Centre Head (P & L)

Job Summary

Hospital Unit Head

P&L ownership

clinical administration

process efficiency

strategic business growth

Key Responsibilities

Business & P&L Management

• Full ownership of unit’s P&L, including topline and bottom-line performance
• Develop and monitor annual business plans, revenue targets, cost budgets, and ROI measures
• Implement cost control strategies, efficiency metrics, and drive continuous improvement
  

Clinical & Operational Oversight

• Collaborate with Medical Services, Nursing, Diagnostics, and other departments for efficient clinical operations
• Ensure optimal bed utilization, OT scheduling, and ALOS management
• Drive process efficiency through lean methods and clinical excellence initiatives
  

Strategic Planning & Growth

• Identify and drive business development initiatives – empanelments, referral partnerships, doctor onboarding, and external collaborations
• Lead initiatives for service diversification and improved market share
  

Quality, Compliance & Patient Safety

• Ensure adherence to NABH / other quality standards
• Implement and monitor infection control, safety protocols, and audit compliance
• Drive patient-centric culture and manage grievance redressal effectively
  

Stakeholder Management

• Engage regularly with consultants, surgeons, referring doctors, corporate partners, and internal departments
• Coordinate with corporate office for reporting, strategic alignment, and corporate governance
  

Revenue Cycle & Digitization

• Oversee the billing process, claim submissions, and manage denials / leakages
• Drive digitization initiatives, EMR implementation, and dashboarding for real-time visibility
  

Qualifications

Preferred - MBBS From India

Preferred - MD Or MHA From a Reputed Institution

• hospital economics
• clinical protocols
• market dynamics
• healthcare compliance
• statutory norms
• risk mitigation
• Team leadership
• cross-functional teams
• high-pressure operations
• MIS
• data-driven decision-making
• strategic thinking
• Hospital P & L
• Hospital Administration
• Deep understanding of hospital revenue streams
• Cost center management
• Budgeting
• forecasting
• Familiarity with ALOS, bed occupancy, and clinical protocols
• NABH standards
• quality audits
• Revenue Cycle Management
• Conflict Resolution
• Emotional Intelligence
• Problem Solving
• Negotiation & Persuasion
• Time Management & Prioritization
• Adaptability & Learning Agility
• Ethics & Integrity