Chief – Administration || 17-20 years || Retail || CTC upto 48 Lakhs

Position Overview

administration operations, international and domestic travel management, security governance, facilities and infrastructure management, store administration operations, and vendor/compliance management

Key Responsibilities

Administration & Facility Management

• Lead end-to-end administration operations across HO, regional offices, stores, and production facilities.
• Oversee infrastructure management, preventive maintenance, AMC contracts, utilities, workplace safety, and statutory compliance.
• Implement administration SOPs to ensure efficiency, service quality, and cost controls.

International & Domestic Travel Management

• Oversee corporate travel management including visa processing, passport renewals, forex coordination, travel policies, and travel partner relationships.
• Develop and manage global travel protocols for employees, senior leadership, and VIP travel movements.
• Ensure cost optimization, travel risk management, and compliance with global travel standards.

Employee Transportation Management

• Design and lead employee transportation programs.
• Ensure safe, reliable, and cost-effective transport operations.
• Partner with transport vendors and fleet providers; maintain statutory compliance and safety standards.

Event Management

• Lead end-to-end planning and logistics for corporate events, store openings, exhibitions, and brand engagements.
• Manage vendor sourcing, budgeting, venue coordination, hospitality management, and on-ground execution.
• Ensure event governance and seamless execution in line with brand standards.

Canteen Operations & Management

• Oversee cafeteria and canteen services across office and factory locations.
• Drive quality, hygiene, and FSSAI compliance for food safety.
• Manage catering partners, meal planning, cost budgets, and employee satisfaction.
• Introduce continuous improvements in meal experience and service delivery.

Security Management

• Lead physical security strategy across all production, corporate and retail locations.
• Ensure implementation of security protocols, CCTV surveillance, access control systems, and incident response.
• Liaise with security agencies, law enforcement, and intelligence partners as needed.
• Drive employee safety frameworks, including emergency preparedness and crisis management.

Store Administration Operations

• Oversee administration support for all retail stores (existing and new launches).
• Ensure timely store readiness, facilities upkeep, AMC, utility management and vendor coordination.
• Define store admin KPIs and governance systems to drive efficiency and adherence to brand standards.
• Support expansion projects including admin due diligence for new store locations.

Vendor & Contract Management

• Manage vendor ecosystems for facility management, travel partners, logistics, security, housekeeping, and administrative services.
• Negotiate and monitor high-value contracts/SLAs for service quality and cost optimization.
• Ensure commercial governance, vendor performance reviews, and strict adherence to SLAs.

Budgeting & Cost Optimization

• Own the administration budget and drive financial discipline in travel, facility, and vendor spend.
• Identify automation and process improvements to reduce operational overheads.

People & Stakeholder Management

• Lead an administration team spanning HO, retail, and manufacturing clusters.
• Collaborate with HR, Finance, Projects, and Operations teams for seamless cross-functional execution.
• Drive service excellence through admin dashboards, performance metrics, and escalation management.

Key Requirements

Education:

• Bachelor’s Degree in Business Administration / Operations / Facility Management / Engineering.
• MBA or certification in Administration, Facility Management, or Security Management preferred.

Experience:

• Experience in Corporate Administration, Facility Management, Security Governance, and Travel Operations.
• Experience managing

  multi-location operations

  across corporate + factory + retail setups.
• Prior experience in

  Retail / FMCD / Manufacturing

  .
• Proven experience in leading

  international travel management

  and

  security operations

  .