803 Business Services Jobs - Page 11

Candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be serving the customer. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. About the team Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the team: The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Experience defining requirements and using data and metrics to draw business insights 2+ years of tax, finance or a related analytical field experience Bachelors degree in Computer Science, Information Technology, or a related field Proficiency in automation using Python Excellent oral and written communication skills Experience with SQL, ETL processes, or data transformation Experience with scripting and automation tools Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions Understanding of cloud services and systems integration

Business Title: Process Trainee Global Function: Business Services Role Purpose Statement: The roles exist to build a talent pool for attrition in different functions and role responsibilities will include delivering on the roles allocated as part of the Trainee stint. Main Accountabilities: Obtain understanding on Bunge processes & Procedures Adhere to the stint plan for the period of traineeship Deliver as per the KPIs during On Job Training Acquire Business Acumen and understand interdependency within the functions. Post completion of 6 months acquire roles within the respective function with clear measurable Transition from Campus to Corporate by understanding the Ways of working Agility to learn and get absorbed in different functions Knowledge and Skills: Behavior: Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical: 100% Adherence to Stint Plans 100% Attendance in office (excluding leave) during Traineeship Quarterly Reviews for feedback Document & Self Assessment using KTI Tool Education & Experience: Master s Degree in the required stream.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Global Security Fusion Center (GSFC) Threat Detection and response team provide services by analyzing, responding to, and remediating cyber-security incidents for on-premises, cloud, and affiliated networks for Allstate and its family of companies. Incident Management Senior Consultant I is responsible for monitoring multiple security technologies and alert systems to engage in the detection and remediation of potential security events and incidents. Primary Responsibilities Monitor, analyze, and respond to security alerts/incidents, ensuring timely escalation and resolution. Investigate the nature, scope, and impact of security incidents, taking steps to contain and mitigate the threat. Follow detailed operational process and procedures to appropriately and communicate incident status and findings to relevant stakeholders, documenting all actions taken during the incident response process. Primary Skills & Criteria Good operating system knowledge on Windows/Linux/MACOS Good knowledge on information security concepts Good knowledge on networking fundamentals (TCP/IP, Network Layers, etc.) Good knowledge on Server/Active Directory Good knowledge and hands-on experience with any SIEM tool ArcSight, Qradar etc. and preferably Splunk/Sentinel Good knowledge and hands-on experience with any EDR/XDR tools like CrowdStrike, Microsoft Defender for Endpoint etc. Good knowledge and log analysis experience on Cloud solutions like AWS/Azure/GCP Strong written and verbal communication skills. Willing to work on weekends and night shifts on rotational basis. Experience & Certifications Minimum 6 years of total experience and 3-4 years of relevant experience as an information security analyst. Good to have any of the basic security certifications like GIAC Information Security Fundamentals (GISF)/GIAC Security Essentials (GSEC)/GIAC Certified Incident Handler (GCIH)/Certified Ethical Hacker/CompTIA Security+ etc.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Key Responsibilities Act as a role model for the rest of the team Provide professional assistance and resolution for escalated/supervisor calls Represent the Customer care Center on projects, initiatives or testing as needed Assist with development and dissemination of training materials Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality Provide support for questions (including help hotline) from customer service specialists Provides training to team members and guide reps on specific steps of the research process of a particular case or issue Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Customer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Job Title: Fleet Coordinator APAC Location: UniOps Bangalore Global Business Services/ Workplace Travel and Fleet Services. Global Business Services (GBS) is Unilever s core business operations engine which is responsible for ensuring business transformative solutions across its 08 services lines - Finance, Marketing, Customer Operations, Customer Development, Procurement, HR - People Experience, Legal, Workplace. Its plays a crucial role in Unilever s GAP 2030 strategy by driving mission and vision that helps - To reduce complexity, release capacity and unleash technology. Re-imagining processes end-to-end, elevating them into global hubs, and powering them with technology. To work with best-in-class global partners. Our ambition isn t limited to a numerical figure - we want to brighten the entire Unilever ecosystem. The Workplace, Travel & Fleet Services organisation, a part of GBS, delivers the Fleet, Facilities