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12.0 years

0 Lacs

nagpur, maharashtra, india

On-site

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: React.js, Node.js, TypeScript, CDNs Forbes Advisor is Looking for: Company Description At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description Job Overview: We are seeking a highly skilled Senior Fullstack Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities Technical Ownership: Design and architect complex, scalable full-stack solutions across multiple teams and systems. Hands-on Development: Write clean, maintainable, and efficient code primarily in React (frontend) and Node.js (backend). Cross-Functional Collaboration: Work with product, design, QA, and DevOps to drive alignment and deliver business value. Code & Design Reviews: Set and enforce coding standards, review code regularly, and guide design discussions. Scalability & Performance: Optimize applications for speed, efficiency, and scalability across services and UIs. Mentorship: Guide and upskill senior/staff engineers and engineering leads. Drive best practices and continuous learning. Tech Strategy: Contribute to long-term technology vision, evaluate new tools/frameworks, and de-risk architectural decisions. DevOps and CI/CD: Collaborate on infrastructure automation, deployment pipelines, and observability practices. Security & Compliance: Ensure engineering outputs meet high standards of security, data privacy, and compliance (e.g., GLBA, GDPR,CCPA etc). Must have experience requirements: Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of software engineering experience, including 7+ years in full-stack development. Deep expertise in React, Node.js, and TypeScript. Proven experience architecting complex systems and influencing tech direction at scale. Solid understanding of data structures, system design, API design, and microservices. Experience with cloud-native apps, containers, and DevOps workflows. Strong communication, mentorship, and leadership-by-influence skills. Tech Stack: Frontend: React, Redux/Context API, TypeScript, Tailwind/CSS-in-JS Backend: Node.js, Express/Nest.js, TypeScript API: REST, GraphQL Database: PostgreSQL, MongoDB, Redis Infra/DevOps: Docker, Kubernetes, GitHub Actions, AWS/GCP Testing: Jest, Cypress, React Testing Library, Supertest Leadership & Team: Proven experience in coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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12.0 years

0 Lacs

kanpur, uttar pradesh, india

On-site

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: React.js, Node.js, TypeScript, CDNs Forbes Advisor is Looking for: Company Description At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description Job Overview: We are seeking a highly skilled Senior Fullstack Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities Technical Ownership: Design and architect complex, scalable full-stack solutions across multiple teams and systems. Hands-on Development: Write clean, maintainable, and efficient code primarily in React (frontend) and Node.js (backend). Cross-Functional Collaboration: Work with product, design, QA, and DevOps to drive alignment and deliver business value. Code & Design Reviews: Set and enforce coding standards, review code regularly, and guide design discussions. Scalability & Performance: Optimize applications for speed, efficiency, and scalability across services and UIs. Mentorship: Guide and upskill senior/staff engineers and engineering leads. Drive best practices and continuous learning. Tech Strategy: Contribute to long-term technology vision, evaluate new tools/frameworks, and de-risk architectural decisions. DevOps and CI/CD: Collaborate on infrastructure automation, deployment pipelines, and observability practices. Security & Compliance: Ensure engineering outputs meet high standards of security, data privacy, and compliance (e.g., GLBA, GDPR,CCPA etc). Must have experience requirements: Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of software engineering experience, including 7+ years in full-stack development. Deep expertise in React, Node.js, and TypeScript. Proven experience architecting complex systems and influencing tech direction at scale. Solid understanding of data structures, system design, API design, and microservices. Experience with cloud-native apps, containers, and DevOps workflows. Strong communication, mentorship, and leadership-by-influence skills. Tech Stack: Frontend: React, Redux/Context API, TypeScript, Tailwind/CSS-in-JS Backend: Node.js, Express/Nest.js, TypeScript API: REST, GraphQL Database: PostgreSQL, MongoDB, Redis Infra/DevOps: Docker, Kubernetes, GitHub Actions, AWS/GCP Testing: Jest, Cypress, React Testing Library, Supertest Leadership & Team: Proven experience in coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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12.0 years

0 Lacs

nashik, maharashtra, india

On-site

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: React.js, Node.js, TypeScript, CDNs Forbes Advisor is Looking for: Company Description At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description Job Overview: We are seeking a highly skilled Senior Fullstack Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities Technical Ownership: Design and architect complex, scalable full-stack solutions across multiple teams and systems. Hands-on Development: Write clean, maintainable, and efficient code primarily in React (frontend) and Node.js (backend). Cross-Functional Collaboration: Work with product, design, QA, and DevOps to drive alignment and deliver business value. Code & Design Reviews: Set and enforce coding standards, review code regularly, and guide design discussions. Scalability & Performance: Optimize applications for speed, efficiency, and scalability across services and UIs. Mentorship: Guide and upskill senior/staff engineers and engineering leads. Drive best practices and continuous learning. Tech Strategy: Contribute to long-term technology vision, evaluate new tools/frameworks, and de-risk architectural decisions. DevOps and CI/CD: Collaborate on infrastructure automation, deployment pipelines, and observability practices. Security & Compliance: Ensure engineering outputs meet high standards of security, data privacy, and compliance (e.g., GLBA, GDPR,CCPA etc). Must have experience requirements: Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of software engineering experience, including 7+ years in full-stack development. Deep expertise in React, Node.js, and TypeScript. Proven experience architecting complex systems and influencing tech direction at scale. Solid understanding of data structures, system design, API design, and microservices. Experience with cloud-native apps, containers, and DevOps workflows. Strong communication, mentorship, and leadership-by-influence skills. Tech Stack: Frontend: React, Redux/Context API, TypeScript, Tailwind/CSS-in-JS Backend: Node.js, Express/Nest.js, TypeScript API: REST, GraphQL Database: PostgreSQL, MongoDB, Redis Infra/DevOps: Docker, Kubernetes, GitHub Actions, AWS/GCP Testing: Jest, Cypress, React Testing Library, Supertest Leadership & Team: Proven experience in coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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10.0 years

0 Lacs

india

On-site

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Technical Lead to join our team. Our Engineering & Data Management function design, build and deploy software products for a wide range of financial market clients with a primary focus on the fund data value chain. Our agile teams come together as global solution providers using the latest tools and innovative techniques. Your Key Responsibilities As a Technical Lead Will Include Providing technical direction and leadership across product development and release cycles. Designing and developing web-based applications integrated with backend systems using modern frameworks. Maintaining and evolving system architecture, ensuring performance, scalability, and security. Leading code reviews, coaching developers, and enforcing development best practices. Collaborating with cross-functional teams to deliver client-focused solutions and manage system alerts. Driving adoption of AI tools and practices to enhance development efficiency and innovation. You will need the following experience and skills to join us as a Technical Lead: You must have at least 10 years of experience with PHP and Laravel, with deep expertise in object-oriented design. You will have strong proficiency in Vue3, HTML, CSS, JavaScript, and experience with Redis and MySQL. You should be confident working with RESTful APIs, JSON/XML, and Azure-based development and delivery. You will bring hands-on experience with Agile methodologies and modern DevOps tooling like Azure DevOps and NuGet. You must have prior experience working extensively with AI tools such as Devin, Replit, and Co-pilot. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity & maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access Apply today for immediate consideration and we will endeavour to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

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1.0 - 3.0 years

3 - 7 Lacs

bengaluru

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years.

