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3.0 - 8.0 years
15 - 30 Lacs
Bengaluru
Hybrid
Looking for a ServiceNow ITSM Developer with 3+ years of experience in ITSM configurations. Must be CAD certified. Strong in client scripts, business rules, and Flow Designer. Integration (REST) preferred. - Client Infosys, Payroll - Mr Hire
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You will be part of a global and diverse community at American Express, where you will have the opportunity to contribute to the company's success and work in an environment that values integrity and inclusivity. As a member of the U.S. Consumer Services and Enterprise Digital & Data Technology Team, you will play a key role in developing technology capabilities that enhance digital engagement and support various business lines and customer segments. In this role, you will be responsible for Business Process Management architecture, focusing on increasing adoption of automation platforms, delivering technology products, and providing innovative solutions. You will spend 25% of your time on hands-on technical projects, analyzing and recommending solutions based on research and introspection. Your responsibilities will include designing and leading solutions, ensuring alignment with enterprise architecture standards, and collaborating with engineering teams to implement solutions that drive measurable business improvements. To succeed in this role, you should have a minimum of 10 years of engineering or architecture experience, with a strong background in designing and deploying enterprise-grade technology assets. A bachelor's degree in computer science or a related field is required, and an advanced degree is preferred. You should have deep knowledge of architectural disciplines and experience in introducing new technologies based on research. Proficiency in technology architecture, containers, cloud management, and COTS product evaluation is essential, along with the ability to write, read, and debug code. Preferred qualifications include experience in delivering technology products for enterprise scale, exposure to AI technologies, and expertise in service-oriented architecture and microservices architecture. You should also have experience with high-throughput messaging technologies and channel-specific architecture skills. American Express offers competitive salaries, bonus incentives, and comprehensive benefits to support your holistic well-being, including medical, dental, vision, life insurance, and disability benefits. You will have access to career development opportunities and flexible working arrangements based on business needs. Join Team Amex and be part of a team that values your contributions and supports your professional growth and personal well-being.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hiring ServiceNow Professionals in the following areas: Our ServiceNow Competency is looking forward to hiring ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. You should have the ability to effectively communicate technical concepts within the team and work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: - Bachelor's degree in Computer Science, Information Systems, or a related field - Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Development & Implementation - Good experience in ServiceNow implementation, Service Catalog, and Flow designer flows - Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide - Strong interpersonal and communication skills Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service Request Management), ITOM (CMDB + Discovery), Software Asset Management. You should have 5+ years of ServiceNow Developer experience with 3+ years of experience in ServiceNow SAM application. Additionally, you should have hands-on design, development, and deployment experience with the ServiceNow platform. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language, and work on the Notification Engine by creating custom notification tags. It is nice to have ATF skills and must have the Flow designer flow experience. You must create Service Request Definitions (SRD) using a standard process as well as an Advanced level and have working experience in creating web services, fetching the data to the vendor form, and configuring Mid-Tier. You should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
An experienced consulting professional who possesses a broad understanding of solutions, industry standard methodologies, multiple business processes, or technology designs within a product/technology family. You operate independently to deliver quality work products to engagements, performing varied and complex duties that require independent judgment to implement Oracle products and technology according to customer needs. You apply Oracle methodology, company procedures, and leading practices to ensure successful outcomes. Your expertise enables you to provide functional and technical solutions on moderately complex customer engagements, taking ownership of solution design and implementation while ensuring high-quality, integrated software solutions within time and budget constraints. In addition, you may lead project teams, offering coaching, mentorship, and feedback to enhance the skills of team members. Your role involves consulting with customer management, engaging in business development activities, and developing detailed solutions for moderately complex projects. To excel in this position, you should have 6-8 years of relevant experience, with 3-4 years of consulting experience being preferred. An undergraduate degree or equivalent experience is also preferred, along with product or technical expertise relevant to the practice focus. Strong communication skills, the ability to build rapport with team members and clients, and a willingness to travel as needed are essential for success at this level. This position is responsible for the solution design and development of EPM Cloud Applications, primarily focusing on Planning & Budgeting, and integrations. You will collaborate with various technical specialists within the organization to implement technologies within the Enterprise Performance Management (EPM) system. Providing best-fit architectural solutions for new initiatives, defining scope and sizing of work, and leading Proof of Concept developments are key aspects of this