Home
Jobs
Companies
Resume

Customer Service Representative

0 years

0 Lacs

Mumbai Metropolitan Region

Posted:1 week ago| Platform: Linkedin logo

Apply

Skills Required

service chat crm marketing messaging capture engagement schedule

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive and results-driven Customer Service Representative (CSR) focused on Lead Generation to join our dynamic team. The ideal candidate will engage with potential customers via phone, email, and chat to understand their needs, introduce our products/services, and generate qualified leads for the sales team. Key Responsibilities: Initiate outbound calls, emails, and chats to prospective customers to introduce the company and identify interest. Respond to inbound customer inquiries and route them appropriately for sales follow-up. Understand customer needs and match them with the appropriate product or service. Qualify leads using pre-defined criteria and record information in the CRM system. Maintain accurate and up-to-date records of customer interactions and lead status. Collaborate closely with the sales and marketing teams to align messaging and optimize lead conversion. Follow up on marketing campaigns, webinars, or events to capture and nurture leads. Provide feedback from customer interactions to help improve service quality and product offerings. Meet or exceed monthly KPIs related to lead volume, conversion rates, and customer engagement. Job Types: Full-time, Fresher, Internship Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Fixed shift Language: Hindi (Preferred) English (Preferred) Marathi (Preferred) Work location - Marol - Andheri Immediate joiners preferred Show more Show less

More Jobs at Speshally.nhs

Dietitian

Mumbai Metropolitan Region

1 - 4 yrs
|

Salary: Not disclosed

Restaurant Captain

Mumbai Metropolitan Region

2.0 - 2.0 yrs
|

Salary: Not disclosed

Marketing Executive

Mumbai Metropolitan Region

1.0 - 5.0 yrs
|

Salary: Not disclosed

Electrical Estimation Engineer

Mumbai, Maharashtra, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Customer Service Representative

Mumbai Metropolitan Region

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Service Interview Now
Speshally.nhs

5 Jobs

RecommendedJobs for You

Cyitechsearch Interactive Solutions Private Limited logo

Customer Service Representative

Cyitechsearch Interactive Solutions Private Limited

India

Customer Service Representative

West Tech Shipping

India

Customer Service Representative

VIBGYOR MANAGEMENT CONSULTANT

India

Customer Service Representative

Cosmic Byte

Pimpri-Chinchwad

Avantor logo

Customer Service Representative

Avantor

Coimbatore

Patterns logo

Customer Service Representative

Patterns

India

Customer Service Representative

PTTR LOAD BORD

India

Optum logo

Customer Service Representative

Optum

Noida

Sumeru Inc logo

Customer Service Representative

Sumeru Inc

Indore

Octopus Tech Solutions Pvt Ltd logo

Customer Service Representative

Octopus Tech Solutions Pvt Ltd

Amritsar, Punjab, India