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5.0 years

0 Lacs

india

Remote

Sucess Coach in Venture Capital & Private Equity (Freelance & Online) About Emeritus/Eruditus: Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann . About the Programme The Venture Capital and Private Equity Programme (VCPE) by ISB Executive Education is a 22-week online programme designed for professionals with 5+ years of experience who aspire to build or advance their careers in VC and PE. The curriculum covers deal structuring, valuation, due diligence, portfolio management, exit strategies, and leadership skills —preparing participants to thrive in India’s growing investment ecosystem. Participants engage in interactive masterclasses, real-world case studies, capstone projects, and live discussion sessions while earning ISB Executive Alumni Status on completion. Engagement details: Indian School of Business (Executive Education) 📍 Location: Remote/Virtual | 🌐 Engagement Type: Part-time (Contractual) 📅 Programme Duration: 1 Week Orientation + 22 Module Weeks 🗓️ Start Date: 27 September 2025 | End Date: 14 April 2026 About the Success Coach As a Success Coach , you will play a pivotal role in ensuring participants’ success throughout their learning journey. Acting as a mentor, facilitator, and programme guide, you will foster engagement, encourage peer learning, provide feedback, and help participants connect theory to practice. This is an excellent opportunity for mid-senior professionals, industry practitioners, and business leaders to share their expertise, engage with diverse learners, and contribute to shaping the next generation of investment leaders. Key Responsibilities: Orientation (Week 1): Lead introductory calls with participants. Conduct peer introductions and ice-breaking sessions to build community. Programme Weeks (22 Weeks including Capstone): Facilitate weekly group discussions and occasional masterclasses, covering programme content, case studies, and assignments. Monitor discussion boards and emails ; guide and respond to participant queries. Review and mark select assignments, including Capstone projects (Complete/Incomplete basis). Provide constructive feedback on discussions and activities. Moderate conversations to ensure productive and ethical engagement. Engagement & Mentorship: Encourage collaboration among participants through calls, chat groups, and networking opportunities. Act as a mentor—providing academic and professional guidance when required. Share practical insights and real-world applications from your industry experience. Programme Management: Work closely with the Programme Delivery Manager to track learner progress, assignment submissions, and participant feedback. Provide input on content effectiveness and suggest improvements. Success Coach Profile Requirements: We are looking for a practitioner who meets the following criteria: Background: Mid-senior professionals with experience in venture capital, private equity, investment banking, corporate finance, or entrepreneurship. Experience: 8–20 years of relevant work experience preferred; exposure to mentoring, teaching, or coaching is an advantage. Skills: Strong facilitation and communication skills. Ability to simplify complex investment/finance concepts for diverse learners. Empathy, patience, and a learner-centric approach . Comfort with online platforms, discussion boards, and virtual engagement . Why Join as a Success Coach? Be part of a globally recognized programme by ISB Executive Education. Mentor ambitious professionals in the VC/PE space and expand your own network. Gain visibility as a thought leader and practitioner while engaging with a high-calibre peer group. Contribute to shaping India’s investment talent pipeline. 🔗 If you are passionate about venture capital, private equity, and mentorship , and wish to make an impact as a Success Coach, we would love to hear from you. 📩 Please share your updated profile/LinkedIn with us for consideration. How to Express Interest To nominate yourself or recommend a qualified expert, please share: Updated resume or speaker bio A short note (or video) outlining your experience with any of the topics of your choice. Any prior speaking engagements or published work (optional) Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws

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20.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Position Summary... Walmart is looking for a passionate Platform and SRE leader with deep experience in platform products and site reliability engineering and solutions to work across multiple organizations and platform teams to innovate, build and help in product adoption.Walmart is looking for a passionate Platform and SRE leader with deep experience in platform products and site reliability engineering and solutions to work across multiple organizations and platform teams to innovate, build and help in product adoption. What you'll do... About Team: Walmart's Global Tech Platform, Platform Service Delivery and Operations Building the right technology foundation for Infrastructure & platforms is vital to success at the scale of Walmart. Our team builds and maintains the foundational technologies that support the tech organization. Included in this are data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure. All of these products and services are supported by scalable and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers. Team deliver a resilient, scalable and efficient platform that powers Walmart next retail disruption. PSDO aimed to improve the overall platform services SLO/SLIs, reducing the recovery time for services to provide reliable services to the customers. The organization envision to build SRE tools and processes to make the production operations and management easier and intuitive to the developers and application teams. The teams adopts best of breed technologies including AI, ML, Observability tools to drive fewer, smaller and less impactful incidents What you'll do: Provide Product Evangelism, Engineering in Site Reliability space and building support organization leadership and vision. Employs best product management methodologies with deep understanding of customers’ requirements, customer experience, identify and fill product gaps and generate new ideas that grow adoption, improve customer experience and drive business growth Provide high level strategy and framework to apply across portfolio of SRE products in evaluating, building and managing the products. Collaborate with platform engineering teams and drive platform services and delivery with defined SLO/SLI targets Act as brand ambassador of all the SRE products and drive adoption by providing solutions leveraging platform products across all walmart segments Build strong relationship with walmart different business segments, provide consulting and adoption services throughout the application development life cycle Responsible for providing right architectural advises, best practices in product adoption, help in accelerate application development. Build architectural POC, patterns and blueprints in SRE tools and frameworks working with engineering team and enterprise architecture teams which can be reused and deployed across different business segments. Shape the strategic direction of the Support Center of Excellence (Product Support) organization Set, define and implement best practices and industry standards to constantly raise the quality bar for Support and Operations of Platform Products Liaise with leadership to make decisions for operational activities and set strategic goals and define the direction for the organization Evaluate overall performance by gathering, analyzing and interpreting data and metrics Focus on generating intellectual property assets on operational support models, tools and techniques implemented What you'll bring: 20+ years of experience in platform and cutting edge product development space with good technology, consulting and product knowledge. Deep expertise in platform product development, Site Reliability Engineering, defining, designing and building SRE tools to aid in production operations and management. Strong hands-on knowledge in technology & product leader in conceptualizing, incubating and building at least few platform products in the tier 0/1 products like API Gateway, SSO Solution, Edge Solutions, Telemetry solutions, Containerization solutions, Streaming and big data in private and public cloud environment. Strong technical background with the capability of having product design conversation with the engineering team and providing strategic thought leadership in shaping the product roadmap Experience in building large-scale high available resilient platform products leveraging private and public data centre in cloud native pattern that represent broad strategic initiatives. Sound understanding of architecturally significant requirements and patterns in implementation of high availability, resilient, high performance and scalable solutions. Experience in setting up large scale support and operations team with well-defined processes to support internal developers/teams and external customers. Proven work experience overseeing, strategizing, and optimizing all aspects of software/systems support management including staffing, shift operations, products, technology etc. Expertise in developing/enhancing the key support metrics to measure the effectiveness of the team members, processes, operations to achieve higher developer satisfaction and customer CSAT/NPS scores. Experience in hiring, coaching and managing a team of high potential platform, product & support engineers. Excellent interpersonal skills, good with people, ability to negotiate and drive difficult conversation in influencing the product adoption. Experience working in a fast-paced, results-oriented environment in managing technology-intensive, time-sensitive, geographically dispersed product support organization across multiple locations and multiple domains. Proven ability to manage ambiguity and preparedness to get things done. Our ideal candidate is energetic; self-motivated individual focused on solving customer problems. He/she is someone who thrives in a fun, fast-paced, dynamic, start-up-like environment. Should have deep interest and passion for technology Should be enthusiastic and excited about cloud computing and its impact on solving business problems at scale Should have strong problem solving, analytical, decision-making, communication, and interpersonal skills and should be a team player. Should have strong consulting and relationship skills to build long lasting relationships with Walmart business and technology teams. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and7 years’ experience in software engineering or related area. Option 2: 9 years’ experience in software engineering or related area. 4 years' supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area. Primary Location... G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2250728

