2817 Claims Jobs - Page 11

Responsible for overseeing quality control of processing, work allocation and workflow of a Middle Office team and outsourced functions in accordance with SLD Reviews and approves work conducted by more junior levels in accordance with function policies and procedures Performs analysis and research on the most complex transactions and identifies solutions to complex inquiries Serves as subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated by lower levels Responsible for or facilitating the maintenance of trade static data, trade enrichment, and trade exception handling and market claims Responsible for the most complex reconciliations analysis (cash, asset, trade matching, and market value), break assignment, resolution of reconciliation breaks, and trade fails May also participate in monthly end-client statement workflow, ad hoc reporting, and incident management Identifies resolves and escalates any issues that affect the accuracy of the Investment Book of Record (IBOR) within the team Provides guidance to less experienced team members Is able to act as a SME within incident management Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve reconciliations of accounts for complex or atypical transactions May review/approve work of junior team members Regularly interacts with clients in answering questions and resolving multifaceted inquiries for complex transactions No direct reports Provides guidance to less experienced Middle Office staff as needed Contributes to the achievement of teams objectives Bachelors degree in finance or the equivalent combination of education and experience is required 5-7 years of total relevant work experience preferred

We are seeking a detail-oriented and analytical Accounts Receivable Executive to join our team in Mysuru, India- In this role, you will be responsible for managing and optimizing the accounts receivable process, ensuring timely collection of payments, and maintaining accurate financial records- Supervise and coordinate the activities of the Accounts Receivable department Assist the Credit Manager in efficient and timely collection of receivables Ensure proper accounting of cash receipts, claims, and unpaid invoices Calculate and enter charges for interest, refunds, or related items Generate and review account statements and financial reports Investigate and resolve collection issues, working closely with customers and internal teams Establish and maintain seamless coordination with all departments to ensure maximum productivity and customer satisfaction Respond to customer queries and resolve issues in a timely and efficient manner Assist in budget preparation and fiscal planning Develop and implement strategies to optimize the use of financial resources Ensure compliance with established accounting practices and keep team members informed of current standards and changes Recommend and implement improvements to accounts receivable policies and procedures Bachelors degree in Commerce (B.Com), Masters degree in Commerce (M.Com), or MBA in Finance (or equivalent qualifications) Proven experience in accounts receivable or a similar financial role Strong knowledge of accounting principles and practices Proficiency in accounting software and Microsoft Office Suite Excellent analytical and problem.solving skills Strong attention to detail and ability to maintain accurate financial records Effective communication and interpersonal skills Ability to work under pressure and meet deadlines Familiarity with financial regulations and compliance requirements Customer.oriented approach with the ability to handle sensitive financial information discreetly Demonstrated leadership skills and ability to manage a team effectively Continuous learner with a desire to stay updated on industry trends and best practices

We are looking for a skilled AR Caller to join our team at Prodat IT Solutions, responsible for medical billing and ensuring timely payments. The ideal candidate will have 1-6 years of experience in the field. Roles and Responsibility Manage and resolve outstanding accounts receivable issues. Conduct thorough reviews of patient records and billing information. Develop and implement effective strategies to improve cash flow. Collaborate with internal teams to ensure accurate and efficient billing processes. Identify and address denials by investigating root causes and resubmitting claims as necessary. Maintain accurate and up-to-date records of all interactions with patients and insurance companies. Job Requirements Strong knowledge of medical billing principles and practices. Excellent communication and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficiency in using computer software applications and technology. Strong analytical and organizational skills with attention to detail. Ability to maintain confidentiality and handle sensitive information with discretion.

Aster Medcity is looking for Manager.Insurance.Aster MIMS to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Review and analyze carrier documentation to ensure accurate processing of Personal Lines insurance policies. Manage various Personal Lines subprocesses, including commission updates, revenue tracking, creation of renewal summaries, processing transactions across different lines of business, handling claims, alerts, mailbox and fax items, preparing billing prerequisites, and working closely with U.S. producers for onboarding new clients. Consistently meet key performance indicators (KPIs) by adhering to service level agreements (SLAs), quality standards, and turnaround time (TAT) requirements set by the business unit. Effectively manage assigned workloads and meet delivery expectations based on business priorities. Provide support for additional subprocesses as and when required. Ensure full compliance with company policies and regulatory guidelines to protect clients, colleagues, and business interests during transaction processing. Contribute to ongoing process improvement by identifying opportunities and recommending enhancements. Respond to emails promptly, following defined guidelines and timelines. Build and maintain strong, professional relationships with both internal and external stakeholders. Top 5 Competencies Client-Centric Approach Problem Solving Attention to Detail Initiative and Ownership Time Management Knowledge: Good understanding of Insurance Principles. Good understanding and knowledge of MS office (Especially MS Excel). Skills: Strong verbal and written communication skills Logical and analytical thinking abilities Quick learner with the ability to adapt to new processes and systems Effective at prioritizing and organizing tasks within tight deadlines Capable of working both independently and collaboratively in a team Able to perform well under pressure and manage time-sensitive tasks Qualifications Qualifications: Graduate/Postgraduate Shift Timings:-6:30 PM 3:30 AM Location:-Vikhroli

