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1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position: Operations Program Manager Experience: Entry Level Location: Bangalore Company Overview: At EMO Energy , we are a dynamic deep-tech startup revolutionizing the future of mobility by building a comprehensive end-to-end EV stack. From high-performance battery systems to cutting-edge control electronics, we are creating the building blocks of next-generation electric vehicles. As we expand rapidly, were looking for driven and passionate individuals to join our mission of enabling sustainable and electrified transportation. Job Summary: As an Operations Program Manager , you will play a central role in coordinating day-to-day operational activities across multiple teams and cities, focusing on EV two-wheeler deployments. Your responsibilities will span data tracking, partner coordination, complaint resolution, infrastructure monitoring, financial alignment, and internal team support. This role is ideal for someone with a strong analytical mindset, attention to detail, and a proactive approach to problem-solving. MBA graduates with a passion for electric mobility and operations are encouraged to apply. Key Responsibilities 1. Operations Coordination & Execution Track weekly EV 2W deployment data across cities for rental and B2B models. Ensure timely flow of operational data by coordinating with internal teams and external partners. Identify and escalate service delays, execution gaps, or customer complaints for prompt resolution. 2. Collections & Complaints Track weekly EV 2W deployment data across cities for rental and B2B models. Maintain a real-time complaints dashboard, capturing both customer and partner grievances. Collaborate with the finance and collections teams for target alignment and dispute resolution. 3. Charging Infrastructure Track deployment and health of charging infrastructure (fast chargers, grid points, etc.). Work with infrastructure teams to monitor uptime and usage patterns and resolve technical issues. 4. Claims & Team Support Verify and process travel claims and reimbursements submitted by the operations team. Maintain expense logs and ensure timely processing in collaboration with the finance team. 5. MIS & Reporting Generate and maintain daily, weekly, and monthly MIS reports covering vehicle deployment, B2B collections, complaints & service metrics, charging infrastructure performance, and travel claim statuses; build and manage operational dashboards for leadership visibility and strategic decisions. 6. Team Relations Conduct internal check-ins to gather team feedback and assess morale. Report any challenges affecting team performance or well-being. Support People Operations in fostering a high-performance and collaborative team culture. 7. What We re Looking For MBA (operations, strategy, or general management preferred). Proficiency in Excel/Google Sheets; experience in dashboard creation is a plus. High ownership, adaptability, and comfort with fast-paced environments. Excellent communication and interpersonal skills. A strong desire to learn, grow, and contribute to a sustainable future in mobility.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Title Analyst Area GSS-AP Process Understanding and Auditing Skills Production - Conduct statement, duplicate and freight audit, as per assigned goals/targets. Understand, analyze & review accounting transactions between client and vendors books of accountsand identify credit balances, over payments, duplicate payments or payments to wrong vendors. Process & manage project relation information from Client, Vendor or concerned project interfaces. Critical thinking, skeptical thinking, initiative, curious, focused, eye to details, and cross functional ability, challenging ability. Process & manage project relation information from Client, Vendor or concerned project interfaces. Process Documentations (new update) - wherever applicable. Keep team members updated on the new update in process. Quality - Internal, Onshore, Process Laps, Oversight etc. Should deliver 100% accuracy in his/her deliverables. Responsible to do QC for new and existing team members. Documentations (SOP). Should be able to create new and easy to understand process document so that it is used across the team for understanding of the process. Knowledge Sharing - Query resolutions, inter team queries (SME), Reduce Dependencies, Best Practices. Ability to handle queries raised by team on the process, coaching new team members, should play an independent role and share best practices for the development of the team. Trainings (Audit) - to new team members. Conduct process/project training sessions for new and existing team members. Interpretive skills of emails/contracts/claim processes, data, etc. End to End - Audit and audit related administrative tasks. In 6-12 months in team and auditor should be well versed with the end-to-end audit cycle and should be able to perform all the given task with accuracy and efficiency. Education Qualification Any graduate/ post-graduate, preferably from Commerce background. CA candidates are not eligible. Professional Requirements Required 2 to 4 years of experience. Minimum 2 years of experience in AP and 6 months of experience in P2P. Good to have knowledge of Reconciliation, Invoicing. Technical (Basic computer knowledge is expected at all levels) Audit tool knowledge (applicable to respective audit tools). Worked and familiar with Accounts Payable and Receivable ERP tools like SAP, Oracle, Tally etc. OnBase. Excel and Access. Lavante Tool. C&CA. GR Tool (Duplicate). Communication Skills Written Communication - Reading (Interpretation) Emails writing, Messenger communications, Process documentations (SOP). Should have good command over English written and verbal. Verbal - On calls, meetings. Interface and follow-up with vendor on the identified claims via emails and calls. Process Feedbacks (Wherever Applicable). Behaviour Competencies Ownership Responsibility & Initiative. Confident and possess can-do attitude. Adherence to all company policy. Discipline (unplanned leaves, LOP, extended break). Stakeholder Engagement Understand the customer needs. Prompt in reply to all the email by stakeholders. Responsiveness. Should be able to manage stakeholders in answering their queries and providing them daily and weekly status.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Responsibilities: Preparing vouchers for claims, maintaining expense statement Data base management (periodic data update and maintenance) Event planning operations Event management & Arrangements, Coordination Tele calling Support Skills: Street Smart Event Management support skills Fluent Communication in English and Kannada Operate computer with MS office / Google sheets Positive and flexible attitude Proactive and enthusiastic Experience: 2 to 4 Years of relevant industry experience. Education: Any Degree Employment Type: Full Time / Permanent
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Job Tile : Claims processing Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility , the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required Medical Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Nagpur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, New Delhi, Chennai
Work from Office
