Female Customer Support Executive/Inside Sales

As a Customer Support Representative, your role includes handling customer queries via calls, emails, or chat with professionalism and empathy. You will take complete ownership of queries from initiation to resolution, ensuring proper follow-ups and documentation. It is essential to maintain detailed records of customer interactions, feedback, and issues while collaborating with internal teams to provide timely and effective solutions. Additionally, you should proactively identify customer needs and offer appropriate guidance. Your qualifications should include excellent command of English (spoken and written), strong communication and interpersonal skills. Prior experience in customer support or call handling is preferred. You should be proactive, empathetic, and capable of handling users with professionalism. Furthermore, the ability to multitask, adapt, and remain calm under pressure is crucial for success in this role.,