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1.0 years

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India

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Elite performers don't just do—they transform. As a Youth Success Coach at Alpha Anywhere, you'll channel your proven excellence into developing the next generation of high achievers. This isn't teaching. This isn't tutoring. This is performance coaching that helps 3rd-8th graders worldwide learn twice as fast while actually enjoying education. Alpha Anywhere merges cutting-edge AI academics with high-impact 1:1 coaching—delivering personalized mastery that traditional classrooms can't touch. From anywhere in the world, you'll guide students to break through their limitations, master academic challenges, and develop the mindset of champions. Your mission: transform "school" from something students endure into something they conquer. Every coaching session drives measurable growth. Every breakthrough you facilitate shapes a young person's trajectory. This is performance at its most meaningful. What You Will Be Doing Conducting powerful twice-weekly 1:1 virtual coaching sessions that focus on academic goal-setting, motivation engineering, and championship mindset development Hosting strategic "office hours" where students access real-time guidance, recalibration, and performance optimization Leveraging AI analytics and performance dashboards to identify growth opportunities, remove obstacles, and refine your coaching approach Documenting critical insights and strategy adjustments to maintain each student's accelerated growth trajectory Engaging with an elite coaching team to share breakthrough tactics, address challenges, and continuously elevate the coaching model What You Won’t Be Doing Delivering traditional instruction or managing academic content—our technology handles the educational mechanics Following rigid curricula or reading from standardized scripts Supervising or hand-holding unmotivated students—we develop self-directed achievers Navigating bureaucratic processes or attending low-value meetings Maintaining the status quo—this role demands continuous excellence and measurable impact Youth Success Coach Key Responsibilities Drive exceptional academic achievement and engagement by delivering high-frequency, high-impact mindset coaching within our innovative remote, technology-powered educational model. Basic Requirements Bachelor's degree (field irrelevant—excellence matters more than specialization) Minimum 1 year experience coaching, mentoring, or catalyzing success in K-8 students Demonstrated record of exceptional performance in any discipline—academia, athletics, entrepreneurship, or arts Commanding virtual presence with ability to establish immediate rapport via digital platforms Proficiency with performance tracking technologies and data-driven coaching adjustments Capacity to work full-time (40 hrs/week) across international time zones Nice-to-have Requirements Background in performance psychology, athletic coaching, or achievement-focused development work Experience within homeschooling communities or non-traditional educational environments About Alpha Anywhere Bring accelerated learning home with personalized academics and life skills. Combine the power of at-home learning with Alpha’s proven coaching to unlock success in academics and beyond. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5622-IN-COUNTRY-YouthSuccessCo Show more Show less

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0 years

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India

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This is a remote position. What to expect at Bizbox: A workplace driven by non-negotiable and ‘Culture First’ organizational values A competitive and progressive Leave Policy. Unlimited Coffee, Tea, and snacks! About us: We are a best-in-class creative services company. We serve and partner with top brands in the wedding, fashion, beauty, media and entertainment industries worldwide. We're a team of fast-paced, hard-working, forward thinkers who are dedicated to succeeding on behalf of one another and on behalf of our customers, at scale. What we do: Bizbox clients make up a variety of market leaders in the following areas: Small & Medium-Sized Entrepreneurship, Photography, Sales, Marketing, Social Media. Our clients require creative content that is inspirational, motivational, narrative-driven, and also technical. Our vision is to create products and services that radically improve the success of our customers. We are also a modern content communication company committed to creating and designing relevant and valuable content that will create amazement, ignite inspiration, educate, promote entrepreneurial gusto, and motivate our community of customers to succeed. What we’re looking for: We are looking for a client servicing supervisor who has professional experience in supervising a client servicing team. This individual will be a team member with professional-level written and verbal communication skills in English. This is a crucial role within the company so it’s important to us that you have a passion for client servicing and that individually this is a great fit for you as well. This position is ideal for a person with a growth mindset as well as positive problem-solving skills to help promote a positive client experience every step of the way. The person should be flexible with the days worked during the week and be available to work on the weekends when scheduled. Successful candidates at Bizbox are draft picks from the marketplace and professional peer group. They bring consistent intellectual energy and acumen to their position and increase value to our teammates AND our customers. They demonstrate a strong alignment with our values. At Bizbox, we stay 'True North’ by practicing: An Open mind to always improving through coaching. On-time and accurate delivery. Kindness. Transparency; Accountable and humble, yet has the strength to communicate with their upline with conviction Always willing to go the extra mile for our colleagues and our customers. We bring a 'solutions' mindset to the table. Inspecting what we expect; Planning what we do, doing what we plan. Key Responsibilities: Serve as the point of contact for customer questions and basic issues, collaborating with various teams to provide answers, updates, and resolve problems promptly and efficiently. Remain motivated as a team member of the customer servicing team to handle on both ongoing and newly assigned client and talent case/tasks with professionalism and empathy. Analyze and assess the severity of incoming customer and talent complaints and issues to determine appropriate escalation paths. Sequence and prioritize all assigned individual tasks/cases for this position as part of the client servicing team to meet or exceed all KPI’s that are set as a target for this position. Action all assigned tasks/cases that are viewable on reports/list views Maintain a high level of productivity to ensure individual targets regarding client and talent communication are met within 24 hour turnaround or less. Remain open and receptive to constructive feedback and coaching when needed Maintain organization and follow systems for all communication records both internal and external Continuously refine active listening and critical thinking skills to develop creative, policy-compliant solutions that prioritize both client and talent experience, driving us toward excellence. Other tasks and projects as assigned by supervisor and senior management PERFORMANCE GOALS / KPIs Client Communication Response Maintain accurate records and reporting on team goals of response to client within 24 hours Assign and accurately track team performance on scheduled tasks Client Calls: Listen to and evaluate client calls and coach the team as needed Complete follow up calls for escalations as scheduled and debrief with team as needed Clearly communicate with client servicing assistant manager and senior management for any escalations when necessary Maintain excellent team documentation processes for 100% of calls/voicemails received Scheduled client project timelines Assist the team in preparing and verifying all assigned date specific project timelines at minimum 2 weeks in advance with 100% accuracy Emergency situations Follow up with client following all emergency protocols as a team leader the week after the emergency occurs Follow all documentation of communication protocols in client management systems SUPERVISOR/LEADERSHIP ESSENTIALS: Holder of this position agrees with the mission of the company and is excited to add value to its culture and goals. Fast, easy, accurate performance and service An accurate and up-to-date understanding of all systems, platforms, communication channels, and standard operating procedures (SOPs) Continuous improvement If it is needed and it doesn't exists, work with the AM to create a solution If you are unable to create a solution, escalate Organization, Planning, and Prioritizing capabilities Accountability as an expectation and standard based on published goals and deadlines Know the condition of your teammates who they are what they do who is cross trained how long it takes them to accomplish designated tasks ESCALATIONS: Demanding to speak with a manager or supervisor Hostile or threatening CANCELLATIONS: Main POC: Show more Show less

