123 Call Handling Jobs - Page 5

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Opportunity Voice Process Location: Millennium Towers, Brookefield, Bangalore Mode: Work from Office Recruitment Process 5 Evaluation Rounds 1 HR Initial Screening Basic interaction to assess communication & suitability 2 Logical Reasoning Round Critical thinking and problem-solving assessment 3 Voice Versant Test Evaluates pronunciation, fluency & spoken English 4 Typing Test – Speed & accuracy check (important for support efficiency) 5 Operations Round – Final round to assess process knowledge & job readiness Qualification Requirements Open to Graduates & Undergraduates CL11: Minimum 1 year of experience in a BPO Voice Process Transport Facility Two-way cab provided for a hassle-free commute Language Requirement Proficiency in Hindi is mandatory Strong English communication skills required Salary & Benefits Annual CTC: Up to 4 LPA Take-home Salary: 28,500/month Incentives: Performance-based Growth: Strong career advancement opportunities Don’t miss this rewarding opportunity with a leading BPO! Apply Now & Advance Your Career! Call HR Medwin-7975182692 or 9964080000 or visit jobshop.ai to explore other open positions with us

Job Opportunity: International Voice Process - BPO Call Center ] Location: [Bangalore] Position: Customer Service Executive - International Voice Process Salary: Salary Upto 5 LPA Experience: Freshers/Experienced Job Description: We are hiring for enthusiastic and dedicated individuals for the International Voice Process at our BPO Call Center. If you have excellent communication skills and a passion for delivering exceptional customer service, this is the perfect opportunity for you! Responsibilities: Handle inbound/outbound calls from international customers. Provide high-quality customer service and resolve issues in a timely manner. Follow processes and guidelines to ensure customer satisfaction. Maintain a positive and professional attitude while interacting with customers. Meet daily, weekly, and monthly targets. Requirements: Excellent communication skills in English (both verbal and written). A passion for customer service and problem-solving. Ability to work in night shifts (if required). Prior experience in a BPO or customer service role is an added advantage, but freshers are welcome. Basic computer knowledge. Why Join Us? Work with an international client base. Dynamic work environment and growth opportunities. Attractive salary package with incentives. Regular training and career development programs. Interested? Call Neha 7975182408 and 9964080000 Take your career to the next level with us!

Rolesand Responsibilities : - Excellent written and verbal communication in English - Freshers or experience into handling call and emails will do - Should be comfortable working on Sundays incase if there are any project's

Description Hybrid Mode-WFH Location- Bangalore Candidates should know fluent Hindi Laptop n Wi-Fi is mandatory We are looking for enthusiastic individuals to join our Domestic BPO team in India. This entry-level position is ideal for candidates looking to start their careers in customer service and support. Responsibilities Handle customer queries and provide accurate information. Resolve customer complaints and issues efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document all interactions with customers in the database. Collaborate with team members to improve processes and enhance customer satisfaction. Skills and Qualifications Excellent communication skills in English and local languages. Basic knowledge of computer applications and data entry. Strong problem-solving skills and ability to think on your feet. Ability to work in a fast-paced environment and manage multiple tasks effectively. Customer-oriented mindset with a passion for service excellence. Please connect with below no- Niharika-9611793013 Rajan-9611793018 Mithila- 6364327837

Key Responsibilities: * Maintain a high level of professionalism and a customer-friendly attitude at all times. * Maintain and update office contact lists, directories, and files. * Handle incoming phone calls, emails, and messages, ensuring they are directed to the right person or department. * Direct visitors to the appropriate department or personnel. * Coordinate logistics for visiting clients, ensuring their comfort and needs are met. * Handle sensitive information with the utmost confidentiality and discretion. * Ensure that company and client information remains secure and protected. * Navigating dynamic work environment with adatability and Poise. * Facilitating cross-functional collaboration to deliver successful meetings and events. * Providing exemplary customer service, characterized by patience, empathy and attention to details. Skills & Qualification: * Excellent communication skills, both verbal and written. * Problem-solving skills and a proactive approach to tasks. * Strong organizational and multitasking abilities. * High level of professionalism and attention to detail. Keywords Front Office,Guest relations,customer service,Front Desk Management,Record Keeping,Administrative Support,Call Handling,Front Office Management*

We're hiring Technical Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

We're hiring Technical Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

Key Responsibilities Provide exceptional customer support through inbound voice calls in a professional and courteous manner Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards Handle escalations if required and follow up to ensure the issue is resolved efficiently Maintain accurate records of customer interactions and transactions in the system Meet individual and team targets in terms of call handling, resolution time, and customer satisfaction metrics Requirements Possess good English communication skills Be an immediate joiner Be a graduate fresher or have completed HSC with 6 months of experience Be comfortable with night shifts