role. Additionally, you will offer solution architecture for business problems, integrate platforms with third-party services, and develop complex features to address clients" business needs. As part of your principal duties and responsibilities, you will function as the applications design architect/Lead for PBCS/EPBCS/Hyperion Planning and Essbase application development, serve as the point of contact for application design, and take complete ownership of solution delivery. Collaboration with other groups and providing solutions to existing architecture designs on the current system are also important aspects of your role. Additional requirements for this position include 12+ years of EPM experience, a strong background in implementing EPM cloud with expertise in application development processes related to PBCS/EPBCS, and a good understanding of consolidation/reconciliation processes. Experience in requirement gathering, solution design, and sound knowledge of PBCS/EPBCS/Hyperion Planning/FCCS/ARCS are essential. You should also possess functional knowledge in management accounting principles, planning modeling (e.g., P&L, BS, workforce, capex planning), and business rules/forms/task lists/reports. Hands-on experience in Planning Modules is a must, along with good communication skills and the readiness to travel. Oracle offers a diverse and inclusive work environment where individuals from various backgrounds, perspectives, and abilities can thrive and contribute to innovation. As part of our commitment to diversity and inclusion, we provide reasonable accommodations for individuals with disabilities throughout the job application, interview process, and in potential roles to ensure they can perform crucial job functions. We believe that when every individual's voice is heard and valued, we are inspired to surpass previous achievements. Oracle is an Affirmative Action Employer in the United States, committed to creating a workforce where all individuals can excel and contribute their best work. Oracle, a global leader in cloud solutions, leverages cutting-edge technology to address current challenges and partner with industry leaders in various sectors. With over 40 years of experience, Oracle continues to thrive by operating with integrity and fostering innovation. Our inclusive workforce promotes opportunities for all employees, encouraging a work-life balance and providing competitive benefits based on parity and consistency, including flexible medical, life insurance, and retirement options. We also support community engagement through volunteer programs and are dedicated to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
chennai, tamil nadu
On-site
As an experienced IT or Business Analyst with over 7 years of experience, you will be responsible for various key tasks in an Agile environment. Your responsibilities will include working closely with the Product Owner, Business Users, and Technical Team to elicit and document functional and non-functional requirements. You will be involved in writing user stories, managing scrum calls, prioritizing backlog, and ensuring the documentation conforms to standards. Your role will also involve facilitating the backlog grooming process, defining value and priority with the Product Owner, and selecting scope for upcoming releases and sprints. Collaborating with stakeholders to analyze new requests, you will determine if they are defects, new stories, modifications, or already covered in existing stories. Additionally, you will establish a requirements management strategy for the team and ensure that user stories meet quality criteria and are "Ready" for upcoming sprints. Furthermore, you will work with QA to develop and execute test plans based on appropriate coverage for the functionality being delivered. Your qualifications should include experience in Agile methodologies, strong digital acumen, and proficiency in various business analysis techniques. Excellent communication skills, both oral and written, are essential for this role. Prior experience in handling RPA or process automation projects would be a significant advantage. If you are passionate about innovative digital products and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
faridabad, haryana
On-site
As a candidate for the position, you will be responsible for gathering requirements, testing, providing training, and leading meetings. You will also play a key role in setting up and demonstrating CRPs, as well as handling RICEF developments. Additionally, writing functional specifications will be a crucial part of your responsibilities. To excel in this role, you should have a strong background in Warranty Management, with specific experience in designing, configuring, and enhancing SAP Warranty Management systems. Your expertise in LO-WTY Warranty Management at the config level in SD, coupled with a solid pricing background, will be essential for success. The ideal candidate will possess experience in LO-WTY Claim Lifecycle, IC/OC claim versions, and claim functionality. Furthermore, familiarity with SD Pricing and pricing enhancements is required. Exposure to the VSR tool, including Validations, Substitutions, Messages, and business rules, will be beneficial. Experience with quality code catalogs on the header, version, and item levels will be advantageous. Knowledge or exposure to ACS Warranty Add-on, FICO integration and account keys, service contracts (such as VA42), Supplier Recovery, and ARM will be considered as additional assets. If you are looking to thrive in a dynamic environment where your skills in Warranty Management and related areas are valued, this position offers an exciting opportunity for professional growth and development.