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5.0 years

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Andhra Pradesh, India

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A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain management, reporting and analytics and governance, risk and compliance. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Summary - A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain Management, reporting, analytics, governance, risk and compliance. Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred Bachelor's degree Preferred Field(s) Of Study Minimum Year(s) of Experience (BQ) *: US Certification(s) Preferred Minimum of 5 years of experience Preferred Knowledge/Skills *: Demonstrates extensive level of abilities and/or a proven record of success identifying and addressing client needs: Trains junior team members to develop skills; Analyzes and customizes Release Notes for engagements, presenting to clients; Serves as a SME for resolving complex production support issues and enhancements; Develops expertise in specific application functions/capabilities; Identifies opportunities for deploying new functionality; Leads testing automation efforts; Conducts ticket procedure calls with clients within specific area of expertise Required Skills 5 year of experience of Oracle Fusion Cloud Applications, specifically to the below modules OM Inventory Management Manufacturing Cost Management PDH Procurement Planning Should have experience in fusion Procurement/ Inv/OM/INV/ Maintenance/Manufacturing/ Costing/Planning/PDH modules, upgradation, lift and shift and support projects experience Solid understanding of Enterprise Structures, Procurement Hierarchies, Flexfields, Extension’s, OM Pricing, GOP, Work center, Work area, Demand Planning, Supply Planning,Item or Resource setup in Fusion SCM Understand client requirements, provide solutions, functional specifications and configure the system accordingly Prepare process flows, data flow diagrams, requirement documents, user training and onboarding documents to support upcoming projects and enhancements Deliver and track the delivery of issue resolutions to meet the SLA’s and KPI’s Focus on reducing recurrence issues caused by the Oracle Fusion application Generate adhoc reports to measure and to communicate the health of the applications Ability to configure Procurement/ Inv/OM/INV/ Maintenance/Manufacturing/Planning/ PDH cloud configuration to the Client's Standards & Requirements. Good knowledge of BPM Approval Workflow and BI Reports Should be able to understand and articulate business requirements and propose solutions after performing appropriate due diligence Should have good communication, presentation, analytical and problem-solving skills Coordinate with team to close the client requests on time and within SLA Exposure perform Unit Testing and UAT of issues and collaborate with the business users to obtain UAT sign-off Experience in working with various Procurement/ Inv/OM /INV /Maintenance/ Manufacturing/ PDH/ Planning data upload / migration techniques like FBDI / ADFDI/Import maps and related Show more Show less

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8.0 years

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Pune/Pimpri-Chinchwad Area

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What You Will Do In this role, you will be part of product development team to manage & deliver new product functionalities, modify existing product’s functionalities or improve product functionalities as required. The Technical Lead will provide general supervision and technical guidance to the control application development team in the design, development and test of programs in HVAC Controls. You will work within a multi-disciplined engineering team consisting of electronics engineers, mechanical engineers, firmware engineers, software engineers, programmers and scientists focusing on applied research and new technology innovations to provide new and improved products and solutions for our customers. How You Will Do It Design, Code & Test control systems algorithms using MATLAB. Plan, track and manage the entire product development lifecycle working closely with Engineering manager Provide support to field engineers and internal stakeholders Guide and mentor junior members of the team for skill upgradation Maintain and support released NPIs in sustenance mode Identify & record metrics for product development and sustenance activities Prepare test plans, protocol specifications & feasibility study. Participate in project planning, effort estimation, analysis, coding & unit testing. Lead team of controls application developers. Create, update and support in form of review for different product documentation across different phases of development lifecycle like requirements, test plans etc. Participate in assisting compliance, approvals, factory testing with any necessary support Participate in product development meetings, design reviews and code reviews Collaborate with cross functional teams to integrate control systems to fit in existing HVAC infrastructure. Makes recommendations for changes to control application development guidelines & standards. Develop methods, metrics, techniques & evaluation criteria for algorithms, products, processes. Define guidelines for implementation of clean, well-structured code with proper abstraction and reusability. Comply with and make recommendations for changes to established development guidelines and standards. Develop an in-depth understanding of the development realm through interaction with other groups, communication with internal experts and suppliers and independent research. Work for estimation, design, analysis, coding and unit testing. What We Look For 8-10 years of HVAC Industry (air side and water side) experience in HVAC Control Applications development along with control theory (PID controller, Valve characteristics etc.). Proficiency in MATLAB, Simulink and Stateflow for control system design and simulation. Good exposure to communication protocols used in Building Automation Systems like BACnet, MODBUS etc. Good at design and architecture for complex product development Knowledgeable in source code management tools like GitHub and project management using JIRA, Agile processes and release pipelines lines CI/CD. Good experience working on NPIs and sustenance projects with good hold on the process front Knowledgeable in sensors, actuators and other HVAC controls system components. Team leader experience on Estimation, Risks, planning and task allocation and tracking is a must. Usage of tools like MPP, JIRA, Jenkins etc. is preferred Good team leader experience working with at least 3-4 members team, data-driven approach to leadership. Self-motivated and a good team player, should be able to work independently with minimal supervision from Engineering Managers Specialized Skills Strong communication, interpersonal, problem solving and presentation skills Thorough knowledge of the MATLAB, Simulink and Stateflow Strong problem solving or troubleshooting skills. Able to work independently or in a team environment Able to take ownership and work on project timelines Self-motivated, takes the initiative to resolve issues Ability to solve problems through analysis of a situation where there are a variety of variables Strong business acumen, coaching and mentoring skills Strong proven leadership capabilities Strong knowledge of HVAC systems Demonstrated ability to engage and motivate a highly skilled technical team Preferred BE (ECE/EIE/ETC/EE) Degree in a technical field is required 8+ years of experience in HVAC control application development Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou Show more Show less

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4.0 years

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Gurugram, Haryana, India

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At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in data, analytics and technology solutions at PwC will assist clients in developing solutions that help build trust, drive improvement, and detect, monitor, and predict risk. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right processes and structures to enable our clients to make efficient and effective decisions based on accurate information that is complete and trustworthy. As a Senior Associate, you will be managing engagements and will be responsible for designing and developing ways to automate and reimagine audits, coaching teams. You would develop audit solutions by implementing innovative technologies, such as Alteryx, SQL. Python, Power BI, PowerApps, Process Intelligence. You will build a strong understanding for the role data and analytics plays in the modern day audit and review and quality control of the outputs. You’ll get to work on technical assignments enabling you to develop skills in a range of data analytics and visualisation. As well as developing business and soft skills around the topic of data and analytics within the audit which our clients are demanding today. Day to day responsibilities will include: Day to day coaching of junior staff members to help them progress Joining weekly team meetings Having oversight of keeping to deadlines and budgets Delivering client engagements Data management, including data extraction and data cleansing processes Analytics and reporting, including visualisation of data to help organisations manage business risk establish the right controls, processes and structures to ensure that information can be trusted and improve decision-making Advanced analytics, where we use data science techniques to help our clients navigate future risks and opportunities through predictive and prescriptive analytics Enhancing & building strong relationships with the engagement Teams and clients. The role provides an opportunity for the individual to interact with territory audit teams to articulate the objectives and testing results. Minimum Degree(s): B.Tech/BE/M.Tech/ME (preferably computer science), Bachelors or Master’s Degree in Computer Science, Data Analytics or Accounting/Commerce with minimum 4 years of relevant experience. Candidates with “Big 4” or equivalent experience would be preferred Strong market credentials in data & analytics working with large organisations and an ability to demonstrate knowledge and insight in data management, data cleansing and data analytics within the audit process Strong stakeholder management and interpersonal skills, including communication with senior stakeholders of a non-data background (being able to communicate technical issues in simple business terms) and excellent reporting writing skills Experience in managing projects, including developing project plans, budgets and deliverables schedules Experience of the full engagement delivery lifecycle including risk management Proven analytical and problem solving capabilities on complex engagements Potential and ambition to develop a long-term career in PwC Technical Skills: Data transformation and modelling (e.g. pandas and scikit-learn in Python); Data storage and querying (e.g. SQL, Alteryx, Python) Data visualisation experience (eg PowerBI) Understanding of common data quality issues and they effect they have on machine learning models; Data cleansing and manipulation for machine learning (e.g. feature engineering); Experience and be able to demonstrate finance/accounting understanding; Experience with financial / general ledger data; Knowledge of the current data science software platforms. Show more Show less