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12.0 years

0 Lacs

greater bhopal area

On-site

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: React.js, Node.js, TypeScript, CDNs Forbes Advisor is Looking for: Company Description At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description Job Overview: We are seeking a highly skilled Senior Fullstack Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities Technical Ownership: Design and architect complex, scalable full-stack solutions across multiple teams and systems. Hands-on Development: Write clean, maintainable, and efficient code primarily in React (frontend) and Node.js (backend). Cross-Functional Collaboration: Work with product, design, QA, and DevOps to drive alignment and deliver business value. Code & Design Reviews: Set and enforce coding standards, review code regularly, and guide design discussions. Scalability & Performance: Optimize applications for speed, efficiency, and scalability across services and UIs. Mentorship: Guide and upskill senior/staff engineers and engineering leads. Drive best practices and continuous learning. Tech Strategy: Contribute to long-term technology vision, evaluate new tools/frameworks, and de-risk architectural decisions. DevOps and CI/CD: Collaborate on infrastructure automation, deployment pipelines, and observability practices. Security & Compliance: Ensure engineering outputs meet high standards of security, data privacy, and compliance (e.g., GLBA, GDPR,CCPA etc). Must have experience requirements: Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of software engineering experience, including 7+ years in full-stack development. Deep expertise in React, Node.js, and TypeScript. Proven experience architecting complex systems and influencing tech direction at scale. Solid understanding of data structures, system design, API design, and microservices. Experience with cloud-native apps, containers, and DevOps workflows. Strong communication, mentorship, and leadership-by-influence skills. Tech Stack: Frontend: React, Redux/Context API, TypeScript, Tailwind/CSS-in-JS Backend: Node.js, Express/Nest.js, TypeScript API: REST, GraphQL Database: PostgreSQL, MongoDB, Redis Infra/DevOps: Docker, Kubernetes, GitHub Actions, AWS/GCP Testing: Jest, Cypress, React Testing Library, Supertest Leadership & Team: Proven experience in coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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12.0 years

0 Lacs

kochi, kerala, india

On-site

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: React.js, Node.js, TypeScript, CDNs Forbes Advisor is Looking for: Company Description At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description Job Overview: We are seeking a highly skilled Senior Fullstack Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities Technical Ownership: Design and architect complex, scalable full-stack solutions across multiple teams and systems. Hands-on Development: Write clean, maintainable, and efficient code primarily in React (frontend) and Node.js (backend). Cross-Functional Collaboration: Work with product, design, QA, and DevOps to drive alignment and deliver business value. Code & Design Reviews: Set and enforce coding standards, review code regularly, and guide design discussions. Scalability & Performance: Optimize applications for speed, efficiency, and scalability across services and UIs. Mentorship: Guide and upskill senior/staff engineers and engineering leads. Drive best practices and continuous learning. Tech Strategy: Contribute to long-term technology vision, evaluate new tools/frameworks, and de-risk architectural decisions. DevOps and CI/CD: Collaborate on infrastructure automation, deployment pipelines, and observability practices. Security & Compliance: Ensure engineering outputs meet high standards of security, data privacy, and compliance (e.g., GLBA, GDPR,CCPA etc). Must have experience requirements: Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of software engineering experience, including 7+ years in full-stack development. Deep expertise in React, Node.js, and TypeScript. Proven experience architecting complex systems and influencing tech direction at scale. Solid understanding of data structures, system design, API design, and microservices. Experience with cloud-native apps, containers, and DevOps workflows. Strong communication, mentorship, and leadership-by-influence skills. Tech Stack: Frontend: React, Redux/Context API, TypeScript, Tailwind/CSS-in-JS Backend: Node.js, Express/Nest.js, TypeScript API: REST, GraphQL Database: PostgreSQL, MongoDB, Redis Infra/DevOps: Docker, Kubernetes, GitHub Actions, AWS/GCP Testing: Jest, Cypress, React Testing Library, Supertest Leadership & Team: Proven experience in coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5.0 years