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. You will analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle enterprise performance management at PwC, you will specialise in providing consulting services for enterprise performance management solutions using Oracle technologies. You will collaborate with clients to assess their performance management needs, design and implement Oracle-based solutions for budgeting, forecasting, financial consolidation, and reporting. Your role will involve providing training and support for seamless integration and utilisation of Oracle enterprise performance management tools, helping clients improve their financial planning and analysis processes and achieve their performance objectives. A career in our Enterprise Performance Management practice, within Finance Consulting services, will provide you with the opportunity to work alongside CEOs, CFOs, Controllers, and Treasurers to optimize the structure of their finance functions and improve their contribution to the business. You will support clients by addressing the challenges of achieving appropriate standards of control, efficient back-office opportunities, and support to the business through insight and challenge. Your responsibilities will include helping clients optimize and align financial planning, consolidation, reporting, and analytics processes, systems, and information to provide business insights that drive better decisions and actions. As part of the EPM practice at PwC, you will work with a strong and growing team with a key focus on EPM Strategy, technology, delivery, and lifecycle management. We are looking for enthusiastic and ambitious individuals to join our practice and be part of the transformation journey for our clients and our people. In this role, you will collaborate with both PwC and client team members throughout the implementation life cycle, including planning, configuration, design, build, testing, training, change management, go-live, and post-production support. Your responsibilities will include: - Demonstrating good knowledge of OneStream, Regulatory reporting, and the Financial Close Process - Implementing Multi GAAP and Multi-currency applications in OneStream - Building best practices within planning, forecasting, and reporting processes - Designing metadata, configuring security, and writing business rules - Understanding intercompany elimination, consolidation adjustments, and ownership accounting - Utilizing Smart View and Reporting tools effectively - Demonstrating proficiency in end-to-end implementation of OneStream CPM/EPM Projects - Translating business requirements into OneStream solutions - Developing various reports and dashboards as required - Building prototype proof of concept applications within the OneStream platform - Transforming FP&A processes from excel-based to technology-supported integrated planning To excel in this role, you should have 2-4 years of experience in OneStream with at least 1-2 end-to-end project experiences. You should possess functional knowledge of Consolidation and FP&A to guide business users effectively during the financial close process. Additionally, good communication and detailing skills are essential for success in this position.,
Posted 2 weeks ago
5.0 - 7.0 years
13 - 17 Lacs
Mumbai
Work from Office
Design, develop, test, and deploy business rules and technical components like client scripts, UI policies, scheduled jobs, import sets, ACLs, and notifications within ServiceNow, including custom app and integration development. Configure and maintain Service Catalog, Service Portal, update sets, and ensure platform reliability through documentation and structured recovery processes. Collaborate across teams to understand functional needs, troubleshoot issues, perform root cause analysis, and implement long-term solutions for platform enhancement. Role requirements 5-7 years of work experience. Demonstrated expertise in ServiceNow Enterprise suite with working knowledge of integration technologies, core process areas (Incident, Problem, Change, Service Catalog, Request, CMDB), and adherence to platform best practices. Capability to translate business requirements into technical solutions, with hands-on experience in Service Portal development and foundational skills in HTML, CSS, and JavaScript. Proficient in generating reports, metrics, and SLAs using the native reporting engine, combined with strong written and verbal communication to support stakeholder engagement and documentation.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Salesforce Administrator Responsibilities Administer, troubleshoot, and support Catchpoint Salesforce platform and related third party app integrations e.g., HubSpot Act as a Salesforce Administrator and resolve Salesforce support tickets in a timely manner, set realistic expectations, maintain ticket hygiene, and communicate clearly with internal customers. Manage and track the status of Change requests throughout the lifecycle, enforce and redefine, as necessary. Perform core admin tasks which includes security and user management, license optimization, process automation, data management, and exception monitoring (runtime, Apex CPU limits) Historical & outdated data cleanup: dashboards, workflows, process builder, permission sets, etc. Work cross-functionally with Sales, Marketing, and Finance to understand pain points and build scalable solutions to increase efficiency. Absorb new product and technical capabilities from Salesforce & other tools during new product releases to enhance efficiency and productivity. Administer and configure Salesforce as necessary and provide technical production support to the organization. Create documentation of any business rules/transformations/issues and resolutions. Identify, diagnose, and report technical problems, escalate and track problems appropriately. Participate in the change management process. Drive communication efforts across relevant stakeholders. Qualifications Salesforce Certified Administrator 6+ years managing Salesforce & Salesforce integrations Experience in Salesforce CPQ and Conga Composer Experience with Salesforce flows. Demonstrates full understanding of the Salesforce.com stack and experienced with the Sales and Service Cloud Experience with Go-to-market systems High level understanding of Apex and LWC framework. Superior data analysis, research, and problem-solving skills. Attention to detail and thoroughness is a must in completing work tasks. Excellent written and oral communication. Strong technical aptitude, and high-level interest in internet technologies. Bachelor s Degree Required Ready to work on US shift hours. Hiring organization PulseHRM Job Location Remote work from: India Working Hours 06.30 pm to 03.30 am IST Date posted April 24, 2023 Valid through June 30, 2023 PDF Export Export as PDF Apply now Position: Salesforce Administrator Name * E-mail * Phone * Letter Add CV & Documents Add Phone Send Application Thank you for submitting your application. We will contact you shortly!
