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International Education Gateway
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Client Success Manager

Client Success Manager

International Education Gateway

3 - 7 years

|

7 - 9 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

client onboarding cross selling renewals upselling client account management client success product adoption churn management client management client retention client servicing account management account growth client engagement client relationship client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Client Onboarding
: Ensure a smooth and structured onboarding experience for new clients. Build trust and long- term relationships through regular engagement.
Customer Training
: Conduct product walkthroughs and training sessions.
Need Analysis
: Understand and evaluate customer requirements to provide tailored solutions.
Upsell & Renewals
: Drive product upgrades and renewals to meet quarterly and annual targets.
Reporting
: Share monthly/quarterly reports and insights with clients to track performance.
Cross-functional Collaboration
: Work closely with sales, product, and support teams to resolve issues.

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International Education Gateway

Education/Study Abroad Services

N/A

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