Call Centre Executive - US Sales Process

1 - 6 years

4 - 6 Lacs

gurugram

Posted:1 month ago| Platform:

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Skills Required

international sales sales sales support business development international bpo inbound sales calling inside sales us sales sales process outbound sales global sales bpo sales uk sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

US sales process

Key Responsibilities

Make outbound sales calls to US-based customers and prospects.
Present, promote, and sell products/services using solid communication and persuasion skills.
Understand customer requirements and provide suitable solutions.
Meet daily/weekly/monthly sales targets and KPIs.
Maintain detailed call logs, CRM updates, and follow-up trackers.
Handle objections professionally and maintain a high level of customer satisfaction.
Collaborate with the internal team to align on sales strategies and lead conversion.
Ensure compliance with process guidelines, data security, and quality standards.

Required Skills & Qualifications

Mandatory:
Minimum 1 year of experience in US sales or US outbound calling process.
Excellent verbal communication skills with a neutral/US accent preference.
Strong negotiation, objection-handling, and closing abilities.
Comfortable working in
US time zones (night shift)
.
Ability to handle high-volume calling and maintain productivity.
Hands-on experience with CRM tools and sales dashboards.
High level of professionalism, patience, and resilience.

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