0 Lacs

gurugram, haryana, india

Remote

Job Profile : SAS Analyst Job Locations : Gurgaon/ Pune/Bangalore – Remote for excellent candidate Immediate Joiners Required – Immediate - 1st week September joiners Note :- Should not have appeared for any interview with EXL in the past 3 months Posted by: Athena Executive Search and Consulting on behalf of our client EXL OVERVIEW EXL (NASDAQ: EXLS) is a global leader in operations management and analytics, helping businesses achieve sustainable growth, profitability, and digital transformation. With more than 24,000 professionals worldwide, EXL partners with leading organizations in insurance, healthcare, banking and financial services, utilities, retail, travel, transportation, and logistics. Through analytics, automation, consulting, and industry expertise, EXL delivers innovative, technology-driven solutions that enhance operations, improve data-driven decision-making, elevate customer satisfaction, and manage risk and compliance. ROLE SUMMARY We are looking for an experienced professional to lead Decision Analytics projects with strong technical expertise in SAS (9.4 & Viya) , project management, and client engagement. The role involves structuring and solving complex business problems, managing delivery across dual-shore teams, and ensuring outputs align with client expectations. Responsibilities include supervising execution, preparing business presentations, driving client communication, mentoring junior talent, and ensuring seamless project delivery. The ideal candidate will combine technical depth with strong leadership, problem-solving skills, and the ability to deliver innovative, high-quality, data-driven solutions that create measurable business impact. KEY RESPONSIBILITIES Manage project tasks, timelines, deliverables, and client expectations effectively. Define project scope, milestones, budgets, and controls; ensure adherence. Coordinate sub-team efforts and monitor overall project progress. Supervise execution and assist teams with delivery challenges. Facilitate client discussions, problem structuring, and feedback loops. Create and validate solution hypotheses; align with clients on objectives, staffing, and timelines. Deliver high-quality outputs, including clear decks and documentation. Communicate progress, risks, and roadblocks proactively with stakeholders. Build capabilities and provide coaching to junior team members. Manage offshore collaboration and feedback processes for effective dual-shore delivery. TECHNICAL SKILLS Advanced expertise in SAS 9.4 (Base and Advanced). Proficiency in Python, SQL, Power BI, Tableau, and SAS (Base, Advanced, EG, 9.4, Viya 3.3/3.5/4) with expertise in automation scripting, migration, and data optimization . Hands-on experience in SAS EG to Viya migration (.EGP → .Flow) , developing workflows, and maintaining efficient system performance. Skilled in scheduling, monitoring, and troubleshooting day-to-day SAS jobs. Experienced in backup/restore strategies and SAS log analysis to identify root causes. Knowledge of preparing SOPs and installation documentation. Ability to support end-users with access/connectivity issues. Strong experience with ETL processes, including extraction, transformation, and loading of data. Conduct data validation, cleansing, and quality checks to ensure accuracy. Optimize data processing and storage for efficient system performance. Collaborate with Development and Testing teams to resolve issues quickly. SOFT SKILLS Strong work ethic and commitment to delivering quality results. Proactive communication (verbal and written) with clients and stakeholders. Ability to simplify complex technical concepts for non-technical audiences. Strong critical thinking, structured problem-solving, and analytical approach. High sense of ownership, accountability, and initiative. Organized, detail-oriented, with the ability to manage multiple priorities. Continuous improvement mindset; proactive in suggesting enhancements. Effective documentation of processes, workflows, and recommendations. Strong leadership qualities with the ability to mentor and develop team members. CANDIDATE PROFILE Bachelor’s/Master’s in Economics, Mathematics, Computer Science, Engineering, Operations Research, or related analytics fields. 5+ years of experience in analytics, preferably insurance analytics. Experience in client-facing roles and managing dual-shore engagements. Strong analytical and problem-solving ability with a proven track record. Demonstrated leadership skills and ability to take initiative. Excellent written and verbal communication skills. Comfortable working with cross-cultural, global client teams. WHAT WE OFFER An exciting, fast-paced, and innovative environment with global exposure. Opportunity to work closely with experienced, world-class analytics consultants from day one. Hands-on learning in advanced analytics tools, business problem-solving, and client engagement. A structured mentoring program with guidance and coaching from senior professionals. A collaborative and entrepreneurial culture that encourages continuous growth. Strong career progression opportunities — experiences at EXL Analytics set the stage for success within and beyond the company.

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5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Customer Success Manager 📍 Location: Work from Office, Mulund (E) 💼 Full-time | Experience: 2–5 years 🧠 Industry: B2B SaaS | AI in Training & Learning About Us mple.ai is transforming corporate training with AI-powered roleplays and automated evaluations. We work with leading corporate companies to help their teams improve real-world performance through realistic practice and feedback. From objection handling to leadership coaching, we create tailored simulations that drive measurable outcomes. We're growing fast and looking for a Customer Success Manager (CSM) who’s passionate about building relationships, ensuring client success, and driving adoption. What You’ll Do Onboard new clients and ensure a smooth, confidence-building experience from day one. Drive usage and engagement by sharing insights, nudging best practices, and offering smart suggestions. Build relationships with L&D, HR, and Sales leaders understanding their goals and aligning our solutions. Translate feedback into action, you’ll surface user insights that help improve our product and content. Partner across teams to ensure clients get what they need from demo decks to roleplay recommendations. Keep success measurable, track usage, identify risks early, and drive renewals and upsells. You Might Be a Great Fit If You: 2–5 years in Customer Success, Account Management, or Training/L&D roles (bonus if you’ve worked in SaaS). Strong communication and relationship-building skills, you’re confident with senior stakeholders. A proactive mindset, you anticipate needs before they arise. Curiosity about AI, learning, and how products actually work under the hood. Comfort with ambiguity, you're not afraid to build processes and structure as you go. Bonus: Experience in training, pharma, insurance, or other people-heavy industries. Why Join Us? You’ll work on a product that’s redefining corporate training using AI. You’ll collaborate with high-impact teams and work directly with decision-makers. You’ll learn fast and grow faster, we don’t do hand-holding, we do trust. Flexible hours, and a culture that values outcome over hours.

