City Manager

Role Overview:

As the City Manager, you will be responsible for driving sales performance, managing a high-performing sales team, and ensuring profitability across your assigned zone. You will play a critical role in executing the business strategy, optimizing field operations, and maintaining strong customer engagement. This role demands strong leadership, analytical skills, and a proven track record in B2C sales and team management.

Key Responsibilities:

Sales & Strategy Execution

• Achieve zonal sales targets through effective planning and execution of B2C strategies.

• Analyze market trends, customer feedback, and competitor activities to drive sales performance.

• Ensure consistent growth in market share and customer acquisition.

Team Leadership & Development

• Lead, coach, and mentor a team of Territory Sales Managers and Field Executives.

• Define individual KPIs and monitor performance to ensure target achievement.

• Conduct regular training and development programs to upskill the team.

P&L and Business Performance

• Own the zonal P&L, drive revenue growth, and control costs to ensure profitability.

• Monitor budgets, operational expenses, and resource allocation for optimal ROI.

Operational Efficiency & Process Management

• Streamline field operations to improve productivity and customer experience.

• Define and track key sales and operational dashboards for timely interventions.

• Collaborate with cross-functional teams (marketing, logistics, finance) to support zonal objectives.

Qualifications & Skills:

• Bachelor’s degree (MBA preferred) in Business, Marketing, or related field.

• 6–9 years of proven experience in B2C field sales, with at least 3 years in a team management role.

• Strong understanding of P&L, sales planning, and execution in a fast-paced environment.

• Excellent leadership, communication, and analytical skills.

• Proficient in sales tools, CRM systems, and data-driven decision-making.