123 Call Handling Jobs - Page 4

Seeking a dynamic Telecaller & Online Marketing Executive to handle inbound/outbound calls, promote services, manage social media, and generate leads. Strong communication, basic tech skills, and a flair for persuasion required.

As a key member of the Spinny team, you'll be responsible for reaching out to and supporting customers throughout their car buying journey . Your critical role in customer engagement means you'll need to deeply understand their requirements to recommend products that perfectly match their needs. We're seeking a hardworking and enterprising individual with excellent analytical and communication skills . The ideal candidate will approach problems with an ingenious, scientific mindset , driven by a strong outcome-oriented point of view . Demonstrated experience in customer service is essential. Key Responsibilities Build a relationship with the customer over the call , serving as Spinny's first point of contact. Engage in active listening with callers, offering product or service recommendations to enhance their car buying journey. Utilize software, databases, scripts, and tools effectively and appropriately. Understand and strive to exceed call center metrics while consistently delivering excellent customer service. Schedule customer visits to retail hubs for further assistance from the hub teams. Requirements Fluent verbal communication skills . Proficiency in English and a regional language . Demonstrated experience in customer service .

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs. Maintain records of all interactions with customers Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 1-4 years of experience in BPO/call center environment with excellent call handling skills. Excellent English language proficiency for effective customer interaction over phone/email/chat platforms. Ability to work in a fast-paced environment with multiple priorities simultaneously while maintaining accuracy and attention to detail. Work from office - 6 days

Hiring for Customer Service Executive BPO Voice Process! Location: All Over Mumba i | Full-Time | Rotational Shifts Are you a great communicator with a passion for helping people We're looking for enthusiastic individuals to join our Customer Service Team in a leading BPO company! What You'll Do: Handle inbound/outbound customer calls with professionalism Resolve customer queries with empathy and accuracy Maintain quality service standards and customer satisfaction Document call information and update records What We're Looking For: Excellent verbal communication skills in English (and/or regional language) Minimum 12th pass / Graduate in any stream Fresher or experienced all are welcome! Willingness to work in rotational shifts What You'll Get: Attractive salary + performance-based incentives 5-day work week with 2 rotational offs Paid training and career growth opportunities Friendly work environment and supportive team Ready to Launch Your Career in Customer Service Send your resume to [HIDDEN TEXT] Contact: 8652863281 HR Rohit Gupta

Description We are seeking experienced Customer Support Professionals with a BPO background to join our dynamic team in India. The ideal candidates will have a proven track record of providing outstanding customer service and will be equipped to handle a variety of customer inquiries effectively. Responsibilities Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Document all customer interactions and maintain accurate records. Collaborate with team members to improve customer experience and service processes. Follow up with customers to ensure their issues are resolved and satisfaction is achieved. Skills and Qualifications 1-7 years of experience in a customer support role, preferably in a BPO environment. Strong verbal and written communication skills in English and Hindi. Proficient in using customer service software and CRM systems. Ability to handle challenging customer interactions with patience and professionalism. Strong problem-solving skills and attention to detail. Familiarity with common customer service metrics and KPIs. For Further Details, Reach Tejaswini N 9381454093

Seeking a professional Receptionist with minimum 1 year of experience to manage the front desk. The ideal candidate should have excellent communication & organizational skills to ensure smooth operations and maintain a positive office environment.

Description We are seeking candidates for the position of International BPOs Voice Processes in India. The ideal candidates will be responsible for providing exceptional voice support to our international clients, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities Handle inbound and outbound calls for international clients. Provide excellent customer service and support to clients via voice processes. Resolve customer queries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Achieve individual and team targets for customer satisfaction and call handling. Collaborate with team members to improve processes and service delivery. Skills and Qualifications Excellent verbal communication skills in English and/or other languages as required. Strong problem-solving skills and the ability to think on your feet. Familiarity with BPO processes and customer service standards. Basic computer skills and proficiency in using MS Office and CRM software. Ability to work in a fast-paced environment and handle multiple tasks effectively. Strong interpersonal skills and a customer-focused attitude.

Description We are seeking an experienced International Voice Process Associate to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer support to international clients, ensuring their needs are met and issues are resolved efficiently. Responsibilities Manage inbound and outbound calls for international clients Assist customers with inquiries and provide appropriate solutions Maintain a high level of customer service and satisfaction Document all customer interactions in the CRM system Collaborate with team members to improve processes and service delivery Achieve performance targets and KPIs set by the management Skills and Qualifications 0-2 years of experience in an international voice process or similar role Excellent verbal and written communication skills in English Strong problem-solving abilities and customer-oriented mindset Ability to work in a fast-paced environment and handle multiple tasks Familiarity with CRM software and call center technology Basic computer skills and proficiency in MS Office Flexibility to work in shifts, including nights and weekends

Description We are looking for a dedicated and enthusiastic Customer Service Executive with 1-5 years of experience in an international voice process to join our dynamic team. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, and the ability to resolve issues effectively. You will be responsible for providing outstanding support to our global clientele and ensuring customer satisfaction at all times. Responsibilities Handle incoming customer calls and provide assistance regarding product inquiries, complaints, and technical support. Resolve customer issues and queries effectively and efficiently. Maintain a high level of professionalism and customer service during each interaction. Document customer interactions in the CRM system accurately and promptly. Work collaboratively with team members and other departments to enhance customer satisfaction. Participate in training sessions and meetings to improve skills and knowledge. Skills and Qualifications 1-5 years of experience in a customer service role, preferably in an international voice process. Proficient in English with excellent verbal and written communication skills; knowledge of additional languages is a plus. Strong problem-solving skills and the ability to think critically under pressure. Familiarity with CRM systems and practices. Ability to handle high call volumes and manage multiple tasks simultaneously. Excellent interpersonal skills and a positive attitude towards customer interaction. Basic understanding of computer systems and applications.

