Role & responsibilities *Work in sync with the sales team & help them to prepare detailed proposals and presentations outlining the recommended hardware configurations, including technical specifications. * Interact with customers to gather detailed requirements, and understand their infrastructure, and identify opportunities, solutions on-premises and public cloud. * Maintain a deep understanding of our Infra product portfolio, staying updated on new releases, features, and industry trends. * Need to do OEM certifications as per organization requirements. * Conducts POC & demo & showcases the capabilities of our solutions and addresses any technical concerns for the customer. * Serve as a trusted advisor to customers, providing guidance and recommendations on on-premises and public cloud infrastructure selection, deployment strategies, and best practices. Preferred candidate profile *Min- 2 to 10 years *Bachelor's degree in computer science, Engineering, or related field ( or equivalent experience ) *Any specification in education: Strong understanding of the latest technologies, including servers, storage, networking, and data center infrastructure with Operating systems & virtualization * Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences Perks and benefits Competitive Salary- Based on experience and industry standards. Performance-Based Appraisals. Professional Growth- Opportunities for learning and skill enhancement. Health & Wellness Benefits- Health Insurance and wellness programs. Employee Engagement Activities Festive celebrations, and more! Expense Reimbursement and Diwali bonus.

company'scollectionRole & responsibilities Debt Collection : Contact clients to collect outstanding payments and ensure timely resolution of past-due accounts. Recovery Management : Develop and execute strategies for recovering delinquent accounts, including negotiating payment plans and settlements. Customer Communication : Engage with clients via phone, email, or letters to address overdue payments and resolve disputes in a professional and effective manner. CRM Management : Maintain and update the CRM with accurate records of all communications, payment statuses, and recovery efforts. Utilize CRM reports to monitor trends and outstanding payments. Monitoring Accounts : Regularly review aging reports and track overdue accounts to ensure timely follow-ups. Documentation : Maintain accurate records of all communications and payments received, updating the companys internal systems accordingly. Compliance : Ensure all collections activities are conducted in compliance with company policies and applicable laws and regulations. Reporting : Provide regular updates to management on the status of outstanding accounts, recovery efforts, and any challenges faced. Collaboration : Work closely with the finance and legal teams to escalate unresolved cases or identify clients for legal action, if necessary. Risk Management : Identify high-risk accounts and implement strategies to minimize future delinquencies. Preferred candidate profile Bachelors degree in Finance, Accounting, Business Administration, or a related field (preferred). 4+ years of experience in collections, credit control, or debt recovery roles. Strong negotiation and communication skills. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in Microsoft Office and collections software. Knowledge of legal regulations related to debt collection and recovery. Skills and Attributes: Attention to detail and strong organizational skills. Problem-solving mindset and ability to handle difficult conversations professionally. Analytical skills for reviewing account details and determining collection strategies. A customer-focused approach, balancing collections with maintaining positive relationships.