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7.0 - 10.0 years
9 - 12 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
ACCIONA Energ a is the biggest 100% renewable energy company with no fossil legacy in the world. With more than 30 years of experience and operations in 20 countries on five continents, ACCIONA Energ a offers a wide portfolio of tailored energy solutions so that its corporate and institutional clients can meet their decarbonisation goals. This includes the development, engineering, construction, operation and maintenance of renewable power plants -mainly wind and photovoltaic technologies-, energy sales and management and marketing, energy services, self-consumption, electric mobility and new technologies such as storage and green hydrogen. ACCIONA Energ a is governed by the most demanding environmental, social and corporate governance (ESG) criteria. Job Description Mission: Perform the commercial operations required to drive the national and international business growth. Perform the project planning tasks. Execute the risk management plan. Prepare and perform the project planning tasks for all associated projects. Implement the technical-financial solutions associated with the projects during the different phases. Job Responsibility: Reviewing and commenting on commercial and technical tender terms and conditions. Analyzes prime contract terms to highlight areas of potential opportunity and risk, such as ambiguities, omissions and conflicts, as work proceeds. Cooperate with legal to draft, negotiate and finalize agreements during the Sales and Project Execution phases. Identifying the contract baseline (including terms and conditions, specifications, drawings, estimate proposal, schedule and other documents incorporated in the contract) and highlights areas of potential risk. Ensures timely and accurate execution of commercial aspects in portfolio of contracts (i.e. payments, claims, variation orders, warranties, provisions, guarantees, etc.). Verifies that both parties to the contract have fulfilled their contractual obligations and there are no responsibilities outstanding. Assesses success of the contract and 0determines if there are any lessons learned for future contracting. Documents and communicates to all appropriate parties any deficiencies found as part of the closeout process. Providing guidance and leadership on contract management-related matters to cross-department business team members, participate in claim negotiations and provide professional support where required regarding purchasing activities ensuring flow down of customer terms and conditions to the vendors Reviewing, analyzing and drafting RfQs and contracts, including terms & conditions and appendices, for services, supply and construction contracts, partnerships, sub-contract. Coordinating contractual risk analysis and implement arisk & opportunities monitoring and control process during execution Property inspection and identify areas of ambiguity and issues based in existing infrastructure clearances, continuously review and resolve the issues as per best practice Negotiation with land owners, execution of agreement for the sale / lease, etc for execution of power projects Scrutiny of revenue records, legal due diligence for risk free acquisition of private land Conversion of agricultural land to non-agricultural purpose / for development of the project Liaisoning with various Govt. authorities for procurement of various approvals, NOC, recommendation etc for acquisition Forest, Revenue & private lands for establishment of wind mills, Power Substation and other ancillary objects Over all responsibility of site for smooth functioning / execution of project activities Liaise and coordinate with various Govt, PSU s, Panchayat, Nodal agencies etc., Obtain NOC/Permission / Recommendation etc., considering the feasibility of execution of the target land procurement (applicable laws, construction activity of power Sub-stations, Storage yard, Dumping yard, Land required for entire power project etc Liaise and build good rapport with authorities who are vital in business leads and secure sufficient time for early procurement decisions Regular and continuous follow up with all the litigation pending before court and various tribunals in Karnataka Coordination and interaction with Panel Advocates for speedy disposal of the matters pending before various Courts Drafting of replies, pliant, counters and other legal documents related to litigation Drafting and vetting of various agreements, deeds, plaint and written statement and various applications Due diligence of land purchase, and supervising proper custody of original documents Prepare legal back up papers Dynamic planning, scheduling and execution of deliverables within approved Budget Identification of new sites, preliminary due diligence of potential sites and establishment of wind mast and WRA studies Finalization and Management of Contracts including Land acquisition, Project development and execution activities Execution of Project Development activities including Survey & Site selection, Land identification, document collection and Legal due-diligence, Land acquisition and Land conversion. Establishment of new Projects sites, preparing Site-specific Budget for the Projects and obtaining the Management s Approval Required Skills and Competencies Degrees-Certificates/Training: LLB/LLM Further training: Handling same profile in Renewable Industry. Profile: Solid communication skills, commercial profile. International experience and contacts is a plus. Language/Level: English/High Years/Areas of experience: 7 to 10 years of experience in the duties included in the job description. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Kanpur
Work from Office
Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight-NPS-90 & 3 days TAT Customer Engagement - 70% Surrender Retention - 70% NPS-90 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Service to Recruitment-100% Service to Sales(Agency & Cat)-100% Persistency-90% Freelook to retain-45% Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Grade J - Office/ CoreResponsible for providing customer service support to help to ensure maximum customer satisfaction, assisting the team in providing a communicative link between our products/services and our customers and building an accurate understanding of the customers needs and expectations. Entity: Finance Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to tackle some of the big, sophisticated challenges that matter for the future. We have a real contribution to make to the worlds ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better - and how you can play your part in our outstanding team? Join our Finance Team and advance your career. The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. Customer Facing (CF) CSRs are required to have a broad understanding of all CS processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone-based enquiries for Key Customers. Key Accountabilities- Functional Implement day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable SLA and the customer service functions core values. Leverage deep understanding of specific key account customers, processes / systems and act as point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts and terminals. Get along with customers in a professional, friendly and efficient manner and bring up concerns about meeting service levels or deadlines. Proactively resolve Key Account customer issues (working with other teams as appropriate): Take ownership and resolve brought up telephone and written customer issues. Advance activities that are not actioned by assignees. Provide customer service via the internet, phone, chat and email to support activities including: Account set-up, allocation and delivery issues. Order processing and order fulfilment. Sales order tracking. Monitor supply outages and react accordingly for incoming and existing orders. Retail marketing programme information, policy and product fulfilment. Retail site experience complaints, fuel quality claims, site locator etc. Complaint resolution, identification and management of complaint root causes. Log, assign and supervise progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems.partner concern Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues. Service Management & Continuous Improvement Manage and maintain customer expectations, referencing pre-established service level agreements where applicable. Make recommendations on existing knowledge base documents and identify knowledge gaps. Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high quality service. Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided. Perform user acceptance testing in service centre technology and ERP systems to help ensure effective enhancement execution. Education, Experience & Skills- Educated to A Level standard or equivalent Minimum of 12 months previous experience customer service skills in a telephone environment and or customer services environment preferred, ideally taking care of Key Account Customers Must demonstrate a strong understanding of customers needs / behaviours Excellent written/oral communication skills and ability to build effective working relationships Strong time management and organisation skills Strong problem solving skills Highly motivated Experience using SAP and/or Siebel and MS Office application Key competencies Inbound Document Management - 3 Sales Order Management - 3 Sales & Marketing Operations - 2 Data Management & Control - 2 Customer Inquiries & Dispute Resolution - 3 Customer Service Delivery Excellence - 3 Business & 3rd Party Systems Knowledge - 2 Process & Quality Improvement - 2 Influencing Ability & Negotiation - 1 Data Gathering & Analysis - 2 Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:
Posted 1 week ago
2.0 - 8.0 years
4 - 10 Lacs
Mumbai
Work from Office
In the above context, the RMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management - Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Team Management. Channel Relationship. Visit Branches Conduct Meetings Regular training of Bank employees regarding TAGIC Products. To maintain Renewal of Business Timely follow up with the clients. Tracking religiously in first week of every month. Driving Bank for retention first To maintain the Hygiene Proper QC and issuance of premium collected. Proactive in handling claims. Responsible for getting new Business. New LOBs, New product customized for Banking products. Stakeholder interfaces Internal clients Operations (BOPs& COPs) - for the issuance ,endorsement, Banking operations etc. Under writing Team - for Quotations Human Resources - to know queries regarding the talent pool accordingly Claims Team - Regularly for the claim settlements External clients Banks and NBFCs End customers Experience Education
Posted 1 week ago
3.0 - 8.0 years
1 - 4 Lacs
Tiruchirapalli
Work from Office
Role Description Overview: The User is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 week ago
0.0 - 1.0 years
1 - 4 Lacs
Coimbatore
Work from Office
Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Chennai
Work from Office
Role Description Overview: The User is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
Mumbai
Work from Office
: Job Title Corporate bank PA Utility, AS LocationMumbai, India Role Description The role is an extension of the onshore Business Management & Control team CB DIPL Utility. It involves liaising with COOs and Business Managers across the CB products and Infrastructure partners.The role requires a hands-on individual, who will be involved in the day to day running of the business & responsible for business management activities across all CB products. Overview: Deutsche Banks Corporate Bank (CB) is a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central: The corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Acting as an owner and the first point of contact to coordinate tasks and admin activities for the Managing Director and/or Director including: Co-ordinate calendars / schedules to ensure effective time management and prioritization of engagements where necessary Own the setup of meetings across multiple time zones, booking rooms and coordinating catering so that events run without disruption. Working with the Site Lead Assistant to co-ordinate and oversee site-wide events. Prepare materials for internal and external mandates e.g. presentations, spreadsheets, management reports, agendas to a professional standard, maintaining attention to detail Provide administrative support for project work and ad hoc activities, including division specific tasks (eg on-boarding, space planning) Establish