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4.0 years

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Greater Kolkata Area

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Join us at LearnWith.AI, where we are redefining the educational landscape by creating AI-powered content that adapts to each student's unique learning style. In a world flooded with generic learning tools, our mission is to stand out by delivering engaging, personalized experiences that truly connect with learners. Educators face the challenge of providing quality, individualized instruction under tight constraints, and our innovative solutions aim to ease this burden. We are at the forefront of using AI to craft dynamic, student-specific learning materials. Imagine an AI "Second Brain" that acts as an intelligent repository, generating captivating content for subjects like Science or History. This groundbreaking approach not only sets us apart but also expands the horizons of AI in education, making learning more effective and enjoyable for everyone. This role goes beyond traditional AI engineering. You won't be confined to mere coding or theoretical AI models. Instead, you'll spearhead the transformation of student learning experiences by designing and implementing AI-driven workflows. This position suits those who thrive on innovation and are eager to leverage cutting-edge technology to make a meaningful impact in the real world. As a pivotal team member, you'll architect AI-driven educational tools poised to revolutionize learning. By harnessing LLMs as domain experts, you'll develop contextual knowledge packs and intelligent learning assistants, ensuring our AI generates impactful content. If you're passionate about using AI to transform education and ready to lead projects that stretch the limits of possibility, we welcome your application. What You Will Be Doing Craft AI-driven workflows by integrating various AI tools, engineering prompts, and refining these workflows with insights from subject matter experts and user feedback. Create and maintain context packs and "Second Brains" using LLMs as domain experts, encapsulating knowledge and unique organizational insights. Design and implement data structures that enhance business logic with contextual support, ensuring efficient and scalable data models. What You Won’t Be Doing This role does not involve routine coding tasks or working on theoretical AI models without real-world application. Full Stack Engineer Key Responsibilities Enable LearnWith.AI to stand out by producing engaging, personalized educational content through AI tools. Basic Requirements A minimum of 4 years' experience as a software engineer. Professional experience using AI tools like ChatGPT, Gemini, or Grok. A demonstrated interest in the EdTech sector. Nice-to-have Requirements Prior experience in developing educational content or tools is advantageous. About LearnWith.AI LearnWith.AI is an edtech startup that leverages AI and subject matter experts to cultivate a new way of learning. Our unique approach leverages 50+ years of learning science, cutting-edge data analytics and AI-powered coaching. In doing so, we can help students learn more, learn faster, and learn better - and have fun while doing it. We are a remote-first company that hires globally via Crossover. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5532-IN-Kolkata-FullStackEngin.004 Show more Show less

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0 years

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Lephripada, Odisha, India

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Job Description Required Certificates and Licenses Louisiana state Department of Education Special Education Teaching Certification Required Residency Requirements Must reside in Louisiana K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Louisiana Rebirth Blended Learning Academy (LARA) . We want you to be a part of our talented team! The mission of Louisiana Rebirth Blended Learning Academy (LARA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! The Special Education Teacher is a state certified teacher responsible for delivering specific course content in an online environment. The Special Education Teacher must provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs as defined by each student’s Individualized Education Program. The Special Education Teacher works actively with students and parents to advance each student’s learning and is also responsible for the compliance documents required in serving students with special needs. This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. Ensure all special education and related services are provided as determined by the IEP team by: Communicating with parents and applicable related service staff to ensure that students with special needs are receiving the appropriate therapies Developing compliant IEP’s, progress reports and other state specific required special education documentation Facilitating and leading collaborative special education meetings such as annual IEP meetings Using provided resources to ensure accommodations and modifications for students with disabilities such as assistive technology, supplemental curriculum, and accessible text Make modifications and accommodations to Stride K12 lessons and assessments as specified by the IEP Ensure inclusion and success of student in the general education classroom Collect data and work samples to monitor student progress towards Individual Education Program (IEP) goals and objectives Document all contact with parents and interventions with students Analyze student data to prescribe remediation and enrichment as needed Provide rich and engaging synchronous and asynchronous learning experiences for students Commitment to personalizing learning for all students Demonstrate a belief in all students’ ability to succeed and meet high expectations Maintain grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress Prepare students for high stakes standardized tests Understand that a primary responsibility is to establish and maintain positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner Support learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school. Minimum Required Qualifications Bachelor's degree AND Active state teaching license AND Ability to clear required background check Other Required Qualifications Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions Receptive to receiving coaching on a regular basis with administrators Ability to embrace change and adapt to ensure excellent student outcomes Proficient in Microsoft Excel, Outlook, Word; PowerPoint Ability to rapidly learn and adapt to new technologies and teaching platforms Strong written/verbal communication skills Desired Qualifications Experience working with the proposed age group Experience supporting adults and children in the use of technology Experience teaching online (virtual) and/or in a brick-and-mortar environment Experience with online learning platform Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $26,104.00 - $68,361.27. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is virtual Job Type Board Employee The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Show more Show less

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3.0 years

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Goa, India

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Additional Information Job Number 25099327 Job Category Food and Beverage & Culinary Location The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualification Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

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5.0 years

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Bangalore North Rural, Karnataka, India

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MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions. We would love the opportunity to work with YOU!! Requirements Role: Team Leader Operations Location: Bangalore Years Of Experience : 5 YearsCab Facility : one Way Cab Shift ;Night Shifts Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action plans Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by exampleKey skills & knowledge: Associate degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational Qualification: Graduate Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Additional Information Job Number 25099268 Job Category Finance & Accounting Location JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road, Karahalli Post, Bengaluru, Karnataka, India, 562164VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Post cash entries into accounting system. Assist management in training, evaluating, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report incidents and unsafe conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and thank guests with genuine appreciation; anticipate and address guests’ needs; assist individuals with disabilities. Speak with others using clear and professional language; prepare and review written documents; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, quality, and/or safety. Stand, sit, or walk for an extended period of time; read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

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1.0 years

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Bengaluru, Karnataka, India

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Additional Information Job Number 25098584 Job Category Rooms & Guest Services Operations Location JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road, Karahalli Post, Bengaluru, Karnataka, India, 562164VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education And Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process. Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Sends copy of MOD report to all departments on a daily basis. Ensures compliance with all policies, standards and procedures. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Maintains high visibility in public areas during peak times. Provides immediate assistance to guests as requested. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Records guest issues in the guest response tracking system. Reviews comment cards and guest satisfaction results with employees. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Participates as needed in the investigation of employee and guest accidents. Performs Front Desk duties in high demand times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