Role purpose: This role is required to provide high-level administrative support to senior leadership for Tropics R&D LT by managing day-to-day operations, communications, and logistics. The Executive Assistant acts as a liaison between the executive and various stakeholders, ensuring efficient workflow and effective time management while maintaining confidentiality and professionalism. The selected individual will collaborate closely with the senior leaders based in Dubai office, India office and Singapore office. Job Description: Maintain senior leaders calendars, arrange meetings and appointments Manage travel arrangements for senior leaders, including flight and hotel bookings, visa applications, transportation, vaccination requirements, concur / expense claims Support senior leaders and team members in administrative tasks Support business/functional teams in organizing team meetings, workshops, and events, both virtually and in-person Assist with special projects, events, or similar initiatives Set up and manage MS TEAMS membership and document library Assist in onboarding new staff/inbound transferees on admin-related matters Organize office events to promote teambuilding, cultural awareness, and a sense of belonging Oversee the day-to-day operations of the office Handle incoming calls, take messages, and route correspondence Liaise with building management on office, staff access, and parking matters Act as the liaison between internal functional stakeholders and external service providers (e.g. finance and banks, legal and law firms, mobile phones and telcos) Handle IT-related matters with IT services providers Manage statutory HR-related matters with local authorities Manage mobile phones issued to staff and oversee contracts with telcos Work with regional indirect procurement and manage relationships with travel agents and hotels Support business/functional teams in organizing team meetings, workshops, and events, both virtually and in-person- across Asia Driving assigned Projects for the function Ensure compliance with and update travel policy Order/manage pantry and office supplies Oversee contracts and services provided by the office cleaning company Oversee maintenance of all office appliances/equipment Create purchase orders in the system for service providers and approve invoices for payment Perform other duties as assigned. Qualifications: Critical Experience: A bachelor s degree, preferably in business administration or related disciplines At least ten years of experience in a relevant positi

Job Family : EBO Accounts Receivable (India) Travel Required : None Clearance Required : None What You Will Do : Initiate calls requesting status of claims in queue. Contact insurance companies for further explanation of denials and underpayments Take appropriate action on claims to guarantee resolution. Ensure accurate and timely follow-up where required. Document actions taken in claims billing summary notes To prioritize the pending claims for calling from the aging basket To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance. Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims What You Will Need : Must be a graduate. Minimum 1 year of experience in denial management voice process. Strong understanding of RCM process Excellent communication skills What Would Be Nice To Have : Basic Knowledge in MS Office Good analytical thinking Ability to handle high volumes, Meet TAT

