231 Call Handling Jobs - Page 3

You will be joining our team in a collections role where your primary focus will be on managing customer accounts with professionalism and efficiency. Your responsibilities will include engaging with customers to address and resolve account delinquencies, handling complex customer issues, and recommending appropriate solutions to ensure timely resolution. A key aspect of this role is upholding a high standard of respect and empathy when interacting with customers, documenting all collection actions accurately, and maintaining compliance with company guidelines and regulatory requirements. Your communication skills will be essential as you will be expected to provide exceptional customer serv...

Key Responsibilities: Handle inbound and outbound calls with international clients (Canada process). Address customer inquiries, complaints, and service requests professionally. Provide accurate information about products, services, and policies. Identify customer needs and offer effective solutions. Escalate unresolved issues to the appropriate departments when necessary. Maintain a calm, empathetic, and professional tone during interactions. Meet/exceed KPIs such as call handling time, first-call resolution, and CSAT. Participate in training and feedback sessions for continuous improvement. Ensure service quality and professionalism at all times. Required Skills & Qualifications: Education...

Hiring for Technical Customer Support (BPO Process) We are hiring enthusiastic and customer-focused professionals to join the Sky Q Tech International Voice / Chat Support team . This role is ideal for individuals who enjoy problem-solving, assisting customers, and building a rewarding career in the BPO sector. Position Details Process : Sky Q Tech International Voice & Chat Support Job Location : Malad / Thane / Andheri (Mumbai) Compensation : salary up to 30k (in-hand) + attractive performance incentives Eligibility Criteria Education : HSC pass or Graduate (any stream) Experience : Open to both Freshers and Experienced candidates Skills Required : Excellent communication skills in English...

Description We are looking for a skilled Voice Process - Tech to join our team. The ideal candidate will have experience in handling technical support calls and will be responsible for providing excellent customer service while resolving technical issues. Location: Gachibowli, Hyderabad. Job Mode: Work from Office Experience : Min 1 yr exp in any ??? 5 Days Working Rotational Shifts 2-Way Cab Facility (within 25 km from Gachibowli) ??? ???: 4.5 LPA (Up to 30% hike on last CTC) Immediate Joiners Preferred

Description We are seeking an International BPO Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer support to clients across various international markets. This role requires effective communication skills and a proactive attitude to resolve customer inquiries efficiently. Responsibilities Handle customer inquiries via phone, email, and chat. Resolve customer issues and provide accurate information about products and services. Maintain customer satisfaction by providing timely and effective solutions. Document all customer interactions and ensure follow-up as necessary. Collaborate with team members and other departments to...

The Front Desk Executive plays a crucial role as the initial point of contact for visitors and clients, ensuring a warm and professional environment. Your responsibilities will encompass various administrative tasks, call management, and support for daily office operations. In terms of visitor management, you will be responsible for warmly welcoming visitors, ensuring their comfort, maintaining a visitor log, issuing visitor passes when necessary, and guiding them to the appropriate person or department. Handling incoming and outgoing calls will be a key aspect of your role. This includes managing calls in a professional manner, screening and redirecting calls as needed, providing informatio...

As a Customer Service Executive (Receptionist), you will be responsible for providing exceptional service to all visitors and patients. Your role will involve handling calls efficiently and effectively. The ideal candidate should possess good communication skills and the ability to handle various situations with professionalism. This position requires a minimum qualification of 12th Pass. Candidates with at least 6 months of experience in a similar role in a hospital or diagnostics center are preferred, although freshers with relevant skills are also welcome to apply. The job is full-time and permanent, with the possibility of working night shifts and rotational shifts. The work location is ...

We are looking for a professional, presentable, and tech-savvy Receptionist (Female) to serve as the face of the organization at our Pune office. The ideal candidate will have excellent communication skills, a pleasant demeanor, and a strong sense of responsibility in managing front office duties. Candidates with an IT background and prior experience in a corporate setup will be given preference. Key Responsibilities: Welcome and assist all visitors, clients, and staff in a courteous and professional manner. Answer and direct incoming calls, take messages, and respond to general inquiries. Manage reception area to ensure a neat, organized, and professional appearance at all times. Maintain v...

Description We are seeking a dedicated and motivated individual for the position of International Voice Process. This role involves handling calls from international customers, addressing their queries, and providing top-notch service. The ideal candidate will have a passion for customer service and the ability to communicate effectively with diverse customers. Responsibilities Handle international customer calls and provide exceptional service Resolve customer queries and issues efficiently Maintain a high level of professionalism and empathy during interactions Document call information and customer feedback accurately Collaborate with team members to improve service delivery Participate i...

Front Desk & Call Handling Manage incoming calls, direct them appropriately, and provide information as required. Visitor & Guest Management Handle guest reception, visitor logs, and ensure a welcoming front office environment. Pantry & Courier Operations Oversee pantry stock and services, and manage incoming and outgoing couriers efficiently. Daily Administrative Tasks Perform routine admin tasks including filing, document handling, and scheduling. HR & Admin Support Assist HR and administrative teams with coordination, record-keeping, and office management tasks. Office Supplies Management Track and manage inventory of office supplies and ensure timely replenishment. Housekeeping & Securit...

Responsibilities: Medicine Dispensing: Accurately dispense prescribed ophthalmic medications to patients. Ensure proper labeling and packaging of medications. Verify prescriptions and patient information for accuracy. Patient Education: Explain medication usage, dosage, and potential side effects to patients in a clear and understandable manner. Provide instructions on proper administration of eye drops, ointments, and other ophthalmic medications. Answer patient questions and address concerns regarding their medications. Inventory Management: Maintain accurate inventory of ophthalmic medications and supplies. Monitor stock levels and reorder medications as needed. Ensure proper storage and ...

