231 Call Handling Jobs - Page 5

You will be responsible for handling incoming calls and providing support, information, or assistance to customers in Hindi. Additionally, you will manage leads generated from various sources and assign them to the appropriate sales team members. It is important to maintain clear and professional communication with clients both verbally and in writing, including addressing customer complaints and resolving issues promptly. You will be tasked with managing call flow, prioritizing tasks, and ensuring efficient call management. Moreover, you must maintain accurate records of calls, customer interactions, and other relevant information. Coordination with other departments, such as sales or techn...

As a member of our team, you will be expected to strictly adhere to time and duty schedules. Your primary responsibilities will include answering calls, tagging call records for necessary actions, and ensuring that calls are handled within the prescribed Service Level Agreement (SLA) timelines. It will be essential to maintain the quality of calls by staying updated with current product and process information. In addition to your core responsibilities, you will be required to follow the proper dress code and maintain floor discipline at all times. Collaboration with Team Leaders to prepare elevations will also be encouraged as part of your role. Please note that job descriptions may be subj...

Looking for Female candidate Good in Communication-Hindi ,English and Tamil. We are looking for a highly skilled and motivated female candidate with 0 to 1 year of experience, proficient in Hindi, English, and Tamil. The ideal candidate should have excellent communication skills and be able to work effectively in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through telecalling. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve sales targets and goals. Develop and implement effective sales strategies to drive business growth. Build...

Provide confidential executive level support Managing and coordinating with regards to admin functions Coordinating for overseas meetings Maintaining confidential details of the company Fixing Appointments, Diary management & Scheduling of meetings Coordinating with clients Telecom Bookings Coordinating and follow-up with other departments and group organizations Answering and managing incoming calls Key Skills Committed, Ambitious and Friendly and Polite Excellent Communication skills Comfortable in talking to people and a good listener.

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Fathima@8951184962 Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operation...

PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operation...

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.75LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Rumana@9620536596-hr@izeemanpower Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

As a Telecaller at Keekoo Hospitality in Nashik, your primary responsibility will be to convert inquiries into confirmed bookings, handle customer interactions over phone calls, maintain the sales pipeline, and support upselling initiatives. Your role is crucial in ensuring a seamless and delightful guest experience starting from the inquiry stage. Your key responsibilities will include proactively following up on leads, meeting conversion targets, maintaining accurate records of interactions, providing prompt and satisfactory responses to guest inquiries, maintaining deep knowledge of Keekoo properties, building trust with potential clients, keeping the sales tracker updated, monitoring lea...

Job Title: Receptionist Location: Vaishnov Devi Circle, SG-Highway Department: Administration Reports To: HR Manager Job Summary: We are seeking a professional, friendly, and organized Receptionist to manage our front desk operations and be the first point of contact for visitors and clients. The ideal candidate will handle administrative support tasks, ensure a smooth flow of communication, and maintain a welcoming and efficient reception area. Key Responsibilities: Greet and welcome guests, clients, and employees with a positive and helpful attitude. Manage the front desk including answering and redirecting phone calls professionally. Handle incoming and outgoing mail, couriers, and delive...

Roles and Responsibilities: - Answer incoming calls from customers and assist them with their queries or issues. - Provide information about products or services to customers. - Resolve customer complaints or direct them to the right department if needed. - Maintain a friendly and professional attitude while speaking with customers. - Ensure customer satisfaction by solving their problems efficiently. - Follow guidelines and scripts during customer interactions. - Record call details and customer feedback accurately. - Work in a team and communicate effectively with coworkers and managers. - Meet daily or weekly performance targets for call handling and customer satisfaction. Skills Required...

Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound vo...

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and refresher training for sales agents in the donation process Deliver engaging, interactive sessions to improve communication, persuasion, and sales skills Train agents on objection handling and building donor trust Ensure training is aligned with sales targets and compliance standards Conduct role-plays, mock calls, and live call assessments to build agent confidence Reporting & Continuous Improvement: Track training effectiveness using KPIs like sales performance, retention, and quality scores Provide regular feedback and reports to management on training outcomes Qualifications & Skills: 1+ years of ...