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5.0 years

0 Lacs

gurugram, haryana, india

On-site

Position: Account Executive – Enterprise SaaS Sales Location: Gurugram (In-office) Working Days: Monday to Friday, with 1st and 3rd Saturdays off Working Hours: 10:30 AM – 8:00 PM Experience: 2–5 years in SaaS/enterprise sales, preferably with exposure to B2B selling cycles About Darwix AI Darwix AI is one of the fastest-growing GenAI companies in India, building real-time conversational intelligence and enablement products for enterprise sales, CX, and field teams. Our product suite includes: Transform+: Real-time speech-to-text and scoring engine for sales teams Sherpa.ai: GenAI-powered coaching and assistive layer during live customer interactions Store Intel: AI-enabled analytics for physical retail environments We serve clients across BFSI, real estate, retail, and healthcare across India, MENA, and Southeast Asia. The company is founded by alumni of IIT, BITS, and IIM and backed by marquee VCs and global operators. Role Overview We are looking for a driven, execution-focused Account Executive to drive new client acquisition and support end-to-end sales for Darwix AI’s SaaS products. This is a high-intensity role where performance is measured strictly on pipeline conversion, deal velocity, and account growth. You will be directly responsible for managing the full sales cycle—from lead generation and outreach to product demo, solutioning, proposal negotiation, and closure. This role is for individuals who are focused on outcomes, know how to navigate complex stakeholders, and can work collaboratively with internal teams to deliver results. Key Responsibilities 🔹 New Business Acquisition- Own and manage the full sales funnel for assigned territories and verticals Identify, qualify, and convert leads through a mix of inbound follow-ups and outbound prospecting (email, LinkedIn, calls) Book meetings with CXOs, digital heads, sales leaders, and enablement managers at enterprise accounts Work with SDRs, Partnerships, and Marketing to align pipeline building with business priorities 🔹 Solution Selling & Product Demonstrations- Understand Darwix AI’s product suite deeply, including real-time speech pipelines, AI scoring logic, and integrations Conduct tailored product demos and discovery calls for enterprise prospects Translate client pain points into business solutions using Darwix AI modules Create detailed product decks, solution proposals, and pricing sheets 🔹 Stakeholder Management & Deal Closure- Manage multi-threaded conversations with stakeholders across sales, IT, compliance, and leadership Own proposal negotiation, contracting coordination, and final sign-off closure Manage all documentation, TATs, and follow-ups with discipline and urgency 🔹 Internal Collaboration & Handover- Coordinate with implementation, product, and customer success teams for onboarding Capture pre-sale customisation requirements and pass along critical context Work with internal teams to unblock issues and maintain deal velocity 🔹 Revenue Reporting & Metrics- Maintain and update CRM regularly—log calls, meetings, proposals, and pipeline stages Track win-loss patterns, deal durations, and reasons for drop-offs Share weekly performance updates and forecasts with the sales leadership team Qualifications & Requirements 2–5 years of SaaS sales experience with exposure to full-funnel B2B selling Experience in solution-based selling, ideally to mid-market or enterprise accounts Strong understanding of enterprise SaaS value propositions and ROI communication Excellent verbal and written communication skills—must be able to handle client conversations, calls, and emails independently Proficient in CRM tools (HubSpot, Zoho, or equivalent), LinkedIn Sales Navigator, and sales automation platforms Highly organized, data-driven, and proactive in follow-ups Willingness to work in a fast-paced, high-growth environment with outcome-oriented KPIs Preferred Experience Prior exposure to sectors like BFSI, real estate, healthcare, or retail is a strong plus Experience selling AI, analytics, sales enablement, or CRM products is preferred Past experience in a high-growth startup or founder-led company is a bonus Success Metrics for This Role Number of qualified meetings scheduled and converted Volume and velocity of deals closed within target timelines Revenue generated and expansion potential of closed accounts Feedback from prospects and internal teams on sales process and handover quality Diligent pipeline hygiene, reporting, and conversion ratios Who This Role Is Meant For You are hands-on and results-driven—you don’t over-plan, you close. You are persistent and proactive—you don’t wait to be told what to do. You understand that deals are won with detail, speed, and strategic follow-ups. You are not intimidated by outreach, rejection, or complex decision-making groups. You don’t chase vanity—only revenue, impact, and repeatable growth. Application Process To apply, email your CV to careers@darwix.ai with the subject: Application – SaaS Sales – Account Executive – [Your Name] (Optional): You may attach 1–2 sample outbound emails or a short deck you’ve used in past sales conversations (with confidential details removed). This role is high-pressure, high-impact, and high-growth. If you’re looking to build your B2B SaaS sales career while working on a GenAI product trusted by large enterprises—Darwix AI is where your next chapter begins.

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0 years

0 Lacs

pune, maharashtra, india

On-site

Job Profile-Business Operations • Coordinate and support to staff in their day to day operations. • Sharing Quotation • Providing customer support by answering queries and resolving their issues. • Follow up for Payment Collection. • Keeping records of all sales and Purchase and its documentation. • Responsible for prepare of MIS reports, stock, Dispatch, SO and PO. • Need to Interact with Principle companies like Dell, IBM and Lenovo for getting commercials as well as to complete documentation. • Maintain & Develop relationships with existing customers via Phone Calls and emails. • Has to Coordinate with Vendor as well as customer for prompt delivery of materials • Negotiations with Vendor. • Need to maintain existing customer data base & regular follow up as well as future business. • Responsible for end to end business operations. • Receiving, checking & dispatching IT Materials as well as products. • Responsible for maintaining and developing client-business relationships • Ensure outstanding customer satisfaction by maintaining strong working relationships to bring in repeated business, as well as pursue new clientele opportunities. • Responsible for Admin Activities like office maintenance, bills, and invoices. • Provide solution to customer queries via email or calls. • Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development. • Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus on improving customer satisfaction, communication skills and technical ability. • Responsible for coordinating with OEM & Vendors for getting commercials, Negotiations & closing of POs. • Responsible for end to end delivery of materials as well services from vendors to customers • Need to meet the designated TAT for delivery • Should have thorough knowledge of IT Hardware products Like HP, IBM, Dell, Lenovo, Cisco, Netapp , Software products, Microsoft Products, Adobe, AutoCAD & many more • Should be having excellent negotiations skills • Able to manage entire business operations, Purchases for the organisations. 1. Good voice quality and a pleasant disposition. 2. Good oral and written communication skills. 3. Net & computer savvy. 4. Desired candidates should have Excellent interpersonal, communication skills, convincing skills and negotiation skills. You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills

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0 years

0 Lacs

pune, maharashtra, india

On-site

Shift: US Shift (4 PM Onwards) Location: Pune Work Mode: From office Basic Function The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes. Essential Functions: Ensure timely onboarding and incubation of QCAs and QE AMs for assigned voice processes and ensure quality deliverables such as call monitoring, coaching/feedback, and reporting targets are met. Support the setup and stabilization of Quality Compliance for voice processes in coordination with Operations, Migrations, and Training teams. Ensure timely and accurate reporting of quality performance metrics, internal quality scores, and client SLA parameters such as accuracy, soft skills, and compliance scores. Conduct regular call calibration sessions (Gage R\&R) internally and with clients to align on quality expectations and minimize variance. Review calls and associated documentation to ensure adherence to quality standards (QSDs) and facilitate updates in quality control procedures as required. Drive compliance to internal guidelines and third-party certifications (like COPC, ISO) by partnering with Operations to close audit gaps. Collaborate closely with the Customer Experience (C-Sat/DSAT) team to analyze VOC insights and drive improvements in customer interaction quality. Identify process gaps and support continuous improvement initiatives, including participation in AIM, Lean, and Six Sigma projects in collaboration with GBs/BBs. Conduct refresher trainings and mentorship programs for QCAs and QE AMs on quality tools, root cause analysis, and communication best practices. Maintain close engagement with Operations to proactively address quality trends and identify improvement opportunities. Education Requirements: Graduate in any stream, preferably with a background in Healthcare or Customer Service/Call Center Operations. Green Belt Trained (Mandatory); Green Belt / Black Belt Certified (Preferred) for external candidates. Primary Internal Interactions: QCAs for assigning tasks and giving feedback. Ops AM / Manager and Quality Excellence AM/Manager / Sr. Manager Ops / Quality Excellence AVP