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4.0 years

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Jaipur, Rajasthan, India

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In the world of EdTech, the challenge is clear: crafting educational content that captivates and adapts to each student's needs. The market is flooded with generic tools that fail to engage, leading to a significant disconnect in learning experiences. This situation burdens educators, who must deliver personalized teaching with limited resources. At LearnWith.AI, we're addressing this challenge by leveraging AI to transform content creation. Our mission goes beyond building AI tools—we're developing AI systems that produce bespoke, dynamic learning materials. Imagine an AI-powered 'Second Brain' for subjects like Science or History—an intelligent repository that delivers engaging, adaptive content efficiently. This sets us apart in a saturated market and redefines AI's role in education, making learning more effective and enjoyable. This isn't your typical AI engineering position. You won't be confined to coding or theoretical models. Instead, you'll be at the forefront of reshaping education by crafting AI-driven systems for personalized learning experiences. This role is for the ambitious innovator eager to make a tangible impact with cutting-edge technology. As a pivotal team member, you'll architect AI-driven educational tools with the potential to transform learning. You'll harness LLMs to create contextual knowledge packs and intelligent learning assistants, ensuring our AI creates meaningful and impactful content. If revolutionizing education with AI excites you and you're ready to lead projects that push boundaries, we want to hear from you. What You Will Be Doing Innovating AI Workflows: Craft and integrate AI tools, engineer prompts, and enhance workflows with insights from subject experts and users. Developing Contextual Knowledge: Utilize LLMs as domain experts to create and sustain documents encapsulating knowledge and organizational insights. Architecting Data Structures: Design and implement data frameworks that support business logic, ensuring scalable and efficient data models. Artificial Intelligence Engineer Key Responsibilities Elevate LearnWith.AI by generating engaging, personalized educational content using AI tools. Basic Requirements Minimum 4 years of experience in software engineering Proven experience with AI tools like ChatGPT, Gemini, or Grok in a professional capacity Strong interest in EdTech About LearnWith.AI LearnWith.AI is an edtech startup that leverages AI and subject matter experts to cultivate a new way of learning. Our unique approach leverages 50+ years of learning science, cutting-edge data analytics and AI-powered coaching. In doing so, we can help students learn more, learn faster, and learn better - and have fun while doing it. We are a remote-first company that hires globally via Crossover. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5532-IN-Jaipur-ArtificialInte.004 Show more Show less

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4.0 years

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Lucknow, Uttar Pradesh, India

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In the world of EdTech, the challenge is clear: crafting educational content that captivates and adapts to each student's needs. The market is flooded with generic tools that fail to engage, leading to a significant disconnect in learning experiences. This situation burdens educators, who must deliver personalized teaching with limited resources. At LearnWith.AI, we're addressing this challenge by leveraging AI to transform content creation. Our mission goes beyond building AI tools—we're developing AI systems that produce bespoke, dynamic learning materials. Imagine an AI-powered 'Second Brain' for subjects like Science or History—an intelligent repository that delivers engaging, adaptive content efficiently. This sets us apart in a saturated market and redefines AI's role in education, making learning more effective and enjoyable. This isn't your typical AI engineering position. You won't be confined to coding or theoretical models. Instead, you'll be at the forefront of reshaping education by crafting AI-driven systems for personalized learning experiences. This role is for the ambitious innovator eager to make a tangible impact with cutting-edge technology. As a pivotal team member, you'll architect AI-driven educational tools with the potential to transform learning. You'll harness LLMs to create contextual knowledge packs and intelligent learning assistants, ensuring our AI creates meaningful and impactful content. If revolutionizing education with AI excites you and you're ready to lead projects that push boundaries, we want to hear from you. What You Will Be Doing Innovating AI Workflows: Craft and integrate AI tools, engineer prompts, and enhance workflows with insights from subject experts and users. Developing Contextual Knowledge: Utilize LLMs as domain experts to create and sustain documents encapsulating knowledge and organizational insights. Architecting Data Structures: Design and implement data frameworks that support business logic, ensuring scalable and efficient data models. Artificial Intelligence Engineer Key Responsibilities Elevate LearnWith.AI by generating engaging, personalized educational content using AI tools. Basic Requirements Minimum 4 years of experience in software engineering Proven experience with AI tools like ChatGPT, Gemini, or Grok in a professional capacity Strong interest in EdTech About LearnWith.AI LearnWith.AI is an edtech startup that leverages AI and subject matter experts to cultivate a new way of learning. Our unique approach leverages 50+ years of learning science, cutting-edge data analytics and AI-powered coaching. In doing so, we can help students learn more, learn faster, and learn better - and have fun while doing it. We are a remote-first company that hires globally via Crossover. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5532-IN-Lucknow-ArtificialInte.002 Show more Show less

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15.0 years

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Greater Hyderabad Area

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Job Overview This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service Instill a Drive for Excellence throughout the team Measure the effectiveness of support: Refine operational metrics for team in partnership with the global team Create cadence for review within team & ensure management responsibilities are being fulfilled Expose subset of metrics to executive team, and company. Oversee support process flow and procedure compliance to ensure individual and team’s efficient delivery of activities. Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities. Foster and facilitate the professional growth, engagement, and development of team members Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance Conduct quarterly reviews with iCIMS executive leadership Drive continuous improvement in processes through innovation and automation and cutting-edge technology Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team. Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests. Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction. Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators. Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality. Qualifications 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs Proven expertise with SaaS solutions and Cloud technologies. Proven ability to provide guidance and coaching while empowering staff to perform their role Ability to manage influence through persuasion, negotiation, and consensus building. Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management. Excellent verbal and written communication skills Excellent planning and organizational skills Excellent presentation skills and ability to motivate teams Expertise in MS Excel and PowerPoint Knowledge of HR / Recruitment Software domain is a plus EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation And Benefits Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits Show more Show less

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8.0 years

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Hyderabad, Telangana, India

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Do you love the excitement and learning opportunity to study, analyse and deal with the most complex threats to digital security in today's world? Do you have the “learner” mindset, are willing to un-learn old skills and learn new ones every day? Are you excited by the potential of influencing the state of security of our entire company, every day? If yes, then this opportunity is for you. Responsible for the installation, maintenance, support and optimization of all security-related components Facilitate incident response and forensic investigations Apply countermeasures to mitigate evolving security threats Work with other teams to ensure platform hardening, security maintenance, and vulnerability remediation procedures are followed Special Requirements Proficiency in KQL query and in a scripting language, preferably perl, PHP, or python a plus Must demonstrate basic knowledge of knowledge of Linux, Mac, and Strong understanding of Windows operating systems and networking protocols. About CDO - Cyber Defense Operations. An organization led by Microsoft’s Chief Information Security Officer enables Microsoft to deliver the most trusted devices and services. CDO’s vision is to ensure all information and services are protected, secured, and available for appropriate use through innovation and a robust risk framework Responsibilities Technical Insight: Provides technical insight on incident analysis and management, threat mitigation, forensics, malware analysis, and automation. KRA and KPI Management: Ensures strong Key Result Areas (KRA) and Key Performance Indicators (KPI) management. Collaboration: Embraces the values of Microsoft through coaching and collaboration, and partners with peer teams working in similar areas. Stakeholder Management: Manages critical stakeholder calls and meetings (including non-business hours) while addressing critical security incidents. Security Knowledge: Possesses extensive hands-on knowledge of security concepts including cyber-attacks, techniques, threat vectors, risk management, and incident management. Automation Opportunities: Discovers potential automation opportunities or insights to enhance operational efficiency. Product Collaboration: Collaborates and advises product teams on enhancing Microsoft's first-party security products by offering actionable feedback for improvement. Team Environment: Cultivates a positive and inclusive team environment. Operational Rigor: Demonstrates exceptional operational rigor with real-world experience in cyber security operations, threat mitigation and incident response. Communication Skills: Exhibits excellent technical writing and oral communication skills. Problem-Solving: Shows a systematic problem-solving mindset. Qualifications 8+ years of work experience, with a minimum of 4 years of experience in SOC. Minimum 4 years of experience in Azure/Cloud Hands on experience with incident analysis. Understanding of Windows internals Understanding Linux and Mac OS. Understanding of various attack methods, vulnerabilities, exploits, malware. Good Understanding of SIEM Console. Social engineering - given that humans are the weakest link in the security chain, an analyst's expertise can help with awareness training Security assessments of network infrastructure, hosts and applications - another element of risk management Forensics - investigation and analysis of how and why a breach or other compromise occurred Troubleshooting - the skill to recognize the cause of a problem DLP, AV, FIM, web proxy, email proxy, etc. - a comprehensive understanding of the tools utilized to protect the organization. Excellent written and oral communication skills. Security certifications such as Network++, Cysa+ and CCNA. Knowledge of Azure Sentinel and KQL query is an added advantage. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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7.0 years