Job Description Are You Ready to Make It Happen at Mondel z International Join our Mission to Lead the Future of Snacking. Make It Matter. Under the guidance of Mondel z International s legal leader or counsel, you deliver on our legal strategy, activities, and service delivery model in a legal specialist and generalist area of focus. You use your ability to work independently, your in-depth knowledge, and significant experience in a specialty area to apply legal knowledge in the practice area and propose legal solutions and alternatives to in-house counsel. How you will contribute Under the guidance of Mondel z International s legal leader or counsel, you will deliver on our legal strategy, activities, and service delivery model in a legal specialist and generalist area of focus. In this role, you provide strategic legal support to the legal business unit, region and global stakeholders and work closely with them to ensure legal concepts and implications are understood and related legal and operational risks are assessed. You will operate systems and technologies relevant to the area of support, prepare documents, gather information, and interact with business partners to deliver objectives and provide expertise and experience in a legal specialty area to identify and advise on laws and regulatory changes for a given country and/or across multiple countries. What you will bring A desire to drive your future and accelerate your career with experience and knowledge in: Legal experience, ideally in a large matrixed multinational company Working independently and coping with stressful situations and deadlines. Excellent problem-solving, project management, and time management skills Excellent written and verbal communication and interpersonal skills Technology and Systems Savvy; ability to operate and manage systems and technologies relevant to particular job More about this role BASIC PURPOSE : The Associate Counsel, India will be based in Baddi, Himachal Pradesh and will be responsible for providing legal support as a junior member of the India Department. The position reports to the Legal Counsels at Head Office and is primarily focused on managing Legal matters connected with Manufacturing, supply-chain, procurement, and other functions as allocated. The incumbent is expected to bring a business orientation and focus on problem solving, while upholding strong ethics and integrity across the organization The Associate Counsel, India is charged with providing high quality and responsive legal support and guidance to the relevant functions or factories as part of the Legal team; establishing collaborative relationships with colleagues for effective business partnering; manage litigation through external legal resources within budgets as directed by the Legal Counsel; and highlight and manage risk in areas supported. PRINCIPAL ACCOUNTABILITIES: Listed below are a series of brief key statements which describe the Principal Accountabilities of this role. Provide legal support and risk evaluation to relevant functions or factories, through provide legal support in the Baddi factory as delegated by Counsel and manage the Factory Stakeholder maps. contract risk management ensuring appropriate protection of intellectual property Mondelez International Internal identification and interpretation of applicable laws and regulations policy interpretation, development and training litigation and support for customer claims negotiate and managing external legal fees within agreed budgets Establish a culture of compliance throughout the relevant factory through all forms of advice, communication, role modelling and training and includes: overseeing corporate governance and compliance with law and policy policy interpretation, development and training Implementing effective compliance training programs for policies owned by the Legal function. Participate in and contribute to the Global Legal department s knowledge management and productivity building initiatives as agreed with the Counsel on an annual basis. II) OTHER COMPETENCIES Robust knowledge of local law and regulations Understanding and experience of digital Excellent written and verbal communication skills to effectively convey legal advice and documentation in a commercially sound and relevant manner Sound judgment and business sense Good interpersonal skills and the ability to interact effectively with a wide variety of managers across a wide variety of business disciplines Strong customer focus yet has the ability to give independent advice. Knowledge of domestic and international FMCG/Foods industry, competitors and regulatory environment Ability to manage numerous matters and competing priorities and to work within a matrix set up Bias for execution Education: Post graduate degree in Law from a recognized University Experience: At least 5 years Post Qualification experience as in-house legal advisor in a large corporation with multiple locations and manufacturing facilities. Experience in working at manufacturing units of FMCG or Food companies preferred Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands and mouths . Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 the fourth time we ve received this award. Job Type Regular Legal Business Growth Partners and Services Legal

SUMMARY Job Description Designation : NPC Senior Process Executive(SPE) / Process Specialist(SME) Effective Job Requisitions- Dispute Operations / Fraud & Claims-Reg-E (No Provisional Credit) Essential Qualifications : Graduate / Postgraduate Location : Pune 5 Days WFO US Shift 2 Way Cab Provided Interview Mode : Online Department : Operations Banking & Financial Services Reports To : Process Lead / Team Manager Relevant Experience (In Years): Graduate / Postgraduate with a minimum of 1.5+ years of experience(SPE) & with a minimum of 3+ years of experience in US Banking Industry and good academic profile in Fraud and disputes claims Job Summary : We are looking for a detail-oriented and analytical Dispute Analyst to handle debit card disputes under Regulation E, where no provisional credit is issued during the investigation period. The ideal candidate should have a strong understanding of Reg-E compliance, excellent case investigation skills, and the ability to make accurate decisions based on supporting documentation and transaction history. Key Responsibilities : Investigate Reg-E related consumer disputes with multiple transactions primarily debit card transactions. Handle end-to-end case management, including intake, research, and resolution of Reg-E claims within regulatory timeframes. Review transaction history, merchant data, and any supporting documentation to determine liability. Ensure compliance with Reg-E guidelines while managing cases where provisional credit is not provided. Document findings clearly and accurately in the case management system. Communicate with internal departments and external parties (e.g., merchants, processors) for further investigation when required. Identify patterns of fraudulent activity and escalate suspicious cases for further review. Maintain high standards for accuracy, compliance, and productivity. Key Skills & Competencies : Good understanding of US banking processes, especially related to Fraud and Dispute Investigation. In-depth understanding of Reg-E (Electronic Fund Transfer Act) Strong attention to detail and accuracy while processing the Investigation Analytical thinking with good problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities. Good communication skills (verbal and written). Ability to work in a team-oriented, deadline-driven environment. Preferred Skills : Experience in a financial institution or BPO handling U.S. banking processes. Understanding of chargeback lifecycle, fraud trends, Fraud/Dispute Investigations and risk management. Compliance and quality-focused approach to work Employment Type: Full-Time / Permanent Work from office.

