1152 Collection Management Jobs - Page 36

Reports toArea Collection Manager Duties and responsibilities Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the processc.Deposit of collection moneyd.MERC entry Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters

Reports to - Team Manager /Branch Collection Manager Duties and responsibilities a) Sourcing of business a.Identification of customers through dealership networks b.Filling up of the application form c.KYC verification d.Visiting potential customers in order to develop business b) Disbursements a.Collection of KYC documents b.Loan documentation c) Education a.Degree pass-out candidates d)Experience a.Minimum 6 months to more than 2 years of experience in Farm Equipment Product is required. e)Age limited 21 to 30 age

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Doing field investigation and cross verification of disputed files coming from credit PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues SKILLS AND KNOWLEDGE Street Smart Aggressive Educational Qualifications Graduate

Location: Lucknow Reporting to: Deputy/Assistant Manager CCNR Purpose of the Role: Responsible for delivering Net Churn target by ensuring an increase in Retention efficiency by reducing customers angst and Reconnection of already disconnected customers. Identifies new opportunities to improve productivity and efficiency of team and to drive customer satisfaction and growth for the organization. Role Description 1. Responsible for implementation of the retention & reconnection process as per companys guidelines 2. Improve daily productivity and efficiency 3. Monitor telephone calls of retention executive to customers to do a quality audit 4. Design MIS format to track retentions and deactivations 5. Analyze repeat complaints and suggest permanent solution leading to a high degree of customer satisfaction 6. Ensure culture of process orientation 7. Rostering 8. Capturing customer insights and VOC 9. Ensure CCNR executives achieve their targets as per monthly and annual targets 10. Monitor and ensure shifting, deactivations, reactivation requests received are promptly attended 11. Support and manage the team consistently by analyzing training needs and developmental needs Education : Graduate/Post graduate For more details Contact HR || 7985724666

Role & responsibilities Manage cash collection, credit collection, debt recovery, loan collection, payment collection, and loan recovery processes Monitoring and Tracking Identify and resolve issues related to overdue payments and implement strategies for improvement Record-keeping Conduct field collections to ensure timely payments from customers. Ensure compliance with company policies and procedures. Preferred candidate profile Local candidate preferable with minimum 1 year of collection experiences. Strong knowledge of BFSI industry practices Ability to work independently with minimal supervision Interested candidate can share updated resume; gaddam.teja1@aubank.in

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of [ Process Associate ], [ Customer Service - Collections ]! Responsibilities Should be able to work in blended environment where able to cater both Inbound and Outbound calls. Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all servicing efforts. Handle up to 1-179 days (early stage and late stage both) past delinquent account. Primary responsibility is to ensure that the account becomes current & provide solution to keep it current for long term. Also ensuring to identify distressed customers who cannot pay their bills and give them a short term or a long-term solution such as Hardship or a long-term arrangement. Qualifications we seek in you! Minimum Q ualifications / Skills Graduate or equivalent Should possess excellent spoken & written communication skills Must have excellent soft skills to create a good customer experience Should have sound computer knowledge Needs to be good at multitasking Preferred Q ualifications / Skills Prior collections management experience What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employerand considers applicants for all positions without regard to race, color,religion or belief, sex, age, national origin, citizenship status, maritalstatus, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. - Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and course correct. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-driven decision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication, PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

Laxmi India Finance Limited. is hiring!! Profile - Regional Collection Manager Experience - 3+ Yrs from NBFC only Location - Jaipur-HO - LLB (Bachelor of Law) - In-depth knowledge of the industry's standards and regulations - Good knowledge of NPA cases. - Product - Vehicle Loan Interested candidates may share their CVs at hr@lifc.in