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Chennai, Tamil Nadu, India

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Job Title : Lead – Key Account Management - Higher Education and Skills – HE – (English) Region: South Asia (Primary Focus: India, Maldives, Nepal; Collaboration: Sri Lanka, Bangladesh) Department: English – Higher Education and Skills (HE) Reports to: Head – Higher Education and Skills (HE) English, South Asia Team Size: 4 Key Account Managers Location: Chennai, India Contract Type: Permanent Purpose of the Role To lead the Key Account Management function for the Higher Education and Skills (HE) English team in South Asia, with a primary focus on India. The role will ensure strong, strategic engagement with key Higher Education and Skills (HE) and education groups, drive customer retention and growth, and work collaboratively with in-country teams in Sri Lanka and Bangladesh to support a unified and customer-centric regional approach. Key Responsibilities Strategic Leadership & Planning Lead the development and implementation of the Key Account Management strategy for South Asia Align strategic account plans with broader regional objectives in South Asia. Provide guidance and thought leadership to support country-specific/region specific growth strategies, particularly in collaboration with teams in Sri Lanka and Bangladesh. Categorise accounts into Platinum, Gold, Silver and Bronze and build a Menu of services for driving suitable outcomes and drive P&L for account management. Team Management Manage and mentor a team of 4 Key Account Managers working across South Asia. Ensure high levels of team performance through structured coaching, performance tracking, and professional development. Promote cross-learning and collaboration across the region. Key Account Management Build and maintain senior-level relationships with key Higher Education and Skills (HE), school groups, and educational networks in focus countries. Serve as the point of escalation for critical accounts and work with internal stakeholders to ensure exceptional service delivery. Support team members in creating, implementing, and monitoring Account Development Plans with clearly defined goals and KPIs. Customer Retention & Growth Oversee the planning and execution of retention strategies for top-tier accounts. Identify and implement opportunities for account growth through tailored solutions and value-added services. Monitor customer satisfaction and lead initiatives to improve engagement and loyalty. Collaboration with In-Country Teams Partner with in-country teams in Sri Lanka and Bangladesh to align regional account strategies and share best practices. Collaborate with Marketing, Propositions, Academic and Customer Services teams to develop campaigns/services for account-specific needs. Provide strategic input and occasional operational support to ensure consistency of service and customer experience across the region. Work closely with Academic team of CUP for portfolio account management. Data & Reporting Ensure that account-related activities, pipelines, and progress metrics are accurately recorded in CRM systems. Provide timely and insightful reporting to the Head of Higher Education and Skills (HE) English and other stakeholders. Use data to drive decision-making and continuous improvement within the team. Stakeholder Management Act as a liaison between the Key Account Management function and cross-functional teams, including Marketing, Operations, Exams Delivery, and Product. Represent the Higher Education and Skills (HE) English team in regional and global forums, contributing to strategic planning and innovation. Qualifications & Experience Essential: Bachelor's degree or equivalent; preference for Business, Education, or related fields. Minimum 7 years of experience in account management, customer success, or business development, with at least 2 years in a leadership role. Experience managing key accounts or partnerships in the education or services sector. Proven track record of achieving commercial and customer satisfaction targets. Strong communication, stakeholder engagement, and team leadership skills. C1 Level of English in CEFR Desirable: Familiarity with the education and examinations sector in South Asia. Experience collaborating in multi-country or regional roles. Advanced degree or MBA is a plus. Skills & Competencies Strategic Thinking & Commercial Acumen Leadership & Team Development Stakeholder & Relationship Management Customer-Centric Mindset Project & Performance Management Strong Communication & Negotiation Skills Proficiency with CRM tools (e.g., Salesforce) and data analysis platforms Travel Requirements Regular travel within India and South Asia Show more Show less

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5.0 - 8.0 years

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Gurugram, Haryana, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Assistant Manager – Data Privacy Group : GDS, supporting the General Counsel’s Office The opportunity This is an exciting opportunity to join a fast-growing team within EY. Based in the GCO Enablement team in GDS India, the role will be part of the Data Privacy team and shall support the EY teams from a privacy perspective. This role involves understanding and advising on data privacy related principles, state and federal privacy laws and regulations (including state data breach requirements and applicable sectoral laws and regulations) and the impact of applicable international regulations (e.g., GDPR). This role also provides advice to address, manage and mitigate identified privacy, data protection and other risks. The work is critical and requires sound experience in data privacy, data protection, contracts, drafting and related areas. Your Key Responsibilities Reviewing and negotiating privacy and data protection terms including data processing agreements (DPAs); data transfer, data protection, privacy notices and related agreements Working collaboratively with internal clients to develop strategies to address identified issues Advising internal EY teams and leaders of the key legal risks of the proposed project or contract, including the legal and regulatory issues that need to be addressed early in the process Assisting with PIA assessments, questionnaires, disputes and breaches Effectively managing workflow, including multiple projects, in a proactive and highly responsive manner Providing practical advice and guidance on privacy and related issues to internal clients and stakeholders, and developing solutions to such issues while effectively managing legal and practical business considerations Advising on applicable state, federal and international privacy laws and regulations and related matters as they relate to EY, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Binding Corporate Rules (BCRs) Attending GCO meetings and training sessions Assist with creating, facilitating and delivering training to the team members. Work with a team of cross functional data protection professionals. Skills And Attributes For Success We are looking for someone who has the following attributes and skills: Provide advice based on the appropriate balance of risk mitigation and business interests on a real-time basis Use of independent judgment and thinking applied to resolution of issues Identify the projects that require communication to and consultation within GCO or with other EY member firms or other functions (e.g. independence, finance, risk management) and advise EY internal teams and functions on how these risks can be addressed Escalate identified key issues and contractual provisions in accordance with EY policies/protocols Work independently on projects, with limited direction, and draw upon extensive knowledge and experience to deliver quality risk management To qualify you must have Excellent organizational skills; demonstrated ability to create, plan and successfully execute projects; and the ability to meet multiple deadlines in a fast-paced environment Excellent verbal and written communication skills, and the ability to interface and communicate effectively and diplomatically with all levels of EY personnel High degree of cultural and emotional intelligence Ability to understand, and accurately articulate and document, complex concepts Ability to assess size and scope of contemplated transactions and to tailor approach accordingly Understanding of when to consult with and seek the input of others Ability to prioritize multiple tasks with competing deadlines Ability to foster teamwork and maintain effective working relationships with internal clients/stakeholders Responsiveness with ability to manage high workload volumes efficiently and effectively Solution-oriented thinking, with a focus on exceptional client service Experience And Qualification Legal graduate with 5-8 years of substantive experience in data privacy domain and an in-depth knowledge of privacy laws – including GDPR, CCPA etc Experience with privacy laws and regulations (including data protection, cross-border data transfers, data retention, data sharing and incident response) and workload/project management Keen interest in technology, privacy and IT security related aspects Previous experience of working in a financial or professional services environment Preferably relevant certifications on privacy (CIPP) What You Can Look For You will be provided with training and coaching on the job. A Team of highly qualified individuals with energy and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of a global company and interact with privacy, legal professional and business team across the globe. What Working At EY Offers EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across eight countries and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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7.0 years

