City Operations Lead

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About Gamlaa Bioscapes

Gamlaa Bioscapes is a forward-thinking organization committed to reshaping urban landscapes through sustainable and innovative green solutions. As we scale and diversify, financial discipline and strategic insights will be core to our next phase of growth. We believe that a healthy work environment is essential for the well-being of both employees and the planet. We are a team of transcendent, nimble-footed, and ambitious individuals who are unmatched in the field of the Workspace Landscaping industry. We have partnered with 350+ companies serving close to 50 million corporate square feet workspaces in 7 major cities of India. We are very aspirational and want you to be part of our vision. As Gamlaa grows, so will you! We will help you explore your untapped potential that’ll have a mammoth impact in achieving your as well as the company’s milestones

Role Summary

As the City Operations Lead, you will be responsible for overseeing end-to-end operational delivery across plant care services, project management, and supply chain coordination within your assigned city. You will play a pivotal role in ensuring timely execution of projects, maintaining service quality standards, and optimizing operational efficiency, while also being accountable for city-level P&L and customer satisfaction metrics.

Key Responsibilities

• Lead and manage all city-level operations including project execution, supply chain, vendor management, and team coordination to ensure seamless delivery.

• Develop and implement operational strategies and process improvements to enhance efficiency, reduce costs, and maintain high standards of quality.

• Drive business growth by aligning operations with customer needs and market demands, ensuring superior customer experience.

• Collaborate with cross-functional teams including design, project management, sales, and logistics to meet deadlines and project targets.

• Monitor and control operational budgets, plans, and forecasts, contributing to city-level Profit & Loss management.

• Establish and track key performance indicators (KPIs) to evaluate operational effectiveness and team performance.

• Build and nurture relationships with vendors, partners, and stakeholders to optimize resource utilization and project delivery.

• Lead, mentor, and develop a high-performing operations team to sustain continuous improvement and innovation.

Qualifications & Skills

• Any Bachelor’s Degree

• A certification in project management is a plus.

• 7-10 years of proven experience in operations, project management, or related roles, preferably in service or logistics-led industries.

• Strong leadership capability with experience managing cross-functional teams and large scale projects.

• Expertise in operations planning, process optimization, and budget management.

• Excellent communication and interpersonal skills to collaborate internally and externally.

• Data-driven decision-maker with proficiency in analyzing operational metrics to inform strategy.

• Ability to work in a fast-paced environment, manage multiple priorities, and lead through change.

Why Join Us?

At Gamlaa Bioscapes, you'll be part of a purpose-driven team shaping greener urban futures. We offer a collaborative work culture, growth opportunities, and the chance to work on projects that positively impact both the environment and society.