Client Servicing & Social Media Manager

About Whitedot Adverts

Whitedot Adverts is a dynamic and fast-growing advertising and branding agency focused on creating impactful digital experiences. We specialize in integrated marketing campaigns, creative content development, and data-driven strategies that help brands connect meaningfully with their audiences.

As part of our expansion, we’re looking for passionate, creative, and result-driven professionals to join our team.

Position Overview

Social Media Manager

Key Roles & Responsibilities

Social Media Strategy & Execution

• Develop and execute comprehensive social media strategies aligned with brand and business goals
• Create and manage detailed content calendars for multiple clients
• Plan and execute organic and paid social media campaigns across platforms (Instagram, Facebook, LinkedIn, X/Twitter, YouTube, Threads, etc.)
• Experiment with new formats such as Reels, Shorts, Stories, and Live sessions

Content Creation & Management

• Create and oversee engaging, high-quality content (text, image, and video)
• Coordinate with designers, copywriters, and video editors to ensure brand consistency
• Manage day-to-day posting, scheduling, and platform optimization

Community Reputation & Management

• Monitor, engage, and respond to comments, messages, and mentions
• Build meaningful relationships with followers, influencers, and communities
• Handle online reputation professionally and proactively

Analytics, Reporting & Performance

• Track and analyze performance metrics (reach, engagement, conversions, etc.)
• Prepare regular performance reports with insights and improvement recommendations
• Optimize campaigns using data-driven insights, A/B testing, and audience targeting

Account Planning / Client Servicing (The Mastermind)

• Act as the primary point of contact for assigned clients
• Develop and lead comprehensive brand and communication strategies
• Decode client briefs clearly and translate them into actionable plans
• Uncover consumer insights and market trends to guide creative direction
• Coordinate daily with internal teams (creative, social, media, production)
• Ensure smooth execution of campaigns within timelines, scope, and budgets
• Present strategies, ideas, and performance reports confidently to clients
• Maintain accurate documentation of briefs, approvals, and communication
• Identify upselling and growth opportunities (no hard targets)

Required Skills & Qualification

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field

• 4–5 years

  experience for Social Media Manager |

  4–5 years

  experience for Client Servicing role (agency experience preferred)
• Strong understanding of social media platforms, trends, and algorithms
• Excellent communication, pitching, and presentation skills
• Proficiency in tools like Meta Business Suite, Google Analytics, Hootsuite, Buffer, Canva, etc.
• Strong strategic thinking, multitasking, and problem-solving abilities
• Creativity, adaptability, and attention to detail

Why Join Us?

• Work with exciting brands and creative campaigns
• Collaborative, energetic, and growth-focused agency culture
• Opportunity to lead, innovate, and make a real impact

How to Apply

hr@whitedotadverts.com

Let’s create something amazing together!