Posted 2 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Number of Openings* 1 Approved ECMS RQ# * 533192 Duration of contract* 6 months Total Yrs. of Experience* 8+ Years Relevant Yrs. of experience* 5+ Years Detailed JD *(Roles and Responsibilities) 8+ years of overall experience and 5+ years of experience in STIBO STEP MDM Solutions Strong knowledge of MDM solutions (CMDM, SMDM, Multi-domain MDM) in STIBO STEP Extensive experience in Extension APIs, Business Rules Experience in Stibo SaaS Knowledge on Data modeling and configuration, designing and building business processes and item data management workflows Preferred Stibo Certification Various STEP implementation techniques and best practice knowledge Interact with clients for plans, specifications and effort estimates for development and support work. Work on Change Requests & Enhancements of STIBO STEP Data provisioning for New developments and enhancements Support UAT Testing during Business Hours Post Go-live support Walkthrough end users and other consultants on the solution using different use cases. Mandatory skills* STIBO STEP MDM Desired skills* STIBO STEP MDM, STIBO SAAS Domain* MFG vendor billing rate* 9000 INR/day Work Location* Gurgaon, Bangalore only Background check process to be followed: * Before onboarding / After onboarding: * BGV Agency: * After Onboarding BGV agency is as per Infosys standard procedures Mode of Interview: Telephonic/Face to Face/Skype Interview* Video Conference(WebEx/MS Teams)
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Gurugram, Bengaluru
Work from Office
Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least five years in Power Platform Experience in Canvas and Model driven apps. Good exposure with Dynamics 365 customizations and Power Automate Hands-on working on experience in Dataverse, u sed business rules, JavaScript, XrmTool Experience of implementing programming best practice, especially around scalability, automation, virtualization, optimization, availability and performance Hours 45 Job Posting Closing Date: 15/07/2025
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
The ServiceNow Engineer is responsible for the development, configuration, and maintenance of the ServiceNow platform, with a focus on CMDB (Configuration Management Database) and Reporting. This role ensures accurate tracking of IT assets, maintains CMDB health, and delivers meaningful insights through reporting and analytics. The engineer will work closely with IT teams to automate workflows, integrate systems, and support ServiceNow enhancements. Responsibilities ServiceNow Development & Administration Configure and customize ServiceNow modules including ITSM, CMDB, and Reporting. Develop and maintain workflows, UI policies, business rules, and scripts to automate processes. Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub. CMDB Configuration & Maintenance Maintain and enhance CMDB to ensure accurate tracking of IT assets and relationships. Perform regular audits and data validation to resolve duplicate, stale, or incorrect data. Implement and configure new CIs and relationships based on business requirements. Work with ServiceNow Discovery & Service Mapping to automate CI population and maintain data integrity. Ensure CMDB health and compliance by following ITIL best practices. Integrate CMDB with external tools (e.g., Azure, monitoring tools). Reporting & Analytics Create and manage ServiceNow reports, dashboards, and Performance Analytics. Design custom reports for incidents, changes, assets, and CMDB health. Work with stakeholders to define key performance indicators (KPIs) and insights. Troubleshooting & Platform Support Identify and resolve ServiceNow platform issues, ensuring system stability. Manage ServiceNow upgrades, patches, and performance optimizations. Maintain security and role-based access controls (RBAC). Qualifications Required Skills: Technical Skills Strong experience with ServiceNow development, administration, and CMDB management. Expertise in CMDB configuration, Discovery, and Service Mapping. Hands-on experience in ServiceNow Reporting, Dashboards, and Performance Analytics. Proficiency in JavaScript, Glide API, Flow Designer, and Integration Hub. Familiarity with ITIL processes, ITSM, and ITOM modules. Soft Skills Strong problem-solving and analytical abilities. Excellent communication and collaboration skills. Ability to work in an Agile environment and manage multiple priorities. Location & Hours of Work: Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description: Job Description & Responsibilities Work in a dynamic environment using agile methodology to deliver client projects. Serve as Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations. Have experience in end to end project implementation on ITOM (CMDB & CSDM). Provide hands-on development to include creation, configuration of CMDB mapping of Servers, networks, and applications. Hands on experience in form design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications. Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required. Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 weeks ago
0.0 - 4.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