Management, Building Projects, Travel and Agile (Workplace design standards) services for Unilever. Working with around 2000 + permanent employees and 1000+ supplier resources. Workplace, Travel & Fleet Services vision is to energize our people to perform, enable our business to win and transform thereby making Unilever a great place to work. JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you are passionate to work in a high performing team, that delivers excellent employee/driver experience, working with internal stakeholders for different countries and top Fleet vendors in the industry, then this role is just for you! KEY ACCOUNTABILITIES Maintaining and reporting country fleet data and all vehicle activities in the Unilever Fleet Management System Manage the end to end vehicle process and all services associated, either for renewing an existing vehicle or for a new hired driver according to country fleet policy Purchase order creation, invoice management, IFRS 16 reporting Vehicle onboarding and disposal for both new and hired vehicles Ensuring legislative responsibilities are maintained and escalated where issues are found. Daily Careline responsibilities for drivers via phone calls or email Deal with general enquiries and complaints Gather, input, validate and interpret data from various sources including core systems and excel providing support and guidance to Global Fleet team in relation to data and reporting requirements Being the point of contact for internal customer (drivers and Workplace Service Delivery teams) about queries and requests Assist and support the Fleet Hub Manager where necessary Update and maintain spreadsheets, reports and trackers with a high degree of accuracy Work collaboratively with colleagues to ensure tasks are fulfilled within agreed timelines Supporting the team with ad-hoc administrative tasks Task execution / queries handling/ reporting etc. . EXPERIENCE AND QUALIFICATIONS REQUIRED: Experience in fleet management ~5- 7 years, depends on the previous experience and fleet size. Fleet market and industry knowledge: Candidate should be able to explain how the fleet ordering of leased and owned vehicle should work (with additional discount s and bonus claims). Have information about the key OEM s suppliers within the specific region and lessors. Knowledge of Road legislation, Road traffic and Health and Safety Regulations and hazard reporting Experience of working in a similar role Clear communication skills in English, with focus on attention to detail Fleet management/Lessor representative, administration background (Desirable) Skills Finance Acumen Excellent customer attitude Work on your own initiative, proactive approach with a positive attitude Excellent attention to detail, proficient in the use of excel and core systems Ability to consistently work towards set objectives and tight deadlines Excellent communication skills both verbal and written to ensure that successful relationships are established and maintained Stakeholders management Problems solving quickly and effectively Language skills to communicate fluently in English and other languages desirable KEY INTERFACES Global Fleet & HUB Services Team. Service Delivery Directors and Managers. Procurement & Legal, Vendor Management Office. Internal Safety & Security, Sustainability teams. Traveller, Fleet & Booker community. Communication, IT, HR, Data Analytics and Finance Business Partners. Key service providers and preferred partners (Lease Management Companies, Fleet OEMs). Our commitment to Equality, Diversity & Inclusion Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Please Note: All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Role and Responsibilities: Resolves customer complaints and build positive relationship with guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with residences and hotel services, hours of operations, key residences personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and residences practices. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. Stores and retrieves guest luggage and packages. Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. As certains guests satisfaction, post a la carte charges and presents bill to guests. Settles bill accurately through credit card or cash transaction. Assist with collecting assessment fee and heating fee. Performs errands for guests and the residences that may require local travel off of the residences property. Greets guests by opening their car door and welcoming them back home. Gives verbal greeting to guests coming on foot. Opens residences doors for all guests. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxi as needed. Assist guest moving in in an efficient and friendly manner, using guest name whenever possible. Assure getting all guest information, and passing moving in files and information to guests. Assist guests with utility and other day to day life enquires. Provides business services and post the charges to opera system. Working schedule and attendance management. Performs as a trainer and team model in the team. Inventory management. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Provides a high level of cleanness in the lobby and luggage storage room. Assist with responsibilities and duties in the absence or heavy volume in the area of security to assure the smooth flow of traffic on the driveway temporary parking at residences. Provides basic trouble-shooting support for in-room services such as internet, TV movies, games, and Web service