Job Title: Customer Support Executive Location: 2 Adhikar Bhawan, Sharma Old Nagardas Road, Andheri East, Next to Jain Sweet, Mumbai 400069 Walk-In-Interview: 11:00 AM to 4:00 PM Job Description: Driver Suvidha is seeking a dedicated and customer-oriented Customer Support Executive to join our team. Responsibilities: Manage calls from customers regarding their inquiries Provide accurate, valid, and complete information to customers Follow communication procedures, guidelines, and policies Contact Information: For inquiries or to apply, please contact Salman Shaikh at 7506721437.

Make outbound calls to potential/existing customers Explain products/services/resolve basic queries Follow up on leads/ensure proper communication Maintain call logs/meet daily/weekly targets Hindi fluency is mandatory; English should be manageable Required Candidate profile Good communication and interpersonal skills required. Prior experience in outbound calling/tele-sales is a plus. Basic computer knowledge is necessary. Immediate joiners are preferred.

Job Title: Receptionist / Front Office Executive Location: [VASAI EAST] Company: [TECHNOCRATS PLASMA SYSTEMS PVT LTD] Employment Type: Full-Time Experience: 15 Years Education: Graduate (Any stream); fluency in English/ Hindi/Marathi preferred Job Summary: We are looking for a well-presented and pleasant **Receptionist / Front Office Executive** who will be the face of our company The ideal candidate should have excellent communication and organizational skills, a friendly personality, and a strong ability to multitask She will be responsible for handling the front office, managing telephone calls, coordinating daily office activities, and performing generalist administrative duties. Key Responsibilities: Front Office Management: * Greet and assist visitors, clients, and guests with a professional and welcoming demeanor. * Maintain cleanliness and order at the reception and waiting area. Call Handling: * Receive and direct incoming phone calls to concerned departments. * Take and relay messages accurately and promptly. Attendance & Coordination: * Maintain daily attendance records of staff. * Coordinate with the HR/Accounts team for regular updates. Administrative Support: * Manage and schedule appointments, meetings, and conference room bookings. * Handle courier services (incoming and outgoing). Facility Supervision: * Coordinate with housekeeping and support staff to ensure office premises are clean and well-maintained. * Monitor inventory and order office supplies as needed. Generalist HR/Admin Tasks: * Assist in the onboarding of new employees. * Support basic HR administrative work as required. Candidate Requirements: * Smart, well-groomed, and confident personality. * Strong communication skills (verbal and written). * Basic computer knowledge (MS Office, email, internet browsing). * Ability to handle multiple tasks efficiently. * Professional, punctual, and courteous attitude. Remuneration: Salary will be commensurate with experience and industry standards Additional performance-based incentives may apply Company Bus Service from Vasai station to the Factory is available.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job. Handle international inbound/outbound calls and resolve customer queries professionally Maintain high levels of customer satisfaction and service quality Follow communication scripts and troubleshoot common product/service issues Document interactions and escalate unresolved queries Meet KPIs including call handling time, customer satisfaction, and first-call resolution Adapt to different time zones and flexible shifts Use CRM tools to manage customer records and follow-ups

???? Job Description BPO Voice Process (Customer Support) ???? Location: Bangalore | ???? Work from Office ???? Who Can Apply: ? Freshers Great opportunity to start your career ? Experienced Professionals Grow your career with us ? Any Graduate (any stream) ? Immediate Joiners preferred ? Candidates ready to relocate to Bangalore are welcome ???? Salary Details: ???? Freshers: ?18,000 to ?28,000 CTC ???? Experienced: Up to ?40,000 CTC (Based on experience & current salary) ????? Job Role Customer Support (Voice Process): Handle incoming calls from customers Resolve customer queries effectively Provide accurate information and quality service Maintain professionalism and customer satisfaction Full training will be provided No sales or targets ????? Required Skills: ?? Good communication in English ?? Basic computer knowledge ?? Polite, confident & customer-friendly approach ?? Comfortable with US uk and Day Shift ???? Why You Should Join: ? Friendly team and work culture ? Great learning and career growth ? Training provided for freshers ? Salary on time + incentives (if applicable) ???? Ready to Apply Contact Keerthana 9513749000 (Call or WhatsApp)