Resolve customer inquiries via Call Provide accurate and up-to-date information about products & services Resolving client issues & ensuring their satisfaction 5 days working Graduates only Required Candidate profile Immediate joiners Graduate || Postgraduate Freshers can apply Must be flexible with night shifts (graveyard shift) Excellent verbal/written Communication

Key Responsibilities: Handle inbound and outbound customer interactions via chat and voice calls Resolve customer issues related to orders, payments, refunds, and account management Provide timely and accurate information following Amazon's policies and guidelines Document customer interactions and maintain updated records Collaborate with internal teams to escalate and resolve complex cases Meet individual and team performance targets Candidate Profile: Excellent command of spoken and written English Graduate or undergraduate degree holders Prior experience in international chat and voice processes preferred but freshers can apply Comfortable working in rotational shifts including night shifts Strong multitasking, problem-solving, and customer handling skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls, emails, and chats Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Follow company policies and quality standards Collaborate with team members to meet service goals Adapt to rotational shift schedules including night shifts Candidate Profile: Good command of spoken and written English Graduate or undergraduate degree holders Prior BPO experience preferred but freshers can apply Strong multitasking and problem-solving skills Ability to work under pressure and meet targets Immediate joiners preferred

Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotational shifts including night shifts Immediate joiners preferred

Key Responsibilities: Manage inbound and outbound customer calls, emails, and chats Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions and transactions Follow company policies and quality standards Collaborate with team members to achieve departmental goals Adapt to rotational shift schedules including night shifts Candidate Profile: Good command over spoken and written English Graduate or undergraduate degree holders Prior experience in BPO preferred but freshers can apply Strong multitasking and problem-solving skills Ability to work under pressure and meet targets Immediate joiners preferred

Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound customer calls and emails Resolve customer queries related to products, services, and accounts Maintain accurate records of customer interactions in CRM systems Adhere to company policies, quality standards, and performance targets Collaborate with team members to achieve service goals Adapt to rotational shifts including night duties Candidate Profile: Open to freshers and experienced candidates Good command over spoken and written English Graduate or undergraduate eligible Strong multitasking and problem-solving skills Willing to work in shifts and flexible timings Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls related to Norton or Novell products Assist customers with product activation, troubleshooting, and general inquiries Document customer interactions accurately in CRM systems Guide users through technical processes and provide step-by-step resolutions Escalate unresolved issues to higher-level technical teams when necessary Maintain a professional and courteous tone at all times Candidate Profile: Graduate/Undergraduate with technical aptitude Experience in technical or customer support preferred Strong problem-solving skills and ability to learn quickly Familiarity with Norton/Novell products is an advantage Immediate joiners preferred

Key Responsibilities: Handle inbound/outbound calls and respond to customer queries via chat/email Ensure timely and effective resolution of customer issues Maintain accurate logs of all customer interactions Meet service quality and performance benchmarks Collaborate with team members to improve customer satisfaction Follow company protocols and data protection guidelines Candidate Profile: Proficient in handling both voice and non-voice processes Strong multitasking and customer-handling skills Graduate/Undergraduate candidates can apply Freshers and experienced candidates are welcome Immediate joiners preferred

Customer Service ExecutiveWe are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and quality standards Candidate Profile: Comfortable working in a fast-paced, target-driven environment Ability to handle both inbound and outbound calls efficiently Good problem-solving and multitasking skills Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

We are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and quality standards Candidate Profile: Comfortable working in a fast-paced, target-driven environment Ability to handle both inbound and outbound calls efficiently Good problem-solving and multitasking skills Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

We are hiring Customer Care Executives for our domestic customer service team. The role focuses on handling customer queries, providing solutions, and ensuring excellent service to enhance customer satisfaction. Key Responsibilities: Handle inbound calls and customer inquiries from domestic clients Resolve customer issues and provide timely assistance Maintain accurate records of customer interactions Follow company policies and procedures to deliver consistent service Collaborate with internal teams to resolve complex queries Achieve individual and team performance targets Candidate Profile: Good command of local languages and English Comfortable working in rotational shifts Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have Excellent communication skills (Verbal & written) Comfortable in rotational shifts Graduate/UG all can apply Fresher & exp both can apply

Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have Excellent communication skills (Verbal & written) Comfortable in rotational shifts Graduate/UG all can apply Fresher & exp both can apply Earn a good amount of INCENTIVE

We are looking for motivated Voice/Chat BPO professionals to join our customer service team. The ideal candidate will manage customer interactions via voice calls and chat platforms, providing timely and effective solutions. This role requires excellent multitasking skills and the ability to maintain professionalism while handling diverse customer needs. Key Responsibilities: Handle inbound and outbound voice calls professionally Provide support and assistance to customers via chat Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Collaborate with team members to meet service targets Follow company policies and communication guidelines Desired Candidate Profile: Prior experience in voice or chat process in a BPO environment preferred Strong customer service orientation Ability to multitask and handle pressure Good typing speed and computer skills Willingness to work in shifts, including rotational shifts Freshers with relevant skills can also apply

Handle inbound and outbound voice calls to assist customers with their inquiries. Provide accurate information regarding products and services to customers. Resolve customer complaints effectively and efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer service processes and outcomes. Handling inbound calls & providing them with exceptional customer service Maintaining accurate records of customer interactions Resolving customer complaints in a professional manner Strong problem-solving skills Skills and Qualifications Excellent verbal communication skills in English and regional languages. Strong listening skills with the ability to empathize with customers. Basic understanding of computer systems and proficiency in using call center software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving skills and a customer-oriented mindset.