As a Customer Relation Executive (Tamil) at Johns Honda located in Alappuzha, Kerala, you will play a crucial role in providing excellent service to Tamil-speaking customers and maintaining positive relationships with them. Your responsibilities will include addressing inquiries, service requests, and complaints from Tamil-speaking customers, providing information on vehicle services, bookings, and follow-ups, updating customer records, and coordinating with various teams to ensure a smooth customer experience. Regular follow-ups for service reminders, feedback, and satisfaction surveys will also be a part of your duties. Additionally, you may need to support front office operations as and w...

Handle inbound outbound voice calls to address customer inquiries concerns Provide clear effective communication to resolve customer issues Maintain high standards of service quality Log interactions and update case notes accurately in CRM systems Required Candidate profile Adhere to shift schedules meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy Excellent communication Perks and benefits Perks and Benefits

The job involves approaching potential clients through various channels to establish productive relationships. You will be responsible for negotiating and closing deals to meet or exceed sales targets. Experience in generating quality leads, closing deals, proposal writing, client interaction, and call handling is required. Excellent time management and organizational skills are essential for this role. The job is full-time and requires fluency in Hindi. The work location is in person. The application deadline is 15/07/2025.,

The key responsibilities for this role include approaching potential clients through various channels to establish productive relationships, negotiating and closing deals to meet or exceed sales targets, generating quality leads, experience in generating leads and closing deals, writing proposals, interacting with clients, demonstrating excellent time management and organizational skills, and handling calls. This is a full-time position requiring proficiency in Hindi. The work location is in person. The application deadline is 15/07/2025.,

As a CSO Front Desk Executive at SANSKARA, you will play a crucial role as the initial interface for our esteemed patients. Your responsibilities will include managing front desk operations, scheduling appointments, and maintaining seamless communication with the Head Office to ensure efficient service delivery. At SANSKARA, we are driven by an unwavering commitment to excellence in the Healthcare & Service industry. Our dedication to providing exceptional care to our patients in the field of Audiology sets us apart as a trailblazing force. By delivering cutting-edge hearing devices and unparalleled pre- and post-sales services, we aim to enhance the quality of life for our patients. As a Fr...

Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Q...

Description We are looking for enthusiastic and motivated individuals for the position of Executive - Voice Process. This role is ideal for freshers/entry-level candidates who are looking to start their career in customer service. You will be responsible for providing exceptional support to our clients through voice communication. Selection Process Step 1. Amcat CSVAR Step 2. HE round Step 3. Voice Versant 60 Step 4. Ops Round Step 5. WBI Responsibilities Handle inbound and outbound voice calls in a professional manner. Provide exceptional customer service and support to clients. Address customer inquiries and resolve issues effectively. Document call information and maintain accurate record...

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call SAFINA-9845658628 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Hiring for International Voice Process (Insurance) Grad/Undergrad with 1 yr intl. voice exp Mon-Fri | Sat-Sun fixed off Both-side cab provided Salary up to 5.5 LPA Apply now for a stable role with great perks Join a dynamic team and grow your career

Key responsibilities: - Handling the incoming and outgoing calls Respond promptly and professionally to incoming calls. Understanding the purpose of the call and handing over the call to the concerned person Answer questions / provide assistance about the organization to the clients such as business hours, location, and services. Cross verifying and maintaining the reports on a daily basis Cross checking the inquiries in the CRM and ensuring all the calls / data is entered in the CRM Ensuring the call back calls are connected in the specified time Report equipment issues or malfunctions without delays to the admin department Training the new joiners on telephone etiquettes Maintaining the de...

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call zoya@9035001415 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Front Office Executive (Receptionist) - Male Hearing Solutions is looking for a professional and welcoming Front Office Executive (Male) to be the first point of contact at our center. If you have a presentable personality, excellent communication skills, and a friendly, service-oriented attitude, we invite you to join our team. Role & Responsibilities As a Front Office Executive, you'll be responsible for: Welcome & Assist Customers: Greet customers warmly upon their arrival and provide assistance. Information Management: Accurately record customer details and information using official forms and templates. Visitor Guidance: Confirm the purpose of each visit (Test, Purchase, Service, Diagno...