Collections Role

Collections Role- Please find the below Job Description for your reference - Experience: 1 to 5 Years Location: Whitefield Bangalore Qualification: Bachelors Degree in Finance & Accounting Region Supporting- North Americ a Shifts: Night Shifts As a Collections Specialist, you are responsible for managing and collecting account receivables, investigating credit issues, preparing & maintaining reports & customer files, recommending accounts slated for collection agencies or to be placed on hold, and preparing accounts receivable adjustments. Responsibilities: Collection and management of a diverse account receivables portfolio via telephone, email, etc. Handling day-to-day courtesy calls, follow-ups, notation and query management Investigate and resolve delinquent client accounts Audit delinquent, uncollectible accounts to ensure maximum efforts have been taken to collect funds Critically review and make recommendations to Team Lead of corrective actions based on client circumstances Work with outside, third party collection agencies when conditions warranty escalation to next stage of delinquency Review and analyze collection reports, organize and perform collection calls Preparation of monthly and ad hoc reports as requested or required Maintenance of customer files Key Responsibilities: Collection Teams service levels Coordinate and collaborate with Front and Middle Office to research and resolve client billings issues Collaborates with Cash App and AR Mgmt, Teams to ensure account reconciliation issues are resolved timely Fulfil a coordinating role by guiding and supervising junior collectors Required Skill: Client-service oriented communications and interactions Able to handle stress successfully and maintain a positive attitude Time management, multi-tasking, and problem solve skills Work independently or as a team on assigned tasks Strong analytical and investigative skills Good accounting skills Tools: Oracle Fusion MS Excel, MS Word, MS Teams, and Outlook Peoplesoft Financials/EBS Peoplesoft Custom Apps Customer Portal Solutions Regards, The Adecco Group Team.