- Be part of a high-achieving, high performing team
- You will be well supoorted by management and staff
- Opportunity to grow within the role and company
On behalf of our client, we are pleased to recruit a Centre Manager for City Oasis and Wellness, India.
Who we are:
City Oasis is a well-funded, premium wellness startup bringing world-class modern and traditional wellness experiences to India. Our mission is to help successful Indians continue to lead successful, balanced and fulfilling lives through a carefully curated blend of restorative and transformative practices.
Founded by Indian and Australian partners, City Oasis will open its flagship centre in South Delhi, followed by rapid expansion across India.
City Oasis caters to an affluent and aspirational clientele seeking premium, world-class wellness experiences.
We are now searching for an exceptional Centre Manager to set the benchmark for operational excellence and guest experience.
The Role:
We are seeking an experienced, people-focused and commercially minded Centre Manager to oversee all aspects of daily operations, guest care, team leadership and centre performance.
As the Centre Manager, you will be the heartbeat of the business—responsible for delivering a consistently elevated guest experience, driving revenue growth, building a high-performing culture, and ensuring smooth daily operations across all wellness offerings.
You will lead a centre that serves high-achieving, aspirational guests who expect elevated service, privacy and professionalism.
Your responsibilities will include:
- Lead the centre’s daily operations to deliver a seamless, luxurious guest experience.
- Oversee booking flow, guest handling, front-of-house standards and service consistency.
- Manage, coach and develop all centre staff across guest experience and wellness roles.
- Create efficient rosters aligned with service demand and labour budgets.
- Drive rebooking, membership growth and service utilisation targets.
- Own centre performance metrics including revenue, labour %, guest satisfaction and reviews.
- Uphold brand standards for ambience, cleanliness, presentation and service rituals.
- Ensure compliance with all health, hygiene, safety and operational protocols.
- Manage stock, petty cash, daily takings, reporting and general administration.
- Coordinate maintenance, contractors and supplier relationships.
- Support centre openings, pilot programs and improvements as the business scales.
Qualifications, Skills & Experience you will need to be successful:
- 5+ years in a hospitality, spa, wellness, fitness, hotel or premium retail leadership role.
- Strong people leadership skills with proven experience coaching teams.
- Demonstrated ability to deliver exceptional guest service in a premium environment.
- Experience working with premium or affluent clientele is highly regarded.
- Strong organisational and time management skills in fast-paced environments.
- Commercial understanding of revenue, labour costs and KPI-driven performance.
- High standard of communication, presentation and professionalism.
- Must maintain a well-groomed, professional appearance that aligns with our premium wellness brand and hygiene standards.
- Must be tech-savvy with hands-on experience using booking and POS systems.
- Ability to handle escalations, sensitive situations and VIP guests with discretion.
- Fluency in English; Hindi or additional regional languages advantageous.
- A passion for wellness and a desire to be part of a growing premium brand.
What we can offer:
- Competitive salary package.
- Opportunity to grow with a rapidly expanding national brand.
- Performance-linked incentives as the company scales.
- Work within a beautifully designed, world-class wellness environment.
- Direct access to founders and the ability to influence centre operations from day one.
Please apply on line to be considered, interviews will be from 8th of December 2025 - 13th of December 2025.