trust to be able to handle sensitive telephone and email correspondence. Cover for other assistants for holiday/sickness Screen telephone calls, pass on messages. Actively share knowledge with fellow Assistants and foster support culture across divisions and provide cover when other team assistants are out of office Works with other Assistants where necessary to ensure support needs are covered eg short-term absence Supporting and coordinating with Team Lead Assistant with onboarding and offboarding process for joiners and leavers to the team, including email communications, IT set up, drive access, advising on asset collection and return Managing team email distribution lists, update joiners and leavers and conduct periodic recertification in coordination with Team Lead Assistant Managing and coordinating Travel requests and submission of reimbursement claims thereof. Expense management coordinating for payments of the vendor invoices & submitting reimbursement claims Recertification & new access requests, approvals of various business drives, share point and business applications Managing the on-boarding process for new joiners, movers & off-boarding for all leavers. Required to undertake special project work as requested and on an ad hoc basis. Managing and coordinating Travel requests and submission of reimbursement claims thereof Managing approval matrix in the system Document Archiving Implement best practices Job Excellent verbal and written communication skills. Ability to converse clearly with regional and global employees Highly organized individual and an excellent planner with attention to detail Experience of working in multi-tasking, timeliness, and quality focused environments Good organizational skills and the ability to prioritize heavy workloads to ensure optimum service delivery, demonstrating flexibility when handling multiple tasks Ability to work well under pressure in a fast-paced environment. Excellent computer skills (MS Office) including email applications. Ability to work well in virtual teams in matrix organizations. Flexible, reliable and adaptable with a positive approach Able to proactively initiate, develop, and maintain effective working relationships with team members including stakeholders, demonstrating the ability to cooperate with a variety of people. The ability to anticipate needs and act independently Ability to handle confidential information and use discretion around sensitive management issues Your Skills & experience: Bachelors degree level (Business Administration) or equivalent qualification Experience in a business management/control discipline / project management Significant attention to detail and high degree of initiative Excellent skills in using MS Office in specific Power Point and Excel Driven and motivated to work under tight timelines. Excellent communication & Coordination skills B2 / C1 level German speaking is a good to have. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 week ago
0.0 - 3.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Hiring for International voice Process (Insurance) min 6months to max 3 yrs exp into insurance b2c Location - Pune/Bangalore WFO | 5 days working | 2 days off CTC - Upto 5.3 LPA US Shifts contact - divyam@genesishrs.com
Posted 1 week ago
0.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Hiring for International voice Process (Insurance) min 6months to max 3 yrs exp into insurance b2c Location - Pune WFO | 5 days working | 2 days off CTC - Upto 5.3 LPA US Shifts contact - divyam@genesishrs.com
Posted 1 week ago
2.0 - 7.0 years
8 - 9 Lacs
Pune
Work from Office
Partner Digital Eco-System Integration & Management Understand partners digital eco-system & existing customer value lifecycle to identify business opportunities for sale of general insurance line of product. Create business requirement document based on the partners requirement for new product deployment on partners portal. Collaborate internally with various teams ( Operations team, IT team , Underwriting tam , legal & compliance team & product team ) to convert the business requirement for new product into deployment on partners digital eco-system ( website , mobile application ). Participate with partner on periodical basis discuss on IT concerns , policy issuance issues , changes in current line of product & capture the requirement for resolution by internal concerned team & provide status update to partner on development. Participate with partner to appraise on regulatory changes in existing product & ensure same is getting capture on partner digital eco-system by testing & sig-off from internal teams ( IT / Underwriting / Operations). Address the production system issues by doing root cause analysis & provide solution by identifying the right source for issue ( either at partners system or BAGIC systems ) & ensure the live systems are seamless for future policy issuance. Partner Relationship Management Conduct periodical meetings with partner to appraise on business target achievement & gap; understand the root cause of system / operational issues & ensure resolution by developing / providing solutions to assist partner in achieving targets. Capture business report / MIS requirement (float statements, claims register, premium reports, business gap report) from partner & co-ordinate with IT team to automate the requirement & flow to concerned partner teams. Participate with partner to understand training need of partner associates regards to various products & co-ordinate internally with training team to plan training roadmap for the training program. Provide resolution, by coordinating with internal teams ( underwriting / operations ) , for business not getting through on digital platform due to non adherence to auto underwriting norms & ensure policy issuance TAT is met. Revisit existing processes & identify opportunities to improve current SLA s / TAT s to better service standards. Customer Relationship Management Co-ordinate with internal operations team for the resolution of endorsement requests raised by customer with partner customer service team. Receive customer grievances / post policy issuance issues / claims issues from partner customer service team & co-ordinate with internal concerned teams ( claims / customer service / underwriting / operations / IT ) for resolution to customer & partner within TAT.
Posted 1 week ago
3.0 - 8.0 years
4 - 6 Lacs
Kolkata
Work from Office
Health Insurance Provident Fund (PF) Paid Sick Time Paid Time Off We are actively seeking a dynamic and detail-oriented Human Resources Generalist to join our team. The ideal candidate should possess a minimum of 3 years of experience in diverse HR functions and demonstrate a commitment to fostering a positive and efficient work environment. This role plays a pivotal part in ensuring adherence to HR policies, managing employee relations, and contributing to the overall success of our HR initiatives. Key Responsibilities: Recruitment and Onboarding: Collaborate with hiring managers to comprehend staffing requirements. Source, screen, and interview candidates. Conduct reference checks and background verifications. Oversee the onboarding process for new hires. Employee Relations: Address employee inquiries and concerns. Investigate and resolve workplace issues. Implement disciplinary actions when necessary. Maintain accurate employee records and files. Benefits Administration: Enroll employees in benefits programs. Process claims and respond to benefit-related queries. Maintain precise benefit records. Performance Management: Coordinate performance reviews. Monitor employee performance and development goals. Training and Development: Identify training needs and coordinate training programs. Conduct new employee orientation. Compliance: Stay updated on HR laws and regulations. Ensure compliance with company policies and procedures. Conduct HR audits and provide recommendations. Employee Engagement: Plan and organize employee events and activities. Foster a positive and engaging work environment. *Knowledgeable about HR laws and regulations. Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Qualification: bachelors degree in Human Resources Management or a related field. Minimum of 5 years of experience in an HR generalist role. Strong communication, interpersonal, and problem-solving skills. Exceptional attention to detail and organizational abilities. Proficient in MS Office Suite and HR software systems. Knowledgeable about HR laws and regulations. Experience: Business development: 1 year (Preferred) total work: 3 years (Required)
Posted 1 week ago
5.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
1. Risk Management Assess risk parameters associated with various health products as per defined underwriting guidelines to ensure coverage of future liabilities and minimization of loss ratios for BAGIC s retail health and PA business Provide underwriting inputs for the allocated cases in the scrutiny policy processing module Support the team in tackling rejection cases in terms of drafting responses and following up on the closure process Review and identify any gaps/areas of improvement in undertaking decisions and accordingly coach the external partners Prepare and analyze loss ratio data to identify trends and suggest process improvements, new initiatives, loss control measures in retail health & PA portfolio 2. Query handling via Tele Underwriting Address and resolve pan-India retail health and personal accident (PA) underwriting related queries coming from IMDs, agents for the retail health products within the set turnaround time (TAT) via the telephonic medium Effectively utilize the telephonic and Whatsapp mediums to provide prompt advisory support to all external partners by coordinating with internal teams. Assess the underwriting guidelines and case details thoroughly before approving any risk undertaking so as to minimize losses. Own the official email id for health underwriting queries; monitor, address and revert to all medical queries on the platform Evaluate and ensure timely action for all non-disclosure claims cases 3. System Development Advise on system changes required to bridge the gap between policy issuance and claims redressal processes Provide inputs for technology upgrade of the underwriting system in terms of building the system logic and risk control measures Document relevant data and inputs in the desired templates for technology implementations. 4. Training Conduct trainings for the internal teams/IMDs on underwriting guidelines, processes on a periodic basis for the allocated zone Maintain and share periodic reports on trainings and their outcomes to the reporting authority. Prioritization of requests and tactical handling of queries to avoid escalations Coordinate with various internal teams and quickly retrieve data from the internal systems and platforms to provide a speedy response to queries
Posted 1 week ago
7.0 - 12.0 years
3 - 7 Lacs
Pune
Work from Office
- Supervise and manage a team of claims professionals. - Ensure timely and accurate investigations are conducted to validate overpayments. - Conduct investigations into complex overpayment claims. - Develop and implement policies and procedures to enhance the overpayment process. - Provide leadership and mentorship to claimsstaff. - Analyze complex overpayment cases, including reviewing data, identifying discrepancies and determining appropriate recovery actions. - Partner with other departmentsto achieve company goals and objectives. - Collaborate with onshore leadership to align offshore team operations with strategic objectives, ensuring seamless execution of payment integrity initiatives. Claims Supervisor Qualifications Skills: - Masters degree in business administration or bachelors degree in a related field. - 7+ years of experience in claims management with US Health care domain. - Proven track record of leading and managing a team. - Excellent communication and interpersonalskills. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment. - Familiarity with insurance industry regulations and standards
Posted 1 week ago
10.0 - 15.0 years
4 - 7 Lacs
Pune
Work from Office
- Masters degree in business administration or bachelor\u2019s degree in a related field. - 10+ years of experience in claims management. - Certification in Health care or insurance. - Proven track record of leading and managing a team. - Excellent communication and interpersonalskills. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment. - Familiarity with insurance industry regulations and standards.
Posted 1 week ago
1.0 - 5.0 years
2 - 6 Lacs
Nagar
Work from Office
Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities.
Posted 1 week ago
1.0 - 4.0 years
16 - 20 Lacs
Bengaluru
Work from Office
GLOBAL BANKING & MARKETS - INVESTMENT BANKING We pride ourselves in our resourcefulness and work on a variety of initiatives. On any given day, our work could include advising a company on a cross-border merger, structuring the initial public offering of a subsidiary, refinancing an outstanding bond and more. As a division, our strategic objectives include: To be the world s preeminent investment bank - trusted advisor, financier and risk manager for our clients on their most important transactions Build long-term relationships with clients and bring them world-class execution by delivering the firm over time Drive superior returns for our stakeholders Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace OPERATIONS IBD Loan Servicing is a high-value support and risk management team in Operations that is responsible for life cycle events and cash movement on a large portfolio of Bank Loans (Par, Distressed and Trade Claims) across several revenue divisions. YOUR IMPACT We are looking for a highly motivated, detail oriented professional looking to apply their due diligence skills while also learning about the changing regulatory landscape. As part of our Investment Banking ( IB ) Client Onboarding team this individual will assist with conducting due diligence on clients, collect and review required documentation to align with expected policy standards, as we'll as helping with ad hoc initiatives. This position offers the opportunity to mitigate risks at the firm while collaborating with colleagues across the Investment Banking Business, Operations and Compliance. OUR IMPACT The Client Onboarding team is a part of the first line of defense and is responsible for detection and escalation of potential AML / CTF risks by ensuring KYC information is adequately obtained and validated. The team enables business by ensuring that relevant KYC checks are completed in time and achieves success through close partnerships with other control functions (Compliance, Internal Audit), line teams, and Technology. BUSINESS UNIT OVERVIEW The Client OnBoarding (COB) team sits within Global Banking & Markets (Private) and facilitates the transition process of new clients to the Firm across a wide range of business areas and products. The Team s primary function is to perform reviews to ensure compliance on all aspects of the on-boarding process, including Know Your Customer [KYC] & Regulatory policies. Through the course of our review process, we partner with key stakeholders (Compliance, Business, Legal) to onboard new clients with a focus on efficiency, control, and excellent client service. JOB SUMMARY AND RESPONSBILITIES As a member of the IB COB team, you will gain an overall understanding of the client onboarding space while developing functional skills related managing client relationships. You will work closely with teams across Operations, Compliance, Engineering and revenue groups. You will gain an understanding of the firms businesses and the rules and regulations under which the firm operates. Undertake AML checks to ensure adherence to all Compliance policies, procedures and regulatory obligations Support team manager in day-to-day oversight as we'll as strategic initiatives Interact with the Client Onboarding teams across other divisions, members of Compliance, Technology, and revenue groups on KYC / CIP matters Risk and issue identification and escalation Identify, define and enhance process efficiencies which will benefit Client Onboarding Participate in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board Participate in ad hoc projects as required BASIC QUALIFICATIONS Bachelors degree required Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as we'll as the ability to effectively manage competing priorities Flexible and able to work we'll under pressure in a team environment Ability to deliver as per deadlines Adhere to risk and controls Energetic and capable of multi-tasking in a fast-paced environment with extreme attention to detail Forward thinking with the ability to assert new ideas and follow them through / finds alternative solutions and identifies clear objectives. Willing to continuously learn and stay updated on the changing policy requirements including industry developments related to AML PREFERRED QUALIFICATIONS Prior experience in client onboarding process or KYC/AML and Prudent in escalating potential risk to the Firm Prior compliance (AML) experience Ability to adapt to change and new challenges We believe who you are makes you better at what you do. we're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, we'llness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers . Goldman Sachs is an equal employment/affirmative action employer.