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0 years

0 Lacs

south delhi, delhi, india

On-site

WeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement, sales boost via Omni Channel strategies, sales strategy optimization, cost reduction in marketing and sales, and strategic product positioning. Key Responsibilities: Performance marketer with a proven track record in building, managing, executing/overseeing, and strategizing performance marketing campaigns from scratch, resulting in consistent revenue growth. Build and maintain strong relationships with D2C clients, acting as the point of contact for all account-related matters. Understand clients' business objectives, marketing strategies, and performance goals to develop tailored solutions and strategies. Expertise in scaling campaigns across various platforms like Instagram, Facebook and Google to maximize reach and impact. Monitor and analyze campaign performance metrics, including ROI, CTR, conversion rates, and customer acquisition costs. Identify trends, insights, and areas for optimization, and proactively implement strategies to improve campaign performance and drive results. Lead and mentor a team of performance marketing professionals, providing guidance, support, and feedback to ensure the team meets and exceeds client expectations. Collaborate with cross-functional teams such as creative, analytics, and tech to execute integrated campaigns and initiatives.: Communicate effectively with clients, providing regular updates, performance reports, and strategic recommendations. Develop and execute strategic marketing plans aligned with clients' objectives, budget constraints, and industry trends. Qualifications: Bachelor's degree in Marketing, Business Administration, or related field. 3+ months of experience in Performance Marketing internship with a focus on D2C clients. Previous experience working with a Digital Marketing Agency is highly desirable. Proven track record of successfully managing client accounts, driving results, and exceeding targets. Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication, presentation, and interpersonal skills. Experience in team leadership, coaching, and development. Proficiency in marketing analytics tools such as Google Analytics, Facebook Ads Manager, etc.

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5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Company Description Star Health & Allied Insurance Co. Ltd. is a leading health insurance company based in Chennai, India. They have been providing innovative health, personal accident, and travel insurance products since 2006. With a focus on addressing the unique health needs of individuals, Star Health has covered over 16.9 crore lives and is committed to ensuring comprehensive health coverage for all. They have a dedicated in-house claim settlement team and offer cashless treatment facilities in their extensive network of 14,000+ hospitals across India. Role Description Job Title: Trainer – Renewal (Telecalling /Renewal Vertical) Department: Renewal Retention Reporting To: Training Head / Renewal Head --- Job Summary: The Trainer will be responsible for developing, delivering, and monitoring training programs for Renewal calling teams engaged in renewal processes. This role ensures that all Renewal calling officers well-equipped with product knowledge, communication skills, objection handling techniques, and process updates to achieve renewal targets effectively. --- Key Responsibilities: Conduct induction and refresher training for renewal telecalling executives. Train teams on renewal processes, scripts, objection handling, compliance, and customer engagement. Develop and maintain training modules, SOPs, and learning materials. Conduct role-plays, mock calls, and call listening sessions to enhance skills. Track performance post-training and provide coaching to underperforming team members. Share regular feedback with Team Leaders and Managers to bridge knowledge or skill gaps. Ensure adherence to compliance, quality, and customer-centric standards during calls. Maintain training MIS (attendance, assessments, performance improvements). Stay updated on product, process, and industry changes and cascade them to the team. --- Required Skills & Competencies: Strong knowledge of telecalling / renewal operations Excellent communication and presentation skills. Ability to motivate, coach, and mentor Renewal calling staff. Good understanding of customer behavior, sales techniques, and objection handling. Proficiency in MS Office (Excel, PPT, Word) for reporting and training materials. Strong listening and analytical skills. --- Qualifications & Experience: Graduate in any discipline 2–5 years of experience in telecalling / renewals / telesales, with at least 1 year in training or coaching role. Experience in insurance, telecom, BPO, or financial services will be an advantage. --- Key Deliverables: Improve renewal conversion rate through effective training. Reduce errors and ensure compliance adherence. Develop a skilled and confident renewal telecalling team. Support the achievement of organizational targets through capability building.

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3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Location: Noida Company: Chatbudds Type: Full-time Experience: 1–3 years in tech/CRM/automation/Bot Creation Salary: As per industry standards About the Role We’re looking for a tech-savvy and process-oriented Tech Executive who can help us build and maintain CRM systems and WhatsApp Automation workflows as part of our flagship solution – the Digital Sales Engine . You’ll work closely with our marketing and sales team to create, customize, and integrate CRM flows , chatbots, automation tools, and reporting systems for clients (mostly in the education & coaching sector). Key Responsibilities ✅ CRM Creation & Management Build and manage lead tracking CRMs using Google Sheets, Airtable, or Zoho. Implement tagging, scoring, and pipeline stages for leads. Maintain data hygiene and reporting dashboards. 🤖 WhatsApp & Automation Workflows Build automation workflows using tools like Make.com, WhatsApp Cloud API, Twilio, or similar platforms. Integrate Meta lead forms, WhatsApp bots, payment links, and call-booking tools. Create onboarding and support flows for client funnels. 🔗 Tech Integrations Set up integrations with platforms like Google Sheets, Calendly, Meta Ads, Zoho CRM, HubSpot, etc. Handle API setups, token management, and webhook testing. 🧪 Testing & QA Simulate lead journeys to test automation workflows end-to-end. Troubleshoot bugs, logic errors, or integration issues. 📁 Documentation & Handover Maintain technical documentation for each client setup. Train internal teams and provide SOPs for smooth handovers. What We’re Looking For Strong knowledge of Google Workspace tools (Sheets, Docs, Apps Script) Basic to intermediate knowledge of APIs and automation platforms (Make, Zapier, etc.) Understanding of CRM logic – pipelines, scoring, nurturing Prior experience with Meta (Facebook) Ads lead integrations is a plus Bonus: Familiarity with WhatsApp Business API, chatbot builders, and Airtable Excellent problem-solving and documentation skills Detail-oriented and fast learner

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0 years

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dharmsala, himachal pradesh, india

On-site

Overview CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications Key Capabilities / Competencies Competencies Knowledge FMCG Sales and Distribution Model Computer - Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency - ROI Model Skills Negotiation Communication People management Time Management Critical Thinking Analytical Ability Problem Solving Key Interfaces Internal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party Qualifications Any under graduation or Post Graduation Experience