CRM Developer Dynamics CE Customization and Development: Design and implement custom solutions on Microsoft Dynamics 365 CE, including custom entities, workflows, business rules, forms, views, and dashboards. Develop custom plug-ins, workflows, and custom workflows activities using C# and the Dynamics 365 SDK. Build, configure, and extend the Power Platform solutions including PowerApps (Canvas and Model-Driven apps), Power Automate, and Power BI to enhance Dynamics 365 CE functionality. Integration and Data Management: Integrate Dynamics 365 CE with other Microsoft services (e.g., SharePoint, Teams, Power BI) and third-party systems (e.g., ERP, financial systems) using custom APIs, Azure Functions, and middleware like Azure Logic Apps or Power Automate
Posted 2 weeks ago
3.0 - 4.0 years
5 - 9 Lacs
Bengaluru
Work from Office
* Description - External Textron Inc. (NYSE: TXT) is not only one of the worlds best-known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, we have grown into a network of businesses with total revenues of $12 billion, and approximately 33,000 employees with facilities and presence in 25 countries, serving a diverse and global customer base. Headquartered in Providence, Rhode Island, U.S.A., Textron is ranked 236 on the FORTUNE 500 list of largest U.S. companies. Organizationally, Textron consists of numerous subsidiaries and operating divisions, which are responsible for the day-to-day operation of their businesses. For more information, please visit www.textron.com Textron India Private Limited in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve our customers around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. For more information, please visit www.textron.in POSITION SUMMARY Incumbent is expected to join Textron Systems IT Infrastructure and Service Delivery team and will be responsible design and develop custom applications and modules on the ServiceNow platform. The Infra structure and Service Delivery team provides innovative solutions using modern technologies to support key requirements, and as part of this team, he/she will take part in a fast-paced work environment with tasks consisting of software development, troubleshooting, documentation, and strategic technological or process improvements. PRINCIPAL RESPONSIBILITIES Skilled and motivated ServiceNow Developer with 3 4 years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have a strong engineering background and a solid understanding of IT workflows and service management processes. Seek and devise alternative courses of actions and solicit feedback for professional development Collaborate with other technical experts to discuss and decide the most plausible approach to business problem and devise the solution for the same Exploring new functionality to resolve user issues and enhance user productivity and experience Providing On-Call and urgent issue support as required TECHNICAL COMPETENCIES Design and develop custom applications and modules on the ServiceNow platform. Configure and customize ServiceNow workflows, forms, UI policies, business rules, and client scripts. ServiceNow Certified System Administrator (CSA) or other relevant certifications. - (Preferred but not mandatory). ServiceNow Certified Application Developer (CAD) - (Preferred but not mandatory). Certified in ITIL V4 - is a plus. Integrate ServiceNow with external systems using REST/SOAP APIs. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Maintain and enhance existing ServiceNow implementations. Ensure adherence to best practices in coding, testing, and deployment. Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives. Provide technical support and troubleshooting for ServiceNow-related issues. ADDITIONAL COMPETENCIES Ability to multi-task and prioritize Willing to work flexible hours as the job demands and learn many new skills on the job Excellent trouble-shooting skills and deliver on commitments Ability to think through various business issues and come up with solid design solutions that will stand the test of time. Good listening and influencing skills; a strong customer focus is a must. Quickly grasps new concepts when faced with unfamiliar tasks and able to learn new technologies Strong analytical and problem-solving skills Self-starter, goal-oriented with strong time management and organizational skills Ability to work in an environment of ambiguity, maintaining effectiveness in times of shifting priorities and changing business requirements Must have very good communication / interpersonal skills with the Business Partners to define business requirements Qualifications - External Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required * Qualifications - External Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required
Posted 2 weeks ago
5.0 - 9.0 years
9 - 13 Lacs
Hyderabad
Work from Office
InstaSmart Software Solutions is looking for ServiceNow Lead to join our dynamic team and embark on a rewarding career journey Lead ServiceNow development projects. Oversee the design and implementation of ServiceNow solutions. Manage a team of ServiceNow developers. Ensure project timelines and deliverables are met. Collaborate with stakeholders to define requirements.
