231 Call Handling Jobs - Page 4

Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Role Overview: We are looking for enthusiastic Telecallers for our Domestic BPO Voice Process. The role involves handling inbound and outbound calls, explaining products/services, resolving customer queries, and ensuring excellent customer experience. Both freshers and experienced candidates are welcome to apply. Responsibilities: Handle outbound and inbound customer calls professionally. Explain product and service details clearly over the phone. Maintain call records and update customer details in the system. Follo...

Process:- Customer Service - Bank of india (inbound Process) Job Responsibilities: Fresher/ experience both can apply Graduates or Graduation perusing freshers Salary-13k To 18k + incentives Shift timing:- 9:30am-6:30pm Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing

Job Title: International Voice Process Executive Job Location: [Mumbai] Job Type: Full-Time | Rotational Shifts | Night Shifts Salary: Up to ?40,000 (In-Hand) Qualifications Required: HSC (12th Pass) / Graduate Both can apply Good command over spoken English Willingness to work in night shifts and rotational week-offs Job Description: We are hiring International Voice Process Executives to handle customer interactions for international clients via voice calls. This role involves providing support, resolving queries, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Handle inbound and outbound international customer calls Provide accurate informatio...

Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sadaf on 6362015960 or 9964080000 Job description Role & Responsibilities: Respond to customer inquiries via calls promptly and professionally Resolve customer issues and queries efficiently, ensuring customer satisfaction Be flexible working in rotational night shifts Preferred Candidate Profile Excellent verbal and written communication skills Proven experience in international customer support preferred Ability to handle customer complaints with empathy and professionalism Strong problem-solving skills and attention to detail Perks & Benefits: Two-way cab facility for all employees S...

As the Office Administrator, your main responsibilities will include managing front office operations, ensuring sufficient stock availability, and providing administrative support to various teams. You will be in charge of monitoring HK/Security attendance, coordinating with external vendors for specialized cleaning services and repairs, and maintaining the cleanliness and proper maintenance of the office premises and common areas. Additionally, you will be responsible for arranging office events, maintaining petty cashbooks, handling various AMCs, managing incoming calls, and overseeing couriers distribution. You will also be tasked with printing and records of I cards, Visiting cards, and ...

As a Corporate Product Trainer at SingleDebt, India's leading Debt Management company, you will play a key role in shaping individuals and processes to drive business excellence. You will have the opportunity to lead training initiatives across various teams including Sales, Lead Verification, Customer Care, and Paralegals. Your responsibilities will not only involve product training but also focus on soft skills coaching to enhance individual growth and overall performance. Your main tasks will include delivering onboarding and refresher training sessions, educating teams on DMP, debt settlement, recovery processes, and legal basics, as well as coaching on soft skills such as empathy, asser...

You will be responsible for providing customer service through calls and chats. Handling customer queries and ensuring client management will be your primary tasks. Meeting customer expectations and fulfilling other assigned duties are crucial aspects of the role. You should possess the ability to respond to servicing questions promptly and effectively resolve queries. Maintaining a polite and high-quality communication standard during all calls throughout the day is essential. The shift timings for this position are rotational, with morning shift from 6:00 am to 2:30 pm, afternoon shift from 1:00 pm to 9:30 pm, and night shift from 9:30 pm to 6:00 am. This is a full-time job opportunity sui...

As a Front Office Administrator, you will be responsible for managing front office operations, including office consumable inventory and ensuring sufficient stock availability on site. You will provide administrative support to various teams by assisting with data entry, document preparation, and other tasks as needed. Monitoring the attendance of HK/Security personnel and ensuring accurate billing is also part of your duties. You will be in charge of maintaining the cleanliness and proper maintenance of the office premises, common areas, and other designated areas. This includes coordinating with external vendors or contractors for specialized cleaning services, repairs, or maintenance as r...

We are seeking a Customer Support & Operation Professional to coordinate with clients and team members, solve queries, and handle inbound and outbound calls. You will be responsible for updating clients on shoot details, selling shoot packages, and tele-calling. This role requires a positive, hardworking, and punctual individual with good communication skills and knowledge of MS Office . Roles & Responsibilities: Client & Team Coordination : Coordinate with clients and team members to solve queries and issues over application calls. Update clients on shoots and other details, and communicate with them and the team via email to resolve issues. Call Handling & Sales : Handle inbound and outbou...

We are seeking a Client Partner specializing in Medical Coding Denial who will also serve as a Voice and Accent Coach . This role is perfect for a professional with excellent communication and people skills, who is passionate about training and improving performance. The ideal candidate will facilitate training for new hires, audit calls, and provide coaching to enhance the team's communication skills. Key Responsibilities Facilitate new hire training on English grammar fundamentals, voice, and accent. Prepare recurring training reports for the respective training manager. Assist the recruitment team in screening candidates for voice and accent proficiency. Audit frontline agents calls , rec...

The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. You will serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and courteous attitude. Your key responsibilities will include handling incoming calls from customers/patients and resolving their queries effectively. Additionally, you will make outbound calls to follow up on appointments, feedback, or service reminders, and schedule, reschedule, or cancel appointments as requested. It will be important to maintain and update...

As a customer service representative, your primary responsibility will be to escalate complaints to the appropriate internal teams and handle issues that fall outside your immediate area of responsibility. Building long-lasting and trusting connections with clients is key, achieved through professional and empathetic communication. Utilizing the appropriate methods and tools, you will provide accurate, comprehensive, and thorough information to clients. Meeting call handling quotas and individual as well as team sales targets is crucial to success in this role. Additionally, you will be required to gather and analyze client data to identify potential products or services to recommend to mana...

Designation : GRE Qualification : Graduate/Diploma in Hospitality Background Location : Hyderabad Gender : Only Female Vacant : 1 Roles : Looking for a Smart, presentable female candidates Able to handle reception and broadline calls. Experience required: minimum 2 to 3 years. Fluency required in English Communication. Receive and answer all incoming calls/mails/papers reporting complaints or work requests. Always maintain professional appearance. Maintain the confidentiality and security of all data and information relating to the facility. Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through ...

Responsibilities: Managing day-to-day administrative tasks and office operations Handling incoming and outgoing correspondence (emails, phone calls, couriers) Maintaining and organizing office files, documents, and records Coordinating with vendors, clients, Required Candidate profile Supporting therapists by providing necessary resources on time Assisting in the selection and recruitment of employees

Description We are seeking a dedicated and enthusiastic candidate for the position of International Voice Process. This role involves communicating with customers from various countries, providing them with support and resolving their queries through effective communication. Responsibilities Handle inbound and outbound calls for international customers. Provide excellent customer service and support to clients. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve performance targets and goals. Follow up with customers to ensure satisfaction and resolution of issues. Skills and Qua...

Scorelabs is hiring for the banking process. Candidate should be good in English + Tamil, Kannada, and Hindi Qualification : Graduates /Undergraduates can apply Grab this opportunity to work with for Banking process and E-commerce Required Candidate profile Freshers and Experience are eligible 6 days working

Key Responsibilities: Answer inbound calls or make outbound calls to customers Resolve queries or complaints in a polite and professional manner Maintain call logs and follow call handling procedures Provide accurate information about products/services Achieve daily call targets and maintain customer satisfaction Requirements: Good communication skills in Hindi / Tamil / Telugu / Kannada / Malayalam + basic English Basic computer knowledge Positive attitude and customer-focused approach Undergraduates & Graduates are eligible Willing to work in rotational shifts

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resoluti...

Key Responsibilities : Handle inbound and outbound calls related to banking products and services such as savings accounts, loans, credit cards, etc. Provide accurate and timely information about banking services, policies, and procedures. Resolve customer queries regarding account balances, transactions, fees, and other banking-related inquiries. Assist customers in account management, including applying for services, updating details, or resolving discrepancies. Ensure compliance with banking regulations and privacy policies while handling customer data. Handle and resolve customer complaints or escalations in a professional manner. Cross-sell banking products and services where appropriat...

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resoluti...

You are a professional and well-organized Admin Receptionist responsible for overseeing front desk operations, managing manual attendance sign-ins, and coordinating travel arrangements. Your excellent communication skills, presentable appearance, and ability to multitask efficiently in a fast-paced environment are essential for this role. Your key responsibilities include greeting and assisting visitors, clients, and employees at the front desk in a polite and professional manner. You will maintain manual attendance records, coordinate with HR/Admin teams for daily attendance data, manage visitor logbooks, and handle all incoming calls. Additionally, you will schedule and manage meeting room...

You will be joining a dynamic team at TSL Consulting Pvt Ltd as an Outbound Sales Quality Analyst and Training Specialist. Your primary responsibility will involve overseeing the quality of outbound calls made by the sales team, as well as providing comprehensive training on call handling, IT solutions, and consultative selling techniques. Your key responsibilities will include conducting regular quality assessments on outbound calls to ensure compliance with company standards. You will be tasked with developing quality evaluation criteria and metrics to improve the effectiveness of outbound calls. Additionally, you will provide feedback and coaching to sales team members based on quality as...

Description We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues to ensure a positive customer experience. This role is suitable for individuals with 1-5 years of experience in customer service. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints effectively while ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Provide product and service information to customers a...

As a Call Centre Executive Team member, you will play a crucial role in our customer service operations. Your main task will involve managing both inbound and outbound calls with a focus on delivering outstanding assistance and support to our customers. Working alongside a team of committed professionals, your aim will be to uphold high service standards and ensure customer satisfaction. If you are looking to be part of a dynamic team that values customer service excellence, this role is ideal for you.,

The ideal candidate for the Telecaller position at Keekoo Hospitality in Nashik will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role plays a crucial part in ensuring a seamless and delightful guest experience starting from the inquiry stage. You will be expected to proactively follow up on leads, meet conversion targets, and keep accurate records of all interactions and lead progress. Additionally, you will need to provide prompt and satisfactory responses to guest inquiries, maintain a deep understanding of Keekoo properties, and build trust with ...