City Operations Lead

😊 About Us

On-demand Premium Dry Cleaning Service

City Operations Lead

Pay & Perks

• Base salary: ₹20,000–₹24,000/month
• Incentive:

  5% of order value

  from your locality (AOV ~₹1,000 → ₹50/order)
• Fuel allowance: As applicable
• Direct growth path to

  Head of City Ops

  within 12–18 months

Location

Role Type

Start Date

What You’ll Do

• Manage delivery executives, quality control and vendors
• Oversee daily pickups & drops
• Handle customer queries (WhatsApp / phone)
• Collaborate with societies, shops, and local partners for customer acquisition
• Track orders, KPIs, and SLAs; drive operational improvements

Key Targets

• SLA: ≥95% on-time pickups/drops

You Are

• 1–4 years in ops / delivery management / field sales (or proven hustle)
• Lives in Noida, knows local societies well
• Owns a two-wheeler + valid license (preferred)
• Comfortable with both desk work (calls, tracking) and field work (visits)

Upside

founding team

That means you won’t just be “running ops” - you’ll be laying the foundation for how we:

• Reach and win customers
• Build partnerships with Societies and RWAs
• Build relationships with our customers and vendors
• Shape service experience for our customers

you grow with it

If you’ve ever wanted to be in on the ground floor of a startup and help shape it into something big, this is your chance.

Sky is the limit.

P.S.: If you know someone who fits this role, please tag them or share this post.