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Chennai, Tamil Nadu, India

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Job Title : Lead – Key Account Management (Schools English Team) Region: South Asia (Primary Focus: India, Maldives, Nepal; Collaboration: Sri Lanka, Bangladesh) Department: English – Schools Reports to: Head – Schools English, South Asia Team Size: 4 Key Account Managers Location: Chennai, India Contract Type: Permanent Purpose of the Role To lead the Key Account Management function for the Schools English team in South Asia, with a primary focus on India. The role will ensure strong, strategic engagement with key schools and school groups, drive customer retention and growth, and work collaboratively with in-country teams in Sri Lanka and Bangladesh to support a unified and customer-centric regional approach. Key Responsibilities Strategic Leadership & Planning Lead the development and implementation of the Key Account Management strategy for South Asia Align strategic account plans with broader regional objectives in South Asia. Provide guidance and thought leadership to support country-specific/region specific growth strategies, particularly in collaboration with teams in Sri Lanka and Bangladesh. Categorise accounts into Platinum, Gold, Silver and Bronze and build a Menu of services for driving suitable outcomes and drive P&L for account management. Team Management Manage and mentor a team of 4 Key Account Managers working across South Asia. Ensure high levels of team performance through structured coaching, performance tracking, and professional development. Promote cross-learning and collaboration across the region. Key Account Management Build and maintain senior-level relationships with key schools, school groups, and educational networks in focus countries. Serve as the point of escalation for critical accounts and work with internal stakeholders to ensure exceptional service delivery. Support team members in creating, implementing, and monitoring Account Development Plans with clearly defined goals and KPIs. Customer Retention & Growth Oversee the planning and execution of retention strategies for top-tier accounts. Identify and implement opportunities for account growth through tailored solutions and value-added services. Monitor customer satisfaction and lead initiatives to improve engagement and loyalty. Collaboration with In-Country Teams Partner with in-country teams in Sri Lanka and Bangladesh to align regional account strategies and share best practices. Provide strategic input and occasional operational support to ensure consistency of service and customer experience across the region. Work closely with the K12 and CIE teams on ILA and A&A lead conversions and GTM Data & Reporting Ensure that account-related activities, pipelines, and progress metrics are accurately recorded in CRM systems. Provide timely and insightful reporting to the Head of Schools English and other stakeholders. Use data to drive decision-making and continuous improvement within the team. Stakeholder Management Act as a liaison between the Key Account Management function and cross-functional teams, including Marketing, Operations, Exams Delivery, and Product. Represent the Schools English team in regional and global forums, contributing to strategic planning and innovation. Qualifications & Experience Essential: Bachelor's degree or equivalent; preference for Business, Education, or related fields. Minimum 7 years of experience in account management, customer success, or business development, with at least 2 years in a leadership role. Experience managing key accounts or partnerships in the education or services sector. Proven track record of achieving commercial and customer satisfaction targets. Strong communication, stakeholder engagement, and team leadership skills. Desirable: Familiarity with the education and examinations sector in South Asia. Experience collaborating in multi-country or regional roles. Advanced degree or MBA is a plus. Skills & Competencies Strategic Thinking & Commercial Acumen Leadership & Team Development Stakeholder & Relationship Management Customer-Centric Mindset Project & Performance Management Strong Communication & Negotiation Skills Proficiency with CRM tools (e.g., Salesforce) and data analysis platforms Travel Requirements Regular travel within India and South Asia Show more Show less

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6.0 - 10.0 years

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Chennai, Tamil Nadu, India

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Location Chennai - Tamil Nadu, India Pacesetting. Passionate. Together. HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special-purpose vehicles with its Lifecycle Solutions business group. HELLA has around 36,000 employees at more than 125 locations worldwide and generated consolidated sales of € 6.3 billion in the fiscal year 2021/2022. YOUR TASKS Work collaboratively in cross functional teams and globally support the series development in the field of vibration and thermomechanical simulations of opto-mechatronic systems. Able to take the responsibility to initiate, execute and evaluate simulations in collaboration with developers with the goal of shortening the development process due to feasibility studies and assessments of components and systems on the vibration field. On the thermomechanical topic and in close coordination with our international simulation team, you are responsible for multi-domain simulations to ensure the reliability of our products against mechanical environmental tests. Responsible for simulation reports and for the clear explanation to the development team so that a baseline is possible for further decisions. Contribute to customer communication and can have a clarifying and de-escalating effect with your expertise. Develop the interface to the laboratory to improve the correlation process. Analyze and anticipate future customer requirements and strategically develop new simulation methods or help to develop existing ones. Collect the feedback from the simulation experts worldwide and increase the efficiency of the simulation processes by improving the degree of automation in a process-oriented manner. Responsible for basic research and pilot applications to develop new simulation approaches that give HELLA a competitive advantage and drive the process rollout in the Product Center. Responsible for documentation and for training and coaching international locations. Your Qualifications Education - BE/BTech or above Experience – 6 to 10 Years of professional experience with simulation techniques in the automotive sector. Should have deep knowledge in the field of structural simulation includes aspects such as Elastomechanics, Vibration dynamics, and Thermos-mechanics using Hyper Works and ABAQUS. Extensive experience in programming built-in tools within Altair Hyper Works. Experience in moderation and communication experience in technical exchanges with international development teams and OEMs. Ability to demonstrate analytical and strategic thinking skills, maintain a structured work approach, and exhibit assertiveness. Should maintain a team-oriented working style and possess the ability to guide team members. Take the opportunity to reveal your potential within a global company that offers you the best possible conditions for progressing in your career. Please send us your application through our careers portal, citing reference number req16492. HELLA India Automotive Pvt Ltd. Gokulakrishnan Vijayakumar Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Directly assists the Call Center Manager in organizing and directing the day-to-day activities related to the operation of the Call Center. Assists in managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics Responsibilities Assists in determining call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Assists in maintaining and improving call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. Assists in accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Assists in driving improvements in overall service levels, transactional efficiencies and cost management. Provide leadership to front line Supervisors, ensuring operational and coaching practices are implemented and updated as needed to drive performance results and employee development. Assists in identifying creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Assists in driving continuous improvement through trend reporting analysis and metrics management Offers new ideas and suggestions for improvement. Assists in identifying and implementing new practices and processes that are “best in field". Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority. Confers with reporting manager on complex or unusual situations. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization. Ensures 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether internal to iQor or customer specific. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Understands and embraces the business and call center operations strategic direction. Performs other duties as assigned. Skills Requirements 3 or more years of call center experience in collections/sales/customer service/technical support. 1 or more years of managing supervisors experience. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

