1152 Collection Management Jobs - Page 38

Role Purpose :- To be responsible for the following: To manage collection strategy and analytics Ensuring the collection processes are adhered to in line with the policy. Preparing and managing collection budget for the function Define KPIs and role matrix for the collection team. Reducing cost by implementing new and efficient processes / strategies To formulate collection strategy and implement them to increase collection efficiency and reduce cost for the organization. 1. Collection strategy & Projects: 2. MIS Reporting and Analytics: 3. Collection Compliance: 4. Managing Audit:

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Career Level - IC2 You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Career Level - IC1 Career Level - IC1 You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

Were looking for an experienced CRM Head to lead post-sales operations and customer experience for a reputed real estate developer. The role involves managing client servicing, documentation, possession, collections, and grievance resolution. Key Responsibilities Drive CRM strategy to enhance customer satisfaction and retention Oversee post-sales processes: documentation, payments, possession, and handovers Handle customer queries, complaints, and escalations effectively Manage annual collections of 100+ Cr with strong control mechanisms Coordinate with Sales, Legal, Finance, and Projects for seamless execution Ensure compliance with RERA and legal documentation standards Implement loyalty and engagement programs post-possession Use CRM tools, ERP systems, and MS Office for reporting and insights Requirements 15+ years in CRM/post-sales, with 5+ years in a leadership role in real estate or construction Strong knowledge of RERA, legal documentation, and possession processes Proven experience in high-value collections management Proficient in CRM software, ERP, and MS Office Excellent communication, problem-solving, and team leadership skills

Responsibilities: * Manage customer relationships through effective communication * Build strong client connections * Handle customer queries with confidence * Oversee collections process * Meet sales targets Accidental insurance Health insurance Food allowance Travel allowance Free meal Sales incentives Mobile bill reimbursements

The Candidate must be based in Bangalore and should be comfortable traveling across the southern region Karnataka, Hyderabad, Bangalore Preferred experience: 3–5 years in collections/accounts receivable, preferably cv@capitalplacementservices.com

Senior Manager - Accounts Receivable - OTC 10 - 15yrs Relevant experience in AR Domain Should be able to work in Night Shift Should be able to relocate to kochi Should be able to work from office Immediate joiners preferred JD: Excellent understanding of O2C - Cash Application, Billing, Invoicing, Pricing & Collections O2C/AR Cycle Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Providing coaching and feedback to team members to enable them to improve their performance Handling Escalation Provide inputs on process and system to the team Good understanding of client reporting and performance management. Should be able to interpret data to create meaningful information & analysis. Should take ownership of the client and shows accountability. Should have in-depth knowledge of key performance indicators. Should be able to assess the training and development needs as per the process requirement. Competencies Required: Responsible for day to day Operations management Ability to develop and maintain client relationship and coordinate with other stakeholders at Client location and Offshore team in India Providing coaching and feedback to Offshore team members to enable them to improve their performance Periodic client reporting and conducting quality audits Should have strong O2C process experience covering Cash Application, Billing, Collection and Dispute management end to end understanding and flow. Ability to identify inefficient/ineffective processes and give recommendations to enhance controls and efficiency. Ensure compliance with internal policies and procedures, external regulations and information security standards Driving Quality initiatives in the process to attain measurable positive results Ensure relevant accounting guidelines and policies are properly and consistently applied Introducing process metrics and reporting on a weekly, monthly and quarterly basis Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required Ability of handling process related issues, queries and escalated transactions Industry experience/knowledge and business acumen required Should be flexible and agile to manage special projects Present data to managers, clients, and other stakeholders Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements: Qualifications Graduate/Masters in Accounting/CA/MBA - Finance Good accounting knowledge which includes, preparation of JE and AR knowledge (Cash Application, Billing, Collections, Dispute management. At least 10 years of deep operational experience as part of the O2C process, with depth understanding on Cash Application, Dispute management, Collection, Billing etc. Basic Excel skills and knowledge of ERP SAP/Oracle, is desired Strong numerical skills with an attention to detail Good written and Oral communication skills Ability to prioritize & multi-task Exhibits meticulous attention to detail, Excellent problem solving & analytical skills