Amazon.com, Inc. seeks to be Earths most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon s flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon s flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. RBS provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure information in Amazons catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our Storewalk+ service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer s shopping journey to discover and eliminate defects that adversely impact customer s buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon As a Senior Program Manager, you will: 1) Own vision and definition for the Program and Service expansion 2) Own Planning, Forecasting and OP contributions 3) Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey 4) Be responsible for end-to-end storewalk execution, engagement with category L7/L8s for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. 5) Define the clear requirement of specific business use cases for tech product mgr. 6) Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. 7) Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. 8) Own the service s execution strategy. 9) Develop strategies to mitigate risk. 10) Be responsible for all communication to Leadership ( Flash updates, WBR, QBR, LT Deep dives). 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Internal Firm Services Industry/Sector Management Level Administrative & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide highlevel administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Act as the point of contact among executives, employees, clients and other external partners Manage information flow in a timely and accurate manner Manage executives calendars and set up meetings Make travel and accommodation arrangements Rack daily expenses and prepare weekly, monthly or quarterly reports Oversee the performance of other clerical staff Act as an office manager by keeping up with office supply inventory Format information for internal and external communication memos, emails, presentations, reports Take minutes during meetings Screen and direct phone calls and distribute correspondence Organize and maintain the office filing system Mandatory skill sets Work experience as an Executive Assistant, Personal Assistant or similar role Excellent MS Office knowledge. Outstanding organizational and time management skills Familiarity with office gadgets and applications (e.g. ecalendars and copy machines) Excellent verbal and written communications skills Discretion and confidentiality Preferred skill sets Work experience as an Executive Assistant, Personal Assistant or similar role Excellent MS Office knowledge. Outstanding organizational and time management skills Familiarity with office gadgets and applications (e.g. ecalendars and copy machines) Excellent verbal and written communications skills Discretion and confidentiality Years of experience required Experience 4 10 years Education qualification B.Sc, MSc, MBA, B.Com Education Degrees/Field of Study required Bachelor of Commerce, Master of Business Administration Degrees/Field of Study preferred Required Skills Administrative Support Services Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more} Travel Requirements Government Clearance Required?

Power BI Analyst Hello. We re Haleon. A world-leading consumer health company. Shaped by all who join us. Together, we re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Crocin, Iodex, Sensodyne, Eno, Otrivin, Advil and Centrum - through a unique combination of deep human understanding and trusted science. What s more, we re achieving it in a company that we re building together. In an environment that we re co-creating. And a culture that s uniquely ours. Care to join us. It isn t a question. A career in Data and Digital Enablement where none of us stand still. Data and Digital Enablement team at Haleon Business Services (HBS) is responsible to transform HBSs vast data assets into strategic advantages. Our team drives data led decision making, risk mitigation, innovation and value within HBS. We leverage advanced analytics, artificial intelligence, automation, and decision science methodologies. As a Power BI Analyst, you will work closely with multi-functional stakeholders to understand their requirements. You will then build cutting edge digital solutions in collaboration with our Digital and Technology team. You will also enable digital and data literacy across the functions and services managed within HBS. What will your individual contribution at Haleon be? Design, develop and maintain Power BI reports and dashboards. Train end-users on how to use Power BI reports and dashboards effectively. Collaborate with the data engineering team to ensure automated data pipelines with high accuracy, completeness and regulatory compliance. Develop and maintain documentation for all digital enablement solutions. Additionally, experience with Power Apps and Power Automate is highly preferred, enabling you to: Automate business processes and workflows using Power Automate, increasing efficiency. Build custom apps using Power Apps to streamline business processes, enhancing productivity. Integrate Power BI reports and dashboards with Power Apps and Power Automate to provide end-users with a seamless experience. We re the people changing the future of everyday health. So, you will be someone who has: Intellectual curiosity. Strong communication with global stakeholders. Self-starter, flexible, adaptable, able to work cross functionally. Problem solving and analytical skills. Ability to simplify information and represent it visually for a broad audience. Strong knowledge of DAX, Power Query, and M language. Experience in data modelling, data warehousing, and data visualization. At least 6 years of experience creating Power BI solutions across multiple functional areas. Bachelors degree in business, computing, statistics, mathematics or science. .

