Chief Delivery Officer

Required Skills and Experience:

Proven Technical and Delivery Leadership

• 20+ years of experience in

  digital engineering, IT services, or related industries,

  with a minimum of 10 years in a

  senior leadership

  capacity.
• Strong expertise in managing delivery operations for

  Java, .NET, Data Science, Data Engineering, Quality Engineering, UI/UX Practices, and Cloud Technologies.

Location :

Key Responsibilities:

Strategic Leadership and Delivery Management

• Define and execute a

  delivery strategy aligned with the organisation’s mission and growth vision,

  ensuring operational excellence and measurable business outcomes.
• Oversee the

  end-to-end delivery lifecycle,

  ensuring projects are completed

  on time, within budget, and to the highest quality standards.

• Establish and refine best-in-class delivery frameworks, methodologies (Agile, SAFe), and governance models to drive consistent and predictable project outcomes.
• Align delivery strategies with evolving industry trends such as

  AI/ML, IoT, Cloud-Native Platforms, 5G,

  and ensure seamless integration across technology domains.

Hands-On Technical Oversight and Delivery Excellence

• Provide

  hands-on technical leadership

  when required, ensuring seamless delivery of complex projects across

  Java, .NET, Data Science, Data Engineering, Quality Engineering, and UI practices.

• Foster a culture of

  agility and innovation

  by driving the adoption of modern

  DevOps practices, CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native architectures.

• Implement data-driven decision-making by leveraging project performance analytics and real-time insights to improve efficiency, mitigate risks, and optimize delivery.

People Leadership and Team Empowerment

• Lead, mentor, and empower a high-performance delivery organization comprising

  project managers, technical leads, delivery managers, and domain experts.

• Build a culture of

  continuous learning, innovation, and collaboration

  by providing ongoing training and upskilling to team members.
• Encourage a

  hands-on approach to problem-solving

  and ensure that delivery teams stay ahead of evolving technology landscapes and best practices.

Client Relationship Management and Business Alignment

• Collaborate closely with

  clients, sales, and account management teams

  to understand client needs, gather requirements, and ensure alignment of delivery strategies with business objectives.
• Act as the primary escalation point for delivery-related issues, ensuring that client concerns are addressed promptly and effectively.
• Drive

  customer satisfaction and retention

  by maintaining proactive communication, ensuring business impact, and delivering high-value solutions.

Innovation and Continuous Improvement

• Foster a culture of

  continuous improvement

  by driving process optimization, leveraging AI-powered insights, and incorporating client feedback into the delivery process.
• Champion

  emerging technologies such as AI/ML, IoT, and Blockchain

  to create innovative solutions that drive competitive advantage and operational efficiency.
• Lead initiatives to automate repetitive tasks, improve project governance, and enhance the overall delivery maturity of the organization.

Revenue and Profitability Management

• Own the

  P&L for the delivery function,

  ensuring that financial targets are met while balancing cost control and value delivery.
• Identify opportunities to

  optimize margins

  through resource allocation, project prioritization, and efficient delivery processes.
• Collaborate with finance and operations teams to ensure accurate forecasting, budget management, and profitability tracking.

Representation and Thought Leadership

• Represent the organization in

  client meetings, industry forums, and technology conferences,

  showcasing the company’s expertise in digital transformation and innovation.
• Act as a

  trusted advisor

  to client leadership teams, providing insights on emerging technology trends and their business implications.
• Strengthen the organisations’ brand as a delivery powerhouse by contributing to thought leadership content, case studies, and whitepapers.

Enterprise-Scale Project Management

• Demonstrated proficiency in

  project management methodologies (Agile, SAFe, PMI, ITIL, etc.)

  and governance frameworks.
• Extensive experience managing

  large-scale, multi-platform delivery portfolios,

  ensuring scalability, security, and operational excellence.

Cloud-Native and DevOps Expertise

• Hands-on experience in designing and delivering solutions across

  AWS, Azure, and GCP platforms.

• Knowledge of

  CI/CD pipelines, microservices, containers, Kubernetes, and API management

  for cloud-native applications.

Data Engineering and AI/ML Competency

• Deep understanding of

  big data platforms, data pipelines, and analytics frameworks

  to deliver AI/ML-driven insights.
• Strong background in integrating

  AI models, IoT platforms,

  and data engineering pipelines into enterprise solutions.

Client-Focused and Business Acumen

• Proven success in managing

  client relationships,

  handling escalations, and aligning delivery outcomes with client business objectives.
• Ability to articulate

  technical concepts to non-technical stakeholders

  and present solutions with measurable business impact.

P&L Management and Financial Acumen

• Experience in managing delivery budgets, ensuring

  financial accountability,

  and driving profitability across delivery functions.
• Strong analytical skills with the ability to

  balance operational efficiency and growth.

Preferred Certifications:

• PMP, PMI-ACP, or PRINCE2
• AWS Certified Solutions Architect / Azure Solutions Architect Expert / Google Cloud Certified
• ITIL, SAFe, or TOGAF certifications are a plus

Education:

• Bachelor's or Master’s degree in

  Computer Science, Engineering, Business, or related fields.

• MBA or an advanced degree in a technical or management discipline is a plus.