Job Title: Content Writer Health & Wellness (Nutraceuticals + Personal Care) Job Summary: Are you passionate about health, wellness, and the science behind what makes people feel and look their bestWe re looking for a sharp, creative, and driven Content Writer to craft powerful product listings that educate, engage, and convert. In this role, you won t just write you ll shape the voice of some of the most innovative nutraceutical and personal care products in the market. You ll transform complex ingredients and health benefits into stories that connect with our audience, build trust, and drive action. If you re someone who thrives at the intersection of creativity, science, and SEO, we want to hear from you. What You ll Do: Craft compelling and conversion-driven product listings for our wellness and skincare products. Translate technical product information into engaging copy that s easy to understand and full of impact. Own the content strategy for product listings: from titles and bullet points to rich descriptions and meta tags. Ensure all content meets regulatory standards (FDA, FSSAI, etc.) without losing its charm or clarity. Collaborate closely with marketing, product, and design teams to ensure consistency in brand voice and storytelling. Stay ahead of industry trends, consumer insights, and competitor strategies to inform and evolve our content approach. Deliver high-volume, high-impact content under tight deadlines with accuracy and flair. What We re Looking For: 2+ years of experience in content writing, ideally in the health, wellness, nutraceutical, or beauty space. Solid understanding of nutraceuticals and cosmetic products, including knowledge of ingredients, claims, and compliance. Proven ability to blend science-backed information with emotionally resonant storytelling. Strong grasp of SEO, including keyword strategy and metadata optimization Excellent writing, editing, and proofreading skills with high attention to detail. Self-starter with strong project management skills and the ability to juggle multiple priorities. Collaborative mindset you love working across teams and building something great together. Key Skills: Content Writing SEO & Keyword Research Product Storytelling Regulatory Awareness (FDA/FSSAI) Research & Trend Analysis Cross-Functional Collaboration Time Management & Deadline Ownership Why Join Us This is your chance to make your mark in a fast-growing wellness brand . Youll be part of a team that values creativity, initiative, and purpose-driven content. We re not just writing descriptions, we re building a brand that empowers healthier lifestyles.

Job Description: Monitoring the Netcool browser to triage traps related to Windows, Unix and Network issues. Document alerts and response to such alerts within various ticketing systems. Gathering diagnostic information to assist Tier 3/4 teams with troubleshooting efforts. Facilitating hardware issues and ordering replacement parts. Installing / upgrading / troubleshooting Lumens SIA monitoring application. Ability to identify system, application, hardware issues or network issues and troubleshoot/escalate accordingly. Suggest improvements to current procedures and other work tools to improve efficiency as needed. Ensure all documented processes, procedures, and SLA s are adhered to. Update and maintain shift turnover. Monitor ticket queues in various ticketing systems and complete tasks required to maintain service levels and availability. Experience in handling Windows\ Linux server technologies. Understanding of networking concepts ITIL awareness Requirements: 3 - 5 years experience of working in a 7x24x365 fast-paced supporting multiple clients with the ability to work a flexible schedule. Basic Windows, Linux & Network skills Experience with network, application and system troubleshooting, monitoring tools and responding to alerts, escalation process and procedures. Needs to be independent while working on a team in a global environment. Excellent written and verbal communication skills. Excellent interpersonal skills with the ability to interact professionally with all levels within the organization Batchelors Degree in Engineering ( 15 Years of education) Excellent communication skills (Verbal and Written) Event/Alert management using Netcool Server Administration (Windows and Unix) Experience in Remedy ticketing tool Understanding of Server Hardware & Networking components Experience in troubleshooting Server issues Understanding of Networking concepts ITIL Awareness (Event, Incident & Change Management) "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."

