Join our dynamic Asset Servicing department as an Asset Servicing Team Leader, where youll play a pivotal role in managing corporate and income-related events across all asset classes. Your responsibilities will encompass a wide range of activities, including collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion, payment processing, and claims management. Youll be at the forefront of reconciling positions, payments, and processing transactions to client accounts, ensuring seamless operations. As an Asset Servicing Team Leader within our Asset Servicing department, you will be responsible for managing all corporate and income related events across all asset classes. This includes collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, and claims management. You will also be tasked with reconciling positions, payments, and processing transactions to client s account. This role provides an opportunity to leverage your intermediate to advanced subject matter expertise in performing both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity. You will also serve as a point of contact for internal communication with Middle Office and Client Service, and have the opportunity to suggest process improvements. Job Responsibilities Reconcile positions, payments, and process transactions to client accounts efficiently. Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity, leveraging intermediate to advanced subject matter expertise. Diagnose problems and provide operational or technical resolutions within defined and limited autonomy. Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events. Understand the asset servicing lifecycle thoroughly. Serve as the point of contact for internal communication with Middle Office and Client Service. Review peer work and offer suggestions for process improvements. Adapt to extended hours as per business requirements to meet client expectations. Demonstrate the ability to work under pressure and in different shifts. Required quaifications, skills and capabilities Excellent prior asset servicing services, securities lending or prime brokerage operational experience Ability to work closely with business partners and interact with all staff levels Bachelor s degree required Minimum experience 5 years in Financial Services industry, in custody asset servicing fund services, markets or prime brokerage, securities lending space Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook

Introduction: At Kohler Co.,we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as an Area Service Manager. A. Technical Service Operations Monitor and review Service Level Agreement (SLAs) such as Response TAT, Resolution TAT and Open calls with the field team, service partners as well as with the senior management. Build Kohler Authorized Service Partner (KASP) network and field force management according to the call volume and business needs. Drive Service Operations with Process Compliance and ensure organization s processes and policies are adhered by KASP. Assist service partners in educating service technicians about the right attitude for handling customer interactions. Provide swift response to escalated customer issues. Analyzing the reasons for delay in servicing for better control and taking timely actions to correct the situation if required. Provide inputs to Business, KASP field Service operations, training, and quality team as applicable. B. Spares Management and Warranties Perform periodic stock checks at Service Partner store and maintain the necessary inventory based on consumption trend analysis. Forecast and indent through demand planning for the spares and participate in the S and OP process of modulating demand, establish reorder levels and safety stocks. Coordination with supply chain team for Spare Parts availability in case of high lead times Play a key role in evaluating Warranty claims received from the field team and initiate the replacement process as per the policy. Periodically update the senior management on the quality and performance of Kohler products. C. Service Revenue Promote sales of genuine accessories, spare parts, and value-added products to the customers. Promote Preventive maintenance contract to new customers ensure the renewal of existing maintenance contracts. D. Business Support Market visit for meeting providing technical support to Trade partners and customers such as Architect, Builder, MEP Plumbers. Train and maintain the data base of Kohler trained plumbers/plumbing contractors in Kohler India represented areas. Execute Service camps at project accounts to build the confidence on Kohler product performance and ensure to avoid workmanship errors while installation at ongoing sites. Skills and Proficiencies Expected Sound knowledge of the basic customer service management principles. Expert in Service partner management and people handling skills. Comfortable in dealing with people with different backgrounds and responsibilities. Must possess an engineering bent of mind in discerning the problem and arriving at solutions. High process orientation and engineering proficiency. Agile to understand changes and have creative thinking to achieve the goal. SKU management, detailing and good analytical ability. Data interpretation skills and good written and verbal communication skills.

Imports documentation Invoice, Picklist, AWB/SWB, sending pre alerts to CHA, checklist verification Check that all deliveries have signed delivery paperwork *Liaise with customers / lease companies regarding their deliveries, collections and relocations, by telephone and email Liaise with Subcontractors, Workshop and Warehousing Team as appropriate, and any other internal department as required Check that all correct paperwork received from SOP and Sales prior to scheduling; update SOP and Sales once a delivery date is in place MIS Reporting Import Ordering Keep records of hard copies of import docs and sharing with accounts Responsible for Custom Duty payment, challan with CHA Responsible for CHA bills verification, submission on time for regular payment to CHA Liaise with MRP labelling clauses / LM Liaise with E waste management clause as per the CPCB and responsible for the returns Liaise with CHA for the priority clearance of all import shipments Responsible for Insurance and claims for any damages or lost case SAP Order placement Vendor Management Requirement *SCM professional Preferably from Import background Graduation or above Should have knowledge of Oracle Suite and SAP Experience/Education background Minimum of 6 years experience in service imports industry Excellent verbal and written communication skills Minimum Graduation (or equivalent) is mandatory. Good numeracy and analytical skills

Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance validate the submissions against shared triggers Success in claim investigation based upon strong medical legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment Training Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation

Job Description We are looking for an experienced Manager / Sr. Manager- Billing & QS with over 10+ years of hands-on experience in managing the billing, cost control, and quantity surveying activities on high-rise residential or commercial projects. The successful candidate will be responsible for overseeing all commercial aspects of projects, from budgeting and procurement to billing and final account closure. This role demands a leader who ensures strict adherence to project timelines, quality standards, and financial parameters. Key Responsibilities: Project Budget & Cost Control: Preparation of Project Budget Analysis comparing budgeted vs. actual costs. Monitor and update Construction & Material Incurred cost statements . Ensure progress reports align with the project schedule. Accountable for overall commercial aspects , ensuring timely project completion and budget adherence. Site Supervision & Measurement: Supervise on-site work to maintain specified quality standards and ensure compliance with design and specifications. Conduct site inspections , including the verification of on-site measurements to ensure accuracy. Prepare, verify, and update BOQs (Bills of Quantities) based on actual work done and project drawings. Coordination & Communication: Coordinate with contractors , suppliers, and other agencies to ensure smooth project execution. Prepare and verify contractor/supplier payment summaries , ensuring timely payments and resolving any disputes regarding payments. Billings & Certification: Handle the certification of contractors RA (Running Account) and final bills based on work orders and actual work completed on-site. Monitor SAP Bill Booking and ensure that billings are processed accurately and on time. Evaluate commercial offers, handle the certification of extra items , and resolve any related issues. Preparation of Billing TAT , ensuring booked status for the project is tracked and recorded. Contract Management & Documentation: Verify and scrutinize work order quantities , rates claimed by contractors, and actual work done based on drawings and work orders. Ensure compliance with scope of work and commercial terms and conditions as outlined in the work order. Review all documentation for tender/contracts/billing formalities and answer any clarifications on extra items. Procurement & Purchase Orders: Coordinate with the Central Procurement Department for vendor selection, work order finalizations, and amendments. Process purchase requisitions and service requisitions in SAP, ensuring they align with project requirements. Track and verify vendor supplied materials and free issued materials in coordination with stores and vendors. Project Reporting & MIS: Prepare CTC (Cost to Complete) reports based on the given budget to monitor overall project expenditure. Maintain records for the closure of completed work orders and ensure budget provisions are updated for future expenditures. Generate MIS reports including billing summaries, work orders, purchase orders (WO/POs), advances, BGs (bank guarantees), recoveries, and project progress. Track and coordinate reconciliations of materials, ensuring accurate record-keeping and reporting. Team Leadership & Support: Support and mentor junior quantity surveyors and project team members by defining and implementing best practices for cost management and billing processes. Ensure the quality & timeliness of project deliverables, providing continuous support for ongoing tasks and issues resolution. Ensure all team members adhere to project standards, regulations, and protocols for commercial documentation. Qualifications & Skills: Education : Bachelor s degree in Civil Engineering, Construction Management, Quantity Surveying, or a related field. Experience : Minimum of 1o+ years of relevant experience, with significant experience in high-rise residential or commercial projects. Key Skills : Strong knowledge of quantity surveying , cost management , and construction billing processes. Proficiency in SAP for bill bookings, purchase requisitions, and service requisitions. Ability to prepare and process BOQs , BBS (Bar Bending Schedules) , and Bills . In-depth understanding of contract management , including work orders, variations, claims, and certification processes. Strong communication and negotiation skills with contractors, suppliers, and internal teams. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and other project management tools. Familiarity with construction management software and BIM (Building Information Modelling) is a plus. Preferred Skills: Membership in a recognized professional body (e.g., RICS, AIQS). Extensive experience with high-value, complex projects. Strong understanding of commercial and legal aspects of construction contracts. Ability to analyze and report project financials accurately.