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Gonda, Chennai
Work from Office
" Job Title : Senior ServiceNow Engineer ServiceNow CSM \/ FSM Job Location - Chennai (hybrid) Guindy Primary Skills - Case Management (CSM), Field Services FSM Additional Skills - ServiceNow AI Assist Act as the primary technical lead on ServiceNow and integration with other systems and processes. Responsibilities include engaging with business to understand requirements, defining solution blueprints, developing and maintaining customizations, application integrations, producing software development lifecycle artifacts, performing PoC, communicating deliverables to the business and technology teams. Managing the overall technical product lifecycle and admin. Acting as a true product owner with deep technical and applied business process knowledge KEY POSITION ACCOUNTABILITIES Ultimate IT responsibility of the ServiceNow platform: Development, implementation and support ownership of ServiceNow CSM platform. Experience on FSM would be added advantage Ensuring standardisation, best practice and scalability. Manage Product roadmap, system upgrades and application dependencies. Work with business and other teams to define requirements and document solution design. Run meetings to gather business requirements, propose design options and conduct gap analysis. Convert requirements into a Solution Blueprints. Lead the design, configuration and testing of core ServiceNow CSM \/ FSM modules including hands-on configuration of the application using industry best practices. Create, modify, and maintain system customizations to all the scripting modules. Manage and coordinate JIRA, task estimations and risks, along with release process. Coordinate with consultant resources as needed for project delivery. Own the ServiceNow platform, acting as a lead in fixing the defects and developing the user stories. Manage support resources to ensure AMS is delivered in line with business expectations Generate user and technical documentation Attain high stakeholder satisfaction ensuring on-time, on-budget delivery with quality results Experience Required: BS Degree in IT (or equivalent) Certified Servicenow Administrator and Certified Application Developer is preferred. Thorough Servicenow Customization & Configuration experience. Integrating Servicenow with other Applications. Experience using Jira and Servicenow. Good knowledge on Workflows, Flow designer, email notifications, Catalog items, Record producers and Ui Policies. Experience on JavaScript for integrations, email configuration, workflows and Clientscripts. Highly talented and problem solving individual with good hands on experience on various scripting modules like Clientscripts, UI policies, Script includes, Business rules Good Knowledge on creation of catalogs, records, portals, SLAs, Scheduled reports, Scheduled Jobs and order guides. Ability to assist with Support and work as a team. Strong experience in customising & configuring Servicenow solutions. Knowledge of CSM implementation best practices. Experience in agile development practices & methodologies. Excellent written and verbal communication skills to engage with all levels in the organization Highly detail oriented with excellent interpersonal and communication skills. Self motivated with ability to establish priorities and work independently Someone who can inspire, taking complex, technical subjects and make them easy to understand so that teams across the organisation can get behind designs
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
NTT Data Services is Hiring! Positions Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Clients business problem to solve For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Posted 2 weeks ago
5.0 - 10.0 years
9 - 13 Lacs
Hyderabad
Work from Office
AMZN IN Transportation Execution team is looking for a PM (Program Manager) to identify, develop, integrate and support innovative solutions and programs driving transportation Transportation programs end to end across IN. Amazon s transportation systems get millions of packages to customers worldwide from checkout to shipment tracking to delivery. Our systems team owns the input for the services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers while optimizing the network to eliminate excess cost. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build a transportation network that scales the business, leads the industry through innovation and delights millions of customers worldwide. As a PM , you will be responsible development, process management and launch of new features and products. You will own services which model Amazons transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. You will contribute business expertise to the program requests, manage configurations in Amazon tools, identify technical dependencies, co-ordinate will cross-functional teams, develop milestones and launch schedules, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks and balance the business needs with the technical constraints to ensure timely and successful delivery. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. It is critical part of Amazons ordering and fulfillment pipeline. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions Partner with teams across the business you support and beyond to source, allocate, and coordinate resources Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes. Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) Work with program managers, business leaders and executive team to communicate and impact critical business initiatives Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects Create, communicate, and manage budget for projects Internal job description Loop competencies -- Basic qualifications 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Masters degree Preferred qualifications 5+ years of driving end to end delivery, and communicating results to senior leadership experience 5+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules About the team https: / / w.amazon.com / bin / view / India_Trans_Execution / 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 2 weeks ago