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8.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Job Title: Head of HR (India) Location: Hybrid (4 days office / 1 day remote) — Bangalore, India Reports To: Head of Engineering or CEO / Head of India Operations About Us We are a fast-growing, 8-year-old SaaS startup building the next-generation customer engagement platform. Our India team is currently 30 strong, and we expect rapid growth to 70-80 members in the next 12 months. We work closely with our Japan team, blending diverse cultures and global innovation. Role Overview We are seeking a strategic and hands-on Head of HR to lead and transform our India HR function. This role is critical in building a strong culture of ownership and high performance, improving employee experience, and scaling HR operations as we grow rapidly. You will be the senior HR leader in India, responsible for driving recruitment, compliance, employee engagement, and bridging cross-cultural challenges with Japan. Key Responsibilities Talent Acquisition & Employer Branding Lead full-cycle recruitment for all roles, especially tech and product teams. Build and enhance employer branding to attract top talent and improve Glassdoor ratings. Collaborate with Japan leadership on senior hiring and cross-border talent strategies. HR Operations & Compliance Manage payroll, attendance, statutory compliance, and labor law adherence in India. Oversee office management and vendor relationships. Culture & Employee Experience Develop initiatives to foster a culture of ownership, transparency, and collaboration. Address employee feedback, improve engagement, and reduce attrition. Drive diversity, inclusion, and cross-cultural sensitivity programs. Learning & Development Establish structured onboarding and continuous learning programs. Partner with managers on performance management and career development frameworks. Cross-Cultural Collaboration Act as a cultural bridge between India and Japan teams, facilitating effective communication and mutual understanding. Provide coaching on cultural awareness and teamwork. Leadership & Team Development Build and mentor a local HR team to support scaling needs. Serve as a trusted advisor to senior leadership on all HR matters. Qualifications & Experience 12-15+ years of progressive HR experience, with at least 3-5 years in leadership roles. Proven track record managing HR for fast-growing startups or mid-size SaaS/tech companies. Strong expertise in Indian labor laws, compliance, and HR operations. Experience improving employer branding and building high-performance cultures. Prior experience working with or in cross-cultural environments, preferably with Japan or other global teams. Excellent communication and interpersonal skills. MBA or equivalent in HR or related field preferred. What Success Looks Like in 12 Months Recruitment processes optimized and hiring pace accelerated to meet growth targets. Employee engagement and Glassdoor ratings significantly improved. Effective HR policies and compliance frameworks implemented. Cross-cultural collaboration and communication between India and Japan teams enhanced. A capable local HR team built to support ongoing growth. Why Join Us? Be a pivotal part of a cutting-edge SaaS startup at an exciting growth stage. Drive real impact by shaping culture and people strategy in India. Collaborate with diverse and talented teams across India and Japan. Competitive compensation and growth opportunities. How to Apply Please send your resume and a brief cover letter explaining why you are the right fit for this role.

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0.0 - 7.0 years

0 - 1 Lacs

shalimar bagh, delhi, delhi

On-site

We’re hiring for an Inhouse full time Marketing Director with strong Copywriting skills at Elite Talkers™ (An Edtech platform for English and soft skill's training recognized by Shark Tank India Judges + top media platforms). Delhi/NCR (Preferably near Shalimar Bagh) CTC: ₹80k–1L/month + Performance Bonus Preferred Background 3–7 years in Facebook or YouTube Ad agency / coaching business marketing team Proven portfolio of ads that improved ROAS or reduced CPL. Prior team leadership / hiring experience. Degree in Mass Communication / Marketing / Media Studies preferred (not mandatory if strong portfolio). The role is perfect for someone who can: Write high-performing ad copy & scripts Direct ad shoots (pre-to-post production) Build & lead a high-performing creative team Lead marketing content creation department for better LTV:CAC ratio Must-Have Skills & Traits Expert in Copywriting (both Hindi & English). Proven experience in performance marketing creatives (reducing CPL/CAC and increasing ROAS/LTV ) Deep understanding of marketing metrics (CPL, CTR, ROAS, LPV, LPCR, etc.) Hands-on experience of directing shoots (ads and social media brand content). Delhi/NCR based with knowledge of local studios & setups. High-ownership, A+ player mindset: hardworking, detail-oriented, thinks beyond scope, Loyal, ethical—zero tolerance for dishonesty. Excellent communication & leadership skills Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹100,000.00 per month Application Question(s): Are you currently based in Delhi/NCR? Do you expertise in sales copywriting (both Hindi & English)? How many years of experience do you have in a Facebook or YouTube Ad agency or a coaching business marketing team? What is your experience showcasing writing / shooting ads that demonstrate improved ROAS or reduced CPL? Do you have experience with CPL, CTR, ROAS, LPV, and LPCR? Do you have prior team leadership or hiring experience? Work Location: In person

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8.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Title: Deputy Manager – Training Location: Hyderabad, Telangana, India Experience Required: 6–8 years About the Role: We are looking for an experienced and dynamic Deputy Manager – Training to lead and manage the training function for a high-impact operations team. This role is critical in ensuring that team members are equipped with the knowledge, skills, and tools needed to perform effectively. The ideal candidate will be responsible for managing the full training lifecycle from identifying needs and developing content to delivery, performance evaluation, and continuous improvement. Key Responsibilities: Training Strategy & Planning: Design and implement training strategies aligned with business goals, including needs assessments, training calendars, and learning objectives. Content Development: Lead the creation and maintenance of effective training materials (manuals, e-learning modules, presentations, job aids, etc.) ensuring consistency and relevance. Training Delivery: Manage and facilitate onboarding, process-specific training, upskilling, and refresher programs using blended learning approaches. Trainer Management & Development: Lead and mentor a team of trainers; support their development through coaching, feedback, and performance management. Stakeholder Collaboration: Work closely with operations, quality, and other internal stakeholders to identify training needs and align expectations. Training Evaluation & Reporting: Define metrics to measure training effectiveness, analyze outcomes, and refine training programs based on insights. Process Improvement: Continuously assess and enhance training methodologies, processes, and tools to maximize efficiency and impact. LMS Administration: Oversee the usage of Learning Management Systems for tracking, scheduling, and managing content. Compliance: Ensure all training activities comply with internal policies, quality standards, and regulatory requirements. Qualifications: Bachelor’s degree in any relevant discipline. 6–8 years of progressive experience in training & development, preferably within a BPO/KPO or technology-enabled operations environment. Strong background in managing the end-to-end training lifecycle. Excellent facilitation and presentation skills. Expertise in instructional design and content creation. Proven leadership and people management skills. Strong stakeholder management and communication skills. Analytical mindset with ability to assess and report on training effectiveness. Familiarity with Learning Management Systems (LMS). Preferred Skills: Certification in Training and Development (e.g., CPTD). Experience with tools like Articulate Storyline, Adobe Captivate, or similar. Ability to analyze data and prepare detailed training reports. Exposure to projects involving mapping, annotation, or autonomous vehicle processes will be an advantage.

