Channel Specialist-Cloud Operations

Job Title:

Location:

Job Overview

Cloud Operation Manager / Specialist

Key Responsibilities:

1. APN Portal Management

APN Partner Central

-Manage user access and permissions for internal stakeholders using the APN platform.

-Ensure timely submission of required documentation to maintain APN partnership status and program eligibility.

2. Program Compliance

-Track and ensure compliance with all APN tier requirements (Select, Advanced, Premier).

-Manage participation in AWS programs including:

• Foundational Technical Reviews (FTRs)

• AWS Competency Programs

• Service Delivery Validations

• AWS ISV Accelerate

  (if applicable)

-Coordinate submission of technical documentation, customer references, and case studies as required.

3. Internal Collaboration and AWS Coordination

-Act as the primary liaison between internal teams (Sales, Marketing, Delivery, Enablement) and AWS Partner Development Managers (PDMs).

-Coordinate AWS-led co-marketing activities and funding requests, such as:

• Market Development Funds (MDF)

• Migration Acceleration Program (MAP)

• Support AWS-led audits, quarterly/annual business reviews, and partner performance assessments.

4. Reporting and Performance Metrics

ACE Pipeline Manager

-Track leads, opportunities, and pipeline status tied to AWS partnerships.

-Generate and present regular reports/dashboards to internal leadership on partnership health, KPIs, and program status.

5. Training and Enablement

-Maintain centralized tracking of AWS certifications and training across the organization.

-Ensure certifications are uploaded to APN Partner Central in a timely manner to support tier progression.

-Work with internal stakeholders to drive awareness of required training and accreditation paths.

Required Skills and Qualifications

-2-4 years

AWS cloud services

-Experience with AWS partner tools, including:

• APN Partner Central

• ACE Pipeline Manager

• Familiarity with APN programs such as:

• Foundational Technical Review (FTR)

• AWS Competency

• Service Delivery Programs

• ISV Accelerate

  (if applicable)

-Proven ability to manage cross-functional collaboration across sales, marketing, technical, and executive teams.

-Strong organizational skills with excellent attention to detail and the ability to manage multiple deadlines simultaneously.

-Exceptional verbal and written communication skills, with experience in stakeholder and vendor management.

Preferred Qualifications

-AWS Partner Accreditations (Business and/or Technical).

-Prior experience working in a cloud-first or AWS-focused organization.

Salesforce

-Experience supporting audits, business reviews, and maintaining compliance documentation.