Contract Management: Draft, review, and negotiate contracts and agreements with contractors, suppliers, and subcontractors. Ensure compliance with all contractual terms and conditions. Manage contract amendments, variations, and change orders. Legal and Regulatory Compliance: Ensure that all contracts and agreements comply with local, state, and federal regulations and laws. Monitor and address legal issues and disputes that may arise during the project. Stakeholder Coordination: Liaise with internal stakeholders such as project managers, engineers, and procurement teams. Maintain effective communication with external stakeholders, including contractors, suppliers, and regulatory bodies. Risk Management: Identify and assess risks related to contracts and agreements. Develop and implement risk mitigation strategies. Budget and Financial Management: Monitor contract budgets and ensure cost control measures are in place. Handle payment certifications, claims, and invoicing related to contracts. Documentation and Reporting: Maintain accurate and up-to-date records of all contracts and related documents. Prepare and present regular reports on contract status, progress, and issues to senior management.

#LI-DNI We are seeking a highly organized, analytical, and results-driven DGM - Contracts, Procurement, Billing & Planning to join our dynamic Real Estate team. This pivotal role will be responsible for overseeing the full lifecycle of contracts, strategic procurement, accurate billing, and meticulous project planning to ensure efficient project execution, cost control, and timely delivery of our real estate projects. The ideal candidate will possess a strong understanding of the construction and real estate industry, with proven expertise in all four key functions. Key Responsibilities: #LI-DNI 1. Contracts Management: Draft, review, negotiate, and administer various types of contracts, including but not limited to, construction contracts, vendor agreements, service agreements, consultancy agreements, and purchase orders. Ensure all contracts comply with legal requirements, company policies, and project specifications. Manage contract amendments, renewals, and closures. Identify, mitigate, and resolve contractual disputes or claims effectively. Maintain a robust contract management system and documentation. 2. Procurement: Develop and implement strategic procurement plans for materials, equipment, and services required for real estate projects. Identify and qualify reliable vendors and suppliers, conduct vendor evaluations, and manage vendor relationships. Prepare and issue RFQs/RFPs, analyze bids, and negotiate favorable terms, pricing, and delivery schedules. Ensure timely and cost-effective procurement to support project timelines without compromising quality. Implement best practices for inventory management and supply chain optimization. 3. Billing & Cost Control (Quantity Surveying Focus): Oversee and manage the entire billing cycle for projects, including contractor billing, sub-contractor billing, and client invoicing. Conduct thorough verification of bills against work progress, quality, and contractual terms. Prepare detailed cost estimates, budgets, and cost-benefit analysis for projects. Monitor project expenses, track variances, and implement cost-saving measures. Prepare regular financial reports, cash flow projections, and cost reconciliation statements. Handle statutory compliances related to billing (e.g., GST, TDS). 4. Planning & Scheduling: Develop comprehensive project schedules (e.g., using Primavera P6, MS Project) including detailed activity lists, critical paths, resource allocation, and milestones. Monitor project progress against the baseline schedule, identify deviations, and analyze impacts. Prepare recovery plans and revise schedules as needed to ensure timely project completion. Coordinate with various departments (Design, Construction, Sales, Finance) to integrate plans and ensure smooth workflow. Conduct risk analysis and develop contingency plans for potential delays or challenges. 5. Cross-Functional Collaboration & Reporting: Liaise effectively with project managers, site teams, finance, legal, and other stakeholders. Prepare and present detailed reports on contract status, procurement performance, billing accuracy, project progress, and budget variances to senior management. Implement and maintain relevant ERP/MIS systems for integrated project management. Qualifications and Experience: Bachelors degree in Civil Engineering, Quantity Surveying, Construction Management, or a related field. MBA or relevant Post Graduate Diploma is a plus. 15+ years of progressive experience in Contracts, Procurement, Billing, and Planning roles within the Real Estate or Construction industry. Proven track record of managing complex projects from inception to completion. Strong expertise in contract law, tender procedures, and procurement best practices. In-depth knowledge of billing processes, quantity surveying, and cost control principles. Proficiency in project planning software (e.g., Primavera P6, MS Project) is mandatory. #LI-DNI

About the Role We are seeking an agile, motivated, and dedicated individual to join our P&C Business Operations Team in EMEA as a TA & CL Operations Analyst I. As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of the reinsurance of contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About you Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. 0 to 3 years of work experience in Insurance, Reinsurance, Banking or Financial institutions. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team players with the ability to manage their own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up) About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134784

1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management Weekly/Fort-nightly Governance calls/Meetings Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level Processing post issuance customer requests(POS) Driving Persistency for the zone. 2) ESCALATION & QUERY MGMT S ingle point of contact for escalations management (service query / Under writing/URMU / claims) 3) TRAINING Train and educate sales team on the various ops process, underwriting guidelines, new initiatives and address FAQs Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to partners and Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills.

