231 Call Handling Jobs - Page 6

Front Office Executive Hearing Solutions is looking for a welcoming and organized Front Office Executive (FOE) to be the first point of contact at our center. If you're skilled in customer assistance, administrative tasks, and maintaining a smooth-running office, we invite you to join our team. Key Responsibilities Welcome and Assist Customers: Greet customers warmly upon arrival and assist them with their needs. Information Management: Accurately record customer details using official forms and templates. Visitor Guidance: Confirm the purpose of each visit (e.g., Test, Purchase, Service, Diagnosis, Consultation) and guide customers to the appropriate department. Call Handling: Professionall...

Front Office Executive Hearing Solutions is looking for a welcoming and organized Front Office Executive (FOE) to be the first point of contact at our center. If you're skilled in customer assistance, administrative tasks, and maintaining a smooth-running office, we invite you to join our team. Key Responsibilities Welcome and Assist Customers: Greet customers warmly upon arrival and assist them with their needs. Information Management: Accurately record customer details using official forms and templates. Visitor Guidance: Confirm the purpose of each visit (e.g., Test, Purchase, Service, Diagnosis, Consultation) and guide customers to the appropriate department. Call Handling: Professionall...

Key Responsibilities: Handle inbound calls and resolve customer inquiries in a timely and professional manner Provide accurate and complete information regarding products, services, and company policies Resolve customer complaints, issues, and inquiries with a high level of professionalism Maintain detailed records of customer interactions, feedback, and resolutions in the system Meet established customer service targets, including KPIs such as AHT (Average Handling Time), CSAT (Customer Satisfaction), and First Call Resolution (FCR) Provide guidance on product features, technical issues, and billing queries Escalate complex or unresolved issues to higher-level support teams Adhere to compan...

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call Azra now @8951992038 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Requirements: Minimum 1 year of BPO experience (international voice mandatory) Strong command over English (both verbal and written) Comfortable with rotational shifts Immediate joiners highly preferred Job Responsibilities: Handle inbound and outbound calls related to UK-based insurance queries Assist customers with policy details, renewals, claims, payments, and endorsements Verify customer information and update policy records accurately Educate customers about insurance terms, benefits, and processes Provide first-call resolution and reduce repeat call volumes Document customer interactions, transactions, and feedback properly in CRM tools Maintain confidentiality of customer data and ad...

Job Description Handle customer queries related to Google subscriptions via voice support Assist users with billing, renewals, cancellations, and account support Troubleshoot technical or payment-related issues with a customer-first approach Maintain high levels of accuracy, empathy, and professionalism during every interaction Follow standard operating procedures and ensure compliance with Google support policies Meet defined SLA, quality, and productivity benchmarks Eligibility Criteria Freshers or candidates with prior voice process experience Excellent spoken and written English communication skills Open to work in rotational shifts (including night shifts) Must clear: HR Round, Versant ...

Received call and answer the query of the patient Answer incoming customer calls professionally and courteously. Understand and resolve customer queries regarding products, orders, payments, delivery, returns, and policies. Log call details and customer information accurately in the CRM or call management system. Provide timely and accurate information about promotions, stock availability, and order status. Escalate complex issues to supervisors or relevant departments as needed. Follow company guidelines to handle complaints, refunds, and cancellations effectively. Achieve daily/weekly targets related to call handling time, customer satisfaction, and issue resolution. Maintain up-to-date kn...

Hiring Only for Candidates from Mumbai Location. Company Name - Foundever. Work Mode - Work from Office. Role: Customer Service Representative (Voice Process) Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Skill: Excellent Communication Skills in English (Verbal and Written). Shift Timing - Rotational of 24*7 (Any 9 hours rotational shift) Candidate should be comfortable working in night shits Age Eligibility: 20 years to 39 years Location - Andheri East (Chandivali) Job Summary : Ensuring customer satisfaction and fostering positive relationships with our clients. Responsible for addressing customer inquiries, resolving issues. Your strong communication skills, pro...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

We are seeking BPO Professionals to join our dynamic team in India. The ideal candidates will have 1-6 years of experience in the BPO sector, demonstrating strong communication skills and a passion for customer service. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Handle inbound and outbound calls effectively and efficiently. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Adhere to company policies and standards during customer interactions. Excellent verbal and wr...

We are seeking motivated and dynamic Voice Process Agents to join our team in India. The ideal candidates will have 1-4 years of experience in voice processes, demonstrating strong communication and customer service skills. Handle inbound and outbound calls professionally and efficiently. Provide excellent customer service and resolve customer inquiries. Maintain accurate records of customer interactions and transactions. Follow up on customer interactions as necessary to ensure satisfaction. Collaborate with team members to improve process and service quality. 1-4 years of experience in voice process or customer service roles. Excellent communication skills in English and local languages. S...