ql-editor "> Job Summary: We are seeking a skilled ITOM Developer with proven expertise in ServiceNow IT Operations Management (ITOM) , particularly in Discovery and Service Mapping . The ideal candidate will have at least 4 years of hands-on experience in designing, configuring, and maintaining robust ITOM solutions that improve operational visibility and service reliability across the enterprise. Key Responsibilities: Develop and maintain ServiceNow ITOM solutions with a strong focus on Discovery and Service Mapping . Design and implement Discovery patterns, probes, and sensors to capture infrastructure and application data. Build and maintain dynamic service maps for critical business services. Collaborate with infrastructure and application teams to ensure accurate CI (Configuration Item) relationships. Conduct root cause analysis and troubleshoot issues related to CMDB data accuracy and service visibility. Support the integration of various infrastructure monitoring and management tools with ServiceNow. Create and maintain technical documentation, including process flows, configurations, and training materials. Ensure CMDB health and alignment with ITIL best practices. Required Skills and Qualifications: Minimum of 4 years of experience working with ServiceNow ITOM , specifically Discovery and Service Mapping . Strong understanding of CMDB , CI relationships , and IT infrastructure (servers, network devices, cloud services). Hands-on experience in creating and customizing patterns , probes , and sensors . Familiarity with MID Server configuration and troubleshooting. Proficient in JavaScript and ServiceNow scripting. Knowledge of network protocols , operating systems , and cloud platforms (e.g., AWS, Azure, GCP). Strong analytical, troubleshooting, and communication skills. ServiceNow Certified Implementation Specialist - ITOM (preferred but not mandatory). Preferred Qualifications: Experience with Event Management , Orchestration , or Cloud Management within ServiceNow. ITIL Foundation certification. Familiarity with Agile methodologies

About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per AU shift, 06:00 am IST to 03:00 pm IST Business Growth Success will be measured by the performance of your task and deliverables on input metrics. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Identify new opportunities across a large number of brands, develop and execute project plans. Relationship Management Build and cultivate relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Bachelors degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication

: Work hard. Have fun. Make history. At Amazon it is expected no more and no less from you. Ever since Amazon opened its remote doors, it has been an aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything they are looking for online at great prices and convenience. Both Amazon and sellers who list their products on the sites already offer millions of new and used items in a wide range of categories. Come and experience a company that reinvents itself every day. Immerse yourself in an environment that is fast-paced, expanding and is continuously inventing new efficiencies and offering great opportunity for its customers and for you! Youll help Amazon create the Earths greatest shopping experience a store featuring more products and brands with the most compelling content compared to any other online or offline store. This is a great platform from which to launch a career with Amazon. The mission of the Retail Business Services Mass Vendor Management team is to lead vendors across all Amazon EU marketplaces to success by guiding them, building trust and passionately challenging ourselves as well as the status quo. RBS MVM team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. As an Account Manager of RBS MVM Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Retail vendors. You will work with dedicated vendors throughout the year, continuously improve processes, influence and interact with business and technical teams to create and improve process automation and vendor tools. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. A Day in Life: You will manage various activities throughout the day including, contacting vendors on our main areas of focus: 1) negotiate annual terms to create mutually beneficial partnership, 2) remove operational blockers and deliver best possible customer experience, 3) expand selection offer and drive business growth, to ensure customers can find and discover anything they want to buy online. You will manage business escalations, dive deep into our processes and tools to find efficient and sustainable solutions. Your day will include managing programs or projects, on your own or with stakeholders, to ultimately improve our business outcomes, through processes, tools, trainings. Key Responsibilities: Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Own the design, development, and maintenance of ongoing metrics, reports etc. to drive key business decisions. 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms

As a Business Partnering leader you are expected to: Partner with business teams to support product/s launch and enable business expansions as a core team member representing Finance Operations. Participate in developing long range plans with business. Maintain exceptional relationship with business stakeholders, and identify and resolve key business issues impacting finance operations ability to provide optimal customer experience Work with various technology teams to innovate, identify, and develop long term scalable technology solutions to support business growth. Work with business groups to understand business model & different finance processes, and be a strong voice of controllership and compliance to Finance Business Services interconnected process owners. Build processes, define procedures and policies with strong focus on Controllership and Compliance. Identify and deliver improvements to free cash flow and operating margins through improvement in downstream results by eliminating upstream inefficiencies and defects. Liaise with Tax, Legal and Accounting teams to understand their requirements and incorporate them in Business Requirement document (BRD) while engaging with technology teams to translate business requirements into configurable design specs. a) Post-graduate, CA, CPA, CWA or MBA or Foreign equivalent qualification e.g. CPA, CIMA, ACCA with 6+ years of post-qualification experience in Shared Services in Accounts Receivable or Accounts Payable domain b) Strong Customer focus (both Internal / External) c) Strong interpersonal skills including written and oral communication skills d) A work ethic based on a strong desire to exceed expectations a) Experience in managing GST/VAT Compliance support function (e.g. input credit reconciliation, filing GST/VAT returns) in different geos like APAC, EMEA or US b) Expertise in Six Sigma defect reduction techniques (DMAIC etc.) c) Experience in implementation of SOX 404 or performing internal control reviews d) Understanding of Financial systems and accounting workflow e) Retail/ E-Commerce industry experience

.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Vendor Consultants Team RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. A day in the life Responsibilities Include: Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 2+ years of mentoring, leading and coaching experience

About the Role Account ManagementBrand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms

.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 2+ years of mentoring, leading and coaching experience

Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazons catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. Thats where you can help. We believe in Work Hard. Have Fun. Make History value by having a focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customers overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customers experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn t about how many hours you spend at home or at work; it s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such as Oreilly and also encourage them to take up AWS/ML certifications. Own and drive comprehensive go-to-market (GTM) strategies for products and initiatives Develop and manage a program management governance (e.g., charter, project plans, stakeholder communications, etc.) for each initiative. Manage multiple medium and large programs. Lead the execution of all programs/projects and enable Engineering and Product teams in the successful delivery of all programs. Drive technical projects from requirements through launch, including managing complex project schedules, removing roadblocks, and keeping processes working smoothly. Work with the Engineering and Product Leadership team to transform the operation and effectiveness of the organization. Develop a framework of processes to scale. Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases. About the team Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of program or project management experience 7+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements 4+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account ManagementVendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. In addition, you are expected to proactively identify areas for growing Vendor s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business by the numbers . Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Lean Six Sigma experience. MBA/PGDM qualification.

Specialist-HR & Payroll - 31012 - TMF Specialist-HR & Payroll We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. We are Great Place to Work certified, across Asia Pacific. Discover the Role Managing end-to-end payroll services, processing in system and software operations Key Responsibilities Managing end-to-end payroll services, processing in system and software operations, ETDS, Form 16, Tax Calculation Working on payroll compliances such as PF, TDS, ESI, PT and LWF Assists in the startup and manage the payroll administration for new clients; Perform other duties as assigned. Communicating with client and stakeholders on respective queries Key Requirements Graduate in Commerce or Business Administration Minimum 4 - 5 years relevant experience in Payroll domain. Good working knowledge of the Local country Statutory Compliance, payroll administration and pension regulations Good knowledge of MS Excel Good in client handling. Fluency in both spoken and written English. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact Youll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, youll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

The Retail Business Services (RBS) group is an integral part of Amazons online product life-cycle and supports buying operations. The team s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities. 3. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects 4. Able to drill into large amounts of data and extract meaningful business metrics. 5. Perform data analysis on trends observed and recommend solutions to the product and Business teams 6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust 7. Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. 8. Establishes key reports for functional area 9. Able to write , well-structured and detail-oriented documents in a clear, concise and audience-specific format The candidate is/has: 1.Aptitude and interest for Upstream Defect Elimination. 2. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines 3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About the team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Experience using data to influence business decisions Knowledge of SQL or Python