1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management (governance calls) Weekly/Fort-nightly Governance calls/Meetings Monthly FWG with Bank and Distribution Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level 2) ESCALATION & QUERY MGMT S ingle point of contact for Broker escalations management (service query / Under writing / claims) 3) TRAINING Train and educate broker team on the various ops process, underwriting guidelines, new initiatives and address FAQs 4) Inter dept. coordination/structural fixes IT enhancements/ issues, process gaps, MIS customization, reporting requirements of partner Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Bank Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to MLI Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills. Job Title Manager - Operations Position Deputy Manager No. Of Positions 1 Department Operations Function Operations Bancassurance Reporting to Senior Manager Band 5B Location Hyderabad/Chennai Last date of submission Key Responsibilities 1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management (governance calls) Weekly/Fort-nightly Governance calls/Meetings Monthly FWG with Bank and Distribution Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level 2) ESCALATION & QUERY MGMT S ingle point of contact for Broker escalations management (service query / Under writing / claims) 3) TRAINING Train and educate broker team on the various ops process, underwriting guidelines, new initiatives and address FAQs 4) Inter dept. coordination/structural fixes IT enhancements/ issues, process gaps, MIS customization, reporting requirements of partner Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Bank Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to MLI Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills.

PLATFORM SOLUTIONS In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management: Transaction Banking, a cash management and payments platform for clients building a corporate treasury system Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers. Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience. YOUR IMPACT We are seeking to recruit an individual into the servicing function. The group provides support for the full Transaction Banking product offerings including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments capabilities. The candidate will have prior experience managing Servicing teams supporting Transaction Banking Payment Services or FX Transaction Flows with a strong focus on delivering service excellence coupled with risk management within a new evolving team. The ideal candidate will be integral to delivering for our clients every day while also partnering with Product, Digital, Sales, and Engineering to build out the next generation capabilities in Transaction Banking. Key client-facing responsibilities will include managing strategic client relationships, exceptions resolution, handling of escalated client inquiries and most importantly ensuring an exceptional client experience while growing a highly motivated team. Transaction Banking Operations is focused on scaling the recently launched Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape. Our organisation is the first line of defence for control and governance to protect both clients and the firm s financial assets; and to provide a differentiated, best- in-class client service. Transaction Banking Operations is a growing sub-division, with regional presence in Tokyo, Singapore, Bengaluru, London, New York, and Dallas. All our offices work closely together as a single global team in support of our Transaction Banking business. As this business expands we will look to increase our global footprint from both a team size and location perspective. We manage a wide range of complex processes, with members developing skills and competencies around service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management. JOB SUMMARY AND RESPONSBILITIES Manage the Client Service experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Corporate Clients. Be service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering. Support our new Service functions globally and help establish, develop, monitor and manage the service architecture that allows us to deliver this growing suite of Transaction Banking Services. Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them. Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds. SKILLS AND EXPERIENCE WE ARE LOOKING FOR: BASIC QUALIFICATIONS Bachelor s degree with 4-8 years of professional and relevant experience Experience in the servicing function in Transaction Banking, Payment Processing or FX Middle Office Strong Interpersonal skills and collaboration skills Proficient with key principles of client support and risk management Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management Experience in delivering client service excellence Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail Excellent communication skills (written and verbal) PREFERRED QUALIFICATION Ability to effectively work with Global Stakeholders Candidate must be proactive, enthusiastic and team oriented Ability to remain composed while managing competing priorities Ability to prioritize and make decisions in a fast-paced environment Accuracy and attention to detail Strong written and verbal communication skills Adapt to new changes and new challenges Strong analytical skills Goldman Sachs is an equal employment/affirmative action employer.