We are looking for a skilled International Voice BPO professional to join our dynamic team in India. The ideal candidate will be responsible for managing voice-based communication with our international clients, ensuring high-quality service and customer satisfaction. Handle inbound and outbound calls for international clients. Provide exceptional customer service and support to clients via voice communication. Resolve customer queries and issues in a timely and efficient manner. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to improve service delivery. Maintain knowledge of products and services to assist customers ...

We are seeking a motivated and customer-oriented Customer Service Associate to join our BPO team in India. The successful candidate will be responsible for delivering exceptional service to our clients, addressing their needs, and ensuring a positive customer experience. Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Resolve customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Document customer interactions in the CRM system accurately and efficiently. Collaborate with team members and other departments to enhance customer service and experience. Maintain a positive, empath...

Key Responsibility : Provide Top-notch Customer service to Clients Via calls. Understand Customer needs and Promote Product or service effectively. Meet and exceed targets and KPIs. handle customer inquiries, resolve issue,and provide information. maintain accurate records of interactions in our CRM system. Requirements : Graduate And under-graduate both can apply. Experience and fresher are encouraged to apply, experience in sales and customer service is a plus. Excellent problem solving abilities. proficiency is using customer service software and CRM system. Ability to work in a fast paced and target driven environment. Flexibility to work in rotating shift and off. Benefits : Competitive...

???? Job Description BPO Voice Process (Customer Support) ???? Location: Bangalore | ???? Work from Office ???? Who Can Apply: ? Freshers Great opportunity to start your career ? Experienced Professionals Grow your career with us ? Any Graduate (any stream) ? Immediate Joiners preferred ? Candidates ready to relocate to Bangalore are welcome ???? Salary Details: ???? Freshers: ?18,000 to ?28,000 CTC ???? Experienced: Up to ?40,000 CTC (Based on experience & current salary) ????? Job Role Customer Support (Voice Process): Handle incoming calls from customers Resolve customer queries effectively Provide accurate information and quality service Maintain professionalism and customer satisfaction...

Hiring for UK inbound voice process. Grads/UGs welcome. Freshers & exp with excellent comms required. Salary: 21k–23k + incentives. One-way cab. Great work culture. Call Tooba: 8951870135. Required Candidate profile Excellent communication, UK voice process, international BPO, customer service, English fluency, call handling, client support, shift flexibility, upselling, team player, problem solving.

Min. 1 yr international voice exp. required (for experienced). Excellent comm. skills a must. Salary 4–6 LPA based on profile. Call Azra NOW for 1st round: 9972296132 / 8951992038. Limited slots – Apply today! Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

Handle customer queries effectively via call/chat/email Ensure timely resolution and maintain customer satisfaction Maintain call logs and reports as per process requirement Follow standard operating procedures and guidelines Handle inbound and outbound customer interactions Provide accurate information and resolve queries Document customer interactions in the system Maintain service quality and meet defined KPIs Must be proficient in English & Hindi (Read, Write, Speak) Key Requirements: Good communication and interpersonal skills Comfortable with rotational shifts, if required Strong verbal and written communication skills Ability to multitask and manage time effectively Comfortable with r...

Looking for receiotionist attending Students/Customers in Libarary taking calls .Doing Data Entry of incoming students and Customers Customers ,Maintaining Book Database.Here's a job description for a Receptionist focused on a library setting, incorporating all the tasks you mentioned: Receptionist - Library & Customer Service Job Summary: We are looking for a friendly, organized, and detail-oriented Receptionist to be the first point of contact for our library. You will play a crucial role in creating a welcoming atmosphere for students and customers, managing inquiries, handling data entry, and assisting with the smooth operation of the library's daily activities. Key Responsibilities: Fro...

Outdoor marketing and sales. Event co-ordination. Proactively inspects sales activity. Has to manage sales team. Can keep track on the quality and quantity of sales efforts. Leads Generation. Software management. Initiate and coordinate action plans to penetrate new sales market. Possess frequent communication, collaboration, and the effective allocation of marketing investment. Builds peer support and strong internal-club relationships with other key management personnel.

Outdoor marketing and sales. Event co-ordination. Proactively inspects sales activity. Has to manage sales team. Can keep track on the quality and quantity of sales efforts. Leads Generation. Software management. Initiate and coordinate action plans to penetrate new sales market. Possess frequent communication, collaboration, and the effective allocation of marketing investment. Builds peer support and strong internal-club relationships with other key management personnel.

Outdoor marketing and sales. Event co-ordination. Proactively inspects sales activity. Has to manage sales team. Can keep track on the quality and quantity of sales efforts. Leads Generation. Software management. Initiate and coordinate action plans to penetrate new sales market. Possess frequent communication, collaboration, and the effective allocation of marketing investment. Builds peer support and strong internal-club relationships with other key management personnel.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.