Urgent hiring for Front Desk/ Receptionist Opening ONLY FEMALE REQUIRED What is our requirement Role : Front Desk Executive / Receptionist Location : Taloja Experience : 2 to 4 years. Salary Range : Between 1.5 LPA - 4 LPA + Half Yearly Increment. Qualification Required : Any Graduate / BMS / BA / Graduate with Any Specialization / Graduate with any Front Office Diploma Certified Roles & Responsibilities: To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform. Receive, inform, guide visitors including coordination with employees. Responsible for maintaining the telephone registers including call tracking. Preparation of database of Client contacts and updating. Responsible for maintenance and upkeep of the front office. Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines. Ensure compliance of regulations / requirements of management. Ideal Candidate Profile: Looking for FEMALE candidates only with minimum 2 years experience handling the Front Desk/reception. Candidate should be active, smart & confident to handle this activity. Must have ability to make changes on priority. Must be good in written & verbal communication skills. Candidates from similar industries with similar experience will be preferred. Well versed with Computer skills/ Computer Proficient. What we give you Fixed Salary + Half Yearly Increment .

Responsibilities: Medicine Dispensing: Accurately dispense prescribed ophthalmic medications to patients. Ensure proper labeling and packaging of medications. Verify prescriptions and patient information for accuracy. Patient Education: Explain medication usage, dosage, and potential side effects to patients in a clear and understandable manner. Provide instructions on proper administration of eye drops, ointments, and other ophthalmic medications. Answer patient questions and address concerns regarding their medications. Inventory Management: Maintain accurate inventory of ophthalmic medications and supplies. Monitor stock levels and reorder medications as needed. Ensure proper storage and handling of medications. Conduct regular inventory checks and audits. Call Handling and Communication: Answer incoming phone calls and provide information to patients and healthcare professionals. Schedule appointments and manage patient inquiries. Communicate effectively with clinic staff and physicians. Maintain patient confidentiality. Administrative Support: Assist with record keeping and documentation. Process prescription refills and insurance claims. Maintain a clean and organized work environment. basic computers,attending calls,good communication

Location: Salt Lake, Kolkata Cab: Provided in odd hours (11 PM – 5 AM only) Working Days: 5 days/week, 2 rotational offs Salary: 15,500 In-hand | 19,000 CTC Apply Now: 8074791752 (whatsapp your CV on this number/ No call on this) Required Candidate profile Process: 100% Voice Process– Customer Query Resolution Eligibility: HSC/Graduate (Freshers & Experienced) Shift: 24x7 Rotational (Must be open to night shifts)

Join our team as a bilingual Customer Support Executive (English & Arabic). Handle client queries, log service requests, coordinate with teams, and ensure high satisfaction. Freshers welcome.

JD of CSR. Minimum of 6 months exp (international preferred) Excellent Communication skill required Budget- 4.6 LPA (This is the max budget) Shift: US Shift (5:30PM onwards) Looking only for immediate joiners. One time drop available thru company.

About the Role: As a Customer Care Executive at EaseMyTrip.com , you will be the voice of the company, ensuring a smooth and satisfying experience for our customers across all travel verticalsincluding flights, hotels, trains, buses, and holiday packages. You will handle customer queries through calls, emails, and chat, provide timely resolutions, and maintain high service standards. Your role is vital in building customer trust, resolving issues efficiently, and contributing to EaseMyTrips mission of delivering hassle-free and reliable travel experiences. Key Responsibilities: Customer Communication: Manage inbound calls, emails, and chat inquiries to provide accurate and timely assistance related to bookings, modifications, refunds, and cancellations. Issue Resolution: Address and resolve customer concerns across all EaseMyTrip products by providing practical and empathetic solutions. Product Expertise: Stay updated on travel products, features, and offers to deliver informed support and recommendations to customers. Query Documentation & Follow-Up: Record all customer interactions in the CRM system and follow up on unresolved issues to ensure complete customer satisfaction. Customer Feedback: Collect and relay customer feedback to internal teams for improving services, offerings, and customer experience. Performance Management: Meet individual targets for call handling time, resolution accuracy, and customer satisfaction as set by the support department. Training Participation: Attend regular training to stay current on tools, policies, and travel industry updates to better assist customers. Escalation Handling: Escalate complex or unresolved queries to senior support or technical teams, ensuring clear communication with the customer throughout the process. Policy Compliance: Follow all company policies, service protocols, and communication standards in every customer interaction. Team Coordination: Collaborate with other departments such as operations, refunds, and technology teams to ensure seamless resolution of customer concerns. Preferred Candidate Profile: Experience: 0–3 years of customer service experience. Prior experience in travel, hospitality, or BPO handling calls, emails, or chats is preferred but not mandatory. Educational Qualification: Minimum: High school diploma. Preferred: Graduate degree or certification in travel, hospitality, or customer service. Communication Skills: Excellent spoken and written communication in Hindi and English . Additional regional language proficiency is a plus. Problem-Solving Ability: Quick thinker with a calm approach to managing complaints and delivering satisfactory solutions. Attention to Detail: Accuracy in data entry, documentation, and booking-related processes is essential. Tech Comfort: Proficient in using customer service software, CRM systems, and call-handling platforms. Adaptability: Comfortable working in rotational shifts, weekends, and holiday schedules. Interpersonal Skills: Strong team spirit with a collaborative attitude and willingness to assist peers when needed. Empathy & Patience: High emotional intelligence to manage stressed or frustrated customers with care and professionalism. Customer-First Mindset: Passionate about delivering delightful customer experiences and resolving problems with ownership.