3.0 - 8.0 years
6 - 13 Lacs
Ahmedabad
Remote
Job Title: IBM Planning Analytics (TM1) Consultant Location: [Onsite/Remote/Hybrid] Experience: 38 years Employment Type: [Full-time/Contract] Job Summary: We are looking for a skilled IBM Planning Analytics (TM1) Consultant to design, develop, and support enterprise-level planning and budgeting solutions. The ideal candidate will work closely with business users to understand financial planning requirements and deliver scalable TM1 models that drive decision-making. Key Responsibilities: Gather business requirements and translate them into TM1 models and cubes Design and develop Planning Analytics (TM1) cubes, dimensions, rules, and TurboIntegrator processes Build interactive dashboards and reports using Planning Analytics Workspace (PAW) Support end users and provide technical troubleshooting Optimize performance of TM1 applications and integrations with external systems Work with finance teams on budgeting, forecasting, and reporting processes Required Skills: Strong hands-on experience with IBM Planning Analytics (TM1), including PAW and PAX Proficiency in creating TI processes, rules, feeders, and MDX queries Solid understanding of financial planning and analysis (FP&A) concepts Experience in integrating TM1 with external systems (e.g., SAP, Oracle, SQL databases) Strong analytical, problem-solving, and communication skills Preferred Qualifications: IBM Certified TM1 Developer/Modeler (preferred) Experience with Agile/Scrum methodologies Exposure to Cognos BI or other BI tools is a plus
Posted 2 weeks ago
3.0 - 7.0 years
9 - 13 Lacs
Pune
Work from Office
Are you passionate about Service Management and PlatformDo you want to do contribution to the development and evolution of the strategic PlatformAre you motivated to work in a complex, global environment where ideas are valued, and effort is appreciatedWe are looking for a ServiceNow Developer to join our team and help us to developing and handle ITSM Products and Other Core Modules of the platform like SecOps and IRM in ServiceNow of UBS work as L3 and perform development in ServiceNow Platform with Agile methodology providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards to improve the customer experience and minimize impact on the support teams identify solutions for identified issues during development via open-source com-munity, liaising with vendor, and collaborating with engineers develop using best practices and standards; write code with performance in mind and drive automation wherever possible propose alternative solutions to a problem whilst working collaboratively with other team members design and develop solutions with self-service in mind You will join the Service Management Technology and Platform crew in Technology Inventories Data & Reporting Services alongside 400 colleagues globally. TIDRS offers a best-in-class and cost-effective Service Management Technology, IT Asset Management, and Data Platform Ser-vice for the global bank. Service Management Technology and Platform is responsible for delivery of Service Management requirements for all platform-based capabilities and delivery of consistent and high-quality solution engineering services according to organizational needs. 3-7 years of relevant ServiceNow Development experience and In-depth understanding of the ITIL framework experience Enterprise Operational Tools/Processes (Incident management Problem, Change management, Knowledge management etc) experience working with Business Rules, Client Scripts, UI pages, UI Actions, Script Includes, ACL, UI Script and other major components of ServiceNow Development, which also includes development of Scoped Application in ServiceNow Platform proficient in Java script and hands on technical expertise in ServiceNow Integration with 3rd Party applications experience of Test Driven development with knowledge of ServiceNow Automated Testing Framework strong Technical background in building scalable, complex solutions in ServiceNow experience in building effective relationship with both product and outsourcing vendors and has ability to convey complex technical information both to engineers and senior leaders as well as non-technical customers and to articulate a business case to influence and drive strategy understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all back-grounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work
Posted 2 weeks ago
3.0 - 8.0 years
7 Lacs
Bengaluru
Work from Office
Description Experience Range: 6-8 years of overall experience with a minimum 3-4 years of experience on ServiceNow Custom Applications Development and Implementation Qualifications: Graduate or Post graduate in Coputers and Engineering Streams Hand s on Experience on Service Now tool and building custom applications and Integrations with third party tools Experience on Javascript, Client and Server side scripting - Business rules, Script Includes, UI Actions, UI Policies, Data Policies - all scripted aspects of Service Now system. Experience on UI interfaces within Service Now - Service Portal, CMS, Native - UI pages, UI Macros, CSS, HTML, Angular JS. Experience in Angular JS with Service Portal, data flow between front/back end. Excellent Development, debugging and problem-solving skills Excellent communications, Business Analysis, presentation, listening and negotiation skills Strong customer service mindset Ability to multi-task and work with management to prioritize tasks. Good troubleshooting skills with the ability to assist in determining root cause of problems, offer recommendations or suggestions for a quick, but effective, resolution. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Demonstrate strong sense of responsibility. Ability to work under minimal supervision. Role Details: Key tasks to be performed by the resource will include: Development, Implementation, Testing and debugging skills on ServiceNow platform ServiceNow modules customization ServiceNow instance integrations using REST/SOAP APIs Experience in Requirements gathering and designing the solutions Experience in Angular JS