O2C Collection- Good understanding of Order to Cash cycle, Strong experience in customer collection, Intense focus on reporting, SLAs, VoC, governance, client engagement and service delivery, Strong people management skills - leading large teams or projects, working experience in GETPAID tool will be a plus, SAP knowledge strongly preferred. Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies The person will be responsible for leading and driving the collection delivery Voice calling Customer Account Management (Follow up on payment of open balances) Dispute Management Order release Credit limit Customers account Reconciliation Customer Query Resolution Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller)Process improvement methodologyHas process improvement acumen. Account Management Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in managing receivables and handling customer queries. Roles and Responsibility Manage and oversee the daily operations of the branch's receivable functions. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Build strong relationships with customers to resolve their queries and concerns. Collaborate with internal teams to ensure seamless communication and coordination. Analyze and report on receivable performance metrics to senior management. Identify and mitigate risks associated with receivable management. Job Requirements Strong knowledge of BFSI regulations and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing customer complaints and resolving issues.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in managing receivables and handling customer queries. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries. Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders. Ability to analyze financial data and provide insights to inform business decisions. Proficiency in MS Office and other software applications relevant to accounting and finance. Experience working in a fast-paced environment with multiple priorities and deadlines. Strong problem-solving skills to handle complex issues related to loan recoveries and customer disputes.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in managing receivables and handling cash operations. Roles and Responsibility Manage and oversee daily branch receivables, including processing payments and resolving customer queries. Develop and implement effective strategies to minimize bad debt and improve collection efficiency. Collaborate with internal teams to ensure seamless communication and coordination across departments. Analyze financial data and reports to identify trends and areas for improvement in receivables management. Ensure compliance with regulatory requirements and company policies related to receivables management. Maintain accurate records and files of all transactions, including receipts, payments, and correspondence. Job Requirements Strong knowledge of accounting principles, financial regulations, and banking procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software applications. Strong analytical and organizational skills with attention to detail and accuracy. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and oversee the daily operations of the branch's receivable functions. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Build strong relationships with customers to resolve their queries and concerns. Collaborate with internal teams to ensure seamless communication and coordination. Analyze and report on receivable performance metrics to senior management. Identify areas for improvement and implement process enhancements. Job Requirements Strong knowledge of BFSI regulations and compliance requirements. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing customer complaints and resolving issues efficiently.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and oversee the daily operations of the branch's receivable functions. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes. Analyze and report on receivable performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

Role & responsibilities Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation. Key Responsibilities Assist in managing overdue accounts and customer collections Communicate with customers via phone, email, or other channels to remind them of outstanding payments Support the collections team in maintaining accurate records of all customer interactions Collaborate with internal teams to resolve customer disputes and payment issues Prepare and send customer account statements and reminders Assist in negotiating repayment terms with customers Assist in reporting and tracking overdue accounts and collection efforts Ensure compliance with company policies and legal guidelines related to collections Provide regular updates and feedback to the supervisor Requirements Bachelors degree in any stream (preferably Commerce/Business/Finance-related) Strong communication skills (written and verbal) Basic knowledge of MS Office (Excel, Word, Outlook) Detail-oriented, organized, and able to handle multiple tasks A proactive and team-oriented approach to work Ability to handle sensitive customer interactions professionally Freshers are welcome, prior experience in collections or finance is a plus Compensation & Benefits First 6 months : 12,500 per month Post 6 months : 18,000 per month After 1 year : On-role employment with an annual package of 3,00,000 (3 LPA) Learning and development opportunities Minimal fieldwork involved Preferred candidate profile Perks and benefits Role & responsibilities

Walk-in Drive for Tele-callers Tele-collections at SMFG India Credit SMFG India Credit is hosting a walk-in recruitment drive for the Tele-collections Executive position! We are a leading Non-Banking Financial Company (NBFC) and part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) . If you have experience in collections or recovery processes, this is your opportunity to join a dynamic team. Date: 10 June 2025 Time: 11:00 AM to 5:00 PM Job Location: Gurgaon Interview Venue: Flot No.401, 4th Floor, Tower B, Unitech World-Cyber Park, Sector-39, • Near Unitech World-Cyber Park, 122004 Haryana. Eligibility: Only experienced candidates in collections or recovery processes may apply Age: 31 years & below Education: Any UG / HSC qualification Please attend the interview only if you have relevant experience in collections, recovery processes, and handling financial transactions. Job Responsibilities: Contact customers to recover outstanding dues professionally and efficiently Handle recovery negotiations, settlements, and payment follow-ups Ensure compliance with financial regulations and company policies Maintain accurate records of interactions and payment commitments in CRM Achieve collection targets while maintaining high service standards Next Steps: Walk in with a copy of your updated resume Arrive 10-15 minutes before your scheduled time for a smooth check-in process Join Us! Be part of SMFG India Credit , a trusted financial institution with a strong presence across cities, towns, and villages. If you are passionate about Tele-collections and eager to grow in a dynamic environment, we welcome you to attend the walk-in drive!