Cloud Solution Specialist

Requisition Number: 102292

Cloud Solution Specialist – Workspace ONE (WS1)

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Cloud Solution Specialist, you will lead the packaging, deployment, and troubleshooting of applications across Windows, macOS, and mobile platforms. You’ll work with tools like AdminStudio, InstallShield, PowerShell, and WS1 packaging utilities to ensure seamless software delivery and endpoint performance:

• Configure, install, and troubleshoot Workspace ONE UEM products across diverse environments.
• Lead L3 support for Workspace ONE platform issues, ensuring timely resolution and root cause analysis.
• Set up and deploy new Workspace ONE instances, including integration with identity platforms and enterprise systems.
• Provide proactive guidance to clients on new features, updates, and best practices in mobile and endpoint management.
• Support existing Workspace ONE customers with upgrades, performance tuning, and general inquiries.
• Collaborate with cross-functional teams (security, networking, infrastructure) to ensure compliance and optimal performance.
• Research, evaluate, and recommend hardware/software upgrades to enhance customer environments.
• Stay current with industry trends, participate in webinars, and leverage online resources for continuous learning
• Lead the end-to-end application packaging lifecycle for Windows, macOS, and mobile platforms using Workspace ONE
• Create, test, and deploy application packages using tools such as:
  • AdminStudio
  • InstallShield
  • PowerShell scripting
  • Workspace ONE packaging utilities
• Ensure packages meet enterprise standards for silent installation, rollback, and version control
• Collaborate with application owners to gather requirements and validate packaging outcomes
• Troubleshoot packaging-related issues across diverse environments and escalate to vendors when necessary
• Maintain a centralized repository of packaged applications with versioning and documentation
• Automate packaging workflows and deployment processes using scripting and WS1 APIs
• Perform compatibility testing across OS versions and device types (Windows 10/11, macOS, iOS, Android)
• Ensure compliance with security policies, digital signing, and certificate management for packaged apps
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• 7+ years of hands-on experience in enterprise application packaging and deployment
• Proficiency with industry-standard packaging tools:
  • AdminStudio for MSI creation and repackaging
  • InstallShield for complex installer builds
  • PowerShell for automation and custom scripting
• Workspace ONE UEM packaging utilities for mobile and desktop app deployment
• Strong understanding of application installation behaviors, registry modifications, and system dependencies
• Experience with silent installs, custom transforms (MST), and post-install configuration scripts
• Familiarity with digital certificate signing, code integrity policies, and AppLocker
• Solid grasp of Workspace ONE architecture and its integration with identity platforms (Azure AD, Okta)
• Ability to troubleshoot packaging failures across endpoints and resolve conflicts with existing software
• Knowledge of Windows Server infrastructure, including DHCP, DNS, VPN, and load balancing
• VMware Certified Professional (VCP-DTM or VCP-DW) preferred
• Ability to communicate technical concepts clearly

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Today's talent leads tomorrow's success. Learn more about Insight:
https://www.linkedin.com/company/insight/

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

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