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2.0 - 5.0 years

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New Delhi, Delhi, India

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Job Description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. International Wealth and Personal Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Personal Banking provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. Role Purpose The bank primarily depends on the asset products (Mortgage, PIL, LAS, LAM, etc) to build its assets business. The assets business is extremely technical and with each region of India operating under different local regulations. Accordingly, The Branch assets specialist is a subject matter expert is needed for the fulfillment of asset product applications sourced by RMs building a support system to ensure seamless processing of these applications within the system. It involves interaction with various stakeholders both within HSBC and outside of HSBC ( Risk Team, Builders, Societies etc) Principal Accountabilities Impact on the Business / Function Responsible for Asset product disbursals of the Branch Back-end support to Branch RMs in the e-2-e process of sourcing to disbursal of any asset product applications. Effective co-ordination with internal & external stakeholders eg, CRU, CCR, INM, legal, etc… Regular monitoring of status of logged in applications. Customers / Stakeholders Internal - CCR, CRU, LGA, INM & Branch staff Leadership & Teamwork Developmental & coaching intervention for the branch RMs Effective co-ordination with all stakeholders Identify cross-sell opportunities for other product lines and sell / refer these to the RMs Operational Effectiveness & Control Discrepancy rates in applications Fraud control Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges The Asset Specialist will play a crucial & challenging role in increasing business & Staff Activation of the branches. With branch staff having limited expertise in handling complex Asset product applications, the incumbent will also play the role of a coach & mentor for the RMs. The role holder will need to display effective working capabilities in handling these challenges in a dynamic environment. Role Context The assets business accounts for major share of INM’s retail lending portfolio. It has been identified as an area of focus and is expected to be a key contributor to profitability going forward. The branch sourced assets products are expected to contribute 50-70% of monthly disbursals. A strong and effective specialist role will need to be in place to ensure that this source of business is not at risk. By participating in all aspects of the sales process, the incumbent of this position will be a key contributor to the achievement of these targets. Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Primary responsibility for them is to help Relationship Manager achieve KPI targets by ensuring seamless asset product disbursals The incumbent would effectively carry the direct accountability for achieving assets disbursals of the Branch reporting directly into the BM. Requirements Graduate with 2 to 5 years of experience Knowledge / Experience Demonstrate behaviours consistent with HSBC Values Proven adherence to controls and compliance with no significant breaches Market/Competition Product Knowledge In depth understanding of the bank’s assets sourcing and disbursal process Skills Organising skills & Problem solving skills Useful Link Link to Careers Site: Click HERE You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India Show more Show less

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10.0 years

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Delhi, India

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Job Description Middle Office, as part of Corporate and Investment Banking Operations, offers an exciting opportunity to support a diverse array of external and internal businesses. This role provides exceptional operational processing capabilities across all asset classes. The Regulatory Controls Team plays a crucial role in the comprehensive implementation of Regulatory Trade Reporting within the Equities Operations Group, ensuring compliance and efficiency in operations. As a Vice President in the Regulatory Controls Team within Middle Office, you will be responsible for the full end-to-end implementation of Regulatory Trade Reporting in the Equities Operations Group. You will lead remediation initiatives, manage regulatory queries, and represent the team in senior control forums, providing an opportunity to enhance your leadership and analytical skills in a dynamic environment. Job Responsibilities Monitoring existing controls and implementing new controls across various regulations (CFTC, MIFID, EMIR, HKMA, ASIC etc.) for EDG, Prime, and Cash Equities business. Leading remediation initiatives in partnership with the technology team to address reporting data quality issues. Governing and monitoring key regulatory metrics. Improving reporting quality through various completeness and accuracy checks via centrally coordinated controls testing activities. Managing external regulator and internal compliance queries, reviews, and testing. Representing on Senior Control Forums. Escalating issues and errors. Reviewing and signing off on attestations. Analyzing requirements, testing, and conducting post-go-live checks for new regulations, changes to existing regulations, strategic system transformation, migrations, and NBIAs. Managing vendor relationships. Planning budget allocations. Required Qualifications, Skills And Capabilities Previous experience in the Financial Services industry with strong understanding of Equity Derivatives products Strong understanding of Dodd Frank CFTC Trade Reporting and EMIR Trade Reporting Excellent Business Analysis skills to drill down the complex Regulatory Reporting requirements for multiple jurisdictions Excellent problem solving skills in order to identify, understand and address operational and technical issues Strong product knowledge; thorough understanding of the end to end transaction cycle for derivative products CA/ MBA/graduate with 10 years’ experience in operations. Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge. Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project Flexibility for travel to region ( APAC / EMEA / Americas) for period of 2-3 months within short notice in case of business requirements. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

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5.0 years

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Noida, Uttar Pradesh, India

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This function is responsible for Managing billing and/or collection team(s) for optimum reduction AR Days and/or FBNS and working with payers to improve or maintain cash goals set. Position in this function manages staff performance and ensures that the business meets the KPI expectations. The position carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of organization and carries out the Vision and Mission of the organization. Primary Responsibilities Ensure that his/her subordinates are developed to become successful in their given or potential role, thus coaching and mentoring is very important. Minimum requirement is to coach your staff at least twice a month for mid and top performer. Bottom performer or your focus people should have minimum of one a week coaching session Conduct daily and weekly huddle to discuss strategy to address performance or challenges, provide update and to drive performance. Agenda should be prepared prior to the meeting and meeting should always be documented Attendance and Schedule Adherence - Ensure that subordinates are reporting on time and on the days that they have shift. The supervisor should be able to drive attendance always including punctuality and break schedule compliance Update all required data as needed based on company requirement (MyGPS, EWS, LH, Allsec, CLL, Peoplesoft, etc.) Inventory management including allocation. Ensuring inflow and outflow are properly managed and monitored based on capacity. Provide trends and action plan including burn down plan if sudden surge in volume or decreased capacity due to shrinkage Respond to query and escalations then provide feedback to business partners. Deep dive should be conducted and shared with leaders, TAT 24 hrs. This should include action plan for the specific person/issue and how this will be prevented in the future Ensures that the agents are aware of their performance (daily, weekly and monthly progress). Performance scorecard should be reviewed at least twice a month. So agents are aware of where they stand Review audit markdown and conduct error analysis and process related coaching including root cause analysis Ensure rebuttals are done when necessary and submitted in a timely manner Complete internal audits on a timely manner as deemed required Review adjustment requests and approve those which are valid for write-off Complete your own production required by your processes. Minimum of 40 accounts per month Ensure accurate documentation of coaching sessions provided and attended. This should be uploaded in ORBIT. This includes but not limited to performance, behavior coaching and retention conversations Ensure accuracy of all data and report submitted including End of Day report Update dashboards, trackers, business review files, scorecard in a timely manner, when needed Ensure performance boards are updated daily and agents has visibility on it Attend scheduled meeting, training and calibration sessions Provides purposeful and actionable development feedback to direct reports and monitors to support their performance improvement. If, after the action items of the development plan do not yield the desired positive results in the agreed upon timeframe, a CAP is initiated in accordance to Optum policies and practices Study trends and analysis on team performance and be able to device SMART action plan to address team/ individual challenges Ensure own and subordinate adherence to company policies and procedures. Strict implementation should be reinforced. Issue corrective action as deemed necessary Request needed learning from the trainers or SMEs, Leads and process experts Drive meal adherence 98% (PHL only) and manage utilization at 71.42% for PH and 75.78% for IND the least Provide floor/virtual support to ensure that agents are assisted real time Complete accountability of the team’s performance and actions Create career pathing for the subordinate you manage Create your succession plan Drive compliance and success of Vital signs, Bright ideas, engagement activities and other company/process initiatives Any additional task that maybe required from the process he/she belongs to Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Ability to undergo process training and pass ramp certification 5+ years of experience in Hospital Revenue Cycle Management 5+ years of management/leadership experience Working knowledge of medical terminology Thorough understanding of insurance policies and procedures Basic computer skills, must understand Excel Proven excellent written and verbal communication Demonstrated high sense of responsibility and accountability; Takes ownership and initiative Demonstrated ability to think and act; decisiveness, assertiveness, with ability to achieve results quickly Demonstrated excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; Ability to elicit cooperation from a variety of resources Proven to be adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities Demonstrated professional demeanor and positive attitude; customer service orientation Demonstrated ability to learn, understand, and apply new technologies, methods, and processes Demonstrated ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of Optum Leadership, as required Demonstrated ability to be a self-starter and work independently to move projects successfully forward Demonstrated ability to work with a variety of individuals in managerial and staff level positions Demonstrated personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum and our client organization(s) Demonstrates a positive leadership shadow by shaping positive behaviors in areas of influence, building integrity, influencing our values and creating a healthy, high-performance environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less

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8.0 - 12.0 years

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Noida, Uttar Pradesh, India

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Key Responsibility Areas Including Preferred Skills And Experience AR accountabilities – credit management, cash allocation, cash flow forecasting, debt management and collections, bank reconciliations Responsible for Client and Broker Relationship Management Dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related. Should be able to work on strict deadlines to manage client expectation Daily work allocation and first pass accuracy of process worked for quality assurance Prepare and share weekly reports/ update on the health of the process to client Work with Manager to manage escalation, prepare RCA and its documentation Provide coaching and feedback, conduct appraisal to team members to enable them to improve their performance Help managers in building a strong cross training framework along with SOPs Competencies Working knowledge of credit control, cash allocation Good level of knowledge of Insurance Finance and Accounts. London market knowledge is mandatory Strong Communication Skills (Verbal and Written) Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Good decision making/analytical skill Ability to prioritize & multi-task and exhibits meticulous attention to detail Eligibility Criteria B.Com pass or B.Com Hons graduate/Any Finance Graduate Minimum 8-12 years of experience in Accounts Receivable /Finance and Accounting (preferably in cash and collection) Min 3 years of Team handling experience on papers Show more Show less

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6.0 - 9.0 years

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Kolkata, West Bengal, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Product Owner - TD Senior Consultant Opportunity Transformation Delivery @ EY provides a rewarding career targeted toward becoming a professional in complex business, technology, and infrastructure transformations. If you have a passion for rallying together with a team to solve the most complex challenges in today’s marketplace, come join our dynamic TD team! Our team is looking for a Scrum Master to support the range of clients we serve. Responsibilities Develop and maintain a clear vision and strategy for the data analytics and reporting squad. Manage the product lifecycle from conception to launch, including defining the product roadmap and release plans. Take accountability and responsibility of managing the product backlog and define Epics -> Features -> Stories to build a robust backlog Prioritize the product backlog by evaluating the value and ROI of features and tasks, ensuring alignment with business and milestone goals. Collaborate with stakeholders to gather and refine requirements and translate them into actionable user stories for the development team. Understand and leverage the technology stack used in product development to make informed decisions and guide the team. Maintain a deep knowledge of software development processes and methodologies, with a focus on Agile and Scrum, to facilitate efficient and effective product development. Act as the primary liaison between the development team and stakeholders, ensuring clear communication and understanding of the product vision and goals. Lead the data analytics and reporting track, ensuring that the product meets the needs of users and delivers actionable insights. Drive continuous improvement of the product through data-driven decision-making and user feedback. Ensure that the product complies with regulatory standards and best practices Education Graduates / BE - B. Tech / MCA Certification CSPO/PSPO (plus) To qualify for the role, you must have Strong 6-9 years of experience in Agile delivery methodologies Knowledge of one more industry standard Agile PM tool – Jira/confluence Knowledge of an agile framework or method (i.e. Scrum, Kanban, SAFe) Demonstrated excellent oral and written communication skills Flexible to work in US time zones Specialized experience in any of the below Key Areas – Data (Analytics, Data Science or Data management) Good to have Experience working with Agile Transformation Project Understanding of waterfall methodologies Flexible to work in US and UK time zone What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies and the work we do with them is as varied as they are. You get to work on inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career Freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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Exploring Coaching Jobs in India

The coaching job market in India is thriving with a demand for professionals who can guide and mentor individuals or teams towards achieving their goals. Coaching roles can be found in various industries such as education, sports, business, and personal development. If you are considering a career in coaching, here is a detailed guide to help you navigate the job landscape in India.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Pune

These cities are known for their active hiring in coaching roles across different sectors.

Average Salary Range

The average salary range for coaching professionals in India varies based on experience and expertise. Entry-level coaching positions may offer a salary between INR 2-5 lakhs per annum, while experienced professionals can earn anywhere from INR 8-20 lakhs per annum.

Career Path

In the coaching field, a typical career progression may look like: - Junior Coach - Coach - Senior Coach - Head Coach - Director of Coaching

As you gain experience and expertise, you can move up the ranks and take on more leadership roles within organizations.

Related Skills

In addition to coaching skills, professionals in this field are often expected to have or develop the following skills: - Communication skills - Empathy - Leadership skills - Problem-solving abilities - Mentoring skills

Interview Questions

  • What motivated you to pursue a career in coaching? (basic)
  • How do you handle conflicts within a team you are coaching? (medium)
  • Can you share a successful coaching experience and what you learned from it? (medium)
  • How do you stay updated with the latest coaching techniques and trends? (advanced)
  • How would you approach coaching a team with diverse personalities and skill sets? (medium)
  • What strategies do you use to set achievable goals for your clients? (medium)
  • How do you measure the success of your coaching sessions? (basic)
  • Can you give an example of a time when you had to adapt your coaching style to suit a particular individual's needs? (medium)
  • How do you handle clients who are resistant to change or feedback? (medium)
  • What do you think are the key qualities a good coach should possess? (basic)
  • How do you maintain confidentiality and trust in your coaching relationships? (medium)
  • How do you handle a situation where a client is not making progress towards their goals? (medium)
  • Can you describe a time when you had to provide tough feedback to a client? How did you approach it? (medium)
  • How do you ensure ongoing professional development as a coach? (medium)
  • What ethical considerations do you keep in mind while coaching individuals? (medium)
  • How do you approach building rapport with new clients? (basic)
  • Can you share a challenging coaching situation you faced and how you resolved it? (medium)
  • How do you tailor your coaching approach based on the unique needs of each client? (medium)
  • What strategies do you use to help clients overcome limiting beliefs? (medium)
  • How do you handle situations where a client's goals are unrealistic or unattainable? (medium)
  • Can you explain a time when you had to deal with a difficult client and how you managed the situation? (medium)
  • How do you ensure accountability and commitment from your clients? (medium)
  • Can you provide examples of how you have helped clients achieve sustainable change through coaching? (medium)
  • How do you evaluate the effectiveness of your coaching programs? (medium)
  • What do you do to maintain a healthy work-life balance as a coach? (basic)

Closing Remark

As you explore opportunities in the coaching field in India, remember to showcase your passion for helping others grow and achieve their goals. Prepare thoroughly for interviews by honing your coaching skills and demonstrating your ability to connect with clients effectively. With dedication and perseverance, you can carve a successful career path in the rewarding field of coaching. Good luck!

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