Job Reference #
329028BR
Job Type
Full Time
Your role
We are looking for a KYC Operations Reviewer under fixed term contract to review the client documents and verify client data sourced via public domains and internal sources at a client level by the client-facing team. This review is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
Responsibilities
Business Deliverables
- Understand the firm’s KYC requirements when reviewing documentation inclusive of Customer.
- Verification of client data sourced via public domains sources and confidential data from internal sources.
- Strong knowledge on Client Identification Program (CIP), Simplified Due Diligence (SDD), Basic Due Diligence (BDD), Enhanced Due Diligence (EDD).
- Productivity – to meet the productivity targets as agreed in Balance scorecard.
- Efficiency – strive towards improved efficiency month on month per Balance scorecard.
- Take independent decisions consistent with client identification policy.
- Compare and contrast differences within KYC records, highlight and escalate any discrepancies.
- Communicating/escalating issues to management when applicable.
- Manage multiple deadlines in a fast-paced environment.
Client experience
- Meet firm wide quality standards.
- Ensure consolidated blended quality score >=80%
- Ensure to score >80% in periodic Process Knowledge Tests.
- Strive for reduction in referrals month on month – per balance scorecard
- Strive for reduction on number of overdue cases
- Ensure no misses on timely updates on Fenergo, Flowable and email responses.
- Ensure no breaches on agreed SLAs.
- Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).
- Handling and maintenance of confidential client documentation.
People and Leadership
- Ensure to always keep self-upskilled basis the process changes/updates/business requirements.
- Ensure to attend functional, soft skills, product, service-related trainings where nominated.
- Give minimum of 1 process improvement idea quarterly in Kaizen wall and drive the idea to implementation with help of LM, transformation team, stakeholders.
- Participate in process enhancement projects, platform enhancements – Flowable, Fenergo etc
- Take ownership of knowledge sharing with team, if an SME, or have an area of expertise.
- Proactively own up stretch goals and targets for self-learning and process streamlining.
- Own up monthly 1*1s (self-appraisals, performance discussions and career development discussions) with LM.
Risk and Control
- Ensure no Data privacy breaches.
- Ensure no Data Quality misses in processing a case. (misses in updating required information in Fenergo, Flowable, flagging/updating any CRR, NRD data).
- Ensure to complete Mandatory trainings well in advance of due dates without fail.
- Ensure to maintain Floor discipline, adhere to UBS policies and code of conduct, always.
- Ensure leaves/WFH planning to be done in advance and to be updated in relevant portal.
Your team
You will be working in Client Lifecycle Services team in Hyderabad which provides a shared service across Investment Banking Operations globally covering KYC reviews, offboarding and maintenance. The Periodic KYC Review process consists of executing client periodic reviews including interactions with business, clients, and financial crime. The PKR (Periodic KYC Review) process assesses KYC/AML checks including risk rating, monitoring of negative news, background checks, sanctions, and PEPs, throughout the client’s lifecycle at UBS.
Your expertise
- Total experience of 2– 6 years in a similar role. Prior knowledge of KYC Reviews in Investment Banking, Global Banking & Markets is desirable.
- Strong interest in the financial services industry and risk management.
- Curiosity to learn and inclination towards developing skills.
- Strong AML-KYC regulatory knowledge.
- Should be up to date with the latest policies, procedures and regulations, including local country requirements (Eg: FINCEN/ OFAC/ FINMA/MIFID).
- Ability to work on multiple deadlines while maintaining 100% accuracy with attention to detail.
- Good communication skills (written & verbal) and ability to engage stakeholders in different location.
- Outstanding research, analytical and problem-solving skills.
- Proficient in understanding ownership and control structure for companies, funds, trusts, SPV, foundations & partnerships.
- Demonstrate high standards in processing end to end KYC within investment banking industry.
- Flexible with shift timings.
About Us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.We have a presence in all major financial centers in more than 50 countries.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
