents; discontinue agencies based on performance Ensure cost effective collections in the region; test and implement different collection models such as tele calling, etc. Act as a SPOC between Legal, Residual & Collections team Partner with regional sales & credit team to ensure quality sourcing Analyze collection patters, identify trouble spots in the ongoing programs, and coordinate with the Program Head for taking corrective actions Ensure effective collections from DCC and micro market Ensure all higher bucket accounts with outstanding amounts are actioned legally Ability to work with integrated systems used for tracking & monitoring collections Analytics and Market Intelligence Problem solving and decision-making skills Operational execution Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills People Management skills Regards Nagarathna G

Collections Role- Please find the below Job Description for your reference - Experience: 1 to 5 Years Location: Whitefield Bangalore Qualification: Bachelors Degree in Finance & Accounting Region Supporting- North Americ a Shifts: Night Shifts As a Collections Specialist, you are responsible for managing and collecting account receivables, investigating credit issues, preparing & maintaining reports & customer files, recommending accounts slated for collection agencies or to be placed on hold, and preparing accounts receivable adjustments. Responsibilities: Collection and management of a diverse account receivables portfolio via telephone, email, etc. Handling day-to-day courtesy calls, follow-ups, notation and query management Investigate and resolve delinquent client accounts Audit delinquent, uncollectible accounts to ensure maximum efforts have been taken to collect funds Critically review and make recommendations to Team Lead of corrective actions based on client circumstances Work with outside, third party collection agencies when conditions warranty escalation to next stage of delinquency Review and analyze collection reports, organize and perform collection calls Preparation of monthly and ad hoc reports as requested or required Maintenance of customer files Key Responsibilities: Collection Teams service levels Coordinate and collaborate with Front and Middle Office to research and resolve client billings issues Collaborates with Cash App and AR Mgmt, Teams to ensure account reconciliation issues are resolved timely Fulfil a coordinating role by guiding and supervising junior collectors Required Skill: Client-service oriented communications and interactions Able to handle stress successfully and maintain a positive attitude Time management, multi-tasking, and problem solve skills Work independently or as a team on assigned tasks Strong analytical and investigative skills Good accounting skills Tools: Oracle Fusion MS Excel, MS Word, MS Teams, and Outlook Peoplesoft Financials/EBS Peoplesoft Custom Apps Customer Portal Solutions Regards, The Adecco Group Team.

Roles and Responsibilities Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Identify potential risks and develop strategies to mitigate them to achieve business objectives. Ensure compliance with regulatory requirements, company policies, and procedures related to credit collection. Collaborate with internal teams such as sales, marketing, and operations to resolve customer issues and improve overall performance. Analyze data to identify trends, opportunities for improvement, and areas of concern.

The role involves managing and monitoring delinquent account collections for an assigned portfolio, including oversight of Team Managers and Team Leaders. Responsibilities include coordinating with business and collections teams, ensuring effective call center and field operations, and maintaining vendor management. The role requires preparing MIS reports, forecasting workflow, and setting monthly targets based on trends and data. Additional duties include overseeing customer service processes, conducting review meetings, implementing collection strategies, and maintaining attrition levels. Proficiency in IT tools, dialer systems, and audits is essential. The position also includes branch administration and driving employee engagement initiatives to ensure operational efficiency.

Roles Responsibilities: Issuance of Credit Note Debit Note Other Billing activities Receivable management: Dunning, CF pulling and reporting Maintaining customer books hygiene E2E processing of standard tasks (preparation / reconciliation / processing) Accounting for general ledger, sub ledger and customer ledger Collaboration with respective resident and user departments in case of service request clarifications Achievement of defined and committed KPI Collection Management reconciliation

Responsibilities: * Collaborate with property management team on financial matters * Prepare accurate financial reports for properties * Manage accounting operations and standards compliance Work in Shifts. Health insurance Provident fund Annual bonus

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections

We need a Collection Officer to recover overdue payments via field visits and follow-ups. Responsibilities include customer interactions, updating repayment status, and meeting monthly recovery targets. Required Candidate profile Candidates should be persuasive, willing to travel, and have basic knowledge of collection procedures. Qualification: 12th Pass or Graduate

company'scollectionRole & responsibilities Debt Collection : Contact clients to collect outstanding payments and ensure timely resolution of past-due accounts. Recovery Management : Develop and execute strategies for recovering delinquent accounts, including negotiating payment plans and settlements. Customer Communication : Engage with clients via phone, email, or letters to address overdue payments and resolve disputes in a professional and effective manner. CRM Management : Maintain and update the CRM with accurate records of all communications, payment statuses, and recovery efforts. Utilize CRM reports to monitor trends and outstanding payments. Monitoring Accounts : Regularly review aging reports and track overdue accounts to ensure timely follow-ups. Documentation : Maintain accurate records of all communications and payments received, updating the companys internal systems accordingly. Compliance : Ensure all collections activities are conducted in compliance with company policies and applicable laws and regulations. Reporting : Provide regular updates to management on the status of outstanding accounts, recovery efforts, and any challenges faced. Collaboration : Work closely with the finance and legal teams to escalate unresolved cases or identify clients for legal action, if necessary. Risk Management : Identify high-risk accounts and implement strategies to minimize future delinquencies. Preferred candidate profile Bachelors degree in Finance, Accounting, Business Administration, or a related field (preferred). 4+ years of experience in collections, credit control, or debt recovery roles. Strong negotiation and communication skills. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in Microsoft Office and collections software. Knowledge of legal regulations related to debt collection and recovery. Skills and Attributes: Attention to detail and strong organizational skills. Problem-solving mindset and ability to handle difficult conversations professionally. Analytical skills for reviewing account details and determining collection strategies. A customer-focused approach, balancing collections with maintaining positive relationships.

Opening with a leading NBFC company for their office in Ahmedabad, Amritsar & Gwalior Role: Collection Manager Experience: 3 Years + Roles & Responsibility: Responsible for achieving bucket wise Budgeted targets assigned for NPA Bucket as may be defined from time to time. Effective agency Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Appointment / Renewal of agencies & Driving agency efficiency and productivity. Ensure high level of integrity with external agencies. Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end abide by the policies of the company Updating of feedbacks in collection module, updating of money receipts in collection module and updating of seizure entries / legal entries in collection module System upload of trails/ feedbacks and necessary entries with 100% coverage and timely updating adherence to implement HFCL policies and process at Agencies. Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedbacks Liaison with legal/ law enforcing authorities for speedy collections and repossessions on accounts and document the same through trails/feedback updation in the Collection system. Visit to tough/chronic cases with the collectors / agency supervisor, reviewing and guiding the agency team also entertain walk in customers for any queries on collection issues and negotiating for settlement amounts with the customers. Check on identifying/updating the negative areas and ensuring Remittance of money from channels within stipulated time frame Ensure updation of database for account holders change of address, allocation and trail updation management at DCAs, periodic audit of collectors / receipts and reconciliation. Training & Development for self and agencies / team. All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Ensure all payments collected by the Agencies to be deposited within the time frame laid out as per the process, no deviation on timely deposition of collected amount. Interested candidates share resume at komal@topgearconsultants.com

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office