354 Call Handling Jobs - Page 3

Minimum 12 months outbound call handling experience and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Should have good analytical skills. Required Candidate profile Languages should know: Position 1: English, Hindi and Marathi. Identify root causes by regular RCA with the TLs.

Responsible for handling customer inquiries, resolving issues promptly, and ensuring customer satisfaction through effective communication. Provides product/service information, maintains records, and supports overall customer experience improvement.

Responsibilities Provide customer support via phone calls, emails, or chat to resolve queries and concerns effectively. Handle inbound calls and ensure timely and accurate resolution of customer issues. Escalate complex or unresolved issues to the appropriate internal teams. Maintain accurate records of customer interactions using CRM tools. Collaborate with technical or product teams to ensure swift issue resolution and improve customer satisfaction. Meet and exceed performance metrics including call handling time , resolution rates , and quality standards .

Responsibilities: Handle inbound and outbound customer calls for a leading banking process . Communicate clearly and effectively in English along with Tamil or Malayalam . Resolve customer queries and ensure high customer satisfaction. Follow communication scripts and meet process quality standards. Maintain accurate records of conversations with customers.

Key Responsibilities Handle inbound and outbound customer calls in Telugu, Kannada, Tamil, Hindi, or Malayalam along with good English communication . Resolve customer queries efficiently and professionally. Ensure excellent customer service and satisfaction in all interactions. Follow call scripts and standard operating procedures. Maintain call records and escalate complex issues as needed.

As a Courier and Office Admin Assistant, your role involves sending and collecting couriers from courier vendors, as well as distributing them to the appropriate employees. You will be responsible for tracking inventory of the pantry and washroom, managing the reception register, and ensuring the security of the reception area. Your key responsibilities include: - Collecting and submitting bills of stationary, pantry material, Housekeeping, courier, and other admin-related bills to the Admin Manager - Traveling across the city when required for sample collection or other work - Visiting banks for document collection/submission or cheque dropping/collection - Filing and maintaining office doc...

•To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achiev...

Greetings from Sutherland!!! HR: - GOWRI - 7812895508 Mention "HR Tejas" on top of your resume as reference (If you are interested, kindly come to the office directly) We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the...

Greetings from Sutherland!!! HR: - GOWRI - 7845858783 Mention "HR GOWRI" on top of your resume as reference (If you are interested, kindly come to office directly ) We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the sh...

Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungal...

It's an outbound voice regarding sales / collection & customer support. Ability to handle calls & give prompt solutions to the customer. Escalate the customer concerns to higher department. Only immediate joiners is preferable. Required Candidate profile Experience: 0-1 year Qualification: Any Graduate. Language: English & any one regional language (Tamil, Malayalam, Telugu, Hindi). Rotational Week off Attractive Salary Contact HR SHAROAN- 9965581861. Perks and benefits PF, ESI, INCENTIVE

Hiring Tamil Voice Process Executives for Telecollection/Telesales in BPO. Handle outbound calls, recover payments or promote services in Tamil. \ Freshers welcome. 2023, 2024, 2025 with no backlog Call HR Giridharan 9150516052 Required Candidate profile Location: Chennai (thousand light/ Royapettah/ Perungudi). Education: Any Graduate., DONT APPLY B.E Shift: Day Shift | Immediate Joiners Preferred. Contact:Giridharan HR - 9150516052 Perks and benefits PF, ESI, INCENTIVE

Role & responsibilities: To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by worki...

Job Description - Sr. Sales Executive (Real Estate Sales) About the Company BookMyAssets Project Name Dholera (Gujrat) BookMyAssets endeavor to provide the best quality service for its customers to make maximum profits.A team with a good understanding of the real estate market keeps on learning new trends & innovations in the field. BookMyAssets, a Real Estate arm which deals in exclusive deals only. Partnered with a trusted name in real estate, the collaboration combines advanced technology with real estate expertise. Skills Required: Should have the experience with higher ticket size (e.g - 10Lakh - 20Lakh) 3 years of experience in rejection handling (Sales is a plus) Should be able to han...

Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Ameena 8095524000 Job description Role & Responsibilities: Respond to customer inquiries via calls promptly and professionally Resolve customer issues and queries efficiently, ensuring customer satisfaction Be flexible working in rotational night shifts Preferred Candidate Profile Excellent verbal and written communication skills Proven experience in international customer support preferred Ability to handle customer complaints with empathy and professionalism Strong problem-solving skills and attention to detail Perks & Benefits: Two-way cab facility for all employees Supportive and in...

You are applying for the position of Junior Telephone Receptionist at Spandana Hospital in Bangalore. As a Telephone Receptionist, you will play a crucial role in managing and facilitating high-quality phone communications at the hospital. Your primary responsibilities will include answering incoming calls, scheduling appointments, handling inquiries, maintaining phone records, and ensuring exceptional service to all callers. **Key Responsibilities:** - Answering all incoming calls promptly and providing accurate information and direction to callers - Coordinating and scheduling appointments for patients and healthcare staff - Managing inquiries from patients and the public, addressing conce...

As a Sales Coordinator at Ocean Polymer Technologies Pvt. Ltd. in Thrissur, your role involves crucial responsibilities to ensure smooth operations and customer satisfaction: - Prepare accurate, customized quotations based on client requirements. - Draft and compile tender documents, ensuring completeness and accuracy. - Submit tenders on time, follow up with prospective clients, and monitor the status of submitted tenders. - Collaborate with logistics and operations teams for timely deliveries and coordinate delivery schedules with clients. - Manage orders placed directly with factories, monitor production schedules, and act as a liaison between factories, suppliers, and clients for coordin...

Hiring Tamil Voice Process Executives for Telecollection/Telesales in BPO. Handle outbound calls, recover payments or promote services in Tamil. Apply now for growth in customer engagement roles. Freshers welcome. Call HR Tamilmani 8148439052 Required Candidate profile Experience: 0-2 Years Location: Chennai (thousand light/ Royapettah/ Perungudi). Education: 12th Pass / Any Graduate. Shift: Day Shift | Immediate Joiners Preferred. Contact:Tamilmani HR -8148439052. Perks and benefits PF, ESI, INCENTIVE

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Attend all incoming calls, respond professionally, and transfer calls to the appropriate departments. Greet visitors at the office, register their names and contact details accurately. Maintain important documents, files, and records in an organized manner. Provide administrative assistance to department heads as needed. Attend to visitors or customers physically present at the office and provide necessary assistance. Provide accurate information about the organization's services and products. Screen phone calls and customer inquiries, transferring them to the relevant parties. Manage visitor timelines and schedule appointments efficiently. Ensure the reception area is tidy, presentable, and...

Role Overview: As an Outbound Sales Quality Analyst and Training Specialist at TSL Consulting Pvt Ltd, you will be responsible for ensuring the highest standards of quality in outbound calls handled by the sales team, as well as providing comprehensive training on call handling, IT solutions, and consultative selling techniques. Your role will be instrumental in maintaining excellence in outbound sales efforts and equipping team members with the necessary skills to succeed. Key Responsibilities: - Conduct Quality Assessments: Regularly assess outbound calls made by the sales team to ensure adherence to company standards and best practices. - Criteria Development: Develop and implement qualit...

As a Customer Support Representative, your role includes handling customer queries via calls, emails, or chat with professionalism and empathy. You will take complete ownership of queries from initiation to resolution, ensuring proper follow-ups and documentation. It is essential to maintain detailed records of customer interactions, feedback, and issues while collaborating with internal teams to provide timely and effective solutions. Additionally, you should proactively identify customer needs and offer appropriate guidance. Your qualifications should include excellent command of English (spoken and written), strong communication and interpersonal skills. Prior experience in customer suppo...