company'scollectionRole & responsibilities Debt Collection : Contact clients to collect outstanding payments and ensure timely resolution of past-due accounts. Recovery Management : Develop and execute strategies for recovering delinquent accounts, including negotiating payment plans and settlements. Customer Communication : Engage with clients via phone, email, or letters to address overdue payments and resolve disputes in a professional and effective manner. CRM Management : Maintain and update the CRM with accurate records of all communications, payment statuses, and recovery efforts. Utilize CRM reports to monitor trends and outstanding payments. Monitoring Accounts : Regularly review aging reports and track overdue accounts to ensure timely follow-ups. Documentation : Maintain accurate records of all communications and payments received, updating the companys internal systems accordingly. Compliance : Ensure all collections activities are conducted in compliance with company policies and applicable laws and regulations. Reporting : Provide regular updates to management on the status of outstanding accounts, recovery efforts, and any challenges faced. Collaboration : Work closely with the finance and legal teams to escalate unresolved cases or identify clients for legal action, if necessary. Risk Management : Identify high-risk accounts and implement strategies to minimize future delinquencies. Preferred candidate profile Bachelors degree in Finance, Accounting, Business Administration, or a related field (preferred). 4+ years of experience in collections, credit control, or debt recovery roles. Strong negotiation and communication skills. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in Microsoft Office and collections software. Knowledge of legal regulations related to debt collection and recovery. Skills and Attributes: Attention to detail and strong organizational skills. Problem-solving mindset and ability to handle difficult conversations professionally. Analytical skills for reviewing account details and determining collection strategies. A customer-focused approach, balancing collections with maintaining positive relationships.
Role & responsibilities *Work in sync with the sales team & help them to prepare detailed proposals and presentations outlining the recommended hardware configurations, including technical specifications. * Interact with customers to gather detailed requirements, and understand their infrastructure, and identify opportunities, solutions on-premises and public cloud. * Maintain a deep understanding of our Infra product portfolio, staying updated on new releases, features, and industry trends. * Need to do OEM certifications as per organization requirements. * Conducts POC & demo & showcases the capabilities of our solutions and addresses any technical concerns for the customer. * Serve as a trusted advisor to customers, providing guidance and recommendations on on-premises and public cloud infrastructure selection, deployment strategies, and best practices. Preferred candidate profile *Min- 5 to 18 years *Bachelor's degree in computer science, Engineering, or related field ( or equivalent experience ) *Any specification in education: Strong understanding of the latest technologies, including servers, storage, networking, and data center infrastructure with Operating systems & virtualization * Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences Perks and benefits Competitive Salary- Based on experience and industry standards. Performance-Based Appraisals. Professional Growth- Opportunities for learning and skill enhancement. Health & Wellness Benefits- Health Insurance and wellness programs. Employee Engagement Activities Festive celebrations, and more! Expense Reimbursement and Diwali bonus.
Company Description Unique Solutions is a leading provider of Artificial Intelligence and Digital Transformation infrastructure and cybersecurity solutions. With over 25 years of experience, the company specializes in AI & Data, Hybrid IT, Data Protection, Network & Security, and Managed Services. Partnering with top-tier brands like HPE, Nvidia, VMware, Veeam, F5, Akamai and Cisco, Unique Solutions delivers tailored solutions using cutting-edge technologies. Known for its consultative approach and deep technical expertise, the company has earned numerous awards and long-term customer relationships. Role Description This is a full-time, on-site role for an Inside Sales Representative (ISR), located in Mumbai. The Inside Sales Representative will be responsible for generating and qualifying leads, building and maintaining customer relationships, identifying customer needs, providing suitable product solutions, and achieving sales targets. The role will also involve collaborating with various teams to ensure customer satisfaction and engaging in continuous learning about the company's products and services. Backend operations to assist sales and the team will also be required. Qualifications Experience in lead generation, qualifying leads, and customer relationship management Strong sales aptitude, ability to meet sales targets, and knowledge of product solutions Good communication, presentation, and negotiation skills Collaborative mindset and ability to work effectively within a team Basic understanding of Cybersecurity, Artificial Intelligence, Digital Transformation, and IT infrastructure sectors is a plus Bachelor's degree in Business, Marketing, or related field is preferred
As an Inside Sales Representative at Unique Solutions, you will play a key role in generating and qualifying leads, nurturing customer relationships, understanding customer needs, and offering appropriate product solutions to meet sales targets. Your responsibilities will include collaborating with cross-functional teams to ensure customer satisfaction, continuous learning about our cutting-edge technologies, and handling backend operations to support the sales process. To excel in this role, you should have a proven track record in lead generation, lead qualification, and customer relationship management. Your strong sales acumen, coupled with the ability to meet and exceed sales targets, will be essential. Effective communication, presentation, and negotiation skills are crucial in engaging with customers and closing deals successfully. A collaborative mindset and the capacity to work harmoniously within a team dynamic are qualities we value. While not mandatory, a foundational understanding of Cybersecurity, Artificial Intelligence, Digital Transformation, and IT infrastructure sectors will be advantageous. Moreover, a Bachelor's degree in Business, Marketing, or a related field is preferred to support your professional growth and development in this role. Join us at Unique Solutions, where you will have the opportunity to leverage your sales expertise, contribute to our success, and build long-lasting customer relationships in the dynamic world of Artificial Intelligence and Digital Transformation.,
Roles & Responsibilities- Maintain the network and security architecture of the organization Analyse and implement new security protocols to improve performance against threats or malfunctions Resolve existing security issues, including hardware malfunctions Lead network security design for cloud solutions, including automation to support cloud expansion and network segmentation strategy Monitor network security products and protocols and report on findings Guide and mentor other members of the security team Implement firewall rules in our network firewalls Required Qualification- 3+ years of experience designing, implementing, and maintaining a fully operational firewall solution Experience with SDWAN Experience with networking technologies (routing, switching, VLANs, subnets, etc.) Advanced knowledge of information security concepts, trends, and practices Advanced understanding of networking (subnetting, routing, and switching) Expertise with a variety of security products, including firewalls, URL filtering, and virus protection Strong communication skills and ability to express technical concepts in clear and simple terms Bachelors degree
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