JOB DESCRIPTION A Position Overview Position Title Area Sales Manager Department Direct Sales Force ( Direct Distribution) Level/ Band 401/Manager Role Summary: Drives sales in the zone through liaison with channel partners, Interacts with sales staff of the channel partners to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved. B Organizational Relationships Reports To Regional Sales Manager / Zonal Sales Manager Supervises Sales Managers and WPOs C Job Dimensions Geographic Area Covered North Zone Stakeholders Internal Distribution Operations, Operations, Marketing, HR External D Key Result Areas Drive sales in the zone through liaison with channel partners Top line and bottom line responsibility for sales through the respective channel partners Coordinate with the senior management of channel partners to set targets & review mutual expectations Coordinate with channel partners to decide contests for their sales teams Arrange for marketing material for the channel partners Develop contests for sales teams of channel partners Interact regularly with channel partners to provide them with sales status , product updates, business required etc Interact with sales staff of the channel partners to motivate them to sell company products Visit the branches of channel partners on a regular basis to observe the sales process & resolve any escalated queries Inform the sales staff at the branches about the various contests being held & motivate them to perform better Track business on a daily basis & give feedback to sales team as well as senior management Facilitate delivery of marketing material to outstation locations Manage customer queries & complaints & ensure they are resolved Handle customer queries & complaints received through channel partners Facilitate case submission & issuance for the channel partners sales teams Coordinate between channel partners & operations team to ensure all pendings are resolved Facilitate claims resolution & give update on the same to channel partners Manage & develop a team of reportees Set targets for the reportees & review their performance on regular basis Look after manpower requirements at clients end as well as for the team Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback Provide support to team members in every possible way for them to achieve their targets Drive adherence to SOP s & ensure compliance Ensure compliance in business through mock calls at the channel partners offices Ensure that the form is being filled correctly to avoid any fraud or misrepresentation Educate the sales teams of channel partners on the importance of compliance Ensure that no misselling happens at the sales offices & that no wrong information is being given out by the CA/BR team Prospect new channel partners Look out for prospective channel partners & analyze the feasibility of collaborating with them Approach them with a business plan & start negotiations Analyze competition & device sales strategies accordingly Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. E Competency Competency For Area Sales Manager Proficiency Scale Proficiency Scale Description Consumer Focus Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and make him/ her a brand ambassador by making use of functional knowledge and expertise 4 Is aware of the all latest offerings available in the market place and uses that information to create an environment where team/s are empowered to put consumers first. Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs. Implements feedback system to improve consumer experiences at each touch point. Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / services Building and Managing Relationships Collaborating with key stakeholders and team members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. 4 Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success. Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results. Takes efforts to ensure that key contacts and networks also find it beneficial to maintain relationships. Encourages own team members to build nurturing relationships Effective Communication Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations 4 Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders. Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders. Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for success. Taking Ownership Achieves results by taking responsibility proactively and by making timely decisions with speed & urgency 4 Proactively sets stretched targets for team and empower/motivate them to achieve the same. Takes responsibility for self and team s productivity even under testing situations. Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has an impact on improving them. Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for results. People Management Develop and manages individuals and team performances through constructive feedback, coaching and mentoring . 4 Creates a collaborative environment and continuously motivates The team to work together. Empathizes and maintains an on-going two way communication With team members. Makes team members understand criticality of their contribution to the team s success and facilitates understanding of Interdependencies among roles. Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concerns. F Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills G Incumbent Characteristics Essential Desired Qualification Graduate PG/MBA Experience 6-8 years

& Summary As a Guidewire developer at PwC, you will specialise in developing and customising applications using the Guidewire platform. Guidewire is a software suite that provides insurance companies with tools for policy administration, claims management, and billing. You will be responsible for designing, coding, and testing software solutions that meet the specific needs of insurance organisations. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary A career in our Guidewire practice, helps in leveraging and shaping the future of the insurance industry. Guidewire insurance suite including (Policy center, billing center, claim center) expertise in designing develop and enhance cutting edge insurance solutions. Responsibilities Develop technology roadmap, architecture and implement for Guidewire Insurance Suite. Collaborate and implement most relevant (e.g., Guidewire Accelerators, ASPEN, BANFF) development tools/techniques to solve client issues and exceed client requirements. Experience in using various editors and tools available through Guidewire Studio. Strong programming knowledge in objectoriented languages such as Java and Gosu. Knowledge of XML, XSD and JSON. Knowledge of relational databases such as Oracle, SQL Server etc. Knowledge in the Insurance domain. Work experience in SCRUM Agile methodologies Excellent analytical and communication skills. Cross skilled in multiple products (Policy Center & Billing Center/ Policy Center & Claim Center /Billing Center & Claim Center) is an advantage Mandatory skill sets Guidewire Developer, Claim Center, Configuration, objectoriented languages such as Java and Gosu. Preferred skill sets Oracle, SQL Server, SOAP API, Rest API Years of experience required 38 years Education qualification B.Tech. / B.E. / MCA / M.Tech Education Degrees/Field of Study required Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred Required Skills Guidewires Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Guidewire BillingCenter, Guidewire BillingCenter Configuration, Guidewire ClaimCenter, GuideWire Integration, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, PolicyCenter (Software), SelfAwareness, Software Development, Software Development Methodology, System Development, Teamwork, Well Being No

Guidewire Test Architect Position : Test Architect / Senior Test Architect Experience : 12 to 18 Years. Job Location : Greater Noida, Pune & Hyderabad. Mandatory Skills: P&C, Property & Casualty, Guidewire Test, Guidewire Policy, Guidewire Billing Test, Guidewire Claims Test, Guidewire Manual & Guidewire Automation. Description: As Test Architect he/she should have good knowledge of Policy, Billing or claims system. Candidate will work with the application Architect for Solution approach, Design and Estimation. Work closely with BAs, App managers, business users to lead testing efforts using agile methodology. Work closely with Business Analyst and Developers on requirement validation and acceptance criteria definition. Contribute to and promote teamwork in a multi-vendor environment developing complex multi-layered enterprise applications. Performs manual, data-driven and integration testing as needed. Performs integration testing; validates and tests all integration points between internal applications and external services. Document test strategy and plans. Design and execution of automated and manual test cases. Management of Defect Triage sessions and reporting on the status. Document defects and manage resolution. Support for implementations; warranty period and production support. Manage and mentor Quality Assurance team. Experience with reporting and managing test status & Quality metrics for large scale Programs. Experience in testing current releases of Guidewire PC, BC and Digital products. Experience in Manual & Automation Testing. Domain knowledge of Property and Casualty insurance products \u2013 Personal and Commercial lines. Good understanding of Agile methodologies. Good communication skills Written and Verbal. Experience with testing integrations; database and forms Experience with automated testing tools Please share your profile at anshul.meshram@coforge.com

48 years of relevant experience in marketing claims review, administration, or product data management. Strong analytical skills with attention to detail. Proficiency in managing data within product information systems (PIM, ERP, or other relevant tools). Familiarity with marketing compliance standards and regulatory requirements. Excellent communication and collaboration skills. Ability to multitask and thrive in a fast-paced environment. Marketing Claims Analyst/Admin: Review and validate marketing claims for accuracy, compliance, and regulatory alignment. Collaborate with legal, compliance, and marketing teams to ensure claims meet industry standards. Maintain documentation and audit records related to marketing claims. Support administrative tasks, including data entry, reporting, and tracking claim approvals. Assist in updating marketing content across various platforms based on validated claims.

Job description We Are Hiring for International Semi voice Process Profile -: Claim Processing associate ( Semi voice) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 6m- 5 yrs in claims Shifts:Rotational Location : Bangalore Immediate joiners only *** Only 2 rounds of interview Job description Document claim file by accurately capturing and updating claims data/information in compliance with best practices for low to moderate. exposure and complexity for Property and Content damage and Liability/Injury claims. Exercise judgement to determine policy verification and coverage determination by analysing applicable coverage for claims and determining whether the loss falls within the coverage. Exercise judgement to determine liability by gathering and analysing relevant facts, images; utilizing applicable coverages. Identify anomalies and patterns to identify fraudulent claims and refer to SIU team based on SOPs Work to have a timely resolution to claims with complete ownership from initiation/intake to settlement. Assess damages by calculating applicable damage or range of damages. Negotiate settlement of a claim by establishing the appropriate negotiation strategy and utilizing available resources within authority limits. Meet quality standards by following best practices Responsible for data integrity and the appropriate documentation of the claim file as well as for compliance with regulatory requirements. Accountability in customer satisfaction and execute on the strategy to provide the best claims service for host damage protection. Ensure customer service by proactively communicating information, responding to inquiries, following customer protocols and special handling instructions. Ensure legal compliance by following federal laws and regulations, and internal control requirements. Key skills required: Bachelor's degree or college Diploma. • Experience in P&C, Healthcare Claims dealing with damage, liability or injury claims. • Good knowledge of Insurance claims end-to-end value chain activities, challenges and best practices. • Good knowledge of how to evaluate injuries and damage using market tools and technology. •General knowledge of the coverages available under the damage protection, liability policy and some common exclusions. • Results driven, ability to multi-task, pay attention to detail and follow procedures. Proven leadership and time management skills in a team environment. Job Type: Full-time Qualification :Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606557106 / 9606553811 !!!Thanks & Regards HR TEAM!!!

Key Responsibilities: Effectively manage and administer insurance policies, including renewals, updates, and endorsements. Ensure accuracy and compliance with regulatory requirements. Process and manage insurance claims efficiently, including liaising with clients, adjusters, and underwriters to ensure a fair and timely resolution. Provide excellent customer service to clients, addressing their insurance-related inquiries, concerns, and providing expert advice. Evaluate insurance applications, assess risk factors, and determine appropriate coverage options. Maintain an up-to-date knowledge of insurance products and services, including policy features, pricing, and market trends. Stay informed about industry regulations, ensuring compliance with all applicable laws and regulations in the Australian insurance market. Maintain accurate and organized records of policies, claims, and client interactions. Collaborate with the sales and marketing teams to develop and promote insurance products to potential clients. Generate reports on policy performance, claims, and other relevant data to support decision-making and business development. Qualifications: Bachelor's degree in a related field, or equivalent industry-specific certifications. Australian insurance industry experience, demonstrating a solid understanding of insurance principles, products, and regulations. Strong knowledge of Australian insurance laws and regulations. Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships. Detail-oriented with exceptional organizational and analytical skills. Proficiency in insurance software and tools for policy management and claims processing. Problem-solving skills and the ability to handle complex insurance-related situations. Proven ability to work both independently and collaboratively within a team. Professional demeanour and a commitment to upholding the highest ethical standards in the insurance industry.

This position is responsible for the successful Parking Operations management of Secure Parking Solutions Private Limited. The Prime objective of this position is to manage day to day Parking Operations and Parking management activities of Region. This position is responsible for the successful Parking Operations management of Secure Parking Solutions Private Limited. The Prime objective of this position is to manage day to day Parking Operations and Parking management activities of Region. Proficiency in MS office, Knowledge of preparing and presenting reports. Candidates with experience Retail or Telecom (Postpaid) industry only. Currently Residing in Mumbai (10 Km radius of Andheri East) Minimum of 12-15 years experience in a similar Regional leadership level position with a successful track record of achieving results OPERATIONS Assisting AGM West in smooth running of day-to-day parking operations for the assigned region. Active participation in setting up new car park sites and giving support to existing car parks in the region. Directing Car Park Managers/Supervisors operations to ensure that all planned targets are met within agreed budgets and time frames. Advice and support to Car park managers/Supervisors and ground staff on all car parking operational issues. Support the CPMs and ground staff on all car park operational issues by the means of weekly training / meeting at the office or on site. Manage the handling of all customer service inquiries, complaints, incident reports and claims in an efficient and timely manner. Manage adherence to all financial transaction policies and procedures (cash management, permanent passes, daily cash banking etc) and respond to and implement and monitor recommendations made by internal auditor/client. In conjunction with AGM West analyze car park performance in terms of revenue and usage. Review and revise the standard operating procedures (SOPs) and agreed client service level agreements (SLA) and ensure it is followed at car park sites. Develop, review and revise local operating procedures (LOPs) for all upcoming and existing car parks in the assigned region. Maintaining strict adherence to company policy requirements including active participation in the monthly Operation meetings, conduct audits to assess potential risk at sites, management of incidents, claims settlement and conflict management. Handling existing clients on one-to-one basis with regards to any requirement or improvement in present car park operations by periodically meeting the clients weekly once (in station) and monthly once (out station). Follow up and report on site wise staffing to Human Resources and AGM West on weekly basis. Stay available on busy sites on weekends and public holidays and also have client interaction while doing so. Complete follow up on timely invoice submission of all the sites in station and out station. Complete follow up on the pending payments from the clients every week in station and out station. Prepare / arrange / organise the monthly management report of all the sites with the help of CPM/Supervisors every month before 5th day. Team Work Share seek information relevant to the progress of the ongoing assignment with Operations and other team members. Assist the AGM West in report generation and follow up on submitted billing invoices. Working on achieving required SLA benchmarks as agreed by the Client and Company. Share Operations activity and explore any opportunities to improve the day-to-day workings at car park sites with Operations team. Quality Management Preparation of PPTs and MMR reports for presentation to Management and other stake holders. Ensure proper Liaisoning and coordination with local operations team and clients for smooth functioning at sites. Providing information on competitor activity related to Parking operations and IT and Equipment sales. Client Interface Conducting regular interactions with clients to discuss the parking operations at site. Regular and strong follow-up with clients for payment follow ups.

Role & responsibilities Manage end-to-end PA (Personal Accident), GMC (Group Mediclaim), GPA (Group Personal Accident), and WC (Workmen Compensation) claims. Coordinate with TPA/insurer for document follow-ups, claim updates, and escalations. Ensure timely processing of claims and maintain TATs. Maintain trackers and generate claim MIS reports. Handle client queries and ensure effective claim resolution. Ensure adherence to regulatory & policy guidelines. Conduct periodic claims audits and prepare summary reports. Preferred candidate profile Experience in Insurance Broking, TPA, or Insurer handling PA/GMC/WC claims. Strong communication & coordination skills. Knowledge of Excel and data management tools. Perks & Benefits: 5 days working Group Medical Insurance Performance-based incentives Career growth opportunity in a fast-growing insurance broking firm Unlimited Snacks, Lassi & Beverages. Amazing Work Culture Earned Leave Corporate environment. Interested candidates can share their resume at [ saurav.shukla@aceinsurance.com ] we’d love to hear from you!

Ready to shape the future of work? At Genpact, we don't just adapt to change wedrive it. AI and digital innovation are redefining industries and were leadingthe charge. Genpact’s AI Gigafactory, our industry-first accelerator, is anexample of how were scaling advanced technology solutions to help globalenterprises work smarter, grow faster, and transform at scale. From large-scalemodels to agentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, OTC ! In this role you are expected to be an independent worker who demonstrates ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and accurate processing of customer orders from order entry/capture to payment. This includes a variety of tasks, such as order entry, order validation, shipment document creation, invoicing, and cash application. The ideal candidate will have strong analytical and problem-solving skills and excellent customer service and communication skills. Responsibilities • Follow established policies & procedures as laid out in SOPs and other relevant process documents. • Willing to work in US shifts and follow US calendar for Holidays. • Areas of operation – o Deductions management (Claims / Dispute) o Contract management o Order entry & exception management • Support month-end close activities • Backup Support on portfolio’s as needed • Update SOP’s • Peer to peer audits (optional, only if assigned) Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor or Graduate degree • Relevant years of experience in Order to Cash • Strong analytical and problem-solving skills • Excellent customer service and communication skills • Must be self-reliant, resourceful, and proactive in approaching tasks. • Strong analytical skills and ability to work with complex data. • Excellent attention to detail and problem-solving abilities Preferred Qualifications/ Skills • Knowledge of all Order-to-cash processes in the CPG or retail industry. • Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. • Strong interpersonal skills, with the ability to work in a team environment. • Ability to multi-task and prioritize items with specific time constraints. • Client-focused mindset with proven ability to respond quickly to internal and external client requests. Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters: Up. Let’sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

The Medical Surgery Coder will play a key role in reviewing and analyzing medical billing and coding for processing. The Medical Surgery Coder will review and accurately code ambulatory surgical procedures for reimbursement. SPECIFIC KNOWLEDGE REQUIRED: Required certification in one of the following : CPC, RHIA, RHIT Minimum of 2 years acute care coding experience of all patient types Surgical, Outpatient, Inpatient, SDS and ER, with strong experience in Inpatient. Successful completion of formal education in basic ICD-9-CM/ICD-10/CPT coding, medical terminology, anatomy/physiology and disease process. Knowledge of computers and Windows-driven software Excellent command of written and spoken English Cooperative work attitude toward and with co-employees, management, patients, outside contacts Ability to promote favourable company image with patients, insurance companies, and public. Ability to solve problems associated with assigned task ADDITIONAL SKILLS REQUIRED/PREFERRED: Obtain operative reports Obtain implant invoices, implant logs, and pathology reports as applicable Supports the importance of accurate, complete and consistent coding practices to produce quality healthcare data. Adheres to the ICD-9/ICD-10 coding conventions, official coding guidelines approved by CPT, AMA, AAOS, and CCI. Uses skills and knowledge of the currently mandated coding and classification systems, and official resources to select the appropriate diagnostic and procedural codes. Assigns and reports the codes that are clearly supported by documentation in the health record. Consults physicians for clarification and additional documentation prior to code assignment when there is conflicting or ambiguous data in the health record. Strives for the optimal payment to which the facility is legally entitled. Assists and educates physicians and other clinicians by advocating proper documentation practices. Maintains and continually enhances coding skills. Coders need to be aware of changes in codes, guidelines, and regulations. They are required to maintain 90% or above coding accuracy average. Codes a minimum of 50 cases on a daily basis. Assures accurate operative reports by checking spelling, noting omissions and errors and returning to transcription for correction. Codes all third party carriers and self- pay cases equitably for patient services and supplies provided. Adheres to OIG guidelines which include: Diagnosis coding must be accurate and carried to the highest level of specificity. Claim forms will not be altered to obtain a higher amount. All coding will reflect accurately the services provided and cases reviewe'd for the possibility of unbundling , up-coding or down coding. Coders may be involved in denials of claims for coding issues. Some centers require a code disagree form be completed. Coders are required to provide their supporting documentation to be presented to the center for approval. (Surg Centers call this a coding variance) Ensures the coding site specifics are updated as needed for each center assigned. Identifies and tracks all cases that are not able to be billed due to lacking information such as operative notes, path reports, supply information etc On a weekly/daily basis provide a documented request to the center requesting the information needed. Responsible for properly performing month end tasks within the established timeframe including running month end reports for each center assigned and tracking of cases that are not yet billed for the month. Cases will be reviewe'd as part of an in-house audit process to ensure quality and accuracy of claims. Corrections may be needed after review. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time PHYSICAL REQUIREMENTS: Requires ability to use a telephone Requires ability to use a computer

Develop detailed understanding of AWS - SCA initiatives and deliverables and drive success. Develop deep understanding of existing and forthcoming AWS partner programs (CEI, RAPID, ARRC, MPL ) : Understand programs and earning potentials in detail with AWS program champion, PDM and marketing team. Create a downstream plan / understanding for Sales and Partners, Ingram version. Conduct webinars for internal teams to relay and amplify the program messaging. Work closely with marketing team and execute marketing strategies for specific programs. Work with product manager on partner incentives / SPIFF for partner and own end to end implementation of program Track progress on weekly basis on the programs and share updated dashboard with Sales and BU SLT. Conduct in person / virtual PRT / CRT with partners in coordination with Sales and give run through on programs. Ownership of SCA marketing plan from business perspective and closely coordinate with Sales and Marketing team to successfully implement the DDF fundings. Weekly tracking of the DDF funding and achievement tracking for each DDF workstreams. End to end ownership of processing claims on the payee central for the DDF funding on quarterly basis. Track the claim vs income and ensure 100% claim settlement with AWS. Keep track of the margin analysis of AWS SCA DDF on monthly basis and share MIS reports. Maintain database of marketing spend, vouchers, blitz days merchandize. Work closely with Sales and product team on merchandise planning on quarterly basis and coordinate with marketing on execution. Ensure utilization of Vendor MARCOM funds to conduct innovative and defined marketing activity for business growth. Drive SCA workstream initiatives (MAP / OLA / SUP / Storage) with workstream owners and sellers, which include Tracking of Blitz days , PRT and CRT activities Collection of POEs and collating for Claims. Monthly Dashboards on the GTM motions. Develop and execute the business plan strategy and activities with vendor management team, AWS and Sales team, ensuring long-term growth. Develop your own levels of expertise both technically and commercially and maintain a broad understanding of AWS product line. Required AWS certification: AWS Partner: Sales accreditation (Business) AWS Marketing certifications.

We are looking for a full-time Associate - finance to manage day-to-day accounting operations, accounts payable and receivable functions and statutory compliances. This role also requires strong analytical skills, attention to detail, collaborating with cross-functional teams and a commitment to advancing the organizations mission. Primary/Key Responsibilities: Ensure the accuracy and timely processing of reimbursement claims, vendor invoices, consultant invoices, and other party invoices, ensuring they are correctly accounted for in relevant applications and paid promptly Manage all accounting & finance tasks including end-to-end Books of Accounts, bank reconciliation, receipts, vouchers, petty cash, reimbursements, and data entry into Zoho Books Handle Accounts Payable and Accounts Receivable, issue receipts for donations, manage statutory payments, and assist in monthly statement of accounts Ensure compliance with legal and statutory requirements, including PF, ESI, TDS, PT, GST, FCRA, etc Collaborate with existing employees and volunteers to complete assigned tasks effectively Other responsibilities: Coordinate with auditors for year-end auditing, statutory filings. Any other finance related adhoc task from time to time Qualifications: 1-4 years of relevant work experience in finance, accounting, and administration Graduate in B.Com / B.CS or equivalent accounting degree Hands-on experience in QuickBooks/Zoho Books is preferred and MS Office, especially Excel Knowledge of statutory payments, donor reporting, and trust/society accounting is an added advantage Skills and Attributes: Strong interpersonal and communication skills. Resourceful, responsible, and self-starting with the ability to manage data efficiently. Good English proficiency, computer skills, and knowledge of Zoho Books are desirable. Female candidates preferred; age limit below 30 years. Other Information: Reporting to the Finance Manager

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

Managing various aspects of HR Operations including employee documentation, on-boarding and off-boarding, insurance and HR audits. Creating, implementing and administering human resources policies and procedures and ensuring that practices are compliant with statutory requirements and guidelines. Providing support for recruitment as required, including but not limited to conducting hiring needs analysis, conducting reference checks and employment contracts. Application and renewal of work visas. Supporting employee relations by providing guidelines and clarifications on policies and their application. Managing employee benefits and claims administration. Working closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims. Participating in and/or leading projects focused on continuous improvement. Ideal Profile You have at least 3 years experience including solid experience in a similar role within Professional Services. Strong knowledge of legal and statutory requirements pertaining to HR practices. Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organisation. You are a strong mentor and coach who can build high performing teams You are a strong networker relationship builder You are a strong team player who can manage multiple stakeholders Whats on Offer Fantastic work culture Flexible working options Opportunity within a company with a solid track record of performance

Urgent requirement for BHMS,BDS,BAMS -Rajasthan(Jaipur) Freshers/candidate with clinical or TPA experience. Interested candidates can call on 9371762436 or share their updated resumes to career@mdindia.com Job Description: Scrutiny of medical documents and adjudication. Assess the eligibility of medical claims and determine financial outcomes. Identification of trigger factors of insurance related frauds and inform the concerned department. Determine accuracy of medical documents. Required Candidate profile: BHMS,BDS,BAMS graduate. Male candidate prefer. Good Medical & basic computer knowledge Should have completed internship (Permanent Registration number is mandatory) Freshers can also apply. Work from office. Venue details: MDIndia Health Insurance TPA Pvt. Ltd Naval Tower, J.L.N. Marg, 4 & 6th Floor, Near Fortis Hospital, Jaipur 302017 .

The incumbent will be responsible for assessing the overall trade flow plan including commercial terms, operational terms, payment terms and legal obligations of sale and purchase transactions concluded by the company. The incumbent will then draft or review the underlying commercial contracts keeping in mind Trafigura’s interests and business strategy and will also highlight all potential risks for consultation with other key departments such as Trading, Cargo Operations, Trade Finance, Claims, Legal etc. Knowledge, Skills and Abilities Graduation in law studies completed by an operational experience, or an experience in commodities trading contracts or commodities trading completed by a contractual/legal training. Strong communication and negotiation skills Strong interpersonal skills Ability to work under pressure without compromising attention to detail Accurate and efficient working style with high attention to detail Computer literacy: MS Word, MS Excel and Outlook Adaptive to change Self-starter and pro-active attitude Fluent in English. Knowledge of French language is advantageous Willingness to work in flexible time zones Thorough knowledge of international commercial terms (Incoterms 2000, 2010 and 2020) Key Responsibilities Assessing commercial, operational and legal risks in a sale/purchase transaction and highlight the same promptly to relevant departments Liaise closely with other departments to discuss and finalize company’s contractual position Issue final contracts, termination agreement, Non-Disclosure Agreements or amendments after compiling views of key departments Pro-actively liaise with stakeholders to achieve mutually acceptable contractual position Take advisory role to suggest traders’ ways to mitigate key risks and highlight those exceptions to management Timely filing of contracts, amendments, communications on the in-house database management software’s Strict adherence and compliance to Trafigura’s policy and codes Key Relationships - Counterparties - Traders - Cargo Operators - Trade Finance - Deals Desk - Claims - Foreign Exchange, VAT, Legal, Securitization departments Department The Contract Administration Department acts as a key control function to safeguard the company’s commercial and legal interests in sale and purchase of commodities. The department is responsible to review trades concluded by the company, highlight any potential risk that may arise during the transaction and take appropriate measures to mitigate them while drafting/reviewing the underlying contracts in consultation with other departments. Reporting Structure Reporting to Manager – Contract Administration

Job Description Job Title RA-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches. Purpose of the Job (overall high level summary of the job) Managing the Group credit life business, across locations and to achieve business volume (premium) and desired penetration. Regularly engage and provide market update, training & drive the ASCs (Loan Centre) to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs. He/she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product. He/she would plan, monitor, coach, communicate and execute sales strategies and gain mind share of the bank officials (at all levels) and then provide feedback. He/she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency, if any. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Job Description Job Title RA-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches. Purpose of the Job (overall high level summary of the job) Managing the Group credit life business, across locations and to achieve business volume (premium) and desired penetration. Regularly engage and provide market update, training & drive the ASCs (Loan Centre) to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs. He/she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product. He/she would plan, monitor, coach, communicate and execute sales strategies and gain mind share of the bank officials (at all levels) and then provide feedback. He/she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency, if any. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

CONTROLLERS Controllers ensure that the firm meets all the financial control and reporting obligations of a global, regulated and public financial institution. Our professionals measure the profitability of, and risks associated with, every aspect of the firm s business. Controllers also ensure that the firm s activities are conducted in compliance with the regulations governing transactions in the financial markets. OPERATIONS IBD Loan Servicing is a high-value support and risk management team in Operations that is responsible for life cycle events and cash movement on a large portfolio of Bank Loans (Par, Distressed and Trade Claims) across several revenue divisions. BUSINESS OVERVIEW Risk Regulatory Control is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, the department provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, this is the team that develops the processes and controls that enables business flow. YOUR IMPACT We are looking for a professional who wants to use their skills and experience to help deliver on operations agenda while challenging themselves to further their career at Goldman Sachs. Analysts joining the division will be on the front-line of the division enabling all the firm s businesses. This includes taking an active role in the life cycle of each deal, trade, or transaction - including onboarding the client, assisting in pricing, monitoring various reconciliations (risk booking system versus factories), affirming trade economics, settling, and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM). JOB SUMMARY AND RESPONSIBILITIES Gaining an understanding of the dynamics of the process and the risk and control mechanisms Performing day-to-day functions like the Operations teams to gain hands-on experience. Gaining in-depth understanding of exotic asset classes on how they are captured, processed, and calculated. Documentation and/or visual representation of said processes. Analyzing large amounts of data relating to Operations processes and presenting them in a visual format that provides transparency into key risk indicators. Identifying inefficiencies or open risks in the existing processes Mapping out dependencies and requirements to remediate inefficiencies/risks. Working with other teams within the firm and key stakeholders on the idea formation and plans Implementation of projects/controls/procedures Supporting projects that involve new regulations and/or improving compliance/performance against existing regulation BASIC QUALIFICATIONS Highly motivated graduates who can demonstrate outstanding achievements in academic and extracurricular activities and people who can display the following personal qualities and attributes: Communication & Interpersonal Skills Intellectual Curiosity, Passion, and Self-Motivation Strong Sense of Teamwork Leadership Sense of Risk Management Design, Creativity and Problem-Solving Skills Integrity, Ethical Standards and Sound Judgment Commitment to Excellence PREFERRED SKILL AND EXPERIENCE Understanding of Financial markets (Primary/Secondary markets, Derivative products, etc.) Very strong financial risk awareness Strong communication and team working skills are essential. The successful candidate will be working with global team members and the ability to clearly communicate potential issues to team members across our offices is a crucial function of the role. Working knowledge of at least one programming language desirable, e.g., SQL, Python Strong analytical and logical skills Inquisitive mind set and attention to details. Ability to identify process control gaps from risk management perspective. Self-motivated team player, ownership, accountability, organizational/prioritization skills, proactive, ability to multitask, ambitious, independent. We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has several opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https: / / www.goldmansachs.com / careers / footer / disability-statement.html Same Posting Description for Internal and External Candidates

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Answer inbound calls from Card members and set up/action fraud cases on calls Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it Detect and minimize credit and fraud risk whilst enabling spend at the same time Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants Point of Sales (POS) approval, charge reversals request from merchant establishments Resolve cases within the assigned empowerment limit Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals Ensure accurate analysis of fraud claims and make sound decisions to approve or decline the same through systematic analysis Identify and investigate unauthorized/suspicious fraud claims and high-risk transactions within customer and merchant account Review fraud disputes through merchant contact & requesting additional documentation and executing merchant chargebacks Ensure each Merchant chargeback dispute request is handled in a timely & accurate manner Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Analyze complex information and make sound decisions Continue to monitor current trends in Fraud landscape, suggest preventive & corrective measures. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times Balance customer interests with the interests of American Express Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction Communicates effectively, oral and written, to review and document necessary information Minimum Qualifications Graduates/Postgraduates Excellent communication Minimum 1 year experience in contact center domain Proven analytical and problem-solving skills with a strong attention to detail Ability to work in a hybrid environment Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment Ability to work in a 24/7 rotational environment