Posted 1 week ago
7.0 - 10.0 years
12 - 17 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Mission: Perform the commercial operations required to drive the national and international business growth. Perform the project planning tasks. Execute the risk management plan. Prepare and perform the project planning tasks for all associated projects. Implement the technical-financial solutions associated with the projects during the different phases. Job Responsibility: Reviewing and commenting on commercial and technical tender terms and conditions. Analyzes prime contract terms to highlight areas of potential opportunity and risk, such as ambiguities, omissions and conflicts, as work proceeds. Cooperate with legal to draft, negotiate and finalize agreements during the Sales and Project Execution phases. Identifying the contract baseline (including terms and conditions, specifications, drawings, estimate proposal, schedule and other documents incorporated in the contract) and highlights areas of potential risk. Ensures timely and accurate execution of commercial aspects in portfolio of contracts (ie payments, claims, variation orders, warranties, provisions, guarantees, etc). Verifies that both parties to the contract have fulfilled their contractual obligations and there are no responsibilities outstanding. Assesses success of the contract and 0determines if there are any lessons learned for future contracting. Documents and communicates to all appropriate parties any deficiencies found as part of the closeout process. Providing guidance and leadership on contract management-related matters to cross-department business team members, participate in claim negotiations and provide professional support where required regarding purchasing activities ensuring flow down of customer terms and conditions to the vendors Reviewing, analyzing and drafting RfQs and contracts, including terms & conditions and appendices, for services, supply and construction contracts, partnerships, sub-contract. Coordinating contractual risk analysis and implement arisk & opportunities monitoring and control process during execution Property inspection and identify areas of ambiguity and issues based in existing infrastructure clearances, continuously review and resolve the issues as per best practice Negotiation with land owners, execution of agreement for the sale / lease, etc for execution of power projects Scrutiny of revenue records, legal due diligence for risk free acquisition of private land Conversion of agricultural land to non-agricultural purpose / for development of the project Liaisoning with various Govt. authorities for procurement of various approvals, NOC, recommendation etc for acquisition Forest, Revenue & private lands for establishment of wind mills, Power Substation and other ancillary objects Over all responsibility of site for smooth functioning / execution of project activities Liaise and coordinate with various Govt, PSU s, Panchayat, Nodal agencies etc, Obtain NOC/Permission / Recommendation etc, considering the feasibility of execution of the target land procurement (applicable laws, construction activity of power Sub-stations, Storage yard, Dumping yard, Land required for entire power project etc Liaise and build good rapport with authorities who are vital in business leads and secure sufficient time for early procurement decisions Regular and continuous follow up with all the litigation pending before court and various tribunals in Karnataka Coordination and interaction with Panel Advocates for speedy disposal of the matters pending before various Courts Drafting of replies, pliant, counters and other legal documents related to litigation Drafting and vetting of various agreements, deeds, plaint and written statement and various applications Due diligence of land purchase, and supervising proper custody of original documents Prepare legal back up papers Dynamic planning, scheduling and execution of deliverables within approved Budget Identification of new sites, preliminary due diligence of potential sites and establishment of wind mast and WRA studies Finalization and Management of Contracts including Land acquisition, Project development and execution activities Execution of Project Development activities including Survey & Site selection, Land identification, document collection and Legal due-diligence, Land acquisition and Land conversion. Establishment of new Projects sites, preparing Site-specific Budget for the Projects and obtaining the Management s Approval Required Skills and Competencies Degrees-Certificates/Training: LLB/LLM Further training: Handling same profile in Renewable Industry. Profile: Solid communication skills, commercial profile. International experience and contacts is a plus. Language/Level: English/High Years/Areas of experience: 7 to 10 years of experience in the duties included in the job description.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Ahmedabad
Work from Office
Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as we'll as ensuring compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (eg, Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection. Assisting in Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed. Assisting in Managing Employee Development Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Assisting in Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (eg, develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Assisting in Managing Legal and Compliance Practices Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (eg, property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Chennai
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
Providing all preventive maintenance services on-site through shift rotation assignments. Supporting all corrective maintenance, site troubleshooting, and coordination with other related parties to resolve any site issues and problems within the resolution time set by the companys goals. Responsibilities and Measurement Criteria with Time investment Needed on Each: Managing product claims from customers and returning new units to customers within the agreed Service Level Agreement (SLA). Managing minimum stock levels and replenishment to ensure goods are available for urgent cases. Providing all preventive maintenance services on-site through shift rotation assignments. Supporting all corrective maintenance, site troubleshooting, and coordination with other related parties to resolve any site issues and problems within the resolution time set by the companys goals. Preparing and delivering incident reports to customers promptly, including root cause analysis and action plans with clear timeframes. Collaborating with regional teams for additional support as needed. Providing service reports with technical recommendations to customers, leading to additional purchase orders and opportunities for Service Sales on a weekly basis. Strictly complying with VERTIV s and the customer s safety standards and policies. Exercising a professional and customer-oriented approach, reflecting VERTIV as a company with world-class quality service levels. Keeping up to date with knowledge and application of company products/services. Continually developing and improving as a service professional through self-analysis, reading, benchmarking against the best in the industry, and practice. Qualifications Required/ Minimum Qualifications: Bachelor degree in Electrical, Electronic Engineering Additional / Preferred Qualifications: Minimum of 3 years of experience in the power utility maintenance and services industry Understanding and knowledge of power-related products, especially for UPS, is an advantage. Basic computer skills required. Physical & Environmental Requirements: Time Travel Needed: Ability to travel up to 75% of the time. The successful candidate will embrace Vertiv s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength
Posted 1 week ago
6.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Information Job Opening ID ZR_1716_JOB Date Opened 14/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title SAP BRIM OTC City Bangalore Province Karnataka Country India Postal Code 560043 Number of Positions 1 7-10 years experience as an SAP Functional Order-to-Cash (OTC) Engineer Very good domain knowledge and hands-on SAP experience in the SAP Order Management, Billing/Invoicing,Managing Billable items from Upstream, CI Integration methodologies and best practices, Configuring Billingand Invoicing processes for Invoice Aggregation, Scheduling the billing, Invoicing run using Billing Plans, AccountAssignments, Customer Self Service & Master Data (Customer Master, Business Partner, Material Master...) andData Migration Experience of having worked in large, complex & fast-changing SAP environments Proven ability to work in both SAP S/4HANA BRIM as well as SAP ECC Hands-on experience of working in in SAP BRIM Convergent Invoicing and FICA for at least 2 years Experience with S/4HANA implementation or roll outs would be an added advantage Experience in working with OTC business process/activity owners in understanding business requirement andsolution design Location:All Over India check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Check the medical admissibility of claim by confirming diagnosis and treatment details Verify the required documents for processing claims and raise an information request in case of an insufficiency Approve or deny claims as per T&C within TAT If candidates are interested please drop your update resume/CV on varsha.kumari@mediassist.in Thanks & Regards Varsjha Kumari Email - varsha.kumari@mediassist.in
Posted 1 week ago
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The claims job market in India is thriving with numerous opportunities for job seekers in the insurance sector. Claims professionals play a crucial role in assessing and processing insurance claims, ensuring customers receive rightful compensation in times of need.
The average salary range for claims professionals in India varies based on experience level: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum
In the claims domain, a typical career path may include roles such as: - Claims Associate - Claims Analyst - Senior Claims Specialist - Claims Manager - Claims Director
Apart from expertise in claims processing, individuals in this field may benefit from having skills such as: - Strong analytical abilities - Excellent communication skills - Attention to detail - Knowledge of insurance policies and regulations
As you explore opportunities in the claims job market in India, remember to showcase your expertise, hone your skills, and prepare diligently for interviews. With determination and the right skills, you can excel in a rewarding career in claims management. Good luck!
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