Req ID: 266604 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Infor LN Technical to join our team in HYDERABAD, Telangana (IN-TG), India (IN). At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. a. At least 5+ plus years experience in Infor-LN/Baan ERP Development and enhancements b. Must have good Baan-5C/ Infor-LN Architectural knowledge and basic knowhow of how it can be interfaced with all the upstream and downstream systems. c. The candidate should have basic functional understanding of the syetem. d. Good experience in SQL query writing. Relational database background/understanding. e. Should be able to understand and maintain existing customizations in Baan/Infor LN. f. Debug and troubleshoot complex technical issues in custom code (L1 & L2). g. Experience with Integrations using ION will be a plus. h. Willing to work in shifts with timings between 8 am to 11 pm IST on as need basis. i. Should be ready to provide week-end on-call coverage on a rotational basis. j. Strong problem solving, and analytical skills. k. Strong inter-personnel skills and good Team player. l. Ability to work independently and as part of an integrated global team m. Excellent verbal and written communication skills Travel : This position does not require any travel. Location : Hyderabad Degree : Bachelor s degree or equivalent preferably in IT disciplines Nice to Have; (But not a must) Basic understanding/exposure to at least 1 of the below Infor products will be a plus: Streamserve reporting. Factory Track Bartender XI-ION Infor XM Info SCS Planner Solumina MES application Any technical certification in Infor manufacturing technologies About NTT DATA Services

Job Title: Sr. Supervisor, Training Job Description . Key Responsibilities: Develop and execute training strategies aligned with Paypal expectations, service level agreements (SLAs), and business goals. Lead initiatives to enhance agent performance, customer satisfaction scores Forecast training needs based on business growth, Paypal onboarding, and process transitions. Ensure training content is tailored to diverse Paypal processes, geographies, and customer interaction channels (voice, chat, email, social). Implement blended learning approaches using e-learning, virtual instructor-led training (VILT), and on-the-job training (OJT). Ensure compliance with Paypal-specific guidelines, data security protocols, and regulatory standards Conduct regular Training Needs Analysis (TNA) and align with Quality Assurance (QA) findings. Foster a high-performance culture through coaching, performance reviews, and career development plans. Drive trainer certification programs and continuous upskilling initiatives. Act as the primary point of contact for training-related discussions with Paypal and internal stakeholders. Present training performance reports, insights, and improvement plans during Paypal reviews and governance meetings. Collaborate with operations, quality, and workforce management teams to ensure training aligns with business needs. Champion the use of Learning Management Systems (LMS), AI-driven learning tools, and gamification to enhance learner engagement. Lead initiatives to reduce training time-to-floor while maintaining quality and effectiveness. Drive continuous improvement through feedback loops, pilot programs, and benchmarking best practices Desired Skills: Associates degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Qualification : Graduate Disclaimer: Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements: Time Type: Full time

Job Title: Team Leader, Operations Job Description Role and Key Responsibilities: Responsible to meet all agreed client SLAs and performance parameters Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data Responsible for Customer/client interaction Assist in scheduling and time management Allocate work and prioritize Perform real time monitoring Evaluate and coordinate operational, administrative, IT and HR issues for the team Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Overall experience 3+ years Key Skills and knowledge: Team development Good excel skills Ability to manage Team Performance Ability to impart effective feedback Ability to work in a 24/7 shift environment. Education Graduation Disclaimer:- . Role and Key Responsibilities: Responsible to meet all agreed client SLAs and performance parameters Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data Responsible for Customer/client interaction Assist in scheduling and time management Allocate work and prioritize Perform real time monitoring Evaluate and coordinate operational, administrative, IT and HR issues for the team Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Overall experience 3+ years Key Skills and knowledge: Team development Good excel skills Ability to manage Team Performance Ability to impart effective feedback Ability to work in a 24/7 shift environment. Education Graduation Disclaimer:- Location: IND Madhapur - Unit No. 601, 6th Flr, Maximus Building 2A at Mindspace, Hitec City Language Requirements: Time Type: Full time2025-07-02

