123 Call Handling Jobs - Page 3

Outdoor marketing and sales. Event co-ordination. Proactively inspects sales activity. Has to manage sales team. Can keep track on the quality and quantity of sales efforts. Leads Generation. Software management. Initiate and coordinate action plans to penetrate new sales market. Possess frequent communication, collaboration, and the effective allocation of marketing investment. Builds peer support and strong internal-club relationships with other key management personnel.

Outdoor marketing and sales. Event co-ordination. Proactively inspects sales activity. Has to manage sales team. Can keep track on the quality and quantity of sales efforts. Leads Generation. Software management. Initiate and coordinate action plans to penetrate new sales market. Possess frequent communication, collaboration, and the effective allocation of marketing investment. Builds peer support and strong internal-club relationships with other key management personnel.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

CEC - Service Assurance Officer DepartmentCustomer Experience CenterLocationThaneReporting RelationshipCEC Team Leader Service AssurancePosition GradeAssistant Manager/Deputy Manager Job Role To respond to customer complaints/issues received on calls/emails and provide effective resolution To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Seek advice and escalate the issue to relevant teams Co-ordinate and follow up with support teams for resolution of customer complaints To ensure that customers do not have to approach senior management for resolution of issues Maintain TAT of commitments given to customer Escalate the issue to higher ups whenever required Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current processes and future process improvements to better customer experience Suggest process improvements Graduate Minimum 1-2 experience in customer service Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

CEC Officer - Inbound - Retail Liabilities DepartmentCustomer Experience CenterLocationThane/Noida/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shift Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages.

Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

CEC Officer - Inbound Credit Cards DepartmentCustomer Experience CenterLocationThane/Noida/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives

Handling calls and managing all the activities in healthcare especially eye care business promotion. Update surgical package and other facilities to the patients should have pleasant personality with good communication skill As per industry

Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department. Responsible for greeting the visitors at the office. Registering their names and contact details. Maintenance of important documents, files and records in an organized manner. A front office executive is responsible for providing assistance to the heads in the administration department. A front office executive is responsible for attending to a visitor or customer present physically at office. Responsible for providing information about the services and products of the organization. Screening phone calls customer inquiries and transfer calls to intended parties Visitor management - Managing the visitors timeline and scheduling them Manage the reception area, ensuring it is tidy and presentable welcome guests/visitors clients with a warm and professional demeanor.

International voice process - B2C Required - minimum 18months exp in int process CTC - Upto 5LPA Location - Noida WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)