We are seeking an Extremely Talented Sales Professionals to join our team. If you re passionate about Sales and marketing of Process & Analytical Instruments and have the skills and knowledge to bring new customer and business from various segment. Why Bhoomi Process Management Pvt. Ltd. Opportunity to work on cutting-edge projects and innovative technologies. Collaborative and supportive work environment. Competitive salary and benefits package. Career growth and development opportunities. Key Responsibilities: Formulate annual and monthly sales plan and implement sales strategy for assigned region Handle sales enquiries Monitor market trends to identify business opportunities Negotiate with Customer Collection of payment, manage debtors and customer claims, if required Collect customer feedback in order to enhance customer service Implement company strategies to promote Bhoomi s products in the domestic market as well as overseas market Collate market information to analyse trends and identify business opportunities Develop and maintain business relations with customers Analyse sales statistics and recommend strategies to capitalise on results Achieve sales targets Correspondence with customers, responding to queries and complaints, Prepare monthly sales and other ad-hoc reports as required Monitor customer orders and deliveries Administer invoicing and customer payments Execute advertising and promotional activities of the company Report overall sales activities in the designated region Analyse achievement of sales plans and targets Study market trends and product development involving all Sales Engineers Travel to final customer sites to enhance customer service Qualifications: Bachelor s / Master s degree in Electrical, Electronics and Telecommunication Engineering or related field, MBA (in sales and marketing) will be added advantage Understanding of the latest technologies, trends, and industry standards related to Instrumentation Strong analytical and problem-solving skills are essential for identifying and resolving technical challenges encountered during Product Promotion. Ability to work effectively in a team environment, collaborate with colleagues from different department and contribute to achieving sales goals.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Udaipur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
2.0 - 8.0 years
4 - 10 Lacs
Patna
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
What you ll do: This position is to collect past due accounts receivables operations for Germany & Austria (EMEA region). The incumbent should be proficient in German language and will be part of Credit &Collections Team. He/ She should have experience in dispute management as will have to resolve the customer disputes, meet internal as well as external customer expectations. The incumbent will reduce collection/credit risk, improve cash flow, and support in resolving customer claims/disputes. A. Manages standard portfolio of customers with regards to receivables, collections and order review and release. Willing to work in EMEA Shift (12.30PM to 9.30 PM slot). B. Should be proficient in German Language and comfortable handling German customer portfolios. C. Conducts collection calls, resolve billing issues, investigate returns & credit issues D. Liaises with plants/warehouses, salespersons, plant finance team, customer support team, project managers and others in the organization to resolve disputes/customer claims on unpaid invoices. E. Negotiates customer disputes to resolution and documents root cause and highlights to appropriate levels. F. Identifies patterns and gets to the root of issues causing delinquencies and leads resolution of identified issues to improve customer experience and ultimately department past due metrics. G. Participates in process improvement projects. H. Communicates effectively with external and internal stakeholders. I. Understands the entire order to cash value stream and applies the knowledge to achieve results. J. Documents new and existing processes. Updates documents as soon as improvements or process changes come into effect. K. Markets, trends, counsels, advises, and communicates credit department policies and procedures to company personnel. L. Provides customer service and develops relationships with internal/external customers and suppliers. M. Maintains accurate credit & collection files. Maintain electronic collection notes for each customer account. N. Maintains accurate customer information for billing purposes in accounts receivable and ERP System. Abide by Audit requirements and Rules and Regulations as and when laid by the company, government regulators and agencies at all times Qualifications: Bachelors/Masters Preferred 3-5 Years Skills: SAP, Oracle, Get Paid, MS-O365, EDI, Power BI, Get Paid Professional Email Writing Skills, Professional Business Telephone Conversations Should be fluent (read, write & speak) in German & English
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Guwahati
Work from Office
Responsibilities & Key Deliverables To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships. To increase dealer s profitability by service schemes like annual maintenance contracts, service improvements etc. To project the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas To provide a single window between the area office and the other departments of the company on all service matters. To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers. To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs etc. To audit new dealership for approving it for commissioning Conducting service audits periodically as per the company norms Product training of the dealer, workshop manager service mechanics Experience 3 to 6 yrs experience in Tractors service Industry Preferred Qualifications B.Tech/B.E/Diploma General Requirements
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
What you ll do: Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A. Oversee and manage order sources, including site-specific mailboxes and customer portals, to obtain purchase orders. B. Receive, review, and complete selected purchase orders (PO) and PO modifications in various ERP systems, adhering to defined processes and utilizing provided tools. C. Fulfill order requirements by verifying the price and quantity of each item, and process or load orders from customers in ERP systems such as MFGPRO, Siebel C360 or SAP with meticulous attention to detail. D. Identify and highlight discrepancies in price, shipping locations, legal entities, etc., to customer/site stakeholders and request amended POs. E. Analyze, qualify, and complete change order requests. F. Expedite orders to prevent customer line-downs or machine downtime, processing emergency and expedited orders and shipments promptly. G. Provide product information or leverage internal resources to fulfill requests. H. Update sales orders (SOs) to reflect the dates of corresponding purchase orders for indent sales orders. I. Demonstrate high accuracy, reliability, and timeliness in activities delegated by the sites. J. Maintain accurate and organized order files and order acknowledgments. K. Proactively communicate with external customers regarding order verification, order status, pricing, and shipment status in a timely manner. L. Coordinate with operations to verify lead times, schedule customer orders according to delivery needs, and communicate special handling requests promptly. M. Archive purchase order sales order acknowledgments in a central repository to meet compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Strive to achieve high levels of internal and external customer satisfaction and adapt to customer requirements as needed. P. Promote customer satisfaction and reduce cycle times through team-based problem-solving. Q. Foster an environment that aligns with Eaton s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. S. Demonstrate the ability to multitask and efficiently navigate different processes. T. Train and impart process knowledge to new hires. U. Suggest process improvement ideas. V. Support non-core but important reports to sites and stakeholders. W. Act as a single point of contact (SPOC) for micro sub-processes. X. Customer Relationship Management: Build and maintain strong relationships with key customers, addressing their concerns and ensuring their satisfaction with the order management process. Y. Compliance and Risk Management: Ensure compliance with all relevant regulations and standards. Identify and mitigate risks associated with order management processes." Qualifications: Bachelors Minimum 3 years experience in Customer Service, Order Management, Call center atmosphere and or Materials related field. Skills: "1. Understanding of Eaton business processes & systems 2. Data entry skills, including proof reading 3. Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs 4. Microsoft office (Excel, Word, PowerPoint 5. Solid understanding of markets (customers, end customers and competitors) and how our products service those markets. " "1. Organization and time management skills 2. Mathematical skills 3. Reasoning ability 4. Problem Solving Skills 5. Phone skills and customer communication skills 6. Out-of-the-box thinking 7. Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. 8. Understanding of Eaton Business Excellence Award (EBEA) requirements"
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
What you ll do: Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications: Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills: "1. Understanding of Eatons business processes & systems 2. Data entry skills, including proofreading 3. Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs 4. Microsoft office (Excel, Word, PowerPoint 5. Keyboarding skills required typing and 10-key. Minimum speed 35 WPM 6. Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills 2. Mathematical skills 3. Reasoning ability 4. Problem Solving Skills 5. Phone skills and customer communication skills 6. Out-of-the-box thinking 7. Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. 8. Understanding of Eaton Business Excellence Award (EBEA) requirements"
Posted 2 weeks ago
3.0 - 9.0 years
5 - 11 Lacs
Gurugram
Work from Office
5.1 Routinely review financial statements with dealer Aftersales management to monitor operation efficiency, increased profitability to support Aftersales absorption ratio, as well as compliance with company standards. These SOPs are to be audited once in a quarter. 9.1 Monitor staff levels to ensure the appropriate number of staff is maintained & with compensation plans supporting manageable level of employee turnover 10.1 Maintain awareness of competitive dealership actions (Pricing, campaigns or network actions) EXPECTED END RESULTS MAJOR ACTIVITIES KPIs Aftersales Revenue PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer) PCP monitoring, Dispersion management ratio Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc EW+DC Penetration Review Dealer and Service Advisor performance in terms of retention and sales per unit received including analysis for Lost customers activities Loyalty ratio Sales / unit Review Parts wholesale opportunities Key Parts sales volume Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance Service Absorption rate (SAR) Works with dealer sales personnel to ensure dealer meets accessory sales targets Accessories Offtake / NVS Provide forecast of month-end and future Parts sale per assigned dealers Parts sales volume Support in the development of outlet level annual business plans including periodic reviews on progress (PDCA) . . Monitor Dispersion Management Dispersion Management ratio Increase Network expansion in Tier 3 / Tier 4 (through MSV Mobile Service Van) Marketing Explains NSC s Aftersales related marketing communication programmes Review outlet service marketing plans including advertising spend as well as assess the effectiveness of their efforts. Include reviewing dealer CRM program, service reminder calls, seasonal campaigns, and other related activities Provide recommendations on new & innovative ways to enhance service marketing efforts to increase customer retention Support NSC in national efforts like annual roadside assistance programme, trade shows, Aftersales display in motorshows, etc. Incentives Support NSC Aftersales leadership to develop incentive programmes to meet revenue and CSI targets. Also responsible for cascading this program to the dealers. Help Service Manager to formulate local dealer incentive programmes to promote sales/UR, CSI, Accessory sales, Technician productivity, etc Parts Inventory management Review dealer inventory to ensure retails parts fill rate target is achieved Mechanical CLPV BP CLPV Assist dealer in tracking aging parts back orders Support dealer in part number information (use of systems, basic part number knowledge training, etc ) Business Management Service Absorption Ratio (SAR) Provide dealer management with benchmarking information in order to showcase potential P&L and Balance sheet related areas of improvement with monthly follow-up plan. Customer Satisfaction Review CSI scores (e.g. CS survey, Audit, Mystery shop) at an outlet & employee level to identify deficiencies and support the development of countermeasures, in order to ensure customer satisfaction and delight for all Customers OS-NPS (Overall Satisfaction Net Promoter Score) CPTV (Complaint per thousand vehicles) Address with management specific customer complaints to resolve quickly in compliance with ART ART (Average Resolution Time) Ensure quality closure of all complaints with complete customer satisfaction Explain to dealer latest recall campaign and technical service bulletins Provide Technical assistance to dealers for difficult repairs / diagnostics (long pending vehicles management) Clearance of Long Pending Vehicles (Mech., BP) Ensure dealers meet fix-it-right-first-time targets by reviewing dealer PDCA process SDD ratio (Same Day Delivery) FRFT ratio Conducts regular audit of warranty parts Provide field approval of warranty claims has the authorisation to do when required Ensure dealers clearly understands NSSW and AS-DOS and are compliant to the defined SOPs at the respective dealerships to minimise Customer s dissatisfaction and control Customer Complaints. SAMBHAV open action point result CPTV (Complaint per thousand vehicles) Facility Ensures dealers have enough work bay capacity to fulfil mid-term demand requirements Work with dealer to ensure sufficient Technician capacity in the short and mid-term Understand dealer agreements as it pertains to Aftersales, required performance and policy compliance for outlets Routinely document outlet performance via contact reports. Follow the requirements for minimum frequency of documentation as per the dealer performance management process in place Manage infrastructure renovation with DND support to align with DND Nissan policy Training Recruitment of dealership manpower as per the defined guidelines Qualification and experience of manpower as per NMIPL guidelines Ensuring manpower quantity per dealer position as per business requirement Staff quantity per dealer and position Conduct or support training of Aftersales personnel; monitor training status of outlet staff (training nomination, completion rate) Trained manpower ratio Ensure dealer Aftersales personnel complete requirement soft skill and technical training programs Conduct or support leadership coaching / training for Service Managers to maintain high performance and motivation in the teams Monitoring HR practices at dealerships to control attrition Attrition rate HR 9.2 Identify causes for high level of staff turnover and addresses issues with appropriate level of management Others Conduct periodic audits to ensure dealer complies to all NSSW, AS-DOS and 5S (Swachha Nissan activity) requirements RSPM Score Supports BPM dealer (Bottom Performance Management) improve its operations to gradate out of BPM program Act as a liaison between dealers and NSC to ensure two way communications and smooth operations 10.5 Deploy special initiative such as Nissan Customer Way (NCW) 10.6 Visit each of assigned dealer at least once per month including visit preparation prior to the event and submission of dealer visit report after the visit. Prepare other regular Aftersales reports outside dealer contact reports Perform other task outside not defined in the checklist (ex. Vehicle Sale role) Gurugram Haryana India
Posted 2 weeks ago
3.0 - 9.0 years
5 - 11 Lacs
Mumbai
Work from Office
Jul 18, 2025 Location: Mumbai Designation: Senior Executive Entity: Deloitte Shared Services India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters . . Work you ll do The Accounts Executive will be responsible for managing out-of-pocket expenses , ensuring compliance with company policies, and maintaining accurate financial records. This role requires strong analytical skills attention to detail, and proficiency in accounting software.: Expense Tracking & Reconciliation: Process employee reimbursement claims for travel, meals, and miscellaneous expenses. Verify receipts and ensure compliance with company policies. Maintain accurate records of all out-of-pocket expenses. Policy Compliance & Auditing: Ensure all expenses adhere to company guidelines. Conduct periodic audits to identify discrepancies. Work with finance teams to improve expense policies. Payment Management Weekly payment. Query resolution related to payment. Requirements : Bachelor s degree in commerce/ finance (Minimum) Proficiency in accounting software (SAP). Strong understanding of financial policies and compliance. Excellent communication skills. Ability to manage multiple tasks and meet deadlines. Team player . Your role as an Sr Executive We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Sr Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 2 weeks ago
3.0 - 9.0 years
5 - 11 Lacs
Mumbai
Work from Office
Jul 1, 2025 Location: Mumbai Designation: Senior Executive Entity: Deloitte Shared Services India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters . . Work you ll do 1) Payroll processing 2) Full & Final settlement. 3) Approving car details for employees putting vehicle details in system 4) Approving vehicle reimbursement claims as per Limits Set in employees CTC structure. 5) Approving telephone reimbursement claims as per Limits Set in employees CTC structure. 6) Approving LTA claims. Calculating the taxability on LTA claim as per income tax rules. 7) Responding employee queries related to Reimbursement claims. 8) Verifying Tax Investment proofs submitted by employees for TDS calculation purpose. 9) Any other day to day activities like sending reminders to / Follow ups with employees as per requirement of time. etc. Requirements: Excellent Communication skills Dealing with internal & external auditors Strong Execution skill Excellent interpersonal skills MS Office Skills / Tally and other ERP software Your role as an Sr Executive We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Sr Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication - Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
What you ll do: The incumbent will coordinate and support to EHS Manager to develop and facilitate area forums for knowledge and sharing of best practices along with general integration of EHS programs across the region including integration of Corporate, Group, and Regional EHS initiatives. Serve as plant environmental Coordinator under ISO 14000 program. 1. Develops short-term and long-term goals for EHS risk management at the plant. 2. Support EHS Manager to Provides direction to plant for the development and deployment of safety and environmental strategy/actions , including but not limited to: OSHA Voluntary Protection Program, Return to work guidelines, Work hardening, Wellness Improvements, and Environmental compliance. 3. Coordinate to Manages the plant waste treatment systems. 4. Plans and implements training programs required statutory regulations. 5. Participates in planning and purchasing decisions regarding the potential EHS impact of new equipment, processes, and construction or renovation. 6. Coordination to develops recommended EHS budgeting inputs. 7. Maintains and monitors current information and plant compliance on government EHS regulations and corporate policy. 8. Insures that appropriate air pollution permits, sewer ordinance requirements & permits are current and are compiled with. 9. Prepares required reports, plans, and other government EHS filings and insures timely and accurate submission. 10. Maintains current information for the plant in the company environmental database. 11. Coordination to develop, write and maintain Job Safety Analysis for all processes. 12. Coordination in evaluate jobs for possible ergonomic improvements (body mechanics, lifts, hoists, manipulators, etc.) and implement these work design changes. 13. Actively investigate all accidents, close calls, and near misses and follow up to ensure corrective actions are accomplished. 14. Administer worker s compensation insurance and claims management through third party administrator. 15. Controls and evaluates medical supply spending. 16. Prepares various reports relating to safety, health, and employees on leave. 17. Maintains work area housekeeping and assist in department/team housekeeping efforts. 18. Assists in training new employees. 19. Assists in maintaining an atmosphere of continuous improvement and team efforts for accomplishing department and plant goals. 20. Responsible for the implementation and deployment of actions to ensure compliance with ISO 14001, Quality systems, OSHA regulations, and all Statutory regulations and Local laws as they apply to their areas of responsibility. Qualifications: Up to 04 05 years related experience in EHS management. Skills: Attitude of a self-starter; ability to operate with minimal supervision Good interpersonal skills, particularly with respect to written and oral communication. Comprehension of industry, state/provincial, and country environmental, health, and safety legislative requirements. Thorough knowledge of industrial chemistry and environmental pollution control technology and practices, especially in wastewater management and technologies Adept at development and utilization of software solutions Understanding of manufacturing technologies and processes Ability to demonstrate managerial courage (e.g., managing varied interests representing potential conflicts) Ability to coordinate and support cross-functional process improvement teams Professional certification preferred (Certified Safety Professional, Certified Industrial Hygienist, Certified Hazardous Materials Manager, or country equivalent
Posted 2 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Chennai
Work from Office
Risk Assessment and Underwriting Review technical proposals received from various retail and corporate customers so as to ensure risk undertaken is as per guidelines. Evaluate proposal thoroughly considering past claims/cases and assess conformance with the set underwriting guidelines; seek more information on proposals, customers, if required. Conduct 360 degree review of risks along with any associated loss ratio; set standard terms and conditions for the proposal Arrive at the quotes; discuss the same with the superior, if required; provide clarifications to the customer / relationship manager / intermediary , if required Scrutinize the proposals received and assess adherence to the norms, guidelines and if the premium considered is correct and accounts for associated risk; share the information with the National Head, if there is a deviation Review and revise Underwriting guidelines and SOPs, on an annual basis. 2. Premium Growth and Audits Visit the locations and meet major IMDs; understand problem areas and issues / concerns Provide guidance, if required and resolve any issues / concerns from IMDs Clarify organization guidelines, premium calculation and probable risks which should be accounted for when arriving at the premium rates for policy issuances; share business understanding, past cases and spread awareness within the team on risk assessment and mitigation Conduct sample audits across the zones to check for non-adherence to company guidelines; seek clarifications from the team and draft the report; share the report with the National Head Face internal and external (IRDA) audit while ensuring all audit requirements are fulfilled in a timely and effective manner. Take corrective actions in collaboration with NHOD as per audit findings. 3. Projects / Special Initiatives Take up special projects / initiatives to strengthen the organizational processes, systems and governance systems. Collaborate with different teams to provide them the perspective from the technical (underwriting) perspective including challenges faced real-time with agents / IMDs; provide inputs on improving functionality as well reduce workload in repetitive tasks Collaborate with Product Development Team for new product filing and revisions in existing products for the LOB. Work with teams to ensure all underwriting guidelines / norms / calculators are properly built-in; conduct simulations across test cases and ensure that everything is in line with the set expectations Present the new (or modified) functionality to the relevant stakeholders; seek feedback and incorporate the same to strengthen the system for users Drive implementation or launch of the new functionality (or modified) / system and ensure a streamlined deployment; provide training to underwriting teams / IMDs on utilizing the same to deliver business for the organization 4. Product Training Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc. ; clarify doubts and resolve concerns, if any Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner Training Content Development for various training programs to be conducted internally and externally. 5. Data Analysis Analyze the growth achieved across zones and whether the loss ratio is controlled across zones Identify areas requiring special attention Chart out insights from the data Share the analysis report with the National Head and other relevant stakeholders regularly 6. Reinsurance and Co-insurance for Liability LOB Arrange Facultative Reinsurance to maximize the business while ensuring effective risk transfer. Also, ensure complete, compliant & timely risk placements through RI brokers and Reinsurers. Ensure timely Reinsurance Bordereau submission, so as to be compliant with Treaty Guidelines. Maintain Single Risk Report as per guidelines stated by the Treaty Leader ( compliance ). 7. Claims Review Prepare reports for specific complex claims so as to enable Claims to take the right decision wrt Claims Payment.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Job title : Senior Analyst - Market Access Analytics (Pricing Analytics Team) Hiring Manager: Manager/Team Lead/Group Lead Location: Hyderabad % of travel expected: Travel required as per business need, if any Job type: Permanent and Full time About the job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main responsibilities: We are seeking a highly skilled and experienced individual to join our team as senior analyst for Pricing Analytics Team. This pivotal role will be responsible for spearheading all development activities related to pricing reporting solutions and market access analytics. The overall purpose and main responsibilities are listed below: At our Sanofi we are leveraging analytics and technology, on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making that will allow us to tackle some of the world s greatest health threats. Within our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. Deliverables support planning and decision making across multiple functional areas such as finance, manufacturing, product development and commercial. In addition to ensuring high-quality deliverables, our team drives synergies across the franchise, fosters innovation and best practices, and creates solutions to bring speed, scale and shareability to our planning processes. As we endeavour, we are seeking a dynamic talent for the role of Senior Analyst We are looking for a team member to support our analytics team based out of US. Robust analytics is a priority for our businesses, as the product potential has major implications to a wide range of disciplines. It is essential to have someone who understands and aspires to implement innovative analytics techniques to drive our insights generation. People: Maintain effective relationship with the end stakeholders within the allocated GBU and tasks with an end objective to develop report and analysis as per requirement Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget Performance indicators: Feedback from (end stakeholders) on overall satisfaction Performance: Ability to translate business question to analytical requirement and work on it to develop reports/decks with minimum supervision. Experience working on patient analytics report and dataset such as LAAD, APLD and IQVIA Sales data Collaborates with Digital to enhance data access across various sources, develop tools and process to constantly improve quality and productivity. Will assist in managing business rules, definition and KPIs for reporting and insight. He/she will ensure on time and accurate delivery of all analytics and reporting requirement by collaborating with relevant stakeholders. He/she will ensure reports, decks and metrics are maintained as per requirements Pro-actively identifying analytical requirements. Building advance tools, automatization and/or improvement processes for analytical and other needs Performance indicators: Adherence to timeline, quality target Process: Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards Use latest tools / technologies / methodologies and partner with internal teams to continuously improve data quality and availability by building business processes that support global standardization Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU Performance indicators: Feedback from stakeholders on satisfaction with deliverables Stakeholder: Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables Work collaboratively with the stakeholder teams to prioritize work and deliver on time-sensitive requests Performance indicators: Feedback from stakeholders on satisfaction with deliverables About you Experience: 4+ years relevant work experience with solid understanding of principles, standards, and best practices in Insight Generation and storytelling from data analysis. In-depth knowledge of IQVIA, APLD, LAAD, Speciality Pharma and Distributor, Claims data etc. Soft skills : Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques Technical skills : Expert in Relational database technologies and concepts Proficient with pharmaceutical syndicated data sources (e.g. APLD, LAAD, Speciality Pharmacy and Distributor data) Capable of prioritizing and handling multiple projects simultaneously Excellent planning, design, project management and documentation skills Excellent management of customer expectations, listening, and multi-tasking skills. Ability to take initiative, follow through, and meet deadlines as necessary while maintaining the quality Proficiency of programming languages SQL, Python, R Strong exp erience using analytical platforms (e.g., Snowflake) Exp erience of using analytical tools like Power BI and Tableau Expert knowledge of Excel ,PowerPoint and proficiency in VBA An aptitude for problem solving and strategic thinking Ability to synthesize complex information into clear and actionable insights Proven ability to work effectively across all levels of stakeholders and diverse functions Solid understanding of pharmaceutical contracting entities and landscape (e.g. Payers, GPOs, Buy and Bill) Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques Education : Bachelor s or Master s degree in areas such as Information Science / Operations / Management / Statistics / Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters); Languages : Excellent knowledge in English and strong communication skills written and spoken Other Requirement: This role is a sole contributor focused on development, delivery and communication of insights Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people.
Posted 2 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Job Description Sr. Data Engineer Roles & Responsibilities : We are looking for a Senior Data Engineering who will be majorly responsible for designing, building and maintaining ETL/ ELT pipelines . Integration of data from multiple sources or vendors to provide the holistic insights from data. You are expected to build and manage Data warehouse solutions, designing data models, creating ETL processes, implementing data quality mechanisms etc. Performs EDA (exploratory data analysis) required to troubleshoot data related issues and assist in the resolution of data issues. Should have experience in client interaction. Experience in mentoring juniors and providing required guidance. Required Technical Skills Extensive experience in Python, Pyspark, SQL . Strong experience in Data Warehouse, ETL, Data Modelling, building ETL Pipelines, Snowflake database. Must have strong hands-on experience in Azure and its services . Must be proficient in Databricks, Redshift, ADF etc. Hands-on experience in cloud services like Azure , AWS- S3, Glue, Lambda, CloudWatch, Athena. Sound knowledge in end-to-end Data management, data ops, quality and data governance. Knowledge of SFDC, Waterfall/ Agile methodology. Strong knowledge of Pharma domain / life sciences commercial data operations. Qualifications Bachelor s or master s Engineering/ MCA or equivalent degree. 5-7 years of relevant industry experience as Data Engineer . Experience working on Pharma syndicated data such as IQVIA, Veeva, Symphony; Claims, CRM, Sales etc. High motivation, good work ethic, maturity, self-organized and personal initiative. Ability to work collaboratively and providing the support to the team. Excellent written and verbal communication skills. Strong analytical and problem-solving skills.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Mumbai
Work from Office
Manager- MT Supply Chain Job Description As a person, you re a learner a natural leader someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you ll help us deliver better care for billions of people around the world. It starts with YOU. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn t exist without talented professionals, like you. At Kimberly-Clark, you ll be part of the best team committed to driving innovation, growth, and impact. We re founded on more than 150 years of market leadership, and we re always looking for new and better ways to perform so there s your open door of opportunity. It s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we re constantly exploring new ideas on how, when, and where we can best achieve results. In one of our Manufacturing roles, you ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Bachelor s degree in supply chain management, Logistics, or a related field. Minimum 5 to 8 years experience in logistics preferably in FMCG. Strong in MS Office (MS Excel, MS PowerPoint), knowledge of SAP. Skills in Power BI will be added advantage. Well-developed written and oral communication skills. Ability to work with minimum supervision and drive the things by proactive co-ordination. Good in teamwork, attitude for learning and with attention to details. Demand Management: Analyze sales data, market trends, and promotional plans to forecast demand for products within the modern trade channel. Collaborate effectively with GT sales team and MT and Ecom planners for improving forecast and availability in the region. Monitor SLOB and drive actions to address concerns. Inventory Management: Monitor inventory levels at, distribution centers, and warehouses to ensure optimal stock levels and minimize out-of-stock situations. Customer Service - Order Fulfilment Manage the order fulfilment process, ensuring timely and accurate delivery of products to partners. Ensure target levels of OTIF, on-time delivery and tracking. Timely settlement of damage, expiry, and full & final claims for MT partners. Ensure appointment adherence for MT customers. Drive PDP and MOQ compliance for South & West regions. Timely and accurate updating of PODs by vendors. Supply Chain Optimization: Identify opportunities to improve supply chain efficiency and effectiveness, including transportation, warehousing, and distribution. Relationship Management: Build and maintain strong relationships with key account managers, and other internal stakeholders like depot teams, demand planners, central distribution planner. Performance Monitoring and Reporting: Track key performance indicators (KPIs) related to supply chain performance, such as on-shelf availability, fill rates, and inventory turnover, PDP, MOQ adherence, ICP s for supplying to different customers and report on these metrics to senior management. Problem Solving: Identify and resolve supply chain issues, such as delays, shortages, or quality problems, in a timely and effective manner. Audit of MT partners: Plan along with KAM for audits at MT partner s end. Liase with the audit teams for performing those audits and sending reports. Cost Management: Ensure cost efficiency in entire SC operations for supplying to MT customers Drive Fuel to Grow programs and develop pipeline of projects Actively engage with customers to drive direct dispatch from both factories IT enablement: Use IT to its advantage for converting manual to automated PO s. Usage of IT tools for preparing dashboards, reports, etc. Strong analytical and problem-solving skills: Ability to analyze data, identify trends, and develop solutions to supply chain challenges. Excellent communication and negotiation skills: Ability to communicate effectively with internal and external stakeholders and negotiate favorable terms with all stakeholders. Deep understanding of supply chain principles: Knowledge of demand planning, inventory management, order fulfillment, and distribution. Experience in the FMCG or retail industry: Familiarity with the specific challenges and opportunities of the modern trade channel. Proficiency in relevant software and tools: Experience with ERP systems, forecasting software, and other supply chain management tools. Overall Execution and planning for the Modern Trade Channel and Responsible for the Execution of Alternate Channel. Responsible for the Cost and Fill rate for the MT and channel. Check the PDP/MOQ and basis appointment plan the Dispatches. Work on all IT Development projects for MT channel. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . And finally, the fine print . Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. #LI-Hybrid Primary Location Mumbai Corporate Office Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time
Posted 2 weeks ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The opportunity Design authority for an engineering discipline with low to medium complexity. Complete assignments on small projects or portions of larger projects, cost-effectively and in accordance with contract specifications, quality standards and safety requirements. How you ll make an impact Evaluates, selects and applies standard techniques and procedures to perform engineering assignments. Provides technical support for testing, installation and commissioning activities. Prepares projects documentation within one s scope of deliverables. Assists in preparing proposal/presentation of engineering projects/programs (provision of bills of materials, estimated engineering hours, etc. ). Supports Contract Managers in issuing claims (new/change in scope of work, cost impact, time impact, risk quantifications etc. ) Provides quality solutions as per customer requirement and delivers within budget and contract. Ensures adherence to safety standards and mitigation of potential risks. Improves effectiveness of work plan in collaboration with other functions. Completes risk and opportunity assessments and ensures implementation. Reports any contract/quality/program/cost issues to management along with recommendations for resolution. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your background BE/B tech in engineering min 6-10 yrs experience Shall have expertise to handle project & tender engineering of Offshore wind Experience to develop a layout for offshore wind substation Skill set to understand technical perspectives of equipment engineering in relevant field System Analysis & network study using ETAP, PS CAD etc. Preparation of Protection SLD (Single Line Diagram) which includes selection of protection schemes for line, transformer, reactor, bus bar etc. Earth mat layout & equipment earthing details. Cable routing engineering Software skills : Proficiency in Auto CAD, Revit, BIM, CDEG & Microsoft Office Proficiency in both spoken & written English language is required .
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Mumbai, Nagpur, Thane
Work from Office
BASIC INFORMATION Position Name EA to COO Ports & Terminals Commercial, Operations and Engineering Job Band 3 ROLES & RESPONSIBILITIES Job Purpose/Objective Assist COO Ports & Terminals Commercial, Operations and Engineering for Managing his office, and other teams as required. Handle all the administrative needs like scheduling appointments, answering phone calls, and replying to correspondence as necessary. Key responsibilities Manage scheduling for COO, meetings including agendas, Coordinate calendar management, as well as information flow as directed by the COO. Provide administrative support to the COO including mail, emails and handling phone calls COO as per guidance Manage Business travel, accommodation and logistics arrangements for the COO and the Regional teams reporting to COO as directed. Ensure all expenses reports such as travel claims, entertainment expenses, etc are submitted for approval. Maintenance of filing and contacts database. Maintain professionalism and strict confidentiality with all data, information and exchanges. Should be able to summarize, contextualize and analyse reports and data in collaboration with the relevant stakeholders and quickly turnaround relevant presentations / reports / data as needed. Liaison with Internal and External Stakeholdersas necessary from time to time. Support with onboarding of new team members. Maintain team leave records. QUALIFICATIONS & COMPETENCIES Skills and Competencies Should have done secretarial course Knowledge of shorthand. Good communication skills Strong organizational abilities and analytical skills Proficiency in using Microsoft Office especially excel and powerpoint Total experience of more than 8-10 years and should have worked with senior leadership for couple of years Pleasing and dynamic personality and should be a team player Ready to take up additional responsibility Proactive & Assertive. Delivers on time Educational Qualification (min) Graduation Range/ Min no of years - of overall Experience required 7-10 years
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
About Role: As Manager you are leading team of key contributors to gain insights from client data and uphold our data quality standards. Collaborate beyond Operations, e.g. with Market Units, Valuation, Finance, Experience Studies, Portfolio management and Data Management & Insights (DMI). Strategies and conduct Client reviews, provide information to the rest of Value chain about early trends, anomalies or any other portfolio/market developments. Leadership and motivation of supervised team, with overall accountability for: Financial Monitoring, Operations Insights, Executing Data Quality framework, Deal coordination and Client review service Monitor & ensure compliance with local & regional audits and governance frameworks. Develop people and talents (people management) Ensure professional communication with clients/stakeholders/rest of the Value chain and ensure professional service provision Monitor Transactional quality and execute Client data quality framework collaborating with stakeholders across Life &Health value chain Continuously improving processes and quality of provided service Strategic thinking with ability to analyse organizations competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses in comparison with competitors. Lead Financial Monitoring activities as Line manager of the team. As a trend spotter, highlights meaning full insights for ops actions for key L&H portfolios in the region and provide early warning to business-related impact areas. Support portfolio related queries in Sub-MU across the region, Contribute / lead initiatives and projects across the L&H Operations Business Unit. Define & deliver operational insights framework in alignment with Business architecture, based on XFT needs. Understand terms of contractual agreement as signed between Swiss Re and the client, guide operations teams & stake holders on data validation with due diligence. This includes validations pertaining to Premiums, Claims & Underwriting clauses, early portfolio warnings and Client review services. Support onboarding of new deals/complex treaties (Deal Coordination service) and provide inputs to OPS teams, Valuation teams and ready for modelling across the region. Steer analysis on client data and drive Client review service with client Collaboration: Create strong connections with TA ops, Client Review Service, Deal Coordination service, Relationship Managers and Business architecture team. Explore and Realize automation and simplification opportunities within Operations, Leverage expertise in technology aligned to L&H data strategy. Ensure adherence to regional/local regulatory requirements Data Protection aspects across the markets. Ensure adherence to procedures and guidelines to fulfil Risk Management, Governance and Data Quality requirements as defined in the Risk & Control and Compliance Frameworks and coordinate with Business Architecture teams Drive Operational Excellence & Efficiency through continuous process improvements. Proven ability to lead through changing market conditions, which may have an operational impact on team. Engage with relevant partners/cross functional team and ensure process maintenance and improvement About Team: L&H operations insights team is part of L&H Operations. The team consistently demonstrates agility and client centric behavior, handle financial monitoring, ensures key financial controls are met, TA End to End quality assurance to mitigate/control risks, monitor the performance of key portfolios, involved in Data handling and manipulation to provide business insights considering the increasing complexity and demands of the growing markets and L&H Inforce book. Providing insights and reporting for Regulators & Risk Management, monitoring Operations signal for Portfolio health dashboard-Smart circle, Provide KPI inputs for Operational & Business review meetings with senior management and Market Units. Client review Service and Deal Coordination role forms part of the TA Ops Insight team and this is a broader role to be managed by Ops Insight manager. About You: Ideally 3+ years of experience within a managerial position, leading a team in shared services or financial services (e.g. banking, insurance) preferably in an international environment Ability to develop and lead a team 7+ years overall Insurance/Reinsurance domain experience. Strong technical knowledge of Life and Health Insurance/Reinsurance concepts with good E2E Value Chain understanding Strong Analytical skills (flair for figures)- preferable expertise in Advanced Excel, SAS/SQL, Machine Learning/Artificial Intelligence skill set (Python knowledge would be an added advantage) Effective interpersonal and communication (written and verbal) skills enabling them to drive result-oriented outcomes in line with Risk management practices. Ability to challenge the status quo & manage multiple stakeholders (multi-cultural and cross functional teams in a virtual set-up) Understanding business rationale which enables business decisions to create a positive impact for clients. Being An agile Ambassador with the ability to manage own workload and demonstrates a sense of Accountable, Responsible and Commitment Bachelor/masters in finance or accounting, Insurance/Finance (IFRS 17 know-how) related certifications preferred. Ability to coach/mentor team members and effectively lead & manage any initiatives assigned. About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134756
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Gurugram
Work from Office
Handling entire backend of the Channel Collaborate on Strategic Planning of the department and ensure its execution. Ensuring system reliability and data support, in terms of goal sheet management, and all data requirements Monitor and improve various factions like LOB wise renewals Branch Activation Manpower Productivity etc. PDA clearance Target Completion Renewal Ratio LOB wise business growth Supporting Business Incentive Structure Hiring Update SUB IMD Reconciliation Business Updates MIS management Claims Updates Receipt unblocking & Loader issuance support. Campaign design and roll out. Providing various external teams with Ad hoc requirements
Posted 2 weeks ago
10.0 - 14.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Senior Software Development Consultant II About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers . Job Details: Experience Required: 10 to 14 Years Location: Bengaluru Work Mode: Hybrid Mandatory Skills : Java/J2EE, Microservices, NodeJS ,Typescript Key Responsibilities: Solid work experience in JAVA/J2EE, Microservices, Restful Webservices, Node JS, Typescript as primary skills. Go/Golang, Python, Advanced JavaScript(Reactjs) as secondary skills. Experience with Oracle SQL, Postgres, any No SQL db, Mocha & Chai test frameworks, grafana queries, appdynamics. Basics of DevOps Practices and CI/CD tools: Github, Maven, Jenkins, SonarQube, Splunk, Docker, Kubernetes, ELK, Grafana. Knowledge of AWS, Temporal, Itential or any BPMS tools Very strong problem solving and analytical skills along with good interpersonal skills and communication skills. Exhibit thorough knowledge of all phases of software development life-cycle, should be well versed with Agile process Lead the team to deliver services and features that support CenturyLink s various business units. Work directly with the business teams to understand new requirements Take up ownership of applications , deliver requirements with good quality on time Produce high quality, maintainable software components code to comply with project quality objectives and company standards. Participate and contribute actively in Agile release planning, Scrum planning, retrospectives etc. Mentor developers within the team, coach them on technologies used within the project, track the deliverables and active participation in new technology initiatives/ideas. The candidate is expected to take complete ownership from requirement to delivery of modules. Develop medium sized components based on requirement specification. Should have exposure in providing Demo of deliverables to Product Owner "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."
Posted 2 weeks ago
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