As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. What you will do Architect and build solutions that impact millions of associates and customers across the globe. Design and deploy scalable, cloud-native systems with a focus on AI applications including LLM-based solutions and generative AI. Lead the adoption and integration of advanced tools in AI, big data, microservices, and cloud platforms such as Azure. Foster a culture of continuous learning by contributing to tech communities and collaborating across teams. Partner with data scientists, product managers, and engineers to deliver integrated AI solutions that align with business goals. Build and maintain RESTful APIs, Kafka streams, and Cosmos DB to support real-time data processing. Apply big data technologies such as Kafka to manage and analyze large-scale datasets effectively. Champion best practices in CI/CD and DevOps to ensure reliable, high-quality software delivery. Facilitate design thinking workshops, conduct code reviews, and offer technical mentorship to drive excellence and innovation. Support and mentor team members, promoting knowledge sharing and continuous improvement. What you will bring Industry Experience: 14+ years of experience in software engineering with a focus on building and scaling distributed, high-availability systems. Technical Skills: Strong development experience with React, React Native, JavaScript, Java and Python. AI/ML Expertise: Hands-on experience with AI/ML, including integrating large language models (LLMs), prompt engineering, RAG, and fine-tuning techniques. Cloud Knowledge: Deep understanding of cloud platforms (Azure preferred), cloud-native architecture, and deployments. Infrastructure Skills: Proficiency in Kafka, Cosmos DB, REST APIs, and GraphQL. Containerization: Expertise in Docker and Kubernetes for orchestration and deployment. DevOps Proficiency: Strong grasp of CI/CD pipelines, monitoring, Git, and tools like Jenkins. System Design: Experience designing scalable microservices-based systems. Collaboration and Leadership: Strong communication skills, a collaborative mindset, and the ability to lead and mentor in a dynamic environment. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and5 years experience in software engineering or related area. Option 2: 7 years experience in software engineering or related area. Preferred Qualifications... Master s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years experience in software engineering or related area.

Design, develop, and deploy highly available and scalable systems with a focus on AI and cloud-native solutions. Develop and optimize applications using React, Java Script, and Java, ensuring high performance and reliability. Implement and integrate AI-driven solutions, including LLM-based applications, Gen AI, and Agentic AI frameworks. Build and maintain RESTful web services, Kafka queues, and Cosmos DB for real-time data processing. Leverage big data technologies such as Kafka to process and analyze large-scale datasets efficiently. Architect and implement microservices-based solutions using service-oriented architecture (SOA) principles. Deploy and manage applications on Azure cloud platforms, leveraging Kubernetes and other cloud-native technologies. Drive best practices in CI/CD, Dev Ops, and operational excellence for seamless deployments and system reliability. Collaborate cross-functionally with engineers, data scientists, and product teams to define system architecture and development roadmaps. Provide technical leadership, making design tradeoffs to balance long-term scalability with short-term execution needs. Ensure database performance and scalability by working with relational and No SQL databases. Act as a mentor, fostering technical growth within the team and contributing to a culture of continuous learning and innovation. What you will bring 10+ years of experience in software engineering, with a proven track record of delivering production-grade applications. Strong programming skills in React, Java Script, and Java. Hands-on experience with AI/ML technologies, including LLM integrations, Prompt Engineering, Gen AI, and Agentic AI. Proficiency in Kafka, Cosmos DB, and RESTful web services. Strong understanding of cloud computing (Azure preferred), Kubernetes, and distributed systems. Experience in service-oriented architecture (SOA) and scalable system design. Expertise in Relational and No SQL databases. Familiarity with CI/CD pipelines, Dev Ops best practices, and operational excellence principles. Excellent problem-solving skills, with the ability to make strategic tradeoffs in design decisions. Strong communication and collaboration skills, including influence, consensus building, persuasion, and conflict resolution abilities Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years experience in software engineering or related area.Option 2: 6 years experience in software engineering or related area. Preferred Qualifications... Master s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years experience in software engineering or related area