Posted 2 weeks ago
1.0 - 5.0 years
3 Lacs
Chennai
Work from Office
In these roles, you will be responsible for: Add, delete modify, test data in systems based on client source files based on moderately complex to complex business rules Ensures accurate and timely completion of transactions to meet or exceed client SLAs Identify and resolve both regular and non-routine problems or escalate to more proficient team members. Apply financial domain knowledge (indicative list AP/AR, Fixed Asset, AP Helpdesk, Cash Apps etc.), theoretical concepts to undertake problem solving Works on preparation of SOPs Develops tactical and operational plans to achieve key milestones in the project Collaborating with management or other team members as appropriate to proactively address service issues and concerns Requirements for this role include: University Degree - Preferred Accounting Graduates. At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Preferences: - Ability to communicate (oral/written) effectively in a professional/office setting. Commerce graduate with Accounting as a compulsory subject. Effective troubleshooting skills Ability to perform complex rule based data conversion work across different areas in the F&A domain. 2-5 Years of experience is required Required schedule availability for this position is Monday-Friday 05:30 pm to 3:30 am. Required shifts within that range could include 2pm to 12pm and 6pm to 4am The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s based on business requirement.
Posted 2 weeks ago
3.0 - 5.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Our people make all the difference in our success. This role is a senior level position for SAP BTP Software Developer . You will be responsible for designing, developing, and maintaining SAP Business Technology Platform solutions to support our business processes and digital transformation initiatives. Responsibilities Design, develop, and deploy cloud-based applications on the SAP BTP platform using SAP Cloud Platform tools and technologies. Develop and maintain SAP BTP extensions and add-ons for existing SAP SaaS and On-prem solutions. Experience in frontend technologies like HTML5, JavaScript, CSS. Experience Web services like REST API, SOAP, OData. Experience in SAP Cloud Workflow and Business Rules, SAP APIM Experience in CAPM, node.js and Javascript Responsible to identify the re-usable components and microservices that could be used across other engagements and expedited the delivery and quality. Deep understanding on continuous integration, and continuous delivery and DevOps. Should be able to embrace cloud mindset and start culture in your team. Integrate SAP BTP applications with various SAP and non-SAP systems using integration protocols such as OData, REST, and SOAP. Ensure adherence to best practices and standards in SAP BTP development and should be able to use the SAP Fiori Design Guidelines. Good documentation skills for converting Functional specifications to technical specifications. Working experience on browser and BTP trouble shooting tools. Experience in SAP BTP and emerging technologies (AI/ML) is desirable. API testing from 3rd Party Tools like Postman. SAP ABAP S4/HANA Development experience Working Experience in CDS Views/AMDP and FIORI BRF + New Output Management Frame Work based adobe forms. Deep understanding of SAP Cloud Foundry features and capabilities Knowledge of SAPUI5. Maximize the efficiency (operational, performance, and cost) of the application assets. Required Experience / Qualifications Overall 3-5 years of experience as a SAP Developer A minimum of 3 years of experience in SAP BTP implementation as a SAP BTP Developer. Knowledge on springboot framework will be a plus. Strong knowledge on BTP tools/services like SAP Build Work Zone, Business application studio and GIT. Collaborate with cross-functional teams to define requirements and create technical specifications for new applications and enhancements. Understanding of object-oriented design/implementation Understands database concepts and comfortable writing SQL statements for analysis Conduct code reviews and mentoring for more Jr resources Ability to manage development individually, and multi-tasking, work with cross business teams/IT areas Ability to look at big picture without losing site of details Strong communication skills to effectively collaborate with team members Ability to provide On-call Support for customer issues. Perform triage on issues and identify root cause, provide solution Adaptability to work in a fast-paced and dynamic environment Attention to detail to ensure high-quality software deliverables Time management skills to prioritize tasks and meet project deadlines Required Experience Education: College degree in Information Systems or related field, or equivalent work experience Working Experience in CDS Views/AMDP and FIORI BRF + New Output Management Frame Work based adobe forms. Desired Experience / Qualifications: Experience with SAP BTP ERP software Location Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
Posted 2 weeks ago
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