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FSCM Collection Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing project progress, coordinating with teams, and ensuring successful application development. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FSCM Collection Management- Strong understanding of financial processes- Experience in leading application development projects- Knowledge of SAP modules and integration- Hands-on experience in configuring SAP FSCM Collection Management Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP FSCM Collection Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

The role involves daily field operations including route planning, UCO handling, documentation, and safe transportation to designated collection or processing facilities. Candidates with experience in the HoReCa sector are highly preferred Annual bonus Health insurance Provident fund

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary Responsible for superior service by ensuring customer s queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds. Shift Timing - 5 PM-2 AM . US time zone. #LI-SS1 #Li-Hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Role & responsibilities : Develop and implement comprehensive CRM strategies to improve customer satisfaction, and streamline processes ; Ensure compliance with RERA regulations & guidelines in all customer dealings ; Managing tasks such as BBA, TPA, PTM, demand letters, possession and handover ; Build and maintain relationships with the entire customer base ; Responsible in maintaining MIS ; Responsible for all kind of reports of collection. Preferred candidate profile : Minimum 5+ years of experience in a Real estate (Developer background)// Male Candidates are preferred. Willingness to work in a fast-paced environment with multitasking ability. Advanced Excel What We Offer: Competitive salary and performance-based incentives. Opportunity to work in a dynamic and fast-paced environment. Comprehensive benefits package, including health insurance (GHI + Parental) and wellness programs. Career growth and development opportunities.

Roles and Responsibilities Manage a team of collection agents to achieve daily targets. Oversee dialer management, ensuring efficient use of resources and meeting performance metrics. Handle banking collections through various channels (phone calls, emails, etc.). Monitor and analyze team performance to identify areas for improvement. Ensure compliance with regulatory requirements and internal policies.

Driving Individual as well as team targets for collections Monitor performance through key metrics such as collection rates, call quality, and customer satisfaction. Develop and implement strategies to improve recovery rates and team efficiency.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Your key deliverables will be to : Receive invoices from vendor and update in invoice tracker Prepare invoice stamp, review correctness of invoices, and obtain approval from property manager before sending to back office team for booking in accounting software. Process vendor payments and conduct vendor reconciliation twice a year with balance confirmation from vendors You will be responsible to accurate generation of common area maintenance, utility and other invoice, collection, updating in accounting software. Ensure the preparation of year-end expense reconciliation reports and monitor tenant collections/credits. Monitor collections and coordinate default proceedings Prepare all financial reports and review with Compliance Manager. Assist in annual budget preparation and year-end recoveries.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets Meeting the Target on Cost of Collections Ensuring meeting Targets within cost limit specified on monthly basis Ensuring legal guidelines are complied for entire collection structure in letter and sprits Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force Ensure adherence to the Code of Conduct Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets Meeting the Target on Cost of Collections Ensuring meeting Targets within cost limit specified on monthly basis Ensuring legal guidelines are complied for entire collection structure in letter and sprits Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force Ensure adherence to the Code of Conduct Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities Location - Ahmedabad, Vadodara, Surat,

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team

Proven experience as a Collection Specialist or similar role Knowledge of Collection procedures Experience on SAP/Oracle

SUMMARY Job Opening: B2B Collection Specialist About Us: We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams. Location: Saltlake Sector V, Kolkata Responsibilities: Retrieve outstanding accounts receivable invoices for direct clients. Proactively initiate communication with clients to nurture and expand business relationships. Pursue resolution of disputed balances, independently addressing collection issues. Aid in identifying and researching disputed items, delivering timely responses to clients. Engage in client meetings and cooperate with internal departments to resolve issues. Uphold data accuracy in systems, including billing contacts and collection notes. Generate and validate credit requests and accounts receivable adjustment forms. Regularly update internal teams on outstanding accounts receivable invoices. Minimum Qualifications: High School Diploma or equivalent. Experience in Business-to-Business collections and Accounts Receivable processes. Strong oral and written communication skills with a professional demeanor. Organizational, multitasking, and time management abilities. Collaboration skills, effectively utilized within a team. Proficiency in Microsoft Excel. Basic capability to present updates to internal and external stakeholders. Critical thinking and problem-solving aptitude. Attention to detail. Self-directed with the ability to manage projects to completion with minimal oversight. Ability to work in a flexible, fast-paced environment. Requirements Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment. Benefits Regular Shift 5 days working Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.