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8.0 years

0 Lacs

india

On-site

Data Engineering Tech Lead – Azure Databricks About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Since 2008, Lingaro has been recognized by clients and global research and advisory firms for innovation, technology excellence, and the consistent delivery of highest-quality data services. Our commitment to data excellence has created an environment that attracts the brightest global data talent to our team. Requirements: A bachelor's or master's degree in Computer Science, Information Systems, or a related field is typically required. Additional certifications in data integration tools or platforms are advantageous. Minimum of 8+ years of experience in data engineering or a related field. Strong technical skills in data engineering, including proficiency in programming languages such as Python, SQL, R or Scala. Practical experience with Microsoft Azure cloud and Databricks platform. Expertise in working with various data tools and technologies, such as ETL frameworks, data pipelines, and data warehousing solutions. Proven experience in leading and managing a team of data engineers, providing guidance, mentorship, and technical support. In-depth knowledge of data management principles and best practices, including data governance, data quality, and data integration. Hands-on experience using GenAI tools in daily programming is highly beneficial. A willingness to learn, utilize and promote such tools is expected. Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver high-quality results within designated deadlines. Excellent problem-solving and analytical skills, with the ability to identify and resolve complex data engineering issues. Knowledge of data security and privacy regulations, and the ability to ensure compliance within data engineering projects. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management. Continuous learning mindset, staying updated with the latest advancements and trends in data engineering and related technologies. Duties: Efficient and effective project delivery is the primary responsibility of the tech lead. Provide leadership and guidance to the data engineering team, including mentoring, coaching, and fostering a collaborative work environment. Set clear goals, assign tasks, and manage resources to ensure successful project delivery. Work closely with developers to support them and improve data engineering processes. Support team members with troubleshooting and resolving complex technical issues and challenges. Utilize and promote Generative AI tools to accelerate project delivery. Provide technical expertise and direction in data engineering, guiding the team in selecting appropriate tools, technologies, and methodologies. Stay updated with the latest advancements in data engineering and ensure the team follows best practices and industry standards. Collaborate with stakeholders to understand project requirements, define scope, and create project plans. Support project managers to ensure that projects are executed effectively, meeting timelines, budgets, and quality standards. Monitor progress, identify risks, and implement mitigation strategies. Act as a trusted advisor for the customer. Oversee the design and architecture of data solutions, collaborating with data architects and other stakeholders. Ensure data solutions are scalable, efficient, and aligned with business requirements. Provide guidance in areas such as data modeling, database design, and data integration. Align coding standards, conduct code reviews to ensure proper code quality level. Identify and introduce quality assurance processes for data pipelines and workflows. Optimize data processing and storage for performance, efficiency and cost savings. Evaluate and implement new technologies to improve data engineering processes on various aspects (CICD, Quality Assurance, Coding standards). Act as main point of contact to other teams/contributors engaged in the project. Maintain technical documentation of the project, control validity and perform regular reviews of it. Ensure compliance with security standards and regulations.

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0.0 - 3.0 years

0 Lacs

udaipur, rajasthan

On-site

Promote university program through college visits, seminars, and student/parent counseling Build and maintain relationships with coaching centers, counselors, and educational institutions Handle inquiry generation, follow-ups, and application closures Organize local events, seminars, and promotional campaigns Achieve monthly admission targets Regular reporting to the Branch Manager Job Type: Full-time Pay: Up to ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Ability to commute/relocate: Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Sales: 3 years (Required) Language: English (Preferred) Location: Udaipur, Rajasthan (Preferred) Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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12.0 - 15.0 years

6 - 10 Lacs

mumbai

Work from Office

The Monitoring and Evaluation unit supports management in measuring the outcome and impact of the programs and interventions, and using the learning to improve quality and relevance of the programs across organization. The Impact Measurement Team Leader will effectively contribute to enhance organizations understanding of the consequences of its programming, improving internal systems, and promoting evidence-based decision-making across organizations program verticals. The TL will ensure that the impact measurement produced by the unit are of high quality and can be shared internally and externally to inform decision makers. Key Responsibilities: (1) Designing framework of programme Impact measurement according to the organization's program delivery strategy of direct implementation as well as implementing with partner organisations on the ground; (2) Contribute with M&E and Impact Measurement specific technical competence to the development of Program ToCs, LFAs, developments of indictors and plan of action; (3) Support efforts to enhance organization's level M&E systems and standards by developing SoPs and technical guidelines; (4) Contribute to development of organization's program/vertical specific M&E technical guidance, tools and mechanism; (5) Sharing programme performance with the team on a regular basis and bringing out critical issues and adverse performances, if any; (6) Provide feedback regarding context changes that raise new data trends and needs assessments; (7) Provide timely and robust information to promote the dissemination of learning, better project cycle management, and facilitate evidence-based decision-making through the provision of technical analysis; (8) Programmatic course corrections are done based on study findings; (9) Sharing of programme impact with internal and external stakeholders; (10) Program and project impact are measured according to well-defined impact measurement framework; (11) Production of publishable impact measurement report both internally within organization and externally with implementing partners; (12) Coach and mentor M&E staff members to develop their skills and ensure high-quality evidence-based reporting. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification: Applicant must have a Master Degree in Social Sciences or Population Sciences or Statistics or Mathematics. Experience: (1) Minimum of 12 years experience in similar CSR or NGO/INGO experience. (2) Proven leadership in impact evaluation, monitoring frameworks, and data-driven strategy development. Skills and Competencies: (1) Strong knowledge of M&E tools, techniques, and international best practices.; (2) Demonstrated ability in data analysis, report writing, and presentation of findings;? (3) Expertise in designing ToC and logical frameworks; (4) Ability to collaborate effectively with internal teams and external stakeholders.

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3.0 - 5.0 years

2 - 6 Lacs

chandigarh

Work from Office

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The candidate should act as a change agent, acting as a catalyst to drive vertical/org. level changes. Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policiesare adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM pool Attrition management for the program/process Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually HR Reach out Connect one-on-one with Analyst- Manager pool during the pulse check Govern leadership connects for the program Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program Coach employees for them to invest in their capability building Performance Appraisal and Career Planning Conduct sessions to educate employees on Performance Management System Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines Guide & sensitize managers with evaluation process Close appraisal calibration with Business HR Ops Compliance Conduct exit interviews of Analyst-Process Manager within timelines Timely closure of Bottom Quartile Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified Tracker Updating and Reporting Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels Minimum Qualifications Graduate + MBA Overall experience of 3 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry

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