Centre Manager

Company Description

Zigly is India’s premier omnichannel pet care platform, providing exceptional veterinary services, luxury grooming, and premium pet products. Focused on simplifying pet parenting, Zigly caters to the needs of pet parents through its complete ecosystem of high-quality services and products. The Zigly Multi-Specialty Hospital is equipped with advanced facilities and expert care, raising the standard of pet healthcare in India. Our mission is to offer reliable, standardized care for pets while creating opportunities for pet lovers to transform their passion into a profession.

Role Description

This is a full-time on-site role located in Jalandhar for a Centre Manager at Zigly Pet Care. The Centre Manager will oversee the daily operations of the pet care center, ensuring exceptional service delivery, managing a team of professionals, and maintaining a pet-friendly environment. Responsibilities include team leadership, customer relationship management, ensuring adherence to quality standards, inventory control, and efficient center functionality. The role also involves coordinating with various departments to optimize performance and enhance client satisfaction.

Qualifications

• Strong leadership and team management skills to ensure efficient operations and motivate staff.
• Proficient in inventory control, scheduling, and center operations management.
• Excellent customer relationship management and problem-solving skills.
• Strong communication, organizational, and time management abilities.
• Understanding of the pet care industry is a significant advantage.
• Experience in pet care, retail management, or hospitality management is preferred.
• Bachelor’s degree in Business Administration, Management, or a related field is desirable.