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a Manager - Planning , to join our Planning team based in Gandhinagar, Gujarat. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17, 000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. About the Job Responsibilities: Defines project break-down structures. Develops a Schedule compliant with the selected execution strategy. Arrange schedule review, identify key milestones, and highlight critical paths. Supports Client approval process of the Schedule Baseline, progress claimed or milestones achievement. Monitor and control progress of work in term of: Physical progress and analysis Deliverables and Manhours spent. Schedule of work Project status and forecast. Monitors the project status, to detect any delay and to propose corrective actions. Well versed with Planning package deliverables. Well Versed with Engineering discipline deliverables and its associated linkages. Prepare periodic report to the client/ project management. Coordinate and follow up with other departments and disciplines for progress measurement and forecast plan. Highlights areas of concerns and solutions to help achieve a successful and timely completion of Projects. Operationally manages the project Planning Team as provided. Plans to mitigate risks and reduce costs. Defines and optimizes the necessary resources (E-P-C-C) Defines the Planning & Scheduling system (methods, procedures, time-schedules, physical progress, dashboards, etc. ) Defines for the Management, the Proposal Manager, and the Estimation Department a Contract duration realistic and feasible for execution. Increases Project team members awareness of the Project Milestones, main durations, and critical paths. Estimates the delay linked with changes and claims and to prepare the Extension of Time analysis, in case of delay due to Client. Provides Project Feedback and Lessons Learned to improve the Planning & Scheduling methods and provide input to the statistics of Planning Department About You Engineering degree or equivalent diploma 10+ years of experience in Project execution of Detailed Engineering/ EPC projects/EPCM At least 1 no of EPCC full project lifecycle experience Good understanding of the business principles for the energy (Preferably Oil & Gas) industry Good knowledge of scheduling computer tools (i. e. , Primavera (must) / MS Project) Thorough understanding and experience in Project delivery processes and principles, activity linkages Possesses good data handling capabilities with spread sheets or databases, business intelligence tools. Professional English Solid analytical and problem-solving skills. Accuracy and attention to details Able to present data and fact in a clear and consistent manner. Possesses effective communication skills. Solid analytical and problem-solving skills. Knowledge of construction associated activities. Accuracy and attention to details Knowledge of Tools like Acumen Fuse/ Power BI shall be an additional advantage. Your career with us: Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development What s next Once receiving your application, our Talent Acquisition professionals will screen and match your profile against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates.

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking an Assistant Manager/ Manager - Planning , to join our Planning team based in Noida, India . About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17, 000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. About the Job Responsibilities: Defines project break-down structures. Develops a Schedule compliant with the selected execution strategy. Arrange schedule review, identify key milestones, and highlight critical paths. Supports Client approval process of the Schedule Baseline, progress claimed or milestones achievement. Monitor and control progress of work in term of: Physical progress and analysis Deliverables and Manhours spent. Schedule of work Project status and forecast. Monitors the project status, to detect any delay and to propose corrective actions. Well versed with Planning package deliverables. Well Versed with Engineering discipline deliverables and its associated linkages. Prepare periodic report to the client/ project management. Coordinate and follow up with other departments and disciplines for progress measurement and forecast plan. Highlights areas of concerns and solutions to help achieve a successful and timely completion of Projects. Operationally manages the project Planning Team as provided. Plans to mitigate risks and reduce costs. Defines and optimizes the necessary resources (E-P-C-C) Defines the Planning & Scheduling system (methods, procedures, time-schedules, physical progress, dashboards, etc. ) Defines for the Management, the Proposal Manager, and the Estimation Department a Contract duration realistic and feasible for execution. Increases Project team members awareness of the Project Milestones, main durations, and critical paths. Estimates the delay linked with changes and claims and to prepare the Extension of Time analysis, in case of delay due to Client. Provides Project Feedback and Lessons Learned to improve the Planning & Scheduling methods and provide input to the statistics of Planning Department About You Engineering degree or equivalent diploma 5-15 years of experience in Project execution of Detailed Engineering/ EPC projects/EPCM At least 1 no of EPCC full project lifecycle experience Good understanding of the business principles for the energy (Preferably Oil & Gas) industry Good knowledge of scheduling computer tools (i. e. , Primavera (must) / MS Project) Thorough understanding and experience in Project delivery processes and principles, activity linkages Possesses good data handling capabilities with spread sheets or databases, business intelligence tools. Professional English Solid analytical and problem-solving skills. Accuracy and attention to details Able to present data and fact in a clear and consistent manner. Possesses effective communication skills. Solid analytical and problem-solving skills. Knowledge of construction associated activities. Accuracy and attention to details Knowledge of Tools like Acumen Fuse/ Power BI shall be an additional advantage. Your career with us: Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development What s next Once receiving your application, our Talent Acquisition professionals will screen and match your profile against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines