Poshmark is a social commerce platform that allows users to buy and sell fashion items, including apparel, shoes, and accessories.
Not specified
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Confidence can sometimes hold us back from applying for a job. Here s a secret: theres no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description: Job Title: Engineering Manager, Android Poshmark is seeking a talented and creative Engineering Manager to lead our Android team. If youre passionate about building mobile applications with intuitive user interfaces and robust, scalable code while leading a team, this is the perfect opportunity for you. As an Engineering Manager, you will play a crucial role in defining and building the future of Poshmarks mobile experience, ensuring that we deliver a seamless, high-quality experience for millions of users worldwide. Join our dynamic team to help shape the future of Poshmark. Responsibilities Architect and maintain our Android mobile applications. Partner closely with design, product, and other engineering teams to create a beautiful and intuitive app flow while influencing key aspects of the development process, such as API design, architecture, and product features. Own important pieces of the product with high visibility both internally and externally. Lead the Android engineering team to ensure high-quality execution. Drive continuous improvement and innovation within the Android development process. Desired Skills Experience 7+ years of experience in Android application development. 2+ years of experience in managing an engineering team, with a focus on mobile applications. Strong experience building applications that perform well in memory and network-constrained environments. Proven track record of delivering applications with high active user engagement. Solid foundation in computer science, including knowledge of data structures, algorithms, and software design principles. Experience with Android-specific technologies and patterns (e.g., MVVM, Jetpack). Excellent communication skills, with the ability to work cross-functionally and articulate complex technical ideas to non-technical stakeholders. Experience owning and delivering complex projects on mobile platforms. Strong mentoring skills and the ability to lead by example. Experience working with teams across different time zones. Bachelors or Master s degree in Computer Science or a related field, or equivalent work experience. 6-Month Accomplishments Fully integrate into the team and develop a deep understanding of the existing infrastructure, features, and development processes. Establish yourself as a technical leader in the Android team. Develop strong working relationships with cross-functional teams, including Product, Design, and QA. Lead Android engineers in successfully completing medium-complexity projects. 12+ Month Accomplishments Proactively identify and address opportunities for technical improvements and collaborate with Product Managers to implement them. Lead your team in executing the roadmap, ensuring delivery on key projects of varying complexity. Foster a culture of continuous learning and growth within your team, providing mentorship and leadership by example. About Us Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com , and for company news, visit newsroom.poshmark.com . Why Poshmark At Poshmark, we re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day. We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs. Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. View Poshmarks Job Applicant Privacy Policy here .
Not specified
INR 6.0 - 8.0 Lacs P.A.
Remote
Full Time
As a Sr. Community Associate, Email Support you are responsible for providing excellent front-line customer support via email to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries--related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmarks high standards of customer satisfaction.The ideal Sr. Community Associate...understands empathy is the key to helping othersexercises strong problem-solving skills and resourcefulnessshowcases endless patience and contagious positive energyhas excellent written and verbal English communication skillsIs self motivated and thrives working independentlyResponsibilities:Engage with Poshmark users via email supportRespond to users in a timely, friendly, and professional manner Demonstrate empathy through thoughtful and prompt resolutions for the CommunityResearch, troubleshoot, and recommend solutions for open orders and account-related issuesGather feedback and suggestions from the CommunityStrive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goalsHelp with side projects and administrative work as neededFlexibility to work on holidays and occasional overtime, as required.This role will be fully Remote, 5 working days/week, between 11:30PM - 8AM IST. Requirements:Should be based in Chennai or within Tamil Nadu State, India.This role will be fully Remote, with 5 working days/week, 9 hrs/day between shift hours of 11:30PM - 8AM IST.Must have between 3-6 years of work experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred.Strong computer navigation and typing skillsExcellent written and verbal English communication skills, with keen attention to detailWilling to work on holidays and provide support over weekends, as requiredProblem-solving mindset with the ability to work independently and as part of a teamAbility to collaborate and interact with managers and peers primarily from the US office headquarters with professionalismEnthusiastic about community, customer service, and spreading love and kindnessEndless patience and a positive attitude with the ability to turn a negative into a positive.Competitive by nature; thrives off the success of a teamBelieves that helping users is crucial to the growth and success of the company3 Months AccomplishmentsComprehensive onboarding and hands-on training during the initial weeksExhibit strong typing skillsExhibit strong Salesforce Service Cloud and G-suite tools navigationSelf-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom.Independently handle Tier 2 cases (Shipping/Tracking/Delivery related post-order issues) with efficiency and accuracy6 Months AccomplishmentsSeamlessly navigate through all Tier 2 scenarios with ease and accuracyHandle escalated cases independently with minimal manager guidance Provide resolutions that adhere to company policies, guidelines, and termsMeet and exceed established daily case goals on a consistent basis12+Months AccomplishmentsHandle escalated cases independently without manager guidance Potential to begin providing mentorship and guidance to new team members and peersBegin contributing to team initiatives
Not specified
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Confidence can sometimes hold us back from applying for a job. Here s a secret: theres no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description: Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and seller stylists, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion. **This role will be fully Remote, 5 working days/week, between 11:30PM - 8AM IST. As a Senior Community Associate, Email Support you are responsible for providing excellent front-line customer support via email to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries--related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmark s high standards of customer satisfaction. The ideal Sr. Community Associate... understands empathy is the key to helping others exercises strong problem-solving skills and resourcefulness showcases endless patience and contagious positive energy has excellent written and verbal English communication skills Is self motivated and thrives working independently Responsibilities : Engage with Poshmark users via email support Respond to users in a timely, friendly, and professional manner Demonstrate empathy through thoughtful and prompt resolutions for the Community Research, troubleshoot, and recommend solutions for open orders and account-related issues Gather feedback and suggestions from the Community Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals Help with side projects and administrative work as needed Flexibility to work on holidays and occasional overtime, as required. Requirements: Should be based in Chennai or within Tamil Nadu State, India. This role will be fully Remote, with 5 working days/week, 9 hrs/day between shift hours of 11:30PM - 8AM IST. Must have between 3-6 years of work experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred. Strong computer navigation and typing skills Excellent written and verbal English communication skills, with keen attention to detail Willing to work on holidays and provide support over weekends, as required Problem-solving mindset with the ability to work independently and as part of a team Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism Enthusiastic about community, customer service, and spreading love and kindness Endless patience and a positive attitude with the ability to turn a negative into a positive. Competitive by nature; thrives off the success of a team Believes that helping users is crucial to the growth and success of the company 3 Months Accomplishments Comprehensive onboarding and hands-on training during the initial weeks Exhibit strong typing skills Exhibit strong Salesforce Service Cloud and G-suite tools navigation Self-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom. Independently handle Tier 2 cases (Shipping/Tracking/Delivery related post-order issues) with efficiency and accuracy 6 Months Accomplishments Seamlessly navigate through all Tier 2 scenarios with ease and accuracy Handle escalated cases independently with minimal manager guidance Provide resolutions that adhere to company policies, guidelines, and terms Meet and exceed established daily case goals on a consistent basis 12+Months Accomplishments Handle escalated cases independently without manager guidance Potential to begin providing mentorship and guidance to new team members and peers Begin contributing to team initiatives About Us Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com , and for company news, visit newsroom.poshmark.com . Why Poshmark At Poshmark, we re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day. We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs. Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. View Poshmarks Job Applicant Privacy Policy here .
Not specified
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Lead multi-geo cost planning and adherence by developing defensible budgets, tracking actual performance, and investigating major variances. Develop different views of the PL to provide leadership with actionable business insights and recommendations to drive growth while optimizing costs Create/upgrade bottom-up forecasting models for all costs, while improving predictive accuracy and furthering the automation of these models Lead cost reviews with the head of departments providing key insights and action items Collaborate with accounting, data analytics, and business systems teams, as well as stakeholders across the company on all of the above Serve the Poshmark user community by identifying and pursuing opportunities to make their Poshmark experience even better 6-Month Accomplishments Demonstrate a perspective on cost planning that balances business investment needs with ROI objectives, and be able to provide recommendations that reflect this thinking Take cost planning to the next level by automating and improving on current processes to increase cost predictability and improve planning efficiency 12+ Month Accomplishments Partner cross-functionally with teams within the organization to solve business problems, and develop a strong relationship with the stakeholders Demonstrate a command of cost drivers, data sources and planning assumptions Proactively identify and drive new initiatives/projects to increase operational efficiencies and support rapid growth Minimum Skills and Experience: BS/BA in Finance, Accounting, Economics, or similar, 4+ years in Finance, Banking, and/or Management Consulting An understanding of corporate financial planning, modeling, reporting and analysis Basic knowledge of accounting concepts Highly analytical, detail oriented and creative problem solver Proven ability to achieve results in a fast-paced, growing and ambiguous environment Excellent communication (written and verbal) skills and ability to collaborate constructively with, and influence business partners Proven Team player and leader Role will start as an individual contributor and may manage junior analysts later Preferred Skills and Experience: Experience in startup or high-growth company corporate finance Experience with Pigment, Adaptive or similar planning tools highly preferred Experience in or understanding of e-commerce and/or marketplace business models
Not specified
INR 5.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
INR 6.0 - 8.0 Lacs P.A.
Remote
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Internship
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
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