Business unit- JOB HAI (InfoEdge) We are looking for graduate and postgraduate freshers who are enthusiastic, confident, and eager to build their careers in customer interaction and support roles. Job Roles and responsibilities: Handle recruiters queries through inbound and outbound calls. Provide accurate information and resolve issues efficiently to ensure high customer satisfaction. Maintain call records and follow communication protocols. 6-day working schedule with rotational weekly offs; Saturdays are Work From Home.

Urgent Hiring for Customer Support (Regional Languages) Join iEnergizer and kickstart your career in a dynamic and growing environment! We are hiring for Customer Support roles for regional language speakers (Tamil, Telugu, Kannada, Malayalam). Job Role : Customer Support Executive Handle inbound and outbound customer queries. Provide solutions and troubleshoot issues across multiple communication channels. Ensure customer satisfaction and build long-term relationships. Support customers in regional languages (Tamil, Telugu, Kannada, Malayalam) Key Details : Salary : Up to 23,000 CTC Location :- https://maps.app.goo.gl/MwJmDdjPtWUWiDtQ8?g_st=com.google.maps.preview.copy Shifts : Rotational / Night Shifts Job Type : Full-time, Immediate Joining How to Apply : Fill the form :- https://www.ienergizerbpo.com/ On the source option :- Mention iEnergizer HR Anjali Thapa In the reference option :- Add 3 of your friends' names , addresses , and contact numbers Token number generation :- Once the form is submitted, a Token No will be generated. Share the Token No with me and call me (9557011621) directly before visiting. Meeting Details : Meet me in Cabin No H18 and mention HR Anjali Thapa on the top of your resume. Join the WhatsApp Group for More Updates! https://chat.whatsapp.com/KIxKYkCC6OMLgpiXwPvvKT Contact Person : HR Anjali Thapa Phone : 9557011621 Email : anjalithapa@ienergizer.com Don't miss this opportunity to be part of a leading global BPO company! Apply Now and Call Today !

International Customer Service Voice Process Both grad./undergrad. can apply Both fresher/exp. can apply 5 days working /2 roster off US shifts Cabs & Cab allowances Huge inc. Immediate joining Salary-upto 35k in hand Shikha - 9990035674 Required Candidate profile Candidiate must have excellent communication skills. Candidiate must be comfortable working in any shifts. Perks and benefits Upto 4k travel reimbursement Upto 3500 miv

Job Description: We are looking for a pleasant and professional Front Office Executive to be the face of our company. The ideal candidate will be responsible for handling front office reception and administration duties including greeting guests, answering phones, handling company inquiries, and managing the overall front office operations. Key Responsibilities: Manage reception duties, greet and assist clients, visitors, and employees. Answer, screen, and forward incoming calls in a courteous manner. Maintain visitor logs and inform concerned departments of guest arrivals. Schedule appointments and maintain calendars for staff. Receive and distribute daily mail/couriers; manage outgoing mail dispatch. Coordinate with security and housekeeping teams for smooth operations. Ensure the reception area is clean, organized, and presentable. Maintain office supplies and liaise with vendors for repairs/maintenance. Assist in event coordination, meeting room setups, and refreshments. Maintain accurate records and update employee/vendor directories. Desired Candidate Profile: Proven work experience as a Front Office Executive, Receptionist, or similar role. Excellent verbal and written communication skills. Proficiency in MS Office and telephone systems. Professional attitude and appearance. Multitasking and time-management skills with the ability to prioritize tasks. Minimum qualification: Graduation (preferably in Hospitality/Administration). Education: UG: Any Graduate (Preferred: BHM / BBA / BA in English or Hospitality)