Received call and answer the query of the patient Answer incoming customer calls professionally and courteously. Understand and resolve customer queries regarding products, orders, payments, delivery, returns, and policies. Log call details and customer information accurately in the CRM or call management system. Provide timely and accurate information about promotions, stock availability, and order status. Escalate complex issues to supervisors or relevant departments as needed. Follow company guidelines to handle complaints, refunds, and cancellations effectively. Achieve daily/weekly targets related to call handling time, customer satisfaction, and issue resolution. Maintain up-to-date kn...

We are seeking a professional and friendly Receptionist to be the first point of contact for our organization. The ideal candidate will handle front desk operations, greet visitors, manage calls, and provide administrative support to ensure smooth day-to-day operations. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner. Answer, screen, and forward incoming phone calls. Handle incoming and outgoing mail. Maintain visitor logs and issue visitor passes. Schedule and coordinate appointments and meetings. Provide basic administrative and clerical support to staff (e.g., data entry, filing, photocopying, scanning). Assist with office supplies and inventory man...

As a Specialist-Quality CC, you will be responsible for monitoring all customer contact points including Web, voice, e-mail, and white mail in an objective manner. Your role will involve reporting any behavior that does not align with the quality standards established by the company and account management. You will design and implement reports to identify patterns and trends related to quality issues, providing quantifiable data to support quality judgments. Working closely with operations, you will serve as both an auditor and regulator of quality issues, conducting calibration sessions with clients and operations. Additionally, you will collaborate with Training and Operations teams to gen...

Seeking a professional Receptionist with minimum 1 year of experience to manage the front desk. The ideal candidate should have excellent communication & organizational skills to ensure smooth operations and maintain a positive office environment.

International BPO Hiring Voice Support BPO Jobs | UK/US Shifts | Freshers & Grads – Apply Now! 3.5L–6.75LPA Immediate Joiners Jobs @ BTM, Whitefield,bomannahalli,Bellandur,btm, E-city,Manyata tech park shilpa @9513335268-izeerec13@gmail.com Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

Dear Candidate, We are excited to announce an urgent opening for the role of VIP Product Counsellor (Domestic Tele-sales) with excellent growth opportunities. If you are passionate about sales and customer engagement, this is the right role for you! Job Details Role: VIP Product Counsellor Domestic Tele-sales Experience Required: 6+ months in Tele-sales / Collections Languages Preferred: Any Regional Language + Basic English (Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam) Shift Timing: 10 AM 7 PM | 1 Rotational Week Off Compensation 25K-30K In-Hand + Unlimited Incentives Linguistic Role: Up to 35K In-Hand On-Payroll | Same Day Selection Process | Spot Offers Why Join Us Attra...

We are looking for a Front Desk Receptionist to manage front office operations and provide exceptional guest service. The ideal candidate should have excellent communication skills, a professional appearance, and hands-on experience in handling reception, calls, and basic administrative tasks. Key Responsibilities: Manage front desk operations including visitor management and guest handling. Operate EPABX/telephone systems to route calls efficiently. Handle incoming and outgoing calls , emails, and messages in a professional manner. Perform basic computer operations (MS Office, email, data entry, record keeping). Greet, welcome, and assist visitors, ensuring a pleasant experience. Maintain v...

Looking for receiotionist attending Students/Customers in Libarary taking calls .Doing Data Entry of incoming students and Customers Customers ,Maintaining Book Database.Here's a job description for a Receptionist focused on a library setting, incorporating all the tasks you mentioned: Receptionist - Library & Customer Service Job Summary: We are looking for a friendly, organized, and detail-oriented Receptionist to be the first point of contact for our library. You will play a crucial role in creating a welcoming atmosphere for students and customers, managing inquiries, handling data entry, and assisting with the smooth operation of the library's daily activities. Key Responsibilities: Fro...

Handle customer queries effectively via call/chat/email Ensure timely resolution and maintain customer satisfaction Maintain call logs and reports as per process requirement Follow standard operating procedures and guidelines Handle inbound and outbound customer interactions Provide accurate information and resolve queries Document customer interactions in the system Maintain service quality and meet defined KPIs Must be proficient in English & Hindi (Read, Write, Speak) Key Requirements: Good communication and interpersonal skills Comfortable with rotational shifts, if required Strong verbal and written communication skills Ability to multitask and manage time effectively Comfortable with r...

Responsibilities: Handling the entire front office operations, including call management. Motivating all staff to enhance working ability. Coordinating with other departments to ensure smooth operations. Receiving, directing, and relaying telephone messages promptly. Picking up and delivering mail efficiently. Maintaining an adequate inventory of office supplies. Responding to public inquiries professionally. Developing and maintaining a current and accurate filing system. Providing administrative support to staff members. Performing other related duties as required. Evaluating and managing the floor to ensure smooth workflow. Handling conferences and meetings effectively. Coordinating with ...

Description We are seeking a Domestic BPO Executive to join our dynamic team in India. This role is ideal for candidates with 0-3 years of experience who are passionate about customer service and eager to contribute to our company's success. Responsibilities Handle inbound and outbound calls for customer support and service inquiries Provide accurate information and solutions to customer queries Maintain a high level of professionalism and customer service Document customer interactions and feedback in the system Collaborate with team members to improve customer experience Achieve individual and team performance metrics and targets Skills and Qualifications Excellent communication skills in ...

Handle inbound and outbound calls, chats, and emails from international customer. Provide L1 support for IT-related issues Accurately log, escalate, and resolve tickets using ServiceNow or similar ticketing tools Call / WhatsApp: